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FTAG: Office 365 Presentation February 13, 2013


FTAG: Office 365 Presentation February 13, 2013 J. Brice Bible Chief Information Officer * Outlook Live to Office 365 Upgrade Microsoft is requiring all Outlook Live ... – PowerPoint PPT presentation

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Title: FTAG: Office 365 Presentation February 13, 2013

FTAGOffice 365 PresentationFebruary 13, 2013
  • J. Brice Bible
  • Chief Information Officer

Outlook Live to Office 365 Upgrade
  • Microsoft is requiring all Outlook Live customers
    to upgrade to Office 365
  • Affects Undergrad Students, Alumni and Admits
  • Proposed upgrade date is May 18th
  • First Saturday of Summer Semester

Outlook Live to Office 365 Upgrade
  • OIT has been working with Microsoft to understand
    the impact to Outlook Live users
  • Rolling outage
  • Password will change to OHIO ID/Password
  • May need to update password on mobile device
  • SkyDrive account will become a personal account,
    retaining the Outlook Live password
  • Quota increases from 10GB to 25GB
  • Office 365 logo in the top left instead of Ohio

Employee Email Next Steps
  • Current email environment
  • Outlook Live (Office 365) Outsourced email and
    calendar for undergrads and alumni
  • Exchange 2007 on-premise email and calendar for
    employees, grad students, retirees, emeriti and
  • Issues with our current environment
  • Options
  • Office 365 Microsoft-hosted
  • Upgrade our on-premise Exchange server

OIT Recommendation
  • Office 365 offers many efficiency gains and
    feature enhancements as well as potential risks
  • OIT hassuccessfully been running an outsourced
    email system for over 200,000 students and alumni
    since 2008
  • The decision on the future of email hosting at
    Ohio University is an institutional decision
  • OIT, Distributed IT, Executives, Deans, FTAG,
    Legal, Risk Management
  • OIT recommends a consolidated email environment
    hosted on Office 365. If the risks of moving
    employee email to Office 365 outweigh the
    benefits, OIT recommends upgrading our current
    on-premise Exchange environment and revisiting
    this decision at a later point in time

Office 365 Email/Calendar
  • Pros
  • Office 365 is a free service from Microsoft
  • 25 GB quotas
  • All email accounts (employee, undergrad, grad,
    alumni) hosted on a single system
  • Solves email account lifecycle management issues
  • Disaster recovery is part of SLA
  • Enhanced communication and collaboration services
    Office 365 suite (optional, possibly with
    additional cost)
  • Office 365 is compliant with many world-class
    industry security standards, and verified by 3rd
    parties (HIPAA, ISO 27001, FISMA)
  • Standardize OIT infrastructure for future
    outsourcing /federation initiatives
  • Contractual commitment to no email content mining

Office 365 Email/Calendar
  • Outsourcing Risks/Concerns
  • Security and compliance issues (HIPAA, etc.)
    BAA contract
  • Litigation holds
  • Where data is physically hosted
  • Who has access to data
  • Support response time, escalation, etc.
  • We dont have complete control over the
    environment as we would an on-premise system
    (upgrades, maintenance windows, etc.)
  • Exit strategy
  • Office 365 is a relatively new service from
  • Technical Concerns
  • Bandwidth
  • End to end problem management
  • Spam management
  • Compromised accounts/sending limits
  • Outages

Upgrade to Exchange 2010
  • 500,000 estimated project cost 10 GB quotas
  • Pros
  • We control outage windows, access to data, etc.
  • Troubleshooting is easier
  • Easier to provide customer support
  • Cons
  • Smaller mailbox size relative to Office 365
  • Need to engineer for DR
  • Staffing requirements to manage and support
    Exchange environment
  • Storage and backup costs are higher
  • More difficult to manage two separate email

Office 365 References
  • Uptime for Office 365
  • http//www.microsoft.com/en-us/office365/mstore-up
  • Certifications and standards 
  • SO-27001, EU Model clauses, HIPAA-BAA and FISMA,
    and verified by 3rd party auditors
  • http//www.microsoft.com/en-us/office365/independe
  • Security Audits and Certifications
  • http//g.microsoftonline.com/0BXPS00EN/1163 
  • Office 365 Trust Center 
  • http//www.microsoft.com/en-us/office365/trust-cen
  • Data Use Limits 
  • http//www.microsoft.com/en-us/office365/trust-cen
    ter.aspxfbidktU5-iGjJE5 and 
  • Geographic Boundaries 
  • Where MS stores data and how they use it (refer
    to Americas section) 
  • http//www.microsoft.com/en-us/office365/trust-cen
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