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The Millennial Generation: From the Classroom to the Workforce, What Can We Expect

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Title: The Millennial Generation: From the Classroom to the Workforce, What Can We Expect


1
The Millennial GenerationFrom the Classroom to
the Workforce, What Can We Expect
  • Terri Manning
  • Bobbie Everett
  • Cheryl Roberts

A Study Funded by the Workforce Development Board
2
It May Take a Village to Raise a Child, but it
Takes a Society to Raise a Generation
  • Economic Conditions
  • Societal Norms
  • Political Events
  • Major Crises

3
Each Generation
  • Consists of approximately a 20-year span (not all
    demographers and generation researchers agree on
    the exact start/stop dates)
  • Has a unique set of values
  • Reacts to the generation before them
  • Looks at their generation as the standard of
    comparison
  • Looks at the next generation skeptically these
    kids today
  • Those born on the cusp may have a blended set
    of characteristics
  • They are either idealistic, reactive, civic or
    adaptive

4
The Veterans (also known as the Silent Generation
or the Greatest Generation) 19251942 (adaptive)
Core Values Dedication Hard Work Conformity Law
and Order Patience Delayed Reward Duty before
Pleasure Adherence to Rules Honor
5
The Veterans
  • Children of the Great Depression and WWII, this
    generation decided not to attack the institutions
    created by the generation before them, but
    instead, as global thinkers, they chose to focus
    on improving and refining them so that they could
    be good for everyone, not just a select few.
  • The overall goal was not to change the system,
    but to work within it.
  • While economically very successful, they were
    also the inventors of "the midlife crises"
    probably because they didn't get a chance to
    enjoy the freedoms of their youth.

6
The Veterans
  • Important Events
  • Lindbergh Completes First Transatlantic Flight
  • Stock Market Crash
  • Depression
  • The New Deal
  • Social Security
  • Pearl Harbor
  • The End of WWII
  • FDR Dies
  • Korean War

7
Cultural Memorabilia for the Veterans
  • Kewpie Dolls
  • Mickey Mouse
  • Flash Gordon
  • Radio
  • Wheaties
  • Tarzan
  • Jukeboxes
  • Blondie
  • The Lone Ranger
  • The McCarthy Era

8
The Veteran Generation Childhood
  • Raised by the GI Generation (civic)
  • Large families (3-5 children)
  • Strong sense of extended family (same town or
    home)
  • Grandparents in the home
  • Average 10-year-old spent 4-6 hours daily with a
    significant adult role model
  • Rural society
  • Apprenticeship businesses and farming
  • Perception of the world as safe

9
The Baby Boomers 19431964 (the largest
generation, idealist)
Core Values Optimism Team Orientation Personal
Gratification Health and Wellness Personal
Growth Youth Work Involvement
10
Baby Boomers
  • Important Events
  • Rosa Parks
  • First Nuclear Power Plant
  • The Civil Rights Act
  • Cuban Missile Crisis
  • John Glen Orbits the Earth
  • Martin Luther King Leads March on Washington,
    D.C.
  • President John F. Kennedy Assassination
  • National Organization for Women Founded
  • Martin Luther King Assassination
  • Robert F. Kennedy Assassination
  • Watergate
  • Kent State Massacre
  • Vietnam War

11
Cultural Memorabilia for Baby Boomers
  • Television
  • The Ed Sullivan Show
  • Barbie Dolls
  • Fallout Shelters
  • Poodle Skirts
  • Pop Beads
  • Slinkies
  • TV Dinners
  • Hula Hoops
  • The Peace Sign
  • Laugh In

12
The Baby Boomer Childhood
  • Divorce reached a low in 1960 of 9
  • Families moved due to GI Bill, GI housing and
    industrialization
  • First generation to live miles from extended
    family
  • Family size smaller (2-3 children)
  • Few grandparents in the home
  • Moms stayed home
  • Dads carpooled
  • Children spent significant time with adult role
    models
  • Perception of the world as safe

13
Baby-boomer Results
  • Very idealistic - banned together and walked
    through life with their fists held high
  • Generation gap occurred between them and their
    parents
  • Captured phrases like why be normal and
    question authority
  • They werent friendly toward authority figures
  • Did not get along with their parents and swore
    they would not raise their kids like they were
    raised
  • As adults - work an average of 55 hours per week

14
A Changing Nation
15
The Gen Xers 19651982
A Lost Generation A Nomadic Generation.. Half
the Size of the Baby Boom (reactive) Core
Values Dedication Hard Work Conformity Law and
Order Patience Delayed reward Duty before
pleasure Adherence to rules Honor
16
Gen X
  • Important Events
  • Womens Liberation Protests
  • Watergate Scandal
  • Energy Crisis begins
  • Tandy and Apple Market PCs
  • Mass Suicide in Jonestown
  • Three Mile Island
  • US Corporations begin Massive Layoffs
  • Iran Hostage Crisis
  • John Lennon Shot and Killed
  • Ronald Reagan Inaugurated
  • Challenger Disaster
  • Exxon Valdez Oil Tanker Spill
  • HIV

17
Cultural Memorabilia for Gen X
  • The Brady Bunch
  • Pet Rocks
  • Platform Shoes
  • The Simpsons
  • Evening Soaps (Dallas and Dynasty)
  • ET
  • Cabbage Patch Dolls
  • Super-hero Cartoons on TV (He-man)

18
Generation X
  • This is the conscientious, extremely pragmatic,
    self-sufficient generation that has a ruthless
    focus on the bottom-line.
  • Born and raised at a time when children were at
    the bottom of our social priorities, Gen Xers
    learned that they could only count on one thing -
    themselves. As a result, they are very "me"
    oriented.
  • They are not active voters, nor are they deeply
    involved in politics in general.

19
The Gen X Childhood
  • Divorce reached an all-time high
  • Single-parent families became the norm
  • Latch-key kids were a major issue of the time
  • Children not as valued looked at as a hardship
  • Families spread out (miles apart)
  • Family size 1.7 children (many only-children)
  • Perception of the world as unsafe
  • Average 10 year old spent 14 ½ minutes a day with
    a significant adult role model
  • Parents looked around and said we need to do
    this better

20
Generation Next (civic)
21
The Echo Boom/Millennials
  • The Millennials are almost as large as the baby
    boom-some say larger - depending on how you
    measure them (approx. 81M).
  • The Millennials are the children born between
    1982 and 2002 (peaked in 1990), a cohort called
    by various names

Echo Boom
Generation Y
Net Generation
Millennials
22
Millennials
  • This generation is civic-minded, much like the
    previous GI Generation.
  • They are collectively optimistic, long-term
    planners, high achievers with lower rates of
    violent crime, teen pregnancy, smoking and
    alcohol use than ever before.
  • This generation believes that they have the
    potential to be great and they probably do. We
    are looking to them to provide us with a new
    definition of citizenship.

23
The Millennial Childhood
  • The most monumental financial boom in history.
  • Steady income growth through the 1990s.
  • Still great disparity between races.
  • Saw their parents lose all their stocks and
    mutual funds (college funds) during the early
    2000s.

24
Mean Income History for a Family of Four by Race
25
Demographic Trends
  • The Baby Boomers chose to become older parents in
    the 1980s while Gen X moms reverted back to the
    earlier birth-age norm, which meant that two
    generations were having babies.
  • In 1989, 29 percent of the 4.4 million live
    births were to women aged 30 and older.
  • Millennials have older largely Baby Boomer
    parents Average age of mothers at birth at an
    all time high of 27 in 1997.

26
Demographic Trends, cont.
  • Smaller families Only
    children will comprise
    about 10 of the
    population.
  • More parental education 1 in 4 has at least one
    parent with a college degree.
  • Kids born in the late 90s are the first in
    American history whose mothers are better
    educated than their fathers by a small margin.

27
Demographic Trends Changing Diversity
  • Increase in Latino immigration - Latino women
    tend to have a higher fertility rates than
    non-Latino women.
  • Nearly 35 of Millennials are nonwhite or Latino.
  • Twenty percent of this generation has at least
    one parent who is an immigrant.
  • Millennials have become the most racially and
    ethnically diverse generation in US History.

28
Safety Issues
  • The Safest Generation
  • This generation was buckled up
    in car seats, wore bike helmets,
    elbow and knee pads when
    skating, and were the inspiration for Baby on
    Board signs.
  • The Well-Being of U.S. Teens
  • Mortality Rate for US teens aged 1519 declined
    from 1960 to 1997.
  • -Teens are having fewer accidents than Boomers

29
Major Influencing Factors
  • Their parents
  • The self-esteem movement
  • The customer service movement
  • Gaming and technology
  • Casual communication

30
Parenting Millennials
  • This generation is being parented by
    well-educated, over-involved adults who
    participate in deliberate
    parenting. They have
    outcomes in mind.
  • Boomers were the first
    generation to be thrown
    out in to an unsafe world
    as adolescents.
  • The 60s and 70s were very scary and many of us
    felt unprepared for it.
  • We were naïve and didnt have enough tools in our
    tool box to deal with it.

31
Adult Educational Attainment2000 Census
  • Less than HS degree 15.9
  • HS degree/GED 29.6
  • Some college 20.1
  • Associate 7.4
  • Bachelors 17.2
  • Masters 6.9
  • Professional/Doctorate 3.1

32
Baby Boomers as Parents
  • Boomers rebelled against the parenting practices
    of their parents.
  • Strict discipline was the order
    of the day for boomers.
  • They made conscious decisions
    not to say because I told you
    so or because Im the
    parent and youre the
    child.
  • Boomers became more
    friendly with their children.
    They wanted to have open lines of communication
    and a relationship with them.

33
Baby Boomers as Parents
  • They explained things to their children,
    (actions, consequences, options, etc.) they
    wanted them to learn to make informed decisions.
  • They allowed their children to have input into
    family decisions, educational
    options and discipline
    issues.
  • We told them just because it is on
    television doesnt mean its
    true or you cant
    believe everything
    you read.
  • We wanted them to question
    authority.

34
The Result
  • Millennials have become a
    master set of negotiators who
    are capable of rational
    thought and decision-making
    skills at young ages.
  • They will negotiate with anyone including their
    parents, teachers and school administrators.
  • Some call this arguing.

35
CPCC Sociology Instructor
  • More and more students challenge me and the
    material. They either see it as opinion, and
    nothing else, or they see it as propaganda.

36
Helicopter Parents
  • Helicopter Parent (n) A
    parent who hovers over his
    or her children.
  • Or Snowplow parent Parents who clear the way for
    their children
  • these (echo) boomers are confident,
    achievement-oriented and used to hovering
    "helicopter" parents keeping tabs on their every
    move. (Anthony DeBarros, "New baby boom swamps
    colleges," USA Today, January 2, 2003)

37
Helicopter Parent go to
College
  • A new generation of over-involved
    parents are flooding campus
    orientations, meddling in
    registration and
    interfering with students' dealings
    with professors, administrators and
    roommates, school officials say.
  • Some of these hovering parents, whose numbers
    have been rising for several years, are
    unwittingly undermining their children's chances
    of success, campus administrators say. Now,
    universities and colleges are moving rapidly to
    build or expand programs aimed at helping parents
    strike a better balance.

Colleges Ward Off Overinvolved Parents By Sue
Shellenbarger From The Wall Street Journal
Online
38
Baby Boomer Parents have been their Biggest
Cheerleaders
  • Millennials expect and need praise.
  • Will mistake silence for disapproval.
  • Millennials expect feedback.

39
Parental Care in the Millennial Era
  • Todays typical family is spending more, not
    less, time with kids.
  • Smaller families mean more
    time with each child.
  • Fathers are spending more
    time with children.
  • Less housework is being done.
  • There is a strong connection between the social
    lives of parents and kids.
  • They get along with their parents and share their
    parents values.

40
Focus on Self-esteem
  • This generation was the center
    of the self-esteem movement.
  • 9,068 books were written about
    self-esteem and children during
    the 80s and 90s (there were 485 in the 70s).
  • The state of California spent millions studying
    the construct and published a document entitled
    Toward a State of Self-esteem.
  • Yet they cant escape the angst of adolescence
    they still feel disconnected, question their
    existence, purpose and the meaning of life. They
    want to feel valued and cared about.

41
Focus on Customer Service
  • Expect access (24/7)
  • Expect things to work like
    they are supposed to
  • If they dont that is your
    problem
  • They want what they have paid for
  • Everything comes with a toll-free number or web
    address
  • Want Gateway Go Back in
    classes

42
Add the Impact of Gaming
  • Gaming has impacted children
  • The game endings changed based
    on the decisions children made
    (Role Playing Games
    Legend of
    Zelda, Final Fantasy, Chronotrigger)
    impacting locus of control.
  • Involves a complex set of decision-
    making skills.
  • Teaches them to take multiple
    pieces of data and make
    decisions quickly.
  • Learning more closely resembles Nintendo, a trial
    and error approach to solving problems.

43
We navigated our way through..
44
They navigated their way through..
45
Technology
  • This generation has been plugged in since they
    were babies.
  • They grew up with educational software and
    computer games.
  • They think technology should be free.
  • They want and expect
    services 24/7.
  • They do not live in an
    85 world.
  • They function in an
    international world.

46
Millennials Want to Learn
  • With technology
  • With each other
  • Online
  • In their time
  • In their place
  • Doing things that matter (most important)

Source Achievement and the 21st Century Learner.
47
Technology In School
  • Students are increasingly savvy when
    it comes to technology.
  • In general, students expect faculty to
    incorporate technology into their
    teaching and be proficient at it.
  • At the very least, communication via e-mail,
    access to online resources, PowerPoint
    presentations, Internet activities, discussion
    boards and electronic classrooms are expected.
  • Faculty will need to balance the use of
    technology with their own philosophies of
    teaching.

48
Technology Use
  • Children under 6 years
  • 48 have used a computer
  • 27 (4-6 year-olds) use a computer daily
  • 39 use a computer several times a week
  • 30 have played computer games
  • Teens
  • 100 use the internet to seek information
  • 94 use the internet for school research
  • 41 use email and IM to contact teachers and
    schoolmates about school work
  • 81 email friends and relatives
  • 70 use IM to keep in touch
  • 56 prefer the internet to the telephone

49
By age 21..
  • It is estimated that the
    average child will have
  • Spent 10,000 hours playing video games
  • Sent 200,000 emails
  • Spent 20,000 hours watching TV
  • Spent 10,000 hours on their cell phone
  • Spent under 5,000 hours reading
  • But these are issues of income. Will a child who
    grows up in a low income household have these
    same experiences?

50
The Information Age Mindset
  • Students have never known life without the
    computer. It is an assumed part of life.
  • The Internet is a source of research,
    interactivity, and socializing (they prefer it
    over TV).
  • Doing is more important than
    knowing.
  • There is zero tolerance for
    delays.
  • The infrastructure and the
    lecture tradition of colleges
    may not meet the
    expectations of students
    raised on the Internet and interactive games.

51
Cell Phone Technology
  • They all have cell phones and expect
    to be in contact 24/7.
  • Not a phone a lifestyle management tool
  • Staying connected is essential.
  • Communication is a safety issue for
    parents.
  • Communication has become casual
    for students (IM, email and
    cell phones.

52
What About 1st Generation Students?
  • Not all students will be proficient
    first-generation and students from low income or
    working class families may have less experience.
  • Their experience with technology has been in
    arcades and minimally in school (poorer
    districts.)
  • They have not had the exposure to educational
    uses of technology.
  • We need another placement test remedial
    keyboarding and technology.
  • Huge digital divide between the haves and the
    have nots based on income levels (class).
  • Digital divide is appearing in pre-K.

53
Take a Look at a Large Urban K-12 School District
2005-2006 2005-2006 2005-2006
Charlotte-Mecklenburg Schools in Charlotte, NC Charlotte-Mecklenburg Schools in Charlotte, NC Charlotte-Mecklenburg Schools in Charlotte, NC
District 129,011 Students - High School Students 36,420 District 129,011 Students - High School Students 36,420 District 129,011 Students - High School Students 36,420
  Number in Population Percent in Population
White 46,316 39.3
African American 50,646 43.0
Hispanic 12,638 10.7
Asian 4,976 4.2
Native American 663 0.6
Multi-racial/other 2,566 2.2
54
Percent At or Above Grade Level
Subject Areas White African American Hispanic/ Latino Native America
Algebra I (n9,260) 88.10 58 63.50 68.30
Geometry (n7,699) 79.80 36 51.50 46.20
Algebra II (n6,888) 84.20 54.50 67.80 50
Biology (n7,606) 83.40 42.50 48.60 43.20
Chemistry (n5,781) 73.80 39.60 50.30 43.50
US History (n7,000) 78.6 39.5 52.0 46.7
English (n8,935) 94.4 74.7 66.1 74.3
55
Percent At or Above Grade Level
Subject Areas Low Income Limited English
Algebra I (n9,260) 57.9 55.0
Geometry (n7,699) 37.4 41.3
Algebra II (n6,888) 57.2 59.9
Biology (n7,606) 40.5 29.1
Chemistry (n5,781) 40.6 42.7
US History (n7,000) 39.1 29.9
English I (n8,935) 69.4 49.8
56
K-8 End of Grade Tests in Reading/LiteracyPercent
At or Above Grade Level
57
K-8 End of Grade Tests in Math Percent At or
Above Grade Level
58
Once in College
  • Many of our students have had little academic
    success in the past.
  • They have been functioning below grade level
    since early elementary school.
  • Computer skills are also lower.
  • They come to college and we test them using a
    computer.
  • They test into remedial courses but dont take
    them.
  • They enroll in courses they arent prepared for.
  • They also take distance ed classes (require more
    motivation and discipline).

59
Of the 5,694 New Program-declared Students at
CPCC in Fall 2004.
..who took math placement tests Number Percent
Placed into college-level math 548 9.6
Placed into remedial math but didn't take recommended course that semester 4,748 83.4
Took the remedial course they placed into that first semester 398 7.0
60
In School
  • They need to understand why
    they are doing what they are
    doing objectives of classroom
    activities and projects.
  • They want to have input into
    their educational processes.
  • They want to be involved in meaningful
    activities, not mundane work.
  • They think it is cool to be smart.
  • They will respond well to programs like learning
    communities and service learning.

61
Millennial Expectations
  • Clear expectations, explicit syllabi, and well
    structured assignments.
  • They expect detailed instructions and guidelines
    for completing assignments.
  • They have come from K-12 systems where students
    are actively involved in learning and classroom
    activities change often.
  • Teachers are helpers and facilitators of learning.

62
Satisfaction with Online Courses
Source Educause
63
CPCC Students How satisfied were you with the
technical capabilities of the online course?
64
CPCC Students How satisfied are you with the
format in which the online course was offered?
65
Attitudes ..
TV Generation Boomers PC Generation Gen X Net Generation Millennials
Web What is it? Web is a tool Web is oxygen
Community Personal Extended Personal Virtual
Perspective Local Multi-national Global
Career One career Multiple careers Multiple reinventions
Loyalty Corporation Self Soul
Authority Hierarchy Unimpressed Self as expert
66
Issues for Schools, Colleges and Universities in
an Information Age
  • Plagiarism (consumer/creator blurring)
  • Cheating (must define it)
  • Cell Phone Policies
  • Typing vs. Handwriting

From The Information Age Mindset Changes in
Students and Implications for Higher Education.
By Jason L. Frand. Educause. Sep/Oct 2000.
67
How are Millennials doing in school?
  • Teachers report that students are doing better
    academically.
  • The largest gains have been in math and science
    for ages 9 and 13.
  • Verbal skills show less clear
  • trends.
  • Millennials have corrected a late 80s decline in
    writing proficiency.
  • Reading scores show modest gains
    through the 90s.

68
SAT Scores a Twenty Year Reversal
Millennials Taking SAT
Highest SAT Scores in 35 Years
69
What Do Businesses and Colleges/ Universities
Need to Know about Todays College Students and
Graduates
Here Come the Girls
70
College Full-time Enrollments in Millions
First Millennial College Graduates Spring 2004
--- Peak Enrollment 2010. Of the 5.8 million in
college in 2010, 56 will be women.
71
Boys Issues in K-12
For Every 100 Girls Who. Number of Boys
Enroll in Kindergarten 116
Enroll in Ninth Grade 101
Enroll in Twelfth Grade 98
Are Suspended from K-12 250
Are Expelled from K-12 335
Diagnosed with Learning Disability 276
Enroll in the gifted and talented program 94
The Boys Project. http//www.boysproject.net/stati
stics.html
72
Boys and Their Educational Choices
For Every 100 Girls Who. Number of Boys
Graduate from High School 96
Enroll in College 77
Earn an Associates Degree 67
Earn a Bachelors Degree 73
Earn a Masters Degree 62
Earn a Doctorate 92
The Boys Project. http//www.boysproject.net/stati
stics.html
73
First Time Freshman Enrollments by Gender 50
Years (numbers in thousands)
(54.8)
(45.2)
74
College Graduation Projections (numbers in
thousands) (61 of degrees will go to women)
(62.6)
(37.4)
(60)
(40)
75
Ambitions
  • Most popular college majors
  • Medicine
  • Education/teaching
  • Business and marketing
  • Engineering
  • Law and politics
  • Computer science
  • Most sought after qualities in careers
  • Idealistic and committed co-workers
  • Responsibility
  • Independence
  • Creativity
  • Most common job trends
  • Seek security benefits
  • Stay with company that offers a challenge
  • Multi-taskers
  • Change Careers

Source Industry Week, March, 1998.
76
Difference in Values
  • They have witnessed their baby boomer parents
    coming home from stressed jobs, exhausted,
    falling asleep at the dinner table and dont
    want that for themselves.
  • They are a generation who is interested in a life
    with value and meaning they do not aspire to
    what the boomers aspire to they want
    something different.

77
True Multi-taskers
  • Millennials have lived programmed
    lives and are already quite
    capable of
    learning several jobs
    simultaneously and performing
    them
    admirably.
  • Millennials will change careers
    many times.
  • Retooling and recycling their
    skills and talents
    will become
    common.
  • To retain them, smart employers
    will encourage Millennials to
    try out different careers within the same company.

78
Need for Services
  • It is estimated that 3 million Millennials have
    been diagnosed with ADHD and have been medication
    (80 are boys).
  • Within student populations, the number with
    disabilities has jumped from 3 to 9.
  • Many have had individual education plans.
  • Many need testing services (quiet, separate).
  • Need to self-advocate to teachers.
  • Major transition from high school to college.

79
Break
80
2004 Research Study
  • Central Piedmont Community Colleges Center for
    Applied Research was contracted to do this study
    by the Workforce Development Board.
  • Focus Groups were conducted.
  • An Online Survey was administered.
  • Data collected JanuaryMarch 2004 from the
    University of NC at Charlotte, Central Piedmont
    Community College and Johnson C. Smith University.

81
Characteristics They Look for in Teachers
  • At least 50 said
  • Enthusiastic about the course/teaching
  • Are fun to be around
  • Provide intellectual challenges
  • Have flexible class policies
  • Are sensitive to your needs/feelings
  • Emphasize preparing for future career

82
Working in Teams
  • How do you feel about working in teams?
  • I like it 44.7
  • Have no feelings about it 25.9
  • I dont like it 29.4

83
Working in Teams
  • In the classroom, do you do the following? 1
    never
  • 2 rarely
  • 3 sometimes
  • 4 often
  • Mean (sd)
  • Are given team grades on working
  • with others 2.62 (.89)
  • Write papers/do projects with others 2.41 (.79)
  • Study/do research in teams 2.35 (.80)

84
What Will You Do After
Graduating?
  • Immediately get a job 43
  • Continue my education 34
  • Take some time off 5
  • Marry/start a family 6
  • Not sure 13

85
Career Field
  • How likely do you think it is that your first job
    out of college will be in your career field?
  • Somewhat Likely 37.4
  • Not Likely/Not Sure 20.5
  • Very Likely 39.4

86
Worry
  • Things they worry about frequently Future Plans
  • Things they worry about occasionally
    Transitioning to Life After College
  • Finding a Job to Fulfill your Goals and
    Aspirations
  • Money to Travel/for Hobbies
  • Life After College
  • Financial Debt

87
Worry
  • Things they worry
    about occasionally
  • Home Ownership
  • Paying Monthly Bills
  • Finding a Job in Your Field
  • Relationships After College
  • Things they dont worry about at all
  • Being Penalized for No Job Experience

88
Quality of Life?
  • Rank order of items that contribute
    to a good quality of life
  • ( ranking item in top 3 on a scale
    of 1-8)
  • Having a secure future for my family 71.5
  • Time to enjoy family/children 68.7
  • Having family/children 63.2
  • Having a great job 60.4
  • Having good friends 55.2
  • Having plenty of money 45.5
  • Having plenty of free time 40.2

89
Your Generation in the Future
  • Someday, your generation will be raising kids,
    running corporations and occupying high political
    office. When that day comes, which areas of
    American life will be better, the same or worse
    than today because of your generation?
  • 3 better
  • 2 same
  • 1 worse

90
Areas they felt they would do better
Technology Race Relations Areas they
felt they would do about the same
Economy Schools Arts/Culture
Foreign Affairs Areas they felt they
couldnt improve on
Government Family Life Religion
Crime/Public Order
91
Second Part of the StudyFeedback from
Employers
92
Types of Companies
  • Type
  • For profit (14)
  • Public (4)
  • Not for profit (5)
  • Private (11)
  • Size
  • lt 50 employees (13)
  • 51-100 employees (2)
  • 101-500 employees (2)
  • More than 500 employees (3)

93
What Students Told Us About Their Career
Expectations
94
Salary Expectations
  • Realistically, what do you expect your starting
    salary will be when you begin working?
  • Millennials
  • 15-20K 7.7
  • 21-30K 29.3
  • 31-40K 27.0
  • 41-50K 15.9
  • 50K 7.0
  • Not sure 12.5

Approximately 65 felt they would learn 40K or
less
95
Importance of Career Components
  • Elements thought to be very important
  • Respected on the Job
  • Opportunity for Professional Development
  • Ability to Have an Impact on the World

96
Importance of Career Components
  • Items thought to be somewhat important
  • Access to Information and Expression of Personal
    Opinion
  • Having High Job Prestige
  • Working with Inspiring Colleagues
  • Geographic Location of Job
  • Receive Guidance and Direction from Supervisor

97
Importance of Career Components
  • Items thought to be somewhat important
  • Participating in Company Decisions
  • Independence/Professional Autonomy
  • Using Creativity on the Job
  • Lots of Responsibility
  • Flexible Work Hours
  • Dress Code Appropriate to
  • Work Environment

98
Importance of Job Benefits
  • Benefits thought to be very important
  • Health Insurance
  • Salary Growth
  • Plans like 401K
  • Life Insurance
  • Bonuses
  • Employer-paid Retirement
  • Benefits thought to be unimportant
  • Stock Options
  • Profit Sharing

99
Jobs in Lifetime
  • How many jobs do you
    think you will hold in
    your lifetime?
  • 1-3 35.7
  • 4-6 41.5
  • 7-10 16.5
  • Over 10 6.2
  • 64 expect to have 4 or more jobs

100
Reasons US Workers Change Jobs
  • In 2006, 21 of US workers made voluntary
  • job changes for the following reasons
  • Growth and earnings potential (30)
  • Time and flexibility (23)
  • Financial compensation (22)
  • Culture and work environment (22)
  • Benefits (12)
  • Supervisor relationship (10)
  • Travel and development (9)
  • Management climate (9)

Benefit News
101
Changing Workforce
  • Workers are demanding the ability to balance
    their work and personal responsibilities.
  • Workers are not afraid of changing jobs.
  • The idea that the best way to grow financially
    and otherwise is to stay with one employer has
    been eroding to the point of extinction.
  • Younger workers and those earning 15,000 or less
    were the most likely to change jobs.
  • The cost of turnovers range from 7,000 for
    hourly employees to 30,000 for mid-level
    managers and 80,000 for technical or senior
    level management (Center for Workforce Learning).

Charlotte Biz, March 2007
102
Future Odds
  • The following felt it was very likely that they
    would someday
  • Work for themselves/own business 21
  • Have lifestyle they grew up with 63
  • 79 felt a two income household would be somewhat
    to very important in reaching their lifestyle
    goals?

103
What Employers Told Us
104
How is Your Organization Doing Now With
Characteristics of the Millennials
105
On What is Scheduling Based?
106
The Organization is Open to the Following Issues
of Diversity
107
Implications for Business
108
Our birth year gives rise to experiences that
influence our values and behaviors
  • As seen by
  • Millennials adaptive / planners, achievers, and
    negotiators / technically fluent / highly
    optimistic
  • Gen Xers reactive/ dedicated / hard working /
    ruthlessly focused on the bottom line
  • Boomers idealism / personal gratification / 55
    hour work week / mis-trust of authority
  • Silent Generation civic /stay the course /
    follow the rules / duty before pleasure / patience

109
Generational customs drive expectations of the
organization and of management
  • For example
  • Millennials want a fun work place / moral
    leaders / challenging supervisors / interesting
    coworkers / personal growth
  • Gen Xers rely on themselves / do not seek
    mentoring / caution in an unsafe world
  • Boomers are high on vision and values / dont
    want help from institutions / question authority
  • Silent Generation dont change the system -
    work within it / work well with all generations /
    teamwork

110
Generational calamities influence career
attitudes and employment
expectations
  • As shown by
  • Millennials Columbine / OK City / 911 led to
    believe that the world is less safe
  • Gen Xers Watergate / Layoffs / Womens Lib -
    became pragmatic and focused on self
  • Boomers Civil rights / Assassinations / Vietnam
    - led to trust issues with authority reacted to
    strong disciplinarians
  • Silent Generation Market Crash / Pearl Harbor /
    - led to a desire to improve the world for
    everyone not a select few

111
Membership in a particular generation influences
perceptions of reality
  • Millennials in particular believe everything is
    negotiable, they make decisions through
    continuous trial and error, they want a voice in
    decisions that affect them, interact with all
    adults as peers
  • Millennials expect and need praise along with
    feedback (they got it from their parents) and
    they will take silence to be a lack of approval

112
Generational experiences can bear on an
organizations performance profit
  • Alignment and retention, critical to a companys
    success, are both influenced by generational
    values
  • Boomers, although individualistic, are about
    optimism and teamwork and are less likely to
    turnover Millennials on the other hand have high
    expectations of an organization and may move on
    if disappointed

113
Some are already in the workforce. What are they
saying?
  • The technology is too slow.
  • Just because Im young doesnt mean I should be
    given low pay and a poor work schedule.
  • I expect to be treated fairly.
  • We are inheriting a mess in the workforce who
    got us there?
  • My dad worked 60 hours a week and then lost his
    pension no way Im doing that.
  • I can get my work done in 40 hours sorry if
    you cant.

Charlotte Observer, Sunday, March 5, 2006.
114
How They Will Push Us
  • More independence in the workforce
  • Consumer-based fairness
  • Better technology
  • Enhanced professional development
  • Get rid of thats the way weve always done it
  • Have more life balance
  • Re-establish priorities

115
So How Do We Work With Them?
  • Because they have grown up in a different world,
    never assume that they know certain things like
  • You dont want to talk to their mother when they
    are having problems.
  • You dont get points for showing up or an A for
    effort.
  • The definition of plagiarism and cheating.
  • Its not appropriate to call the professor at
    home after 9pm.
  • They cant use IM language in papers.
  • Its not okay to email the professor 10 times a
    day.
  • That when they email you at 3am, youre not
    sitting on the other end waiting to respond to
    them.
  • The business office (and most others) close at
    5pm.

116
Some Major Issues Worth Addressing
  • Some of them have been performing below grade
    level all their lives and they may not know it
    (age of social promotion).
  • You may be the first strict grader they have
    encountered (will discourage them).
  • Many are not very hardy. Will quit or drop out
    because its hard.
  • They are very good consumers and will figure out
    a way to stay under the radar.
  • They are not good planners and will do everything
    late if allowed.

117
Issues of Late Registration
  • Tracked four cohorts
  • Those who participated in pre-registration (in
    spring for fall)
  • Those registered one full week before fall term
  • Those registered by the first week of class
  • Those who registered during drop/add (not
    schedule adjusters)

  Cohort Cohort Cohort Cohort
Results  1 2 3 4
Headcount 3,786 8,357 3,398 1,188
Assigned Seats 10,756 21,859 7,755 2,162
Avg. Load (courses) 2.84 2.62 2.28 1.82
No pay ( heads) 19.39 3.64 8.42 14.31
No pay ( seats) 15.95 2.74 7.31 14.62
Retention (in-term) 75.3 69.1 61.2 54.7
Retention (fall to spring) 66.1 60.1 51.6 40.5
Retention (fall to fall) 46.8 42.4 35.4 26.8
of grades A-C 67.2 58.6 52.3 45.2
118
What Should Institutions Do (In the Classroom)?
  • Develop policies and practices around appropriate
    communication (by department).
  • Give them electronic access to as much as is
    philosophically possible.
  • Draw a line on negotiations.
  • Give them definitions, boundaries and rules.

119
What Should Institutions Do?
  • Stop existing in an 8-5 world.
  • Establish prerequisites for reading and writing
    intensive courses.
  • Force them to take developmental courses the
    first semester (dont set them up to fail).
  • Stop letting them register late, hand in late
    work and procrastinate.

120
What Should Institutions Do?
  • Dont let them take online courses if they are
    not tech savvy and dont possess the motivation
    to complete.
  • Train all faculty to detect and work with low
    performing students (especially in gate keeper
    courses).

121
What Should Institutions Do?
  • Look into what is known about learning.
  • Try to actively engage them.
  • Engage them in group-oriented activities
  • Service learning
  • Study groups
  • Supplemental instruction
  • Learning communities

122
What Should Institutions Do?
  • Create alterative ways for the low-tech students
    to come up to speed.
  • Basic keyboarding skills.
  • Special workshops or lab sessions on the basics.
  • Help them master software that will do work for
    them.
  • Get access to computers (refurbished, community
    projects, grants, etc.)

123
One Final Word
  • In case you're worried about what's going to
    become of the younger generation, it's going to
    grow up and start worrying about the younger
    generation. (Roger Allen)

124
Who Are They?
  • A new Silent Generation referred
    to as Generation Z, Generation
    Alpha or the Homeland Generation.
  • Starts mid-2000s until about 2017
    to 2020 and will be considered an
    artist generation
  • Artists are subtle, indecisive, emotional and
    compromising, often having to deal with feelings
    of repression and inner conflict. They grow up as
    over-protected children, come of age as sensitive
    young adults, rebel as indecisive midlife leaders
    and become empathic elders (like those born
    1925-1942).

http//en.wikipedia.org/wiki/Strauss_and_Howe
125
Generation Z
  • Will be raised on technology, they will not be
    scared of anything, they will be open to new
    ideas.
  • They will be into truth and loyalty and they will
    not be not afraid to voice their opinion.
  • They will be flexible and open to change.
  • They will be fearless and fun.
  • They will be the new hope for our own future.
  • Their great-grandparents belong mostly to
    the Silent Generation and the Baby boomers
    form the core of their
    grandparents.
  • Their parents are seen as being roughly
    evenly divided between Generation X
    and Generation Y.

http//www.generationzbaby.com/generation-z.html
126
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