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Disaster Planning

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Disaster Recovery The Moral ... of Economics Definition of a Recovery Plan Developing Recovery ... a Planning Team PowerPoint Presentation Develop a ... – PowerPoint PPT presentation

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Title: Disaster Planning


1
Disaster Planning
  • Bob Brennan
  • Integrated Manufacturing Systems, Inc.

2
Acknowledgements
  • Thanks to several presenters from Progress
    Software Corporation for their help and guidance
    in forming this presentation. Most of the ideas
    presented here are not original to the speaker.

3
Disaster Recovery
  • What is a Disaster ?
  • What needs to be Protected ?
  • Developing Recovery Plan
  • Does my Plan work ?
  • Application and Progress Specifics
  • Questions and comments

4
The Moral of Todays Presentation
  • By being adequately prepared for disasters, one
    can minimize the risk to ones business

5
IT Statistics Disaster Recovery
Companies ThatDont RecoverWithin Ten Days
50 Go Out of Business!
6
What Does Disaster Mean to You and Your Company
?
  • Disaster Unplanned interruption of business
    caused by an event beyond ones control
  • from Sam Green of Storage Management Solutions

7
Where do Disasters come from ?
  • Environment
  • Fire
  • Flood
  • Earthquake
  • Hurricane
  • Power Outages (Snow, Ice, Lightning)

8
Where do Disasters come from (cont.)?
  • Human
  • Operator error (e.g. DEL .db ltcrgt)
  • Disgruntled employee(s)
  • Terrorism
  • Hardware
  • Disk, Router, Controller Failures
  • Software Bugs, Virus
  • write favorite
    disaster here

9
Down Time
  • How much down time can your business
    afford/tolerate?
  • How long can the system not be available before
    it materially effects your ability to continue
    business

10
Types of Down Time
  • Planned
  • Software Upgrades
  • Preventive Maintenance
  • Unplanned - Disaster
  • Disaster of any shape or size
  • Any disruption of service to the user community

11
Annual Availability
525,600 minutes per year
Uptime Down Minutes Down Hours
99 5256 87.6
99.9 525.6 8.76
99.99 52.56 .876
99.999 5.256
12
Cost of Down Time
  • High Availability Computing
  • Greater Uptime Greater Cost

13
Backup Horror Stories
  • Anyone want to volunteer?
  • Laptop Bites the Dust
  • AIX loss

14
Total Devastation
What do you need to rebuild your system
  • System Hardware
  • OS disks
  • Progress Media
  • Application Media
  • User Info

Printer Settings Good Backup Media Tools to read
and apply backup Recovery Procedure
15
Minor Devastation
  • Software Errors
  • Bug that causes loss or creation of errant data
  • Hardware Errors
  • Disk Drive Fails
  • Raid Controller, Power Supply, Anything
    Mechanical
  • User Errors
  • Bad Posting Process, Wrong Dates, Irreversible

16
Determine What is Critical to Conduct Business
  • Systems
  • Functions
  • Data
  • Personnel

17
Determine the Cost of Loss
  • What is the cost per hour/day of loss business
    capability ?
  • How much data can your business afford to lose ?
  • What is the acceptable time frame for recovery ?

18
Determine cost of each recovery option
  • What is the total cost of providing for the
    recovery of a critical item ?
  • Lost revenue associated with down time
  • New equipment, redundancy
  • New services


19
Matter of Economics
  • The more you spend, the more protection can be
    provided against more types of disasters
  • But how much insurance is enough ?

20
Definition of a Recovery Plan
  • Business Continuity Plan (BCP) where recovery is
    provided - regardless of cause - in the time
    required to resume service to customers.
  • by Sam Green of Storage Management Solutions

21
Developing Recovery Plan for the Future
Existing Backup/Recovery Plan
  • Are you doing it correctly now?
  • Shutting Down for Off Line Backup
  • Using Online Backup
  • Where are the points of failure ?
  • Computerized Phone list
  • Bad Tapes

22
Developing Recovery Plan for the Future (cont.)
  • Estimate companys future needs
  • projected growth rate
  • Database size
  • What affects on backup media?
  • Hardware demand
  • How often should the planbe reviewed?

23
Developing Recovery Plan for the Future (cont.)
  • Develop a Well-Documented Strategy
  • Based on business parameters, existing
    technological capabilities/failure rates, and
    hazards
  • Defined processes
  • Make hard copies of procedures easily accessible

24
Developing Recovery Plan for the Future (cont.)
  • Established schedules of replacement or recovery
  • Trained and assigned resources

25
Developing Recovery Plan for the Future (cont.)
  • Strategy should consider
  • OS
  • PROGRESS
  • source code control
  • network
  • phone system
  • security access
  • PROGRESS

26
Developing Recovery Plan for the Future (cont.)
  • Finally ask yourself

Does This Plan Meet Business Goals
27
How to Build the Recovery Plan
28
Establish a Planning Team
  • Ensure all levels and functions of your company
    are represented
  • Identify a leader
  • Define roles and responsibilities
  • Establish project schedule and timing

29
Analyze Capabilities and Hazards
  • Inventory current hardware, software, and storage
    devices
  • Document condition and expected life span
  • Conduct site survey to evaluate land, seasonal
    hazard, staff, buildings, equipment, etc.

30
Develop a Plan
Recovery Is Partly Based on Backup
  • Review backup plan
  • Assess worst case situation(s)
  • Develop and document processes, guidelines, and
    checklists for recovery
  • Communicate the plan
  • Provide training where necessary

31
Implement the Plan
  • Test, test, test
  • Who is in charge of Implementation ?
  • How is the plan initiated ?
  • Where is the checklist, emergency phone numbers ?
  • If vendors are involved, are all contracts signed
    and in order ?

32
Go Back to Step
Will It Work in Reality?
33
Does my Plan work ?
  • Put the documentation to the test
  • Do you have the available Hardware to test the
    strategy ?
  • When is the best time for a drill over a
    weekend ?
  • For Backup procedures, how many backup media
    rotations should you use?

34
Progress Tools
Existing Utilities
  • Probkup (/Prorest)
  • Online/Offline
  • Incremental
  • Main element of the normal backup procedures for
    the database(s) in your life

35
More Progress Tools
Existing Utilities
  • After-imaging
  • Single-volume/multi-volume
  • Provides restoration (roll forward) of
    transactions that occurred after most recent
    backup.

36
More Progress Tools
More Utilities
  • Quiet Points
  • For mirrored (RAID) systems
  • Allows the splitting of mirrors without bringing
    down database
  • Only pauses users in transactions attempting to
    update database

37
Solutions
  • Create and Document a Procedure
  • Cross Training
  • Have the documentation in a safe place

38
Disaster Recovery Summary
Balancing the Equation
  • Hardware, software,and storage capabilities
  • Cost of lost data
  • Cost of downtime
  • Acceptable recovery time
  • Scale of investment

39
Questions?
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