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Title:

Groupthink

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Groupthink When group members striving for agreement (norm for unanimity), fail to realistically appraise alternative courses of action A means for a group to protect ... – PowerPoint PPT presentation

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Title: Groupthink


1
Groupthink
  • When group members striving for agreement (norm
    for unanimity), fail to realistically appraise
    alternative courses of action
  • A means for a group to protect its positive image
    (extremely high in cohesion)

2
Groupthink video
  • Identify factors that may lead to groupthink
  • Identify symptoms of groupthink
  • Identify methods to minimize groupthink

3
Antecedents of Groupthink
  • Factors that may lead to groupthink
  • High levels of cohesion
  • Stressful decision-making context
  • External pressure
  • Tight budgets
  • Recent failures

4
Symptoms of Groupthink
  • Illusion of unanimity (false consensus)
  • Silence implies agreement
  • Im not going to call for a vote, I think we are
    all in agreement here
  • Weve decided..
  • Challenger example
  • Self-censorship
  • Not speaking up (feeling of tension caused by
    pressure to be silent internally wanting to
    speak up)
  • I had a few objections, but since everybody
    seems committed, I wont bring them up.

5
Symptoms of Groupthink (cont)
  • Illusion of invulnerability Rationalization
  • Our strategy has worked in the past, odds are it
    will again
  • We are the best military in the world, what do
    we have to worry about
  • Mindguards
  • No need for you to be at the meeting Ill
    summarize your concerns for the board

6
Ways to Minimize Groupthink
  • Avoid isolating the group
  • Bring in outside experts
  • JFK example
  • Critical evaluators / Devils advocate
  • Role is to question assumptions and uncontested
    information
  • Open climate
  • Leader invites and accepts divergent thinking
  • Avoid being directive
  • Strong leaders speak last or sometimes not at all
  • JFK example
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