HiPath 4000 V3.0 The IT Switch for medium and large Enterprises

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HiPath 4000 V3.0 The IT Switch for medium and
large Enterprises

• autumn 2005

Lothar Bauer, Com ESY HS LP
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AgendaHiPath 4000 - the IT Switch
1
HiPath 4000 the IT Switch

• ComScendo on a Button Suite
• Meet Me Conference Server (MMCS)

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HiPath 4000 V 3.0
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Customers Reference Stories
4
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HiPath PortfolioApplications, Real-Time IP
systems, Gateways and Devices
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Do you know ..
By the end of 2007, traditional enterprise
telephony system manufacturers will have ceased
development (although not necessarily production)
and announced their intention to discontinue
support for their TDM-based PBX and contact
center systems within five years (0.8
probability) Source Steve Blood Gartner
September 2004
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Building an Innovative, Competitive Enterprise
Integrated Network Architecture
IT SwitchHiPath 4000
IP Access Point Gatekeeper / SIP Registrar
Real-Time Enabled IP Infrastructure
Cornet IP / SIP
WLAN AccessPoint
DECT
PSTN
WLAN
SMGAP 3700 IP
Running on a Real-Time Enabled IP Infrastructure
all of the building blocks of a smart converged
Data and Voice Network are working seamlessly
together IT integratedLean IT Switch,
Survivable Media Gateways, On-Campus Mobility
Solutions based on DECT or WLAN. Surrounded by a
powerful universe of applications increasing
employees productivity and helping the enterprise
to stay competitive in the market.
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Der IT Switch HiPath 4000 V3.0

• HiPath 4000 V3.0
• Open Standard Support H.323 and/or SIP
• Embedded hardened UNIX Derivate OS
• Highest available computing platform
• Networking architecture
• Time Zone Support for networked topologies
• Supporting up to 10k subscribers
• Extended Telco Feature Set
• Build-In MediaServer Powerful Conferencing
  Unit
• Interface to all HiPath Applications based on
  CSTA, CAP, IP
• Compact PCI based flexible Server Platform
• Full Redundant Solution based upon networked
  topology
• Facilitating employee mobility
• Providing a solid foundation for the deployment
  of sophisticated, feature-rich services and
  solutions
• On the Fly SW upgrades and patching

IT SwitchHiPath 4000
IP Access Point Gatekeeper / Registrar
Real-Time Enabled IP Infrastructure
Cornet IP / SIP
WLAN AccessPoint
DECT
PSTN
WLAN
SurvivableMedia GatewaysAP 3700 IP
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SIP Registrar und H.323 Gatekeeper

• HiPath AP 3700 IP
• Modular SIP Registrar and H.323 Gatekeeper
• Extendable up to per 19 Shelf
• Ready to grow supporting the agile company
• Security
• Survivability and Resilience Solutions
• On the Fly SW upgrades and patching
• Static and dynamic load sharing
• Access Point Emergency functionality
• synchronization between Host and Access Points
• Interface to Cordless Solutions (DECT
  installations) and (Voice over) WLAN topologies

IT SwitchHiPath 4000
IP Access Point Gatekeeper / Registrar
Real-Time Enabled IP Infrastructure
Cornet IP / SIP
WLAN AccessPoint
DECT
PSTN
WLAN
SurvivableMedia GatewaysAP 3700 IP
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Access Point AP 3700 IPSurvivable Media Gateways
IT SwitchHiPath 4000
IP Access Point Gatekeeper / Registrar

• HiPath AP3700 IP
• More than 100 operator / carrier approvals
• Full Support of Analogue (a/b, . ) and
  Digital (Sx, T1, E1, ) Interfaces
• Survivability Mode
• IT Switch failure Full take over and support of
  full ComScendo Feature Set
• LAN/WAN failure Re-Routing via PSTN
• Local Break Out
• Path Replacement

Real-Time Enabled IP Infrastructure
Cornet IP / SIP
WLAN AccessPoint
DECT
PSTN
WLAN
SurvivableMedia GatewaysAP 3700 IP
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Survivability and Resilience
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AgendaHiPath 4000 - the IT Switch
1
HiPath 4000 the IT Switch
ComScendo on a Button Suite Meet Me Conference
Server (MMCS)
2
HiPath 4000 V 3.0
3
Customers Reference Stories
4
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HiPath 4000 V2.0 (HiPath 3000 V 6.0 HiPath
5000 V 6.0 ) ComScendo on a Button Suite

• The ComScendo on a Button Suite is a new feature
  for HiPath systems beginning with HiPath 4000
  V2.0 and HiPath 3000 V6.0 / HiPath 5000 V6.0.
• This functionality is designed for users
  consisting of devices optiPoint with display,
  HiPath Cordless phones (in realization) or
  optiClient.
• Benefits increase desktop productivity

As part of HiPath ComScendo
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ComScendo on a Button SuiteEasyLookup
Call of the menu by push the application button
at the device.
On a Button Suite EasyLookup ?
EasyLookup LDAP Search Search by Number ?
EasyLookup LDAP Search Search by Name ?
EasyLookup Search Name_
EasyLookup Search NameM_
Meier Peter Dep. Engineering
EasyLookup Search NameMeier_
EasyLookup Search NameMeie_
EasyLookup Search NameMei_
EasyLookup Search NameMe_
Meier Peter eMail peter.meier_at_compa
Meier Peter Mobil 49(173)123456
Meier Peter Tel. [phone]
EasyLookup Search NameMeier P_
EasyLookup Search NameMeier _
1221 123456 HiPath
Choice of the desired function over the arrow
buttons of the device.
Input of the search parameters about the number
keyboard.
Apps. Menu
Confirmation of the input and following display
of the search results. Further information by
pressing the arrow buttons. Dialling of the shown
phone number possible.
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ComScendo on a Button SuiteEasySee
Call of the function EasySee by push the
application button at the device.
Display of the results as a PhoneCard on the PC.
EasySee Page will open
12345 Meier Consultation ?
EasySee
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ComScendo on a Button SuiteEasyMail
Call of the function EasyMail by push the
application button at the device.
Opening an e-mail window on the PC with the
e-mail addresses of all conversational partners.
EasyMail eMail Client will be started
12345 Meier Consultation ?
EasyMail
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ComScendo on a Button SuiteEasyShare
Call of the function EasyShare by push the
application button at the device.
Activation of Microsoft NetMeeting on the PCs of
the conversational partners.
EasyShare is starting
12345 Meier Consultation ?
EasyShare
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ComScendo on a Button SuitePrerequisites

• A system HiPath 4000 V2.0 with HiPath CAP V3.0 is
  needed for the use of the ComScendo On A Button
  Suite.
• ComScendo on a Button Suite requires optiPoint
  devices with a display or an optiClient.
• The application software module Systray (part
  of the CAP V3.0) has to be installed on each PC
  of ComScendo on a Button Suite users.
• The functions EasyLookup, EasySee, EasyMail and
  EasyShare can be established either on separate
  buttons or over a menu which is called by a
  single application button at the device.
• LDAP-Directory- Corporate Directory with LDAP
  interface or- HiPath UserManagement V2.0 with
  LDAP interface, if a Corporate Directory isnt
  available.

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ComScendo on a Button SuiteMarketing and
customer advantage

• the ComScendo on a Button Suite is free of
  charge(Software is part of HiPath CAP V3.0)
• Simplifying user typical IT applications
• during a call ...
• ... increases the efficiency
• of work sequences at the desk.

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Meet-Me Conference Server (MMCS)for HiPath 4000
V2.0 HiPath 4000 V3.0
Meet-me conferences allow participants to dial-in
externally regardless of their location.
Highlights ? quick Return on Invest ? personal
conferences ? 30-Channel or 60-Channel
Configurations ? up to 20 callers per
conference ? 1000 meet-me conferences can be set
up ? VIP-conferences with reserved resources ?
editing of configured conferences using any
telephone or by the administrator ? browser-based
administration from all or only authorized
workstations ? Deployed as an Integral cPCI
Server or as an Add-On ? Pre-recorded
announcements and music on hold Customer
Benefits ? Lower Communications Costs by Hosting
your Own Conferences? Leverage Large Enterprise
Functionality at Small Remote Sites
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AgendaHiPath 4000 - the IT Switch
1
HiPath 4000 the IT Switch
ComScendo on a Button Suite Meet Me Conference
Server (MMCS)
2
HiPath 4000 V 3.0
3
4
Customers Reference Stories
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HiPath 4000 V 3.0Highlights

• SIP for subscriber and Trunking (according SIP
  Standard !!)
• SIP-Q link to HiPath 2000/3000/5000/8000
• Signaling and Payload Encryption for HFA and
  IP-Trunking
• support of different time zones for IPDA
  locations
• group call (parallel ringing on several devices)

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SIP - Open Standards Support Delivering Smooth
Integration and Migrations

• Integrated SIP Gateway Card
• HG 3540 Gateways Supported on All Access Points
• Can Be Deployed / Configured

Home Office

• Trunks to Carriers
• Trunks Between Systems
• Application Integration
• Endpoint Registration

Branch Office
WAN
SIP Carrier Network
HiPath 4000
AP 3700 IP
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Open Standards Support The Value of Session
Initiation Protocol (SIP)

• Why Is SIP Getting So Much Attention?
• Benefits to the Customer...
• Presence and Permission-Based Communications
• Foundation for Interoperability and Solution
  Choices
• Benefits to the Market...
• Communications Solutions Become More OPEN
• Solutions Become Less Proprietary
• Benefit to Developers...
• Developers Have Standard for Development to
  Create Valuable New Applications for the Entire
  Market
• All of This Results in Speeding Up the
  Enterprise!

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Open Standards Support The Value of SIP Trunks

• What Is Customer Value for SIP Trunks?
• Now True Convergence of Voice and Data on PSTN
  Trunks!
• Reduce Operational Expenditure
• Eliminate the Need for T1 Gateways with
  Convergence at the Demarcation Point
• Rapid Provisioning of Trunks for Seasonal /
  Business Purposes
• Higher Quality of Service
• Reduce Voice Latency with Elimination of TDM
  Conversions
• Increased Features and Functionality
• End-to-End IP Feature Transparency
• Secure VoIP Trunk
• Technology Lends Itself to SRTP Over SIP Trunks

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HiPath 4000 V3.0SIP Gateway HG 3540 V2.0

• The SIP Gateway HG 3540 V2.0 (board STMI V2)
  offers the possibility to configure SIP
  subscriber and SIP Trunking in parallel. Existing
  HG 35x0 V2.0 Gateways can be re-configured to a
  SIP Gateway.
• Planned features
• SIP subscriber Basic Call, CLIP/CLIR,
  COLP/COLR, Call Hold / Retrieve, Call
  Transfer
• native SIP Basic Call, CLIP/CLIR, COLP/COLR
• SIP-Q to HiPath 8000 V2.0 CLIP/CLIR,
  COLP/COLR, CNIP/CNOP/CNIR, Call Transfer,
  Call Hold / Retrieve, Call Completion, Advice
  of charge etc.
• SIP-Q to HiPath 4000 V3.0 CorNet NQ tunneling
  like already known from IP-Trunking
• Restrictions SIP subscriber cannot access system
  features like conference, call back, message
  waiting indication etc.

CLIP/CLIR calling line identification
presentation / restrictionCOLP/COLR connected
line presentation / restrictionCNIP/CNIR
calling name identification presentation /
restrictionCONP connected name identification
presentation
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Securing VoIPEnd-to-End Secure Communications on
HiPath 4000

• End-to-End Secure Communications
• Packets Encrypted via Standards
• RFC 3711 for Payload Encryption
• 128-Bit Advanced Encryption Standard (AES)
  Implementation
• H.235 Annex D (Message Integrity) in H.323
  Environments
• Both Devices Must Support Encryption for Security
• Deployment Service (DLS) Pushes Configuration to
  All Supported IP Endpoints

Secure
optiPoint 410economy plusstandardadvance
optiPoint 420economy plusstandardadvance
optiClient 130
LAN
DLS
HiPath 4000
HiPath 4000
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Securing VoIPIs There a Business Need?

• Reasons to Protect and Secure Voice Calls...
• Executive Discussions Plans, Strategy, HR
• Employee Discussions HR, Financial
• Customer Discussions Financial, Personal,
  Identity
• In the Wrong Hands, Conversations Can Result
  in...
• Loss of Privacy
• Unfair Competitive Advantages
• Legal Ramifications

Since Billions of Dollars Are at Stake, Assume
That an Attacker Will Do Anything to Get the
Information
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Securing VoIPWhere Does Encryption Work or Not
Work?

• Encrypting Voice in a Mixed Environment
• Useful to Secure
• On Corporate IP Network Where One IP Endpoint Is
  Talking with Another IP Endpoint
• Across an Internet Connection Even without a VPN
  Connection
• Doesnt Provide Security
• PSTN Connections Are Subject to Same Risks as
  Before
• Connection to Legacy Devices Digital or Analog
• Applications That Do Not Support Encryption
• 3rd Party Applications, Messaging, Conferencing,
  etc.

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HiPath 4000 V3.0support of different time zones
WAN
HiPath 4000
Teleworker
Branch location with IPDA
system time8.00 a.m.
Local time branch 10.00 a.m.
Local time 9.00 a.m.
Supported time corrections (per user) - time
display in idle state- times of call log and
call back - correction of Time/Date button.
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HiPath 4000 V3.0 - Group Call Serving Mobile
Workers Cost Effectively with Parallel Ringing

• One Number Service (ONS) Master
• optiPoint Telephone

• One Number Service (ONS) Members
• Cellular Telephone (e.g., GSM) 2 Internal
  Devices

or

• Features
• Call Waiting, Call Forwarding, etc.

ONS Members
or
LAN
or
Supporting Mobility and Decreasing Risk of Toll
Fraud
ONS Master
HiPath 4000
maximum 1 Master 2 members
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AgendaHiPath 4000 - the IT Switch
1
HiPath 4000 the IT Switch
ComScendo on a Button Suite Meet Me Conference
Server (MMCS)
2
HiPath 4000 V 3.0
3
Customers Reference Stories
4
31
AgendaHiPath 4000 - the IT Switch
1
HiPath 4000 the IT Switch
ComScendo on a Button Suite Meet Me Conference
Server (MMCS)
2
HiPath 4000 V 3.0
3
Customers Reference Stories
4
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SAP Leverages VoIP with Siemens

• SAPs Goals
• Reduce Operating Expenses and Real Estate Costs
• Enable a Common User Experience
• Leverage Investment in Existing WAN / LAN
  Infrastructures
• The Siemens Solution
• Standardized on a Single Real-Time IP System to
  Enable VoIP Networking and IP Desktops and Soft
  Clients
• Create a Single Network
• Centrally Managed
• Includes Voice and Data Traffic
• Unified Messaging and HiPath DeskSharing
• Business Benefits
• Reduced Capital Investment by Deploying Soft
  Clients
• Eliminating the Cost of a Telephone on Every
  Desktop
• Streamlined the End-Users Desktops with
  Productivity Enhancing Features
• Minimized Real Estate Expenses Through a Work
  Anywhere System

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Sony Pictures Entertainment

• Business Needs
• Enable a Highly Mobile Workforce
• Increase Revenues in the Communications Profit
  Center
• Decrease Network and Telecom Costs Associated
  with Incompatible Systems
• The Siemens Solution
• Multiple HiPath Real-Time IP Systems and IP
  Shelves Supporting 8 Sites
• IP Networking
• Unified Messaging
• One-Number Follow-Me Service
• Centralized Management Software
• Business Benefits
• 300K Savings in Reduced Maintenance
• Additional Savings in Network Costs, Management
  Savings
• Increased Revenue from PL Center Bill-Backs

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Nissan North AmericaDrives Business Value with
HiPath 4000

• Nissans Goals
• Cut Costs by 15
• Increase Revenue by Selling an Additional
  1,000,000 Cars
• The Siemens Solution
• Standardized on a Single Platform to Enable VoIP
  Applications and Desktops
• Implemented North American VoIP Network
• Provided Global Services
• Project Management
• IP Networking
• Contact Center Consulting
• Business Benefits
• Leveraged VoIP Network to Decrease Telecom
  Operating Expenses by 15
• Through IP on the Desktop, Reduced Capital
  Acquisition by 80K
• Improved Customer Satisfaction by Deploying
  Best-of-Breed VoIP Contact Center Technologies

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Vielen Dank für Ihre Aufmerksamkeit! Fragen und
Antworten ?!
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