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COUNSELING, INTERVIEWING AND RECORDING SKILLS

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counseling, interviewing and recording skills at training of trainers workshop olufunso owasanoye(mrs) human development initiatives 20th june 2013 – PowerPoint PPT presentation

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Title: COUNSELING, INTERVIEWING AND RECORDING SKILLS


1
  • COUNSELING, INTERVIEWING AND RECORDING SKILLS
  • AT
  • TRAINING OF TRAINERS WORKSHOP
  • OLUFUNSO OWASANOYE(MRS)
  • HUMAN DEVELOPMENT INITIATIVES
  • 20TH JUNE 2013

T
2
Introduction
  • The Childs Right Law (CRL) of Lagos State 2007
    seeks to protect and preserve the rights of
    children
  • In spite of CRL students still experience
    different forms of physical, sexual and emotional
    abuse
  • Some of the rights of a child is to be free from
    torture, bad treatment, have right to protection,
    security and liberty.

3
Contd
4
Contd
  • Every students needs guidance, support and
    opportunities as they face diverse challenges
    both personally and developmentally that has
    effect on their academics.
  • School counselors must be people who students can
    turn to when they need help

5
Contd
  • Overcoming the effect of abuse often requires
    identification, intervention and prevention.
  • Emotional/Trauma/psychosocial counseling will be
    one of the main functions of district and school
    guidance counselor in it's service to students.

6
  • The focus of this presentation is psycho-social
    counseling, interviewing and reporting skills for
    students victims of abuse
  • Emotional trauma could result from rape,
    pregnancy resulting from rape, abortion, teenage
    motherhood, sexual abuse, child marriage,
    conflict with the law, verbal abuses, physical
    abuse such as corporal punishment etc.

7
Contd
8
  • Any child that has experienced any form of the
    above abuse may have their thinking process
    impaired and their emotional tank filled with
    guilt or hatred or both
  • Therapeutic exercise such as counseling may be
    required to rebuild the childs confidence and
    esteem and repair the emotional damage.
  • In order to achieve this the Counselor requires
    certain special skills

9
Physical abuse and rape victim
10
Baby carrying Baby
11
Counseling
  • There are various definitions with same meaning
    such as counseling is giving advice, helping to
    clarify issues, transforming lives, bringing
    about change.
  • Counseling is essentially a lively human
    experience between two people which requires
    commitment of time and effort from both parties.
    The aim is for counselor to help client find
    solution to their problem and bring about
    positive change.

12
Preparing for counseling
  • Analyzing Self
  • Know yourself before trying to help others know
    themselves.
  • Good problem solvers may be poor counselors.
  • Do not stray beyond your level of expertise.

13
School Counselor
  • Provide students with career, personal, social
    and educational counseling
  • School counselors help students evaluate their
    abilities, interests, talents and personalities
    to develop career goals.
  • Work with students who have academic and social
    development problems or other special needs.

14
  • A counselor is someone who has
  • Sincerity of Purpose /genuineness, that is there
    must be congruence between your verbal and
    nonverbal behavior and no pretense.
  • Warmth
  • Stress Tolerance
  • Integrity
  • Sensitivity(understand why people react)
  • Open mindedness.(receptive to new ideas)

15
Contd
  • The three Rs are important Respect, Reliable
    and responsible.
  • Patience
  • Calm disposition
  • Encourager
  • Cooperative

16
Counsellor
  • A counsellor must have a passion(strong desire)
    for helping people .
  • For you to counsel you must check yourself in
    terms of attitude and character.
  • Your character is what you do, think and say when
    no one is with you or seeing you.
  • You must be discipline.

17
Counselling skill
18
counselling
  • Pattern of Counselling Venue of Counselling
    must be conducive
  • Introduction
  • Information gathering
  • Discussion
  • Conclusion/summary focus on main points in order
    to highlight them
  • Referral .

19
Listening Ear
20
COUNSELLING SKILL
  • Accept the victim
  • Empathy understand and share the feeling of
    victim
  • Be Effective in communication Eye to eye
    contact, self control, and full concentration.
  • Be an active listener and be less interruptive of
    the victim's talk
  • Give full attention the experience of having
    someone pay close attention can be very calming
    for someone struggling with some strong feeling

21
Counselling skills contd
  • 7.Avoid argument that puts the victim on
    defensive.
  • 8.Maintain confidentiality.
  • 9.Non judgmental.
  • 10. Silence, no interruption
  • 11. Time management is important, but do not
    rush.

22
Angry counsellor
23
  • Encourage Counselee to accept the situation and
    you to also show acceptance
  • Encourage appropriate emotional release e.g.
    Crying or intermittent sobs
  • Identify precipitative events in order to avoid
    reoccurrence
  • Help victim to adjust to school life or
    vocational study life again
  • Do referral for further appropriate support for
    example Legal, medical, financial or emotional
    support. Do not prescribe drugs.

24
(No Transcript)
25
Interviewing skills
  • For you to counsel and interview child abuse
    victims, you must have special skills and
    knowledge of child developmental process, this
    helps to build a foundation for effective
    interview of the child.

26
Interviewing skills
  • Infancy
  • Pre school
  • Teen/Adolescence
  • Once you have understanding of these stages, you
    will have the knowledge of how the child can
    communicate his or her thoughts and feelings.
    There is need to always follow up and have other
    sessions with the victim to bring about total
    change.

27
  • Encourage and reassure the child.
  • Use Open ended or leading questions to get the
    full story for example, What happened next?, Tell
    me what you mean. These are brief questions that
    can stir up discussions.
  • Paraphrasing
  • Listen for spoken and unspoken words/gestures
  • Self control, do not show shock or unbelief.
  • Good tone in a conducive environment

28
  • Note taking write down information, it could be
    done during or after your session with the
    victim.
  • Summary focus on the main points to highlight
    them.
  • Do not ask questions like Why? It sounds
    judgmental.
  • Filtering - victims do not always tell the whole
    story, mentally try to sort it out through their
    words.

29
  • Referrals NGOs such as Human Development
    Initiatives, Office of Public Defender,, Ministry
    of Women Affairs, Welfare, Child Help line
    agencies, Police, hospitals and other appropriate
    authorities,

30
  • Often times the client comes in feeling depressed
    and dejected. Ensure that he/she walks out of the
    door with some excitement and hope.

31
  • Neutral questions Ask questions not relating to
    the event such as Did anyone ask you to see me
    today?
  • What is your favorite food?
  • How many are your siblings?
  • Where does uncle or auntie live?
  • What kind of things does he/she do with the
    family?
  • Are there things he/she does especially for you?
  • What are your favorite colors?

32
RECORDING
  • NAME SCHOOL DATE CLASS
  • AGE INFORMATION
  • ACTION REFERRAL FOLLOW-UP
  • COMMENTS END OF CASE
  • NAME OF COUNSELOR AND DATE.

33
Contd
  • Recordings can be saved on a computer
  • Written clearly in a hard cover book/protective
    plastic file
  • On mobile phone
  • Electronic tapes and transcribe

34
(No Transcript)
35
Conclusion
  • You cannot get the ear of a child, unless you
    touch the heart.
  • You need to show empathy with compassion to help
    a child

36
Conclusion
  • Identification, Prevention and Protection from
    ABUSE must be our watch word. It is the
    collective responsibility of all of us.

37
Conclusion
  • We must always remember that each individual is
    unique, circumstances though similar are not
    usually 100 percent identical and even after
    acquiring excellent skills we cannot solve every
    problem or have answers to every question. We
    should know our limitations and never make
    promises we cannot keep.

38
CASE STUDY
  • Three children(aged 4-10years) were trafficked
    from a neighbouring town to Lagos.
  • Children abused physically on the way to Lagos,
    without food.
  • The children were rescued and brought to your
    agency, weak, afraid and distrustful of every
    adult.

39
Exercise and Role Play
  • What immediate issues should you be concerned
    with.
  • One participant to act as the interviewer and
    another as one of the children.
  • Build an interview scenario which would enable
    you help these children. Put into practice,
    skills for effective interviewing.

40
  • BALLOON GAME
  • Tie baloon round your waist(6 people)
  • 6 six people to burst the ballon
  • What is your reaction when balloon was burst
  • Those that burst the balloon are attackers
  • Those that tie balloon are child protectors

41
  • Write down your action points what you will do
    after this seminar that is what I can do be an
    agent of change.

42
Conclusion
  • THANK YOU FOR YOUR ATTENTION
  • Olufunso Owasanoye
  • JUNE 2013.

43
Happy and Sad box
  • We put a box called HAPPY and SAD in each of the
    school we give moral and live issues talk, the
    student writes on a paper and drop in each side
    whatever makes them happy or sad.
  • At the end of the week the write ups are analysed
    and acted on accordingly

44
Communication tool.
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