JerseyConnect is the statewide technology services organization and network infrastructure delivered through the New Jersey State Library, an affiliate of Thomas Edison State College

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JerseyConnect is the statewide technology
services organization and network infrastructure
delivered through the New Jersey State Library,
an affiliate of Thomas Edison State College
JerseyConnect builds on the Hub Libraries
program, which was established in 1998 to help
bridge the digital divide by providing low cost
internet access and related services to public
libraries in New Jersey
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What we offer (at no cost to libraries) High
speed internet access via fully redundant and
scalable statewide network infrastructure Web and
application hosting services E-mail hosting
services, including best of breed anti-spam and
anti-virus scanning Domain name services Router
management and replacement services Consulting
and advisory services (best effort)
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Ancillary services (at no cost to
libraries) Real time bandwidth utilization
reporting Web site traffic reporting Device and
circuit monitoring and notification Blog hosting
(Wordpress) Daily spam reports via
e-mail Firewall management
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Officially launched in February of 2006 Currently
serving over 320 library entities Four service
locations Three ISPs Statewide coverage Full
circuit and device redundancy
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Carrier-class colocation facilities Full
redundancy (n 1) Remote hands services 24/7
access Carrier neutrality Secure, locked
cabinets Biometric hand scan access
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Hours of operation and contact information Monda
y Friday, 900 am until 900 pm The
JerseyConnect technology services team is on call
24 hours per day, 7 days per week for urgent
issues that occur within the core
network http//helpdesk.jerseyconnect.net 1-866-
468-7043
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Handouts JerseyConnect Service Level
Agreement JerseyConnect Policies
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Verizon News All new orders can now go through
NJSL Please contact us prior to making any
connectivity decisions Dedicated Verizon service
manager New product offering - EVPL for small to
medium sized organizations We are happy to
accommodate other alternatives
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DSL, FIOS and Cable Better choice than T1 for
many libraries Reliability vs. Cost Cost
approximately 100/month
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Access New Jersey update Customer Premise
Equipment (CPE) portion has ended Access NJ rates
available through 2014 Verizon billing remains a
problem
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About Bandwidth Web 2.0, video, audio usage
requires additional bandwidth Increase in usage
during bad economic times When adding computers,
consider the impact on your bandwidth Libraries
that connect to the JerseyConnect network can
view real-time bandwidth utilization JerseyConnect
can assist with network problems, device
isolation
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Accomplishments over the past year
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Infrastructure redesign and optimization Verizon
EVPL transport PoP EVPL is switched
ethernet Direct fiber from library to
JerseyConnect Attractive option for libraries
needing more than a full T1 line Break even
point in price 2 T1 lines Verizon product
direction is moving away from frame-relay and
ATM, toward direct fiber
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Infrastructure redesign and optimization Verizon
EVPL transport PoP 100 Mbps Port Cost
1000/month Bandwidth rates apply as
well Example 20 Mbps 200/month 10 Mbps Port
First Quarter 2009 Pricing forthcoming (approx.
700/month) Mileage charges may also apply
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Infrastructure redesign and optimization ISP port
upgrades Increased two ISP ports from 100Mbps to
1000 mbps Connection via fiber instead of
copper Completed January 2008 Future
JerseyConnect internet capacity will be 3000
Mbps Current peak utilization is approx 200
Mbps
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Infrastructure redesign and optimization Transport
circuit upgrades Increased PoP to PoP transport
to 150 Mbps Completed May 2008
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Infrastructure redesign and optimization Server
infrastructure upgrades Blade architecture SAN
Implementation completed June 2008 Server
migration completed by January 2009
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Infrastructure redesign and optimization JerseyCon
nect web site / portal launch Informational Netw
ork status Bandwidth utilization http//www.jerse
yconnect.net
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Infrastructure redesign and optimization E-mail
platform upgrades Committed to
improvement After exhaustive research and
testing we have selected
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SmarterMail
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SmarterMail

• Full rendering of HTML messages in webmail
• Automatically created Global Address List per
  domain

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SmarterMail

• Shared Contacts, Calendars, Tasks, Notes, and
  Mail folders
• RSS reader embedded in webmail
• Outlook integration

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• Demo available at http//webmail.jerseyconnect.org
  
• user demo
• password d3mopass

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Infrastructure redesign and optimization E-mail
platform upgrade anticipated milestone
dates SmarterMail in production February
2009 Beta testers March 2009 Migration period
begins April 2009 iMail will remain in
production for one year
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Over the next six months Process
improvements Contract negotiations Strategic
planning Pursuing additional funding
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Possible expanded service offerings if additional
funding can be obtained Web site design Expanded
applications hosting Full service help
desk Technology consulting
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Process improvements We learn as we go and
adjust accordingly Communication
improvements - Notification list Monitoring /
alert system improvements
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Strategic planning Advisory board Cisco Verizon
ISP partners
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Bill and Melinda Gates Foundation Bandwidth
Assessment Project Nationwide effort to gather
information related to internet connectivity in
public libraries The data collected will help
the Foundation improve support and funding for
internet services and broadband in public
libraries The data collected will also inform
future Gates Foundation investments to increase
and sustain access to broadband internet in
public libraries
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Bill and Melinda Gates Foundation Bandwidth
Assessment Project JerseyConnect will provide
basic connectivity information Telephone
surveys will be conducted to obtain additional
information related to connectivity, cost and
decision-making NJSL will be sending a letter
with additional information
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Thank you. JerseyConnect Network
Operations www.jerseyconnect.net helpdesk.jerseyco
nnect.net 866-468-7043