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General Bank Management- HRM Module B

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General Bank Management- HRM Module B Presentation by Dr. P Balachandran dran_at_ vsnl. net 28.4.2008 IMPORTANT AREAS HRM OBJECTIVES ASPECTS OF HUMAN DEVELOPMENT HUMAN ... – PowerPoint PPT presentation

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Title: General Bank Management- HRM Module B


1
General Bank Management- HRM Module B
  • Presentation by
  • Dr. P Balachandran
  • dran_at_ vsnl. net
  • 28.4.2008

2
IMPORTANT AREAS
  • HRM OBJECTIVES
  • ASPECTS OF HUMAN DEVELOPMENT
  • HUMAN BEHAVIOUR AT WORK
  • MOTIVATION
  • ROLE CLARITY
  • EMPLOYEE FEEDBACK
  • PERFORMANCE APPRAISAL
  • ROLE OF I.T. IN HRM

3
HRM OBJECTIVES-
  • ROLE
  • CORPORATE STRATEGIES
  • ORGANISATIONS THAT HAVE WORLD CLASS AMBITIONS
    WILL NEED TO NURTURE KNOWLEDGE WORKERS
  • MD, GLAXO
  • ALL CORPORATE STRENGTHS ARE DEPENDENT ON AND
    CENTRED AROUND HUMAN RESOURCES
  • CEO, GODREJ SOAPS

4
HUMAN DEVELOPMENT
  • TRAINING NEED ANALYSIS
  • ROLE ANALYSIS
  • ATTITUDINAL DEVELOPMENT
  • CAREER PATH
  • SELF DEVELOPMENT

5
SELF DEVELOPMENT
  • LOCUS OF CONTROL
  • TRANSACTIONAL ANALYSIS
  • JOHARI WINDOW
  • EMOTIONAL INTELLIGENCE

6
LOCUS OF CONTROL
  • MEANING
  • EXTERNAL
  • INTERNAL
  • RELEVANCE IN HRD

7
T A
  • PIONEER IS ERIC BERNE
  • FAMOUS WORDS
  • I AM OK YOU ARE OK
  • TRANSACTIONAL ANALYSIS
  • DIMENSIONS
  • RELEVANCE/ USAGE IN BANKS

8
JOHARI WINDOW
KNOWN TO SELF NOT KNOWN TO SELF
KNOWN TO OTHERS ARENA BLIND
NOT KNOWN TO OTHERS CLOSED DARK
9
EMOTIONAL INTELLIENGE
  • SELF AWARENESS
  • SELF REGULATION
  • MOTIVATION
  • EMPATHY
  • SOCIAL SKILLS
  • ALL NECESSARY FOR SUCCESS IN THE WORK AREA.
  • MUCH MORE IMPORTANT THAN IQ- IS ONE VIEW

10
HUMAN BEHAVIOUR AT WORK
  • INDIVIDUAL DIFFERENCES
  • TRAIT THEORY
  • BRAIN USAGE
  • GENDER BIAS

11
BEHAVIOUR IS INFLUENCES BY
  • ENVIRONMENTAL FACTOR
  • ECONOMIC, SOCIAL, POLITICAL
  • PERSONAL FACTORS
  • AGE, SEX, EDUCATION, ABILITIES , MARITAL STATUS,
    NO. OF DEPENDENTS
  • ORGANISATIONAL FACTORS
  • PHYSICAL FACILITIES, ORGNL. STRUCTURE,
    LEADERSHIP, COMPENSATION, REWARDS
  • .NEXT SLIDE-CONTD.

12
BEHAVIOUR IS INFLUENCES BY (CONTINUED)
  • PSYCHOLOGICAL FACTORS-
  • PERSONALITY,
  • PERCEPTION,
  • ATTITUTDES,
  • VALUES ,
  • LEARNING ETC.

13
TYPES OF PERSONALITY
  • TYPE A
  • WORKAHOLIC
  • TIME URGENCY
  • GO GETTER,INSENSITIVE
  • TYPE B
  • PLACID,
  • HUMANE
  • LONG TERM SUCCESS

14
BRAIN USAGE
  • LEFT HEMISPHERE
  • LOGICAL
  • THINKING
  • WORKING
  • RIGHT HEMISPHERE
  • EMOTION
  • ART
  • MUSIC
  • RELAXAION.
  • STRESS CONTROL

15
MOTIVATIONAL THEORIES
  • ABRAHAM MASLOW HUMAN NEEDS
  • PHYSIOLOGICAL
  • SAFETY
  • SOCIAL
  • SELF ESTEEM
  • SELF ACTUALISATION

16
MOTIVATIONAL FACTORS HERZBERG
  • MOTIVATIONAL FACTORS- FACTORS CREATES HIGHLY
    MOTIVATING SITUATION, ABSENCE DOESNOT CAUSE
    DISSATISFACTION.
  • HYGEINE/MAINTENANCE-FACTORS THAT DO NOT LEAD TO
    MOTIVATION, BUT ABSENCE CAUSE SERIOUS
    DISSATISFACTION. LEADING TO LOWER PRODUCTIVITY

17
MOTIVATIONAL FACTORS
  • RECOGNITION
  • ADVANCEMENT
  • RESPONSIBILITY
  • ACHIEVEMENT
  • POSSIBLE GROWTH
  • WORK ITSELF

18
MAINTENANCE/HYGIENE FACTORS
  • COMPAY POLICY AND ADMN.
  • TECHNICAL SUPERVISION
  • INTERPERSONAL RELATIONS WITH SUBORDINATES/SUPERIOR
    S/PEERS
  • SALARY/JOB SECURITY/STATUS
  • PERSONAL LIFE/WORKING CONDITIONS

19
ROLE AND POSITION
  • ROLE
  • STAGNATION
  • AMBIGUITY
  • EROSION
  • OVERLOAD
  • INADEQUACY
  • CONFLICT
  • ISOLATION

20
EMPLOYEE FEEDBACK
  • CLIMATE SURVEY
  • COMPENSATION
  • 360 DEGREE FEEDBACK- NEW METHOD IN THE INDUSTRY

21
PERFORMACE APPRAISAL
  • CONFIDENTIAL VS. OPEN REPORTS
  • GIVING OF FEED BACK NEED AND WAYS
  • MBO-MANAGEMENT BY OBJECTIVE
  • COUNSELLING
  • ASSESSMENT CENTRES

22
KNOWLEDGE MANAGEMENT
  • IMPORTANCE OF TECHNOLOGY
  • TO ASSESS TRAINING NEEDS
  • DATA BASE
  • RESEARCH
  • E LEARNING

23
SOME TIPS FOR PREPARATION
  • READ THE MODULES WELL
  • DO THE CHECK YOUR PROGRESS
  • REFER TO THE GLOSSARY-KEY WORDS OF TERMS AT THE
    END OF CHAPTER
  • READ SUMMARY-LET US SUM UP REPEATEDLY.
  • REFER TO THE VIRTUAL CL. PPTS./MCQS UNDER
    PRODUCTS AND SERVICES ON OUR WEBSITE.

24
ALL THE BEST FOR SUCCESS
  • SEE THE CASE LET AND MCQs GIVEN , WHICH WILL BE
    PUT ON OUR PORTAL
  • THANKS FOR THE ATTENTION
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