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Consolidating Data Management with Enterprise Storage and Backup Systems

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Consolidating Data Management with Enterprise Storage and Backup Systems Barry Ribbeck Director, Systems, Architecture & Infrastructure, Rice University – PowerPoint PPT presentation

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Title: Consolidating Data Management with Enterprise Storage and Backup Systems


1
Consolidating Data Management with Enterprise
Storage and Backup Systems
  • Barry Ribbeck Director, Systems, Architecture
    Infrastructure, Rice University
  • Hubert Daugherty Manager, Digital Media
    Services, Rice University
  • Susie McClure Systems Analyst, Rice University

2
Rice University
  • Carnegie R1 Designation
  • Ranked in the top 25 schools in US
  • 5000 Students
  • 1100 Faculty
  • 1500 Staff

3
Enterprise Storage and Backups
  • Enterprise - a distributed resource provided
    centrally
  • Storage - a place to put your stuff
  • Backup - Describes what you are doing when you
    are not moving forward. When it works, it can be
    incorporated into your career progressions plan.

4
A Large New Network Project
  • Provided a funding opportunity
  • Defined storage as part of the critical need
  • Provided the required network infrastructure for
    enterprise storage (Data can live anywhere)
  • A fresh look at technologies for enterprise
    storage and backups

5
Data Assessment Findings
  • Many distributed resources managed inconsistently
  • No consistent backup strategy
  • Few economies of scale
  • Data management plan buy more disks
  • Growth Rate of digital storage needs was
    increasing
  • No differentiation of data retention or DR
    requirements
  • Old, outgrown and dying backup hardware

6
The Available Resources
  • Very talented and knowledgeable staff
  • Funding
  • Support from administration
  • Understanding from the campus

7
The Challenges
  • Changing EVERYTHING at once
  • In order to transition, we would have to keep 2
    systems operational with the same amount of staff
    who are already over taxed with all of the other
    changes
  • New skill sets required to maintain new resources

8
Goals
  • If possible, the changes MUST have a positive
    visible affect on the customers
  • Storage must be able to scale (1/2 PB in 7 years)
    with no step function costs.
  • Support for Information Lifecycle Management
    (ILM)
  • Must support a Multi-tiered storage model
  • Must be a model capable of integrating multi
    vendor storage
  • Support costs defined for 5 years
  • Staged backups with only full backups to Tape

9
RFP to Storage Vendors
  • SAN with NAS Gateway design defined
  • Invited 7 vendors to respond to the RFP
  • Very wide dispersion of cost vs benefit
  • Bluearc Titan carried the day with a big iron
    model and 50 TB of initial storage

10
Defined Storage Usage
  • Email Mailbox storage (NO QUOTAS!)
  • Client Home directories and shares
  • 5000 students, 1000 faculty, 1500 staff, 1000
    guests (with quotas)
  • Database storage Oracle, MSQL, Postgress
    (Sakai, Coldfusion,etc..)
  • Video Archives
  • Research Data Scratch space

11
Backups
  • Remember Katrina Rita?
  • Tape is like Listerine
  • We needed a MAID to clean up our backup processes
  • What about Disruptive Technologies?
  • Hardware choices
  • Copan Systems Sun/StorageTek
  • Software choice
  • Commvault

12
Storage Details
  • San Storage components
  • Positives
  • Standards Based
  • Multiple vendors enable competition
  • Negatives
  • Difficult to modify SAN architecture
  • Expensive network components
  • Nas Gateway
  • Provides storage abstraction and management

13
Systemic Performance
Which System Elements Need Additional
Optimization?
14
Systemic Performance
Surprise, its the regular stuff!
15
Systemic Performance
Dual 6509 frames with 2 dedicated 10G interlinks.
One for layer 2 and one for layer 3.
16
Physical / Logical Architecture
17
What we Learned
  • The integration of a lot of new technology took
    longer than anticipated even though all of the
    vendors supported well understood standards like
    NDMP.
  • Outsourcing the integration would have been a
    mistake due to the complexity and the need for in
    house knowledge.

18
Bluearc Lessons and Vendor Report
  • Clients cant compete
  • Outages MUST be coordinated with everything that
    uses the system
  • Clustered Titan nodes are a requirement
  • Vendor
  • Great support very responsive, good technical
    people
  • Work well with other vendors
  • Problems we have worked through
  • NDMP, Replication, LDAP, still some to things to
    address, getting them to understand Enterprise in
    HE

19
Copan Lessons and Vendor Report
  • Good Product very reliable
  • Good support team, works well with other vendors
  • Good hardware, very robust, are meeting their
    claims. 1 drive and 1 shelf failure in 1 year.
  • Software is solid for what we use it for

20
Sun Lessons and Vendor Report
  • Very good support
  • Very good product.
  • Robot and disk drives failed and were replaced
    and were quickly replaced under support contract.

21
Commvault Lessons and Vendor report
  • Software difficult to get installed even with
    their professional services
  • Support is lacking in depth but they are very
    willing to work with us.
  • Windows backups work very well
  • Support works well with other vendors
  • Integration was very difficult and time consuming
  • Software patches were very frequent and
    problematic
  • Support tracking system is terrible
  • NDMP support is very challenging
  • When the product works, it works well
  • Documentation was poor

22
Contact Information References
  • Barry Ribbeck Barry.R.Ribbeck_at_rice.edu
  • Hubert Daugherty hd_at_rice.edu
  • Susie McClure smcclure_at_rice.edu
  • www.bluearc.com
  • www.copansystems.com
  • www.sun.com (Storagetek)
  • www.commvault.com
  • www.inphase-technologies.com
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