Welcome! The webinar will begin at 2:00 Eastern/11:00 Pacific

1
Welcome!The webinar will begin at 200
Eastern/1100 Pacific
2
Audio Tips

• Todays audio is streaming to your computers
  speakers or headphones.
• Too loud or soft? Adjust volume level in the
  Audio broadcast box
• Lost all sound? Hear an echo? Select Leave Audio
  Broadcast or click X to close box(es). Then
  rejoin.

3
Need Help?
Please post technical support questions into the
QA Panel.
Step 1 Type problem in the dialog box. Step 2
Click Send.
4
Chat Etiquette
Use Chat to talk with attendees and presenters
about the topic. Do not post technical questions
to Chat.
And if youre tweeting, use this hashtag
libs4jobs
5
Customize your experience

• Panels can be minimized or expanded
• Hover over edge of panels to drag and resize

6
Telephone Access
If you not able to listen via your computer, you
may join by phone.
Step 1 Click on Request under the participants
list. Step 2 Call the toll-free number provided.
Step 3 Enter following Access Code and
Attendee ID.
7

• Remember to post to QA panel if
  you need technical assistance.
• Other Technical problems?
• Contact WebEx support
• Event Number 714 059 943
• Phone [phone]

8
Todays Producers
9
WebJunction and MELSA, the Metropolitan Library
Service Agency, Minnesota
Libraries, Jobs and Small Business Webinar Series
2011
10

• Metropolitan Library Service Agency
• St. Paul, Minnesota
• Serves 8 Library Systems
• Anoka County Library Ramsey County Library
• Carver County Library St. Paul Public Library
• Dakota County Library Scott County Library
• Hennepin County Library Washington County Library

11
MELSA Jobs and Small Business Task Force Service
Philosophy

• Collaborate with community partners
• Establish a seamless entry system
• Where every door is the right door

12
Small Business Initiatives

• Invite small business support organizations to
  Task Force meetings.
• Small business workshops offered by community
  partners at MELSA libraries.
• Small business online resource center and
  business plan tool.
• Cross training for community partner staff and
  counselors.

13

• Helping Create Small Businesses in America

May 2011
14
Who Is SCORE?

• About SCORE
• SCORE was formed in 1964 as a resource partner
  of the Small Business Administration whose
  mission is to help aspiring and existing
  businesses succeed.
• Facts
• 13,000 volunteers across 360 chapters
• 360,000 people served annually
• 58,600 new businesses created in 2010
• 71,400 jobs created in 2010 (1 in 7 SCORE
  clients creates a job)

15
What is the key business driver in America? Small
Business

• 27 million small businesses in America
• 99 of all employers
• Most less than 100,000 in annual sales (75)
• Key to job growth
• About ½ of private workforce employed by small
  business

16
What are the important success factors for small
business success?

• Many factors necessary for success
• A business idea with a competitive edge
• A sound business plan
• Strong marketing
• Legal structure
• Management
• A small business cant be expert in all areas
  it needs a team of advisors to help

17
SCORE Helps Fill the Gaps in Expertise

• Retired and working counselors
• Real-world experience managing and leading
• Both small and large companies
• Expertise in specialty areas
• Finance
• Marketing
• Human Resources
• Management
• Often work in teams tailored to clients needs

18
Minnesota SCORE

• Where are we?

Minneapolis Willmar Worthington areas and
New Ulm Red Wing and Cannon Falls
area Rochester Albert Lea, Austin
Owatonna Central Minnesota St. Cloud, Alexandria,
Park Rapids, Brainerd Lakes St. Paul Lake
Superior area Burnsville/S. Metro
19
(No Transcript)
20
Success Stories
21
SCORE has a seven year national goal!

• To help create one million new businesses

22
How will SCORE do this?
23
SCORE will provide

• Mentoring
• SCORE will provide free face-to-face counseling
  through its 13,000 volunteers across all its 360
  chapters
• Workshops
• SCORE will offer a myriad of educational
  workshops covering all aspects of a new business
  business planning, financing, marketing, etc.
• Roundtables
• SCORE will host facilitated peer sessions to
  small groups of entrepreneurs

24
SCORE will also

• Help established businesses through. . .
• Ongoing free counseling to business owners
• Assisting business owners to think through
  complex issues
• Steering owners to the best resources for solving
  technical challenges
• Being a sounding board for what is sometimes a
  lonely job

25
SCORE offerings include

• Workshops
• Going into Business
• Business Plan Development
• Marketing for Success
• QuickBooks
• Using the Web to Grow Your Business
• Managing Tax Requirements
• Simple Steps (For Start Ups)
• as an example

26
SCORE Simple Steps For Start Ups

• A series of pre-business workshops designed to
  help clients get to a go or no go decision for
  their business. Homework and counseling are a
  part of the workshop process.
• Session 1 Business Basics
• Session 2 Business Concepts
• Session 3 Marketing
• Session 4 Financial Projections
• Session 5 Funding Sources and Next Steps
• These classes blend counseling with ongoing
  mentoring

27
How can your library help?
28
When your clientele asks about help for going
into business you can

• Discuss SCORE
• Recommend they call the local SCORE office
• Help the client complete a Request For Assistance
  card
• Also
• Display SCORE literature
• Set up with SCORE on site counselors
• Coordinate the use of your facility for selected
  training

29
Together we will help put America back to work
30
Make SCORE Your First Source of BUSINESS ADVICE
www.score.org
31
Thank you
32
(No Transcript)
33
Libraries Partnering to Support Small Business
Entrepreneurs

• May 17, 2011

34
Why Support Small Business?

• Thriving small businesses contribute to a healthy
  local and national economy
• Small business opportunities offer a viable
  alternative for the unemployed
• Libraries provide unique resources that might
  otherwise be unavailable to many small businesses

35
Hennepin County Library Services to Small
Business Owners Entrepreneurs

• Extensive Print Online Resources
• Small Business Subject Guide
• Electronic Databases
• Accessible Technology and Instruction
• Staff Expertise
• Meeting Gathering Spaces
• Events Classes
• Jobs Small Business Centers
• Strong Partnerships

36
(No Transcript)
37
Accessible Technology Instruction
38
Staff Expertise
39
Meeting Gathering Spaces
40
Events Classes
41
Jobs Small Business Centers
42
Strong Partnerships
43
Small Business Partners Service Providers
Examples from Hennepin County Library

• Service Professional Organizations
• SCORE
• LegalCorps
• Bar Associations

44
Small Business Partners Service Providers
Examples from Hennepin County Library

• Government Agencies local, state and national
• City of Minneapolis - Community Planning
  Economic Development
• SBA, SBDCs, Womens Business Centers, IRS
• Economic or Community Development Agencies
• State or County Law Libraries
• Planning Departments
• Licensing Agencies

45
Small Business Partners Service Providers
Examples from Hennepin County Library

• Community-based organizations
• NEON (Northside Economic Opportunity Network
• MCCD (Metropolitan Consortium of Community
  Developers)
• Chambers of commerce
• Neighborhood business organizations
• Neighborhood development groups

46
Small Business Partners Service Providers
Examples from Hennepin County Library

• Individual experts
• Lawyers (Patent, employment law, etc.)
• Bankers (Business finance, business plans)
• Accountants (Business Recordkeeping)
• Authors columnists

47
Thank You!
48
(No Transcript)
49
More in the MELSA Series

•  June 21 Foreclosure, and Bad Credit and No Job,
  Oh My!
• Archived
• Understanding Unemployment Insurance and Impact
  on Your Library Customers
• Working With Your Workforce Center

50
Stay Involved

• On WebJunction
• webjunction.org/workforce-resources
• BlogJunction
• blog.webjunctionworks.org
• Crossroads (monthly newsletter)
• webjunction.org/crossroads
• Events
• webjunction.org/events/webinars