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2013 Hard-to-Reach Standard Offer Program

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2013 Hard-to-Reach Standard Offer Program October 9, 2012 * * * Where in Texas? AEP is offering the Hard-to-Reach Standard Offer Program (HTR SOP) through its Texas ... – PowerPoint PPT presentation

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Title: 2013 Hard-to-Reach Standard Offer Program


1
2013 Hard-to-Reach Standard Offer Program
  • October 9, 2012

2
Where in Texas?
  • AEP is offering the Hard-to-Reach Standard Offer
    Program (HTR SOP) through its Texas distribution
    companies which include AEP Texas Central Company
    (TCC), AEP Texas North Company (TNC) and
    Southwestern Electric Power Company (SWEPCO)

3
HTR Successes
  • 2012 YTD
  • TCC 1,947 Customers Served 4,787 total
    installations
  • TNC - 365 Customers Served 800 total
    installations
  • SWEPCO 982 Customers Served 2,423 total
    installations
  • Lower Budgets in 2012 impact of Customers
    Served
  • 2012 numbers are from incentive reports
    processed/paid through October 3, 2012.

4
HTR Successes (continued)
  • TCC
  • 8 Counties traditionally Underserved experienced
    measure installations in 2012
  • HTR Goal met 3 weeks following opening of Program
    in 2012
  • TNC
  • 25 of program savings achieved in traditionally
    Underserved Counties in 2012
  • SWEPCO
  • 6 Counties traditionally Underserved experienced
    measure installations in 2012

5
2013 HTR SOP Summary
  • Incentives Paid for kW and kWh savings
  • Internet Application and Reporting
  • HCA, Income Eligibility Form and Customer
    Education Material
  • Small Projects
  • No minimum project size
  • Reserve funds for 30 days
  • Multi-Family
  • Reserve up to 25,000 at a time
  • Single-Family
  • Reserve up to 5,000 at a time

6
2013 KEY CHANGES
  • Underserved Counties for TNC and SWEPCO have been
    revised, listed in 2013 HTR Manual
  • Underserved Measures have been reinstated for
    2013
  • Deemed Savings have been revised for 2013
  • Work schedules required for Project Sponsors
    completing Duct Efficiency and Infiltration
    measures in Single Family projects
  • Incentive Reports may no longer be submitted the
    1st 15 days of each month
  • All installations must be submitted on an
    Incentive Report within 45 days of the
    installation
  • All host customers must be supplied approved
    customer education material
  • Changes to the Host Customer Agreement and
    Acknowledgement Form to include all Pre and Post
    CFM readings for Duct Efficiency and Air
    Infiltration measures and R Value of Existing
    Ceiling Insulation.
  • Residential dwellings or additions built
    (completed) after January 1, 2011 do not qualify
    for the Program

7
2013 KEY CHANGES (continued)
  • CFL measure not allowed in SWEPCO Hard-to-Reach
  • All ceiling insulation installations must affirm
    that an insulation installation certificate was
    permanently affixed near the attic opening
  • An updated duct tool spreadsheet has been added
    to the database
  • Failure to complete prescriptive requirements
    will result in a total Measure failure regardless
    of the CFM reading
  • Homes cooled with window air conditioning units
    exclusively must be reported as gas heat.
    Electric space heaters are considered plug-in
    load and do not make the home eligible for
    electric heating type in this program (Air
    Infiltration and Ceiling Insulation measures)
  • The Air Infiltration Deemed Savings were revised
    January 2012 to include an upper limit of 4 CFM50
    per square foot of house floor area pre-retrofit
    infiltration rate and this limit will be enforced
  • All use of marketing, including social media,
    must be approved by AEP

8
HTR SOP INCENTIVE BUDGETS
  • Budget Limit per PS
  • TCC 953,417 75,000
  • TNC 162,719 30,000
  • SWEPCO 715,772 100,000

9
How Do I Participate?
  • Review Program Manual
  • Review SOP Agreement
  • Complete and review on-line application
  • Submit application via internet
  • If applicable, send testing procedures within 24
    hours of submitting application

10
What Happens Next?
  • Applications will be reviewed based on receipt of
    all required information
  • Once eligibility has been verified and
    application pre-approved, enter into a agreement
    with AEP to install eligible Measures
  • Refer to Program Manual for additional
    information

11
Project Sponsor Requirements
  • A Project Sponsor must have
  • Adequate insurance (mailed or e-mailed directly
    to appropriate Program Administrator by insurance
    agency)
  • All appropriate licenses
  • References
  • Evidence of technical and managerial capabilities
    and experience
  • AEP approved customer education material to be
    distributed to all host customers

12
Incentive Payments Example
13
Incentive Payment Structure
  • Four levels, to encourage Project Sponsors
  • Installing Standard Single-Family dwelling
    Measures
  • Installing Standard Multi-Family dwelling
    Measures
  • Installing historically Underserved Measures
  • Installing Measures in certain historically
    Underserved Counties
  • kW kWh
  • Standard Single-Family 360 0.11
  • Standard Multi-Family 325 0.10
  • Underserved Measures 400 0.13
  • Underserved Counties 440 0.15

14
Underserved Counties - TCC
ATASCOSA EDWARDS KINNEY UVALDE
BEE FRIO LA SALLE VAL VERDE
BROOKS GOLIAD LIVE OAK WHARTON
CALDWELL GONZALES MAVERICK WILSON
COLORADO GUADALUPE MCMULLEN ZAPATA
DE WITT JACKSON MEDINA ZAVALA
DIMMIT JIM WELLS REAL
DUVAL KENEDY REFUGIO
15
Underserved Counties - TNC
BRISCOE FOARD KNOX
CALLAHAN HALL MOTLEY
CHILDRESS HARDEMAN NOLAN
COTTLE HASKELL SHACKELFORD
DICKENS JONES STONEWALL
EASTLAND KENT THROCKMORTON
FISHER KING WILBARGER
16
Underserved Counties - SWEPCO
CHILDRESS DONLEY FRANKLIN
HOPKINS RED RIVER SHELBY
SMITH VAN ZANDT WHEELER
17
Incentive Payment Example
  • Install Measures resulting in savings of
  • 30 kW 75,000 kWh
  • Incentive Payment 360/kW 0.11/kWh
  • Total Incentive 19,050
  • (before any limits)

18
Incentive Payment Limits
  • Load Factor Caps
  • For all combined kW and kWh incentive payments,
    incentive is limited to
  • 920 per kW

19
Application Process
20
Create Application
  • Register on Program website
  • Complete Project Sponsor Details
  • Sponsor Profile
  • Subcontractor Information
  • Project Description
  • Qualification Documents
  • Insurance Information

21
Application Schedule
  • 1st Day to register
  • October 18, 2012
  • Submit applications
  • December 4, 2012
  • Implementation begins
  • February 5, 2013
  • Must have approved application status
  • Must have 2013 HCAs
  • Must have a budget reservation

22
Multi-Family Projects
  • Site
  • Measures
  • Work Schedule
  • Duct Description
  • Individually-metered
  • 25,000 Budget Reservation
  • Program Administrator can increase reservations
    for completion of project per funding
    availability

23
Identify Project Opportunities
  • Verify customer eligibility
  • Original customer signature and date on Income
    Eligibility Form
  • Original customer signature and date on Host
    Customer Agreement Acknowledgement (HCA) form

24
Install Measures
  • Reserve funds via internet
  • Install Measures
  • Original customer signature and date HCA form to
    verify completion
  • If applicable, supply pre and post CFM readings
    and R Value of Existing Ceiling Insulation on
    HCA.
  • Provide customer with Approved Educational
    Materials

25
Reporting
  • Monthly reporting via internet
  • Inaccurate reporting results in failures
  • Un-submitted Measure installations over 45 days
    old will lock out reservations feature
  • AEP will process inspection-adjusted Incentive
    Reports within 45 days under normal circumstances

26
Installation Inspections
  • Random sample of Measure installations
  • Verify that number of installed Measures equals
    number of reported Measures
  • Verify Measure is installed and capable of
    performing its intended function (10 yr measure
    life expectancy)
  • Verify that Measures qualify and that
    installation standards were followed

27
2012 Program Issues
  • Inaccurate pre assessments, i.e. incorrect levels
    of existing ceiling insulation reported
  • HCAs and Installations done prior to application
    approval
  • Submitting incomplete HCA forms
  • Failure to complete daily work schedule
  • Multi-Family/Single-Family reservations (only one
    open at a time)
  • Use of unapproved marketing material. All
    marketing material must be approved, including
    social media
  • Failure to report measure installation within 45
    days of the installation date

28
2012 Program Issues (continued)
  • Customer educational material not being supplied
  • Must inform customer of inspection possibility
  • Provide best daytime contact phone s
  • Measures installed should provide an expected
    life of at least 10 yrs with the exception of
    CFLs. The following are deemed unacceptable
  • Taping attic access doors and filter access
    panels
  • Plumbing penetrations not covered effectively or
    with non-rigid material
  • Supply registers not removed to be sealed nor
    serviced from attic space
  • Caulking reported but not found in rooms
    specified (door frames, baseboards, windows)

29
Program Website
  • Refer to www.aepHTRsop.com for
  • SOP schedule
  • Latest program announcements
  • Available funding
  • FAQs
  • Program Manual
  • Program contact information

30
AEP Contact Information
  • TCC Vee Strauss
  • Phone 361.574.2252
  • E-mail svstrauss_at_aep.com
  • TNC Steve Mutiso
  • Phone 325.674.7287
  • E-mail smmutiso_at_aep.com
  • SWEPCO Jeff Thigpen
  • Phone 318.673.3372
  • E-mail jdthigpen_at_aep.com

31
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