INTERNAL AND EXTERNAL QUALITY ASSURANCE MECHANISMS IN HIGHER EDUCATION International seminar Quality assurance in Higher Education - PowerPoint PPT Presentation

View by Category
About This Presentation
Title:

INTERNAL AND EXTERNAL QUALITY ASSURANCE MECHANISMS IN HIGHER EDUCATION International seminar Quality assurance in Higher Education

Description:

University of Ss. Cyril & Methodius Skopje REPUBLIC OF MACEDONIA Prof. d-r Violeta Cepujnoska, Vice Rector INTERNAL AND EXTERNAL QUALITY ASSURANCE MECHANISMS – PowerPoint PPT presentation

Number of Views:396
Avg rating:3.0/5.0
Slides: 33
Provided by: Mark1325
Learn more at: http://www.mab.hu
Category:

less

Write a Comment
User Comments (0)
Transcript and Presenter's Notes

Title: INTERNAL AND EXTERNAL QUALITY ASSURANCE MECHANISMS IN HIGHER EDUCATION International seminar Quality assurance in Higher Education


1
INTERNAL AND EXTERNAL QUALITY ASSURANCE
MECHANISMS IN HIGHER EDUCATIONInternational
seminarQuality assurance in Higher Education
University of Ss. Cyril Methodius
Skopje REPUBLIC OF MACEDONIA
Prof. d-r Violeta Cepujnoska, Vice Rector
Chisinau 21-22 May 2003
2
THESES
  • I. THE UNIVERSITY Ss.CYRIL and METHODIUS and
    BOLOGNA DECLARATION

ABOUT UNIVERSITY SS CYRIL AND METHODIUS-SKOPJE
  • Basic information
  • About the strategy
  • Bologna Declaration - a starting point

II. QUALITY ASSURANCE AND THE ROLE OF
MANAGEMENT
QUALITY ASSURANCE ON A NATIONAL LEVEL
  • Starting point
  • Quality assurance by evaluation and accreditation
  • Infrastructure for the high education Quality
    assurance in the Republic of Macedonia

3
THESES
QUALITY ASSURANCE ON A LEVEL OF AN INSTITUTION
  • Quality assurance system
  • Quality definition
  • Quality design
  • Quality accomplishment

PARTICIPATION OF THE STUDENTS AT EVALUATION THE
EDUCATION PROCESS
  • Student questioniares

CORRECTIONS (TAKING MEASURES FOR CORRECTION)
THE ROLE OF THE MANAGEMENT IN THE QUALITY
ASSURANCE
  • The obligations of Management in the Quality
    assurance)

4
THESES
RECOMMENDATIONS FOR THE DEVELOPMENT OF THE
QUALITY CULTURE
SWOT ANALYSE FOR A CURRENT SITUATION OF QUALITY
ASSURANCE AND QUALITY MANAGEMENT
III . APPENDICESDOCUMENTS
  1. Guidelines for quality assurance and assessment
    of higher education institutions and of the
    academic staff in the Republic of Macedonia
  2. Guidelines for evaluation procedure at the level
    of faculty/high-education institutions/ research
    institutes

5
ABOUT UNIVERSITYSS CYRIL AND METHODIUS-SKOPJE
Basic information and characteristics about the
University
The University Ss.Cyril and Methodius in
Skopje represents the highest teaching-educational
, scientific-researching and cultural institution
in the Republic of Macedonia. The basic
foundations of the university have been
established in 1946,1947 and 1949 by forming the
Faculty of Philosophy, Faculty of Philology,
Faculty of Medicine, Faculty of Agriculture and
Forestry, Faculty of Architecture and the Faculty
of Civil-Engeneering and Construction. Today,
the University consists of 22 faculties and 11
scientific institutes. There are 1348 persons
employed at the University as academic staff, 996
experts associates, 316 scientific researchers,
36 897 students and 893 administrative-technical
personnel.
6
ABOUT UNIVERSITYSS CYRIL AND METHODIUS-SKOPJE
About the University mission and strategy
The mission of the university is integration
in the family of the European universities
The strategy of the University Ss. Cyril and
Methodius represents a framework with defined
which show how should the mission be accomplished.
7
BOLOGNA DECLARATION A STARTING POINT OF
UNIVERSITY DEVELOPMENT
The Bologna declaration is promoting the
  • Universities autonomy
  • Quality Assurance
  • Compatibility of the studying programs
  • European credit transfer system
  • Arranging of the levels of education
  • Diploma supplement

As a result of these academic activities it is
expected
  • For the studying efficiency to be increased
  • To assure students and academic staff mobility
  • To improve the quality of the teaching
    educational process
  • The students to be involved as active subjects in
    the curriculum quality assurance
  • To increase the possibility for employment of the
    graduated personnel on the European market of
    high educated personnel
  • To establish a contest at home and abroad

8
QUALITY ASSURANCE
QUALITY ASSURANCE AT A NATIONAL LEVEL
Starting point
Law on High Education of the R of Macedonia
enacted in August 2000, The quality assurance
in the high educational institutions and of the
studying programs by evaluation and accreditation
has been introduced as a new approach in the
education, with an aim for the quality to be
improved.
9
QUALITY ASSURANCE AT A NATIONAL LEVEL
Starting point

University Ss. Ciryl and Methodius on European
roud is published in May 2001 and consists
important documents for European Higher Education
  • Bologna, 1988- Magna carta of the European
    Universities
  • Conventions on the recognition of the
    Qualifications in the Higher Education in the
    Region of Europe, Lisabon, 1997
  • European Higher Education area, Bologna, 1999
  • The Salzburg Declaration for Social and civil
    Duties of the Universities, Salzburg, 2001
  • Conventions of the European Higher Education,
    Salamanka, 2001
  • Extracts from ESIB

The project Evaluation of the High Educational
institutions in the Republic of Macedonia,
financed by the Ministry of education and science
and the Open Society Institute (within the period
from 22/11/2001 until 22/11/2002) Five
scientific workshops have been organized for
about 200 participants-members of the
self-evaluation committees with an aim to explain
the instructions and to make them convenient for
a practical use.
10
QUALITY ASSURANCE AT A NATIONAL LEVEL
Quality assurance by evaluation and accreditation
President of the Republic Government of the
Republic of Macedonia Ministry of Education and
science
External evaluation report
Accreditation
financing
Æ
OA
External evaluation report
Self-evaluation report
S e l f e v a l u a t ion High educational
institutions Universities/faculties/high
vocational schools/institutes
Schedule of the Quality assurancein the high
education with evaluation and accreditation
11
QUALITY ASSURANCE AT A NATIONAL LEVEL

INFRASTRUCTURE FOR THE HIGH EDUCATION QUALITY
ASSURANCE IN THE REPUBLIC OF MACEDONIA Two
Governments organs have been formed on a national
level
  • Accreditation Board and
  • High Education Quality Evaluation Agency

The High Education Evaluation Agency is
responsible for the quality evaluation on a
national level. Since 13 of October 2001, this
Agency has become a member of the Quality
Assurance Agencies Network in the High education
in the countries of the Central and Eastern
Europe. The Agency has Book  for
regulations for its working and Professional code
12
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Quality assurance system Q F 9 M
factors Man (Academic staff, Students) Materials
Mashines-Equipment Management Methods

Measuring Motivation Money Markets
13
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION

The Management is the most responsible for
building Quality system In that system, it
should be clearly defined In creating the
quality assurance system there are several steps
  • Defined the mechanisms, processes and procedures
    and the documents
  • Organized all the resources academic personnel,
    students, equipment and space
  • Created instruments for a quality control.
  • Who is doing?
  • What is he/she doing?
  • How is he/she doing that?
  • To whom is he/she responsible for that?
  1. Quality definition (what is a quality?)
  2. Quality planning (designing - documents)
  3. Providing conditions for realization of the
    defined quality
  4. Quality control (self evaluation and external
    evaluation)
  5. Taking measures for correction of the defects

14
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
The quality assurance system is following the
DEMINGs circle of quality PLAN-DO-CHECK-ACT
Plan
Act
Internal Evaluation
Check Internal control Self-Evaluation
Do
As long as the circle is rolling, the quality is
providing. Once the circle is interupted The
quality fails. (Deming)
15
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Quality definition
The quality of the high educational institutions
is a very complex category and depends upon
several factors
  • The staff, especially the academic one
  • Students
  • Management
  • Educational and researching methods
  • The content of the studying programs
  • Educational and researching equipment
  • Teaching aids (literature etc)
  • Motivation
  • Money, as a means for working and development
  • The Market

The elections are made according to a certain
procedure by application of unique criteria
for election of titles.
16
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
The unique criteria are defined on a level of an
Inter university conference as a minimal quality
threshold .
17
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
The minimal quality threshold on a national level
is defined by many qualitative and quantitative
indicators. Here we will emphasize only some of
them which are more characteristic
Quality design (plan)
Based upon the defined quality at any factor,
documents have been elaborated in accordance with
our abilities and conditions. The following
documents have been elaborated at the level of
the university
  • Statute
  • Book of rules for the conditions and the criteria
    for enrolment at graduate studies
  • Book of rules for unique basics for organizing of
    post-graduate and doctorate studies
  • Book of rules for unique basics of credit system,
    transfer from one into another studying program
    and the transfer from one into another
    institution within the University
  • Book of rules for the unique studying regulations
  • Unique criteria for election in academic,
    teaching, teaching-experts and associate titles
  • Book of rules in academic, teaching,
    teaching-experts and associate titles
  • Book of rules of the students attorney

18
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Quality accomplishment (realization)
The Faculty management is bound to provide all
the necessary conditions and factors for quality
assurance. But, the quality accomplishment
usually lags behind what has been planned. The
reasons for that are in several factors as for
example
  • not enough funds for equipment, literature
  • lower passing grades of the students at their
    enrolment in the next coming semester
  • not enough engagement of the academic staff in
    the transfer of the knowledges and the control
    of the knowledges

19
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Self-evaluation objectives
  • Self-evaluation as a first step in the evaluation
    process consists of three objectives
  • brief and relevant overview of the teaching
    process, having in consideration the impact of
    the research work on the teaching process
  • analysis of the positive and negative elements of
    the higher education institutions (by means of
    SWOT analysis)
  • provision of basis which will serve as an
    external evaluation tool for the Agency for
    Evaluation of Higher Education in Republic of
    Macedonia.

20
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Quality control Self-evaluation and External
evaluation
Guidelines for evaluation and evaluation
procedure at the level of university/
faculty/high vocational school/scientific
institution
The guidelines foresee the following activities
  • organization of activities of the Commission for
    evaluation at the University/faculty
  • self-evaluation procedure
  • members of the Self-evaluation Commission
  • the rights and obligations of the performers of
    self-evaluation
  • directions for preparations of self-evaluation
    report
  • regulations for approval of self-evaluation
    report
  • issuing of the report.

21
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Self-evaluation objectives
Self-evaluation as a first step in the evaluation
process consists of three objectives
  • brief and relevant overview of the teaching
    process, having in consideration the impact of
    the research work on the teaching process
  • analysis of the positive and negative elements of
    the higher education institutions (by means of
    SWOT analysis)
  • provision of basis which will serve as an
    external evaluation tool for the Agency for
    Evaluation of Higher Education in Republic of
    Macedonia.

22
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Self-evaluation bases
Self-evaluation comprises of four key issues
a. What are the activities of the faculty
accredited for higher education? b. In what way
is the faculty performing its activity? c. How
does the faculty accredited for higher education
keep track of self-evaluation? d. What changes
are undertaken in order for the faculty to
improve?
23
PARTICIPATION OF THE STUDENTS IN EVALUATION OF
EDUCATION PROCESS
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
New in the high educational institutions
evaluation is the involvment of the students as a
partner side in the high education. The
Students opinion is important for the curriculum
and examining quality as well as for the
qualification of the teacher for a high
education process in a given field.
24
CORRECTIONS ( TAKING MEASURES FOR CORRECTION)
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
Quality improvement
Every next circle must be better quality
25
THE MANAGEMENT ROLE FOR QUALITY ASSURANCE
QUALITY ASSURANCE AT A LEVEL OF AN INSTITUTION
  • The obligations of Management in the Quality
    assurance
  • The management is the first and most responsible
    factor in the quality assurance because
  • It defines and projects the quality in all
    segments of working of the institution
  • It provides the conditions for realization of
    the planned quality
  • Undertakes activities for correction of the
    defects and prevention of the defects
  • Introduces mechanisms for continued quality
    control
  • The management on a national level is responsible
    for involvement of the national high education in
    the European space.
  • For that purpose it
  • Follows the changes and the processes in the
    high education in Europe and in the world
  • Provides knowledge transfer from experts through
    organizing seminars and scientific workshops
  • Provides moral, financial conditions and
    logistics for application of their knowledge.

26
QC-CE MODEL IN THE QUALITY MANAGEMENT
THE MANAGEMENT ROLE FOR QUALITY ASSURANCE
27
RECOMENDATIONS FOR QUALITY CULTURE DEVELOPMENT
AND QUALITY ASSURANCE
Pathway of the change of the quality culture
28
RECOMENDATIONS FOR QUALITY CULTURE DEVELOPMENT
AND QUALITY ASSURANCE
Team work and knowledge spreading
Result 36 faculties made self-evaluation
Macedonian Experience
29
SWOT ANALYSIS IN RELATION TO THE QUALITY
ASSURANCE AND TO QUALITY MANAGEMENT
S. Strong sides
  • academic staff, well educated at home and abroad
  • large number of the students are ready for
    university studies
  • the content of the studying programs is globally
    coordinated with the content of the European
    universities
  • readiness for acceptance of the new approaches
  • readiness for advanced training abroad
  • readiness for elaboration of teaching aids

30
SWOT ANALYSIS IN RELATION TO THE QUALITY
ASSURANCE AND TO QUALITY MANAGEMENT
W weak sides
  • not enough elaborated management for quality
    assurance (there were not undertaken strict
    measures for eliminating of the weak professors
    and the weak students)
  • obsolete methods of education according to the
    model ex cathedra
  • insufficient equipment of the faculties for
    theoretical and practical curriculum
  • insufficient foreign literature for learning
  • weak motivation of the teachers, low salaries and
    inadequate conditions for working
  • weak motivation of the students for learning, due
    to the not having a possibility for employment
  • very poor financing
  • weak scientific cooperation of the university and
    the faculties with the European universities

31
SWOT ANALYSIS IN RELATION TO THE QUALITY
ASSURANCE AND TO QUALITY MANAGEMENT
O Oportunities
  • PHARE-TEMPUS program for development of the
    education (1996-2006)
  • UNESCO-CEPES programme for development of
    strategic management, Financial management and
    Quality assurance and development of studying
    programs
  • Projects for introduction of new approaches
    financed by the Ministry of education and
    science, Open Society Institute and other donators

32
SWOT ANALYSIS IN RELATION TO THE QUALITY
ASSURANCE AND TO QUALITY MANAGEMENT
T Threats
  • Low quality culture
  • Material crisis in the country, in the economy
  • Life Insecurity in the country
About PowerShow.com