ELECTRONIC RESERVATION DISTRIBUTION in today - PowerPoint PPT Presentation

Loading...

PPT – ELECTRONIC RESERVATION DISTRIBUTION in today PowerPoint presentation | free to download - id: 42faf4-Yzg1Z



Loading


The Adobe Flash plugin is needed to view this content

Get the plugin now

View by Category
About This Presentation
Title:

ELECTRONIC RESERVATION DISTRIBUTION in today

Description:

WHO gets WHAT from WHERE and HOW? RESERVATION SOURCES for Major Hotel Brands CROs 2004 RESERVATION SOURCES for Total Hotel Bookings Electronic Distribution ... – PowerPoint PPT presentation

Number of Views:244
Avg rating:3.0/5.0
Slides: 53
Provided by: GregoryH150
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: ELECTRONIC RESERVATION DISTRIBUTION in today


1
ELECTRONIC RESERVATION DISTRIBUTION in todays
World and where does it fit
What exactly is it?
2
EDS
  • The EDS is composed of two major components
  • The GDS or Global Distribution System. A means of
    electronic booking airlines seats, car hire hotel
    rooms and ship cruises only by Travel
    Professionals (mostly agents)
  • The IDS or Internet Distribution System. A means
    of booking the above services by chanelling
    potential end user bookers (self bookers) via the
    existing GDS or directly through the Internet
    system.

3
Graphic overview of the EDS
Partners include AOL, Yahoo, Verizon, Delta,
100 Convention Bureaus, 40 Hotel Lodging
Assocs and 30 State Tourism Bureaus.
Direct Connect
Next Generation Seamless GDS Connectivity
INCLUDING Automatic Rate, Availability, and HOD
Content Updates and Distribution
Internet Distribution System (IDS) Connectivity
INCLUDING Rate, Availability, and Allotment
Updates and Distribution
Hosted Web Site and Travel Portals INCLUDING
Internet Marketing
Call Center Reservation and Support Services
Integrated Single Database with Single Image
Inventory
Reservation Delivery via XML Interface, Email or
Fax
Rates, Allotments and HOD Content via core
Extranet
Reservation Delivery via Email or Fax
Rates, Allotments and HOD Content via core
Extranet
Hotels with epitome PMS
Hotels with 3rd Party PMS
Hotels without a PMS
4
Major TRAVEL DISTRIBUTION Companies Who owns who??
GDS Leisure Corporate Affiliate Travel Agency Time Share DSP
Galileo, WizCom Switch CheapTickets, Lodging.com, Orbitz Travelport, Orbitz for Business Lodging.com, Neat Group Thor Consortium RCI WizCom, Trust Intl, Shepherd Systems
Sabre Travelocity, Site59, Travelchannel Travelocity Business, GetThere Travelocity Partner, Travelocity, Site59, Nexion World Choice Travel None SynXis, Sabre Distribution Technologies
None (1) Expedia, Hotels.com, Hotwire, Anyway.com, TV Travel Shop Expedia Corporate, Metropolitan Travel, Egencia WWTE, Expedia, Hotels.com Classic Custom Vacations Interval Intl Newtrade Technologies
Amadeus OneTravel.com, Eviaggi.com, Opodo e-Travel OneTravel.com Vacation.com None None
Pegasus Switch HotelBook.com, TravelWeb.com None Online Distribution Database (ODD) Commission Processing Services None Utell, Unirez, Pegasus Solutions
  • Primary GDS Partners are WorldSpan and Sabre
  • SOURCE PhoCusWright Inc.

5
Leading PLAYERS in the Game
GDS Switch Central Reservation Systems, CROs and Representation Firms Central Reservation Systems, CROs and Representation Firms Internet Sites Others in Play
Amadeus Pegasus Hotel Information Systems Sceptre Expedia.com Datalex
Galileo WizCom Chouinard Myhre Supranational GetThere.com Google
Sabre Columbus Reservations SynXis Hotels.com HBS
WorldSpan GenaRes TravelCLICK Hotwire.com Lanyon
Historic Hotels TRUST International Orbitz.com MICROS Fidelio
iHotelier UniRes PlacesToStay.com Newmarket
Innlinks Utell Priceline.com Ramesys
InnPoints Vantis Site59.com Revelex
Kerry Hotels WORLD Hotels TravelWeb.com VAS
Leading Hotels Travelocity.com Yahoo
LUXE Hotels Travelscape.com
Pegasus Trip.com
Preferred Hotels WorldRes.com
Representation company only which utilizes a
3rd party CRS
6
FACTS about Electronic Distribution
  • In 2005, approximately 32 million US households
    used the Web to buy leisure travel, for which
    they will spend approximately 64 billion.
  • By 2009, this will reach 46.4 million US
    households, spending nearly 111 billion.
    Vacation packages, cruises, and hotels are poised
    for the greatest growth.

SOURCE Forresters Consumer Technographics
North American Travel Online Study
7
Online Travelers PROFILE
  • The typical Booker has been buying online for 3.3
    years, and while they buy 60 of their trips
    online, that still leaves a solid chunk bought
    offline.
  • Middle aged adults, almost evenly divided among
    men and women.
  • Well educated, upper-middle income earners the
    average household income of 80,361/year.
  • They travel regularly, spending 3,484/year on
    leisure travel.
  • They stay at hotels 2.8 times/year for leisure
    trips.

8
FACTS about Online Travelers
  • Online long-haul leisure travelers online
    leisure travelers who have taken a trip outside
    the continental US in the past 12 months
    represent 25 of online leisure travelers. These
    travelers earn more, travel more often, and spend
    more than other online leisure travelers. They
    also view the Web as an integral part of their
    travel planning and purchasing process. Web
    agencies top the list of where online long-haul
    travelers research and buy leisure travel, but
    these travelers will continue to rely on both
    online and offline sources and will continue to
    reveal the nuances when it comes to price.

9
FACTS about Online Travelers
  • Vacation home (timeshare) travelers leisure
    travelers who own or consistently rent a vacation
    home represent more than 8 of online leisure
    travelers. This group is older and wealthier than
    travelers without vacation homes, but despite
    their age, they show a surprising proclivity for
    online booking 74 of vacation home travelers
    book travel online. Travel companies should not
    ignore this group, because despite having a fixed
    leisure destination, they actually take other
    types of trips more frequently than other leisure
    travelers.

10
FACTS about Online Travelers
  • Y generation online leisure travelers young
    adults age 18 to 24 are influencing massive
    changes in how travel is distributed, marketed
    and sold. Thats because this is the first true
    Web generation of travelers a group that, as
    a whole, ignores offline points of sale and has
    no brand loyalty. This group is more likely to
    fly than older travelers and to use alternative
    places to stay, such as home or condo rentals.
    To earn this sophisticated, active, yet cynical
    groups business, travel marketers must track
    travelers as they age over time, create or build
    up events to satisfy their thirst for appointment
    travel, and rethink their loyalty programs to
    bond with travelers before they start to think
    about brand loyalty.

11
UNDERSTANDING the Various Booking Options for
Travelers
12
OPTION 1 The TELEPHONE
13
The TELEPHONE
  1. Call Hotels Sales or Reservations Office Direct

14
The TELEPHONE
  1. Call Hotels Sales or Reservations Office Direct
  2. Call Hotels Central Reservations Office

15
The TELEPHONE
  1. Call Hotels Sales or Reservations Office Direct
  2. Call Hotels Central Reservations Office
  3. Call Travel Agent

16
The TRAVEL AGENT
Approximately 185,000 Travel Agencies Worldwide
Representing over 800,000 Travel Agents
17
FACTS about Travel Agents
  • Approximately 92 million hotel room nights were
    booked by Travel Agencies in 2005.
  • Brick and Mortar Agencies generated 80.6 of all
    GDS bookings.
  • 19.4 of all GDS bookings were through GDS
    powered Web sites.
  • The average rate for room nights booked through
    Travel Agents was 31.2 higher than the average
    rate for room nights booked via the Internet.

SOURCE TravelCLICK eMonitor
18
TRAVEL AGENT Hotel Bookings - 2004
Room Nights Pct. Growth Avg. Daily Rate Pct. Growth
Travel Agent Component 92,172,342 5.7 132.13 6.6
Consumer Internet Component 22,209,367 10.6 100.73 10.2
Total GDS Pegasus Hotel e-Commerce 114,381,709 7.5 126.03 6.9
SOURCE TravelCLICK eMonitor
19
Performance by MARKET SEGMENT
Market Segment Room Nights Pct. Growth Avg. Daily Rate Pct. Growth
Luxury 2,513,475 15.9 310.64 7.0
Upscale 33,577,310 3.4 154.01 6.4
Mid-Scale 39,588,218 6.3 101.15 5.5
Budget 7,501,869 1.9 70.78 3.9
SOURCE TravelCLICK eMonitor
20
GLOBAL DISTRIBUTION SYSTEMS
Hotels
Rental Cars
Airlines
Cruises
21
GLOBAL DISTRIBUTION SYSTEMS Amadeus
  • Founded in 1987 by Air France, Iberia, Lufthansa,
    and SAS, Amadeus is the youngest of the four GDS
    companies.
  • Large European Representation.
  • Comprehensive data network and database, among
    the largest of their kind in Europe, serve more
    than 57,000 travel agency locations and more than
    10,500 airline sales offices in some 200 markets
    worldwide. 400 airlines, 55,000 hotel properties,
    52 car rental companies, 9 cruise lines, 33
    railroads, and 229 tour operators.
  • Provides access to approximately 58,000 hotels
    and 50 car rental companies serving some 24,000
    locations.
  • Having acquired e-Travel, Inc. from Oracle
    Corporation in July of 2001, Amadeus now has a
    new business unit dedicated to delivering
    solutions to e-commerce players worldwide.

22
GLOBAL DISTRIBUTION SYSTEMS Galileo
  • Galileo International was founded in 1993 by 11
    major North American and European airlines.
  • North America, Europe, the Middle East, Africa,
    and the Asia/Pacific region.
  • October of 2001, Cendant Corporation acquired
    Galileo International for approximately 1.8
    billion in common stock and cash.
  • Serves travel agencies at approximately 45,000
    locations.
  • 500 airlines, 227 hotel companies, 33 car rental
    companies and 368 tour operators.

23
GLOBAL DISTRIBUTION SYSTEMS Sabre
  • Sabre was founded in the mid 1960s by 4 major
    North American Airlines... most predominantly
    American Airlines.
  • Represented in 45 countries, is a leading
    provider of technology for the travel industry.
  • In July of 1996, Sabre became a separate legal
    entity of AMR (parent company of American
    Airlines).
  • Sabre connects more than 60,000 travel agency
    locations around the world.
  • 400 airlines, 55,000 hotel properties, 52 car
    rental companies, 9 cruise lines, 33 railroads,
    and 229 tour operators.

24
GLOBAL DISTRIBUTION SYSTEMS WorldSpan
  • Founded February 7, 1990, Worldspan was
    originally owned by affiliates of Delta Air
    Lines, Inc., Northwest Airlines, and TWA.
  • Worldspan has successfully developed the
    strategies, solutions, and services to ensure the
    companys long-term success in the new web-based
    world of travel distribution.
  • Datalex is a large partner, thus enhancing its
    web direction.
  • Worldspan currently serves 20,021 travel agencies
    in nearly 90 countries and territories.
  • Worldspan connects approximately 421 airlines,
    210 hotel companies, 40 car rental companies, 39
    tour and vacation operators, and 44 special
    travel service suppliers.

25
New GDS provider Luftonav
  • In March Lufthansa announced that they will join
    G2 switchworks and ITA software as a preferred
    supplier to provide an alternative access
    platform to Star Alliance airlines.
  • These airlines include
  • Air Canada, Air New Zealand, ANA, Austrian, bmi,
    LOT
  • Lufthansa, SAS, Singapore, TAP, Thai, United, US
    Air, Varig
  • Reading through the press announcement in small
    print you can see that this is a joint
    development by Navigant (owns TQ3), Amex and
    Carlson.
  • More choice in fact means more global players
    having a piece of the action across all their
    spheres of corporate influence

26
GDS Travel Agency Installations by REGION
27
TRAVEL AGENT Reservations
SWITCH (WizCom or Pegasus)
Travel Agency
CRS
CRS
Hotels, Resorts and Inns
28
GDS SWITCH COMPANIES
PURPOSE To pass the data between the GDSs and
the Central Reservation Systems (and Offices) and
to reduce the costs of individual connections to
each GDS. These switches levy approx. 1 pre
transaction.
  • WizCom International
  • Began in 1987 to provide GDS and reservation
    services
  • Subsidiary of Cendant
  • Pegasus Solutions
  • Founded in 1989 by16 hotel companies and offers
    the UltraSwitch communication link
  • Originally known as THISCO

29
TRAVEL AGENT Reservations
SWITCH (WizCom or Pegasus)
Travel Agency
CRS
CRS
Hotels, Resorts and Inns
30
GDS CONNECTIVITY Types
Type B Processing
Why it matters to a TA
  • Type B (or teletype) connections work via ARInc
    or SITA data communications lines and can be
    compared to sending a fax -- you know your
    message has been received but have to wait for a
    response. Type B connectivity allows for greater
    speed and convenience for travel agents over
    manual processing. With Type B links, the
    confirmation number is updated in the PNR and
    placed in the travel agents queue generally
    within minutes to a few hours after completing
    the reservation depending on the hotel companys
    operational procedures.
  • The travel agent has to complete the hotel
    booking request, end the transaction and
    re-display the PNR (pseudo city code) to
    determine if the reservation has been confirmed.
    Type B communication is used as a fall-back
    procedure for hotel companies using Type A
    processing when a Type A link is down for
    maintenance, for example. On occasion, every
    hotel company that uses Type A links will revert
    to Type B. This explains why it is possible to
    receive confirmation numbers immediately during
    one transaction while for another at the same
    hotel there is an longer confirmation delivery
    time.

31
GDS CONNECTIVITY Types
Type A Processing
Why it matters to a TA
  • Type A connections use a dedicated telephone
    line and provide interactive confirmation
    processing. It can be compared to talking to
    someone on the telephone -- you send your message
    and receive a reply almost immediately without
    having to end the record.
  • Type A connectivity works in real time. It
    provides an immediate response allowing travel
    agents to receive their hotel reservation
    confirmation number within about 7 seconds.
  • Advantages of Type A Connectivity
  • Confirmation speed about 7 seconds or less
  • Interactive processing and error response

32
GDS CONNECTIVITY Types
Seamless Processing
Why it matters to a TA
  • Seamless connectivity is an advanced connection
    for displaying interactive data. Reservation
    processing is still Type A, but the messaging
    standards are newer and more efficient.
    Additionally, interactive modifications and
    cancellations are usually included in this level
    of connectivity.
  • Seamless connectivity allows much of the room
    description, rate, booking rules and availability
    data displayed to a travel agent through their
    GDS to be gathered directly from the hotel
    companys central reservation system.
  • Advantages of seamless connectivity
  • Viewing information drawn directly from CRS
  • Confirmation speed
  • Real-time information
  • More information and more accurate information
  • Information is less cryptic more user friendly
    language

33
GDS CONNECTIVITY Types
Next Generation Seamless
Why it matters to a TA
  • Also known as NGS, this technology enhances
    and is built upon classic Seamless Connectivity
    to allow seamless data to be displayed on the
    multi-property, hotel list and availability
    displays.
  • Next Generation Seamless products make the
    shopping displays in GDSs more accurate with
    real time seamless data and aids the selection
    process thus improving the first step in the
    shopping/booking process in GDS.
  • Each GDS has its own name for their NGS Product
  • Amadeus Dynamic Access
  • Galileo Inside Shopper
  • SABRE Direct Connect Shopper
  • WorldSpan Integrated Source

34
ADVANTAGES of Next Generation Seamless
Connectivity
  • Real-time information on the first hotel
    availability displays
  • Alleviates misinformation between the multi-hotel
    availability displays and single hotel displays
  • Saves time by making appropriate hotel selections
    from the multi-hotel availability display
  • Saves time by manipulating the multi-hotel
    availability displays to users specific hotel
    requests/requirements

RESULTING in an average sales increase of 30
versus seamless connected CRS
35
TRAVEL AGENT Reservations
SWITCH (WizCom or Pegasus)
Travel Agency
CRS
CRS
Hotels, Resorts and Inns
via Interface, EMail Communication or Fax
36
TOP 10 GDS Cities Worldwide
The top 10 worldwide destination markets in room
nights for GDS and Pegasus third-party powered
websites, in order, were
Room Nights Change ADR Change
New York 1,309,573 4.1 231.06 15.8
Los Angeles 1,070,862 3.2 139.28 7.4
San Francisco/Oakland/San Jose 968,082 2.7 142.61 6.1
Washington/Baltimore 965,632 3.1 156.63 9.6
Chicago 816,259 4.8 140.92 9.0
London 783,472 1.4 227.33 0.0
Dallas 579,312 8.3 104.11 4.5
Atlanta 542,328 2.9 109.80 6.2
Boston 499,296 4.8 156.08 3.2
Houston 417,368 5.2 109.42 4.3
SOURCE TravelCLICK 3Q2005
37
OPTION 2 The INTERNET
Over 15,000 Sites and Portals
38
WHY Leisure Travelers Book at Their Favorite Sites
  • The ease of shopping online makes it hard for
    travel companies to develop site loyalty just
    one in three US online leisure Bookers have a Web
    site they regularly use to buy their leisure
    travel. Nearly all Bookers with a favorite site
    use it because they have previously visited it,
    but the strength of familiarity isnt enough to
    sustain the relationship low prices, immediate
    email confirmations, and ease of use also matter.
    These travelers are valuable, as they spend more
    and take more trips than Bookers without favorite
    sites. To win them, entice them with both quality
    and price Bookers with a favorite site are just
    as likely to indulge in travel as pick the lowest
    price.

39
The INTERNET
  1. Brand Sites 71.4 of Internet Bookings

40
WHY a Best Available Rate?
  • Over the past two years, best available rates
    have become part of the travel industry
    landscape, primarily among hotels. Do they work?
    Yes, once Web travelers make sure theyre not
    just marketing fluff. In fact, more than 2 in 10
    US leisure travelers are fervent Best Rate
    supporters. Supporters are brand loyal but
    ironically prefer to buy from Web agency sites.
    Best Available Rate help suppliers keep existing
    market share and can be used to steal share from
    intermediaries. But Web agencies can also benefit
    from Best Available Rates by stealing business
    from other Web agencies rather than alienating
    suppliers.

41
The INTERNET
  1. Brand Sites (71.4)
  2. Retail Sites 12.5 of Internet Bookings also
    referred to as Online Travel Agencies

42
The INTERNET
  1. Brand Sites (71.4)
  2. Retail Sites (12.5)
  3. Merchant Sites 8.6 of Internet Bookings

43
SHARE of Channel Bookings
Share of Internet Bookings Share of Channel Bookings Pct. Change over 2003
Merchant Sites 8.6 100.0 9.0
Expedia 3.0 35.4 5.0
Hotels.com 2.6 30.5 -15.8
Travelocity 1.7 19.2 109.3
Orbitz 0.8 9.4 -0.5
TravelWeb 0.3 4.0 24.5
Lodging.com 0.1 1.5 n/a
SOURCE TravelCLICK eTRAK
44
The INTERNET
  1. Brand Sites (71.4)
  2. Retail Sites (12.5)
  3. Merchant Sites (8.4)
  4. Opaque Sites 7.5 of Internet Bookings

45
SHARE of Channel Bookings
Share of Internet Bookings Share of Channel Bookings Pct. Change over 2003
Opaque Sites 7.5 100.0 16.0
Priceline 5.8 77.8 16.6
Hotwire 1.7 22.2 14.1
SOURCE TravelCLICK eTRAK
46
WHO gets WHAT from WHERE and HOW?
Site Source
Travelocity.com Sabre
Expedia.com WorldSpan/Pegasus/Own Extranet/PMS I-face
Orbitz.com Pegasus
CheapTickets.com Galileo
Hotwire.com Pegasus
PlacesToStay.com WorldRes
Hotels.com Fax/Own Extranet/PMS I-face
Priceline.com Worldspan
47
WHO gets WHAT from WHERE and HOW?
Site Middleman Source
Yahoo.com Travelocity Sabre
AOL.com Travelocity Sabre
Earthlink.com Expedia Worldspan/Own Extranet/PMS I-face
MSN.com Expedia Worldspan/Own Extranet/PMS I-face
Lycos.com Orbitz Pegasus
AltaVista.com Orbitz Pegasus
Excite.com Expedia Pegasus
Passkey.com Hotel Direct
GetThere.com Sabre
48
RESERVATION SOURCES for Major Hotel Brands CROs
2004
CRO Hotel Bookings Pct. Of 2004 Res Pct. Of 2003 Res Pct. Change
Brand Websites 21.9 18.1 21.5
Retail Websites 3.8 4.3 11.1
Merchant Websites 2.6 2.2 22.3
Opaque Websites 2.3 2.6 12.3
TOTAL INTERNET 30.7 27.1 13.1
GDS Travel Agent 35.3 36.5 3.3
TOTAL ELECTRONIC 66.0 63.6 3.7
Voice 34.0 36.4 6.5
TOTAL FOR CROs 100.0 100.0
SOURCE TravelCLICK eTRAK
49
RESERVATION SOURCES for Total Hotel Bookings
CRO Hotel Bookings Pct. Of CRO Res Pct. Of Total Res
Hotel Website 21.9 9.1
Retail Websites 3.8 1.8
Merchant Websites 2.6 1.2
Opaque Websites 2.3 1.1
TOTAL INTERNET 30.7 13.2
GDS Travel Agent 35.3 16.8
TOTAL ELECTRONIC 66.0 30.0
Voice 34.0 17.5
TOTAL FOR CROs 100.0 47.5
Hotel Direct -- 52.5
TOTAL HOTEL BOOKINGS -- 100.0
50
Electronic Distribution ANY HOTEL Can Play
Sample RATE STRUCTURE
Rate Type Channel Sell Price per night DSP Fee (per res) Travel Agent Merchant Net Revenue ADR (net)
Retail (unrestricted) Direct Call 100 N/A N/A N/A 250 100
Retail (unrestricted) GDS/Travel Agent 120 10 (avg) 30 N/A 260 104
Retail (unrestricted) Own Website 85 5 (avg) N/A N/A 208 83
Retail (restricted prepay) Own Website 75 5 (avg) N/A N/A 183 73
Merchant Net 25 markup (restricted 25 cancel fee) Third Party Internet 98 10 (avg) N/A 50 185 74
Merchant Net 18 markup (restricted 25 cancel fee) Third Party Internet 87 10 (avg) N/A 30 178 71
Opaque part of package Own Website 75 (factor) 5 (avg) N/A N/A 183 73
Opaque part of package or brand opaque Third Party Internet 75 (factor) 10 (avg) N/A N/A 178 71
Based on 2.5 average length of stay
51
Major TRAVEL DISTRIBUTION Companies Who owns who??
GDS Leisure Corporate Affiliate Travel Agency Time Share DSP
Galileo, WizCom Switch CheapTickets, Lodging.com, Orbitz Travelport, Orbitz for Business Lodging.com, Neat Group Thor Consortium RCI WizCom, Trust Intl, Shepherd Systems
Sabre Travelocity, Site59, Travelchannel Travelocity Business, GetThere Travelocity Partner, Travelocity, Site59, Nexion World Choice Travel None SynXis, Sabre Distribution Technologies
None (1) Expedia, Hotels.com, Hotwire, Anyway.com, TV Travel Shop Expedia Corporate, Metropolitan Travel, Egencia WWTE, Expedia, Hotels.com Classic Custom Vacations Interval Intl Newtrade Technologies
Amadeus OneTravel.com, Eviaggi.com, Opodo e-Travel OneTravel.com Vacation.com None None
Pegasus Switch HotelBook.com, TravelWeb.com None Online Distribution Database (ODD) Commission Processing Services None Utell, Unirez, Pegasus Solutions
  • Primary GDS Partners are WorldSpan and Sabre
  • SOURCE PhoCusWright Inc.

52
Graphic overview of the EDS
Partners include AOL, Yahoo, Verizon, Delta,
100 Convention Bureaus, 40 Hotel Lodging
Assocs and 30 State Tourism Bureaus.
Direct Connect
Next Generation Seamless GDS Connectivity
INCLUDING Automatic Rate, Availability, and HOD
Content Updates and Distribution
Internet Distribution System (IDS) Connectivity
INCLUDING Rate, Availability, and Allotment
Updates and Distribution
Hosted Web Site and Travel Portals INCLUDING
Internet Marketing
Call Center Reservation and Support Services
Integrated Single Database with Single Image
Inventory
Reservation Delivery via XML Interface, Email or
Fax
Rates, Allotments and HOD Content via core
Extranet
Reservation Delivery via Email or Fax
Rates, Allotments and HOD Content via core
Extranet
Hotels with epitome PMS
Hotels with 3rd Party PMS
Hotels without a PMS
About PowerShow.com