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An Introduction to Operational Risk Management

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An Introduction to Operational Risk Management Maj. Kenneth Gonzalez Deputy Vice Commander - South California Wing Imagine A smooth application until you hit full ... – PowerPoint PPT presentation

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Title: An Introduction to Operational Risk Management


1
An Introduction to Operational Risk Management
  • Maj. Kenneth Gonzalez
  • Deputy Vice Commander - South
  • California Wing

2
Imagine
  • A smooth application until you hit full power
  • Acceleration pushes you into your seat...
  • You must make minute adjustments dealing with
    changes in the elements
  • The light of day starts to fall...

3
Imagine
  • As natural light dims, your eyes start playing
    tricks with you
  • You constantly adjust your heading and speed to
    maintain separation
  • You see the traffic at 200
  • You dont see the traffic at 900
  • All of a sudden

4
Imagine
5
Why We Care
  • Most people live their lives and take actions
    without thinking about whether or not it is safe
  • But then
  • Most people dont fly
  • Most people dont have dangerous jobs
  • Most people have car accidents that they can walk
    away from

6
Bottom Line
  • Life is risky! No risk no life
  • Engaging in acts that are un-necessarily risky
    will eventually cost you (and those around you)
  • Remember
  • There is no task so important that we cannot
    take the time to do it safely

7
Goals
  • Learn the basics of Operational Risk Management
  • Discover how ORM can be applied in everyday
    activities
  • Adopt the ORM mindset for your flying activities

8
What is ORM?
  • An acronym?
  • A process?
  • A method?
  • A way of life?
  • A waste of time?

NO!
9
ORM Defined
  • Operational Risk Management
  • is a logic-based, common sense approach to
    making calculated decisions on human, material
    and environmental factors before, during and
    after Air Force / CAP mission activities and
    operations.

10
The Four Principles
  • Accept no unnecessary risk
  • Never accept risk when costs outweigh benefits
  • Make risk decisions at the appropriate level to
    establish clear accountability
  • Only accept risk when benefits outweigh the costs
  • Integrate ORM into Doctrine and Planning at all
    levels

11
ORM Six Step Process
12
To Make It Work...
  • We need
  • All personnel to shift from a reactive to
    proactive safety posture
  • To integrate safety into all operations
  • To evolve our practices and procedures
    Continually minimizing risks and gaining
    operational efficiency
  • Not mutually exclusive!

13
Definitions
  • Hazard - Any real or potential condition that can
    cause damage, loss, or mission degradation
  • Mishap - An unplanned or series of events
    resulting in death, injury or damage

14
Risk - A Function Of
  • Probability of Occurrence
  • Severity of the Event
  • Overall exposure of resources
  • Time
  • Proximity
  • Volume
  • Repetition

15
Step 1 Identification
  • Identify the Hazard
  • Leverage your experience
  • Common sense
  • What is likely to fail?
  • How can someone be hurt?
  • Is this an abnormal or uncommon function?
  • What does your gut tell you?

16
Step 2 Assessment
  • Assess the Risk
  • Statement of risk that makes it real
  • Defines the probability
  • Defines the severity
  • Shows the total exposure

17
Step 3 Analysis
  • Analyze Risk Control Measures
  • What can you do?
  • What can you do differently?
  • Look for what would make a positive impact on
    exposure, probability or severity

18
Step 4 Decisions
  • Make Control Decisions
  • Examine the cost-benefit tradeoffs for each
    option you identify
  • Narrow to a field of realistic alternatives
  • Options to control risks
  • Accepting, Avoiding, Spreading, Transferring

19
Step 5 Git-R-Done
  • Risk Control Implementation
  • Select the strategy
  • Identify expected results
  • Get management buy in
  • Change the work (or process)
  • Train the workforce
  • Start using the new strategy
  • Act decisively

20
Step 6 Evaluation
  • Supervise and Review
  • Establish metrics
  • Establish monitors for performance
  • Statistics
  • Controls
  • Evaluate performance against expectations
  • Re-engage!

21
Decision Making
  • Most of us in our daily lives are not frequently
    required to make irrevocable decisions or when
    we do we are not sensitive to them
  • An irrevocable decision is one that once made
    cannot be retracted
  • Committing to a landing
  • Turning back to the airport when the engine dies
    after takeoff
  • Entering a grid under marginal weather conditions
  • Gunning the accelerator through a yellow light

22
Decision Making
  • Working in an operational environment
    necessitates the occasional irrevocable decision
  • Be aware of and prepare for irrevocable decisions
  • Most accidents attributed to pilot error are the
    result of a cascade of bad decisions most all
    of which were not irrevocable

23
Summary
  • ORM
  • Is practical and reliable
  • Requires diligence
  • Represents a new way of thinking about how we do
    what we do
  • Is applicable 24x7

24
QA
  • Any Questions???
  • References
  • USAF Safety Center Homepage
  • USAF Risk Management Information System

25
Remember...
  • kengon says
  • There is no task so important that we cannot
    take the time to do it safely

26
Thank You!
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