Leading an Extreme Makeover of Volunteer Engagement Facilitator: Betty Stallings www.bettystallings.com

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Leading an Extreme Makeover of Volunteer
EngagementFacilitator Betty Stallings
www.bettystallings.com
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Leading an Extreme Makeover of your
Organizations Volunteer Engagement

• Introductory thoughts
• The mindset to approach the BIG task
• 6 Critical Elements
• Change in the purpose of your role
• Positive organizational philosophy supporting
  volunteerism
• Staff-friendly volunteer engagement
• Adapting to changing trends
• MAJOR redesign of volunteer positions
• Creative/effective use of technology

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Introductory Comments

• A recent consultant job
• Lets redo our volunteer training and that
  should enhance our volunteer retention..

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Tinkering wont produce the results we want!

• We need to ask
• What does volunteer engagement that increasingly
  addresses our mission look like
• What will need to change to develop high impact,
  cutting edge volunteer engagement
• How can we lead this re-invention effort and gain
  the team commitment and support from executives,
• board and all staff

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Key Elements in Extreme Makeover

• 1. Your role in the organization
• To have an opportunity to lead this effort you
  must be seen as a leader- the person who empowers
  the organization to have the best possible
  volunteer engagement
• Consider
• Position in the organization
• Is your role clear among those with whom you must
  lead?
• You see (or help define) your role as the expert
  in volunteerism who is providing this leadership

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Extreme Makeover Champion

• Leading involves
• Vision
• Collaborative efforts
• Change plan and strategy
• Influence/persuasion
• Delegation
• Team work

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Key Elements in Extreme Makeover

• 2. Positive Philosophy on Volunteerism -
• (Written document that articulates an
  organizations belief in the value and role that
  volunteers play in carrying out its mission.)
• The value/purpose of having one
• How to create one
• Keep it alive as a guiding force for volunteerism
• Examples in Leading the Way

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Elements in Extreme Makeover

• 3. Staff-friendly volunteer engagement
• Executives/Boards
• What roles do they (need to) play?
• Where might their resistance be coming from?
• How can we support them to carry out these roles?

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Elements of Extreme Makeover

• 3.Staff-Friendly Volunteer Engagement (cont.)
• All staff who partner with volunteers
• What are any causes for lack of commitment?
• What can we do to support staff in their roles?
• Clarity of expectations
• Training to partner/supervise volunteers
• Involvement and planning for volunteers and
  evaluating it
• Shown appreciation for effective partnering with
  volunteers
• How can we create TEAM buy in?

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Elements of Extreme Makeover

• 4. Adapting to Changing Trends/Issues
• Generational differences
• Groups/families volunteering
• Short term engagement
• Technology
• High skilled volunteering
• Outcome based evaluation
• Economy
• Voluntolds
• Competition for volunteering
• Time

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Elements of Extreme Makeover

• 5. Major redesign of volunteer positions
• Ask
• How can we best meet out mission combining
  talents of both staff and volunteers? (Clean
  slate thinking!)
• 2. What are some totally NEW ways we can begin
  to
• incorporate volunteers?
• 3. Who are potential volunteers who can meet
  our
• needs and how can we recruit and sustain
  their
• involvement in our mission?

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Elements of Extreme Makeover

• 6. Effective use of technology
• (data collection, recruitment, training,
  communication, materials, etc)
• Use of IT Volunteers
• Engaging volunteers to reach out through social
  media to their circle of friends/acquaintances
• Developing on-line orientation/training
• Use of portable training devices (I PADS, etc.)
  for small group/mentor type training
• Collecting useful data/trends
• You Tube, TED (ideas worth sharing),
  microvolunteering (www.sparked.com)
• Virtual volunteering

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Major Elements in Extreme Makeover

• Change nature of your role
• Positive philosophy statement
• Staff-friendly volunteer engagement
• Adapting to changing trends/issues
• MAJOR redesign of volunteer positions
• Creative/effective use of technology

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Elements of Extreme Makeover

• Challenge to Change
• If we do not change our direction, we are likely
  to end up where we are headed
• Chinese Proverb

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Elements of Extreme Makeover

• We must step up and then LEAD
• You must be ready, at any moment, to give up
  what you are for what you might become
• W.E.B. Dubois