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Value Stream Management for Lean Healthcare

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Value Stream Management for Lean Healthcare ISE 491 Fall 2009 Process Improvement in Healthcare The Healthcare Crisis Costs 1 US healthcare costs are extremely ... – PowerPoint PPT presentation

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Title: Value Stream Management for Lean Healthcare


1
Value Stream Management for Lean Healthcare
  • ISE 491 Fall 2009
  • Process Improvement in Healthcare

2
The Healthcare Crisis Costs 1
  • US healthcare costs are extremely high
  • Medical tourism is a threat to U.S. system
  • Bone marrow transplant
  • 2.5 million in US
  • 26,000 in India
  • Healthcare costs are increasing at double-digit
    rates each year
  • Healthcare costs are being transferred to the
    consumer (patient)
  • New mothers are sent home within 24 hours of
    giving birth

3
The Healthcare Crisis Costs 2
  • Insurances (Private and Government)
  • Facility overhead
  • Majority of hospitals 20-30 years old
  • Malpractice premiums
  • Competitive healthcare
  • Hospitals compete for staff
  • Hospitals compete for patients
  • Infrastructure changes (supporting information
    required by insurance/government)
  • Decreased funding
  • Rapidly changing technology requirements

4
The Healthcare Crisis Staffing
  • Nurses are responsible for direct patient care
  • Nurses must provide more and more documentation
  • Nurses asked to provide more with less
  • Nurses leaving traditional healthcare for related
    positions (home health, sales, teaching)
  • New qualified nurses must be found

5
The Healthcare Crisis Boomers
  • Baby-boomers will require an increase in services
    throughout the healthcare continuum
  • Benefits per retiree will accelerate more quickly
    than the taxpaying workforce that supports
    retiree benefits
  • Inadequate savings may result in less money for
    healthcare

6
The Healthcare Crisis - Funding
  • Emergency Medical Treatment and Active Labor Act
    (EMTALA)
  • Requires hospitals and ambulances to provide care
    to anyone needing emergency treatment regardless
    of citizenship, legal status, or ability to pay
  • Does not provide for reimbursement
  • Decreasing funding from federal, state, and local
    agencies

7
Response to the Healthcare Crisis
  • The healthcare industry is becoming more
    motivated to
  • Improve patient satisfaction
  • Improve patient care
  • Improve job satisfaction for healthcare workers
  • Reduce costs
  • There is an increasing recognition of the value
    of creating more efficient patient and
    non-patient care processes by reducing waste.
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