A Systems Approach to Preparation for Global ERP Implementation Avantor Performance Materials, Inc. - PowerPoint PPT Presentation

Loading...

PPT – A Systems Approach to Preparation for Global ERP Implementation Avantor Performance Materials, Inc. PowerPoint presentation | free to download - id: 494073-NWFiN



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

A Systems Approach to Preparation for Global ERP Implementation Avantor Performance Materials, Inc.

Description:

A Systems Approach to Preparation for Global ERP Implementation Avantor Performance Materials, Inc. Lehigh University Center for Excellence in Logistics and Distribution – PowerPoint PPT presentation

Number of Views:100
Avg rating:3.0/5.0

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: A Systems Approach to Preparation for Global ERP Implementation Avantor Performance Materials, Inc.


1
A Systems Approach to Preparation for Global ERP
ImplementationAvantor Performance Materials,
Inc.
  • Lehigh University
  • Center for Excellence in Logistics and
    Distribution
  • By Professor Emory W. Zimmers, Jr.

2
Agenda
  • Background of Avantor Performance Materials
  • Business Problem Statement
  • Systems Approach/ Research Methodology
  • Lessons learned/Potential industry application
  • Summary Observations

3
Background - Avantor
  • Avantor Performance Materials, formerly
    Mallinckrodt Baker, is a specialty chemical
    manufacturing company which was founded in 1867
  • Expanded through several mergers and
    acquisitions, now a 500 million global company
    serving pharmaceutical, laboratory and
    microelectronics industries

Deventer, The Netherlands
Phillipsburg, NJ
Paris, KY
Mexico City, Mexico
Selangor, Malaysia
4
Background Avantors Systems
  • Acquisitions and growth Additional legacy
    systems and bolt-ons
  • Five distinct information management/ logistics
    systems
  • Operating via local work-arounds
  • Significant learning curves
  • No integration/visibility of geographic supply
    chains

5
Avantors Objective
  • Implement a global Enterprise Resource Planning
    (ERP) system
  • Standardize to a global platform
  • Incorporate best practices in Master
    Scheduling/MRP/ Logistics
  • Integrate global supply chain- realize
    synergies/visibility
  • Create a platform for future acquisitions

6
Business Problem Statement
  • Limited understanding of the impact that a new,
    global ERP system will have on current operations
    at each geographic location
  • Lack of confidence in the data integrity required
    to feed a new, global ERP system

7
Systems Approach/Research Methodology
  • Five Step Process
  • Train Business Process Owners (BPOs) and Subject
    Matter Experts (SMEs) on our systems approach
  • Determine the scope, priorities and deliverables
  • Conduct process and data mapping sessions with
    BPOs and SMEs
  • Document and verify maps and data
  • Catalog information on SharePoint for future
    reference and global visibility

8
Systems Approach/Research Methodology
  • Actions
  • Conducted over ten training sessions company-wide
  • Followed standardized methods, for example
  • Suppliers
  • Inputs
  • Process
  • Output
  • Customers
  • Lessons Learned
  • Training creates ownership/accountability from
    BPOs

9
Systems Approach/Research Methodology
  • Lessons Learned
  • 80/20 analysis identifies appropriate priorities
    and time allocation
  • Fresh eyes are valuable to facilitate
    discussions
  • Actions
  • Identified high level processes and sub-processes
  • Defined boundaries for each process (Start/Stop)
  • Conducted Pareto Analysis (80/20) of the
    processes and data
  • Outlined data dictionary composed of critical
    data fields
  • Assigned ownership of processes and data fields
    to Business Process Owners (BPO)

10
Systems Approach/Research Methodology
  • Actions
  • Used interactive process
  • Utilized brown paper mapping
  • Indentified missing data
  • Performed gap analysis
  • Developed data dictionary
  • Brainstormed critical factors and improvement
    opportunities
  • Lessons Learned
  • Unearth tribal knowledge
  • Document improvement opportunities for future
    reference

11
Systems Approach/Research Methodology
  • Lessons Learned
  • Require BPOs sign offs
  • BPOs gain substantial new knowledge of their
    business processes
  • Dont over-estimate data accuracy (Garbage in-
    Garbage out)
  • Opportunities exist for more advanced algorithms
    (data integrity analysis)
  • Actions
  • Processes
  • Created Visio process maps
  • Developed process efficiency measures
  • Data
  • Ran data integrity queries/algorithms
  • Analyzed by data usage history
  • Developed a heuristic process for measuring data
    accuracy and impact
  • Assigned ownership to each data field

12
Systems Approach/Research Methodology
13
Systems Approach/Research Methodology
14
Systems Approach/Research Methodology
  • Actions
  • Created hierarchical labeling system
  • Location - Key process - Sub-process - Draft
    Date
  • Cataloged the documentation and supporting
    information electronically into SharePoint, an
    online database
  • Lessons Learned
  • Searchable design with hierarchical features
    improves access
  • Electronic archives are essential

PBG-QTC-PayingBills-FINAL-20100528
15
Summary Observations
  • Comments from Avantor executives
  • Understanding our current business processes
    permits us to know (up front) the impact on our
    operations/supply chains resulting from a new ERP
    system.
  • Well also be able to better select an
    appropriate vendor/system ---and to anticipate
    problems before they occur during
    implementation.
  • At the end of the day, its all about data!
  • The CELDi/Lehigh systems approach added a depth
    of understanding that will surely permit a
    successful systems conversion.

16
Questionsand Discussion
About PowerShow.com