Business Intelligence Sales Induction Bootcamp : Sept 2007 Jon Ainsworth Business Development Director EMEA BI - PowerPoint PPT Presentation

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Business Intelligence Sales Induction Bootcamp : Sept 2007 Jon Ainsworth Business Development Director EMEA BI

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Title: Business Intelligence Sales Induction Bootcamp : Sept 2007 Jon Ainsworth Business Development Director EMEA BI


1
(No Transcript)
2
Oracle Business Intelligence Solutions in Public
Sector
  • Akis Papastamoulis
  • Technology Sales Consultant

3
Agenda
ltInsert Picture Heregt
  • About Oracle
  • Key Characteristics of Business Intelligence in
    Public Sector
  • Oracles Business Intelligence Performance
    Management solution
  • Results Achieved by Oracle Customers

4
Oracle Corporation
  • Worlds largest enterprise software vendor
  • 18 billion revenue, FY07
  • 300,000 global customers
  • 37,500 applications customers
  • 53,500 fusion middleware customers
  • 74,000 employees 7,500 support personnel
  • 19,500 partners
  • 9,100 Independent Software Vendors (ISVs)
  • Operating in 145 Countries

5
Leader in Key Markets
  • Enterprise Performance Management
  • Database
  • Database share on Linux
  • Supply Chain Management
  • CRM
  • Retail
  • Communications
  • Human Capital Management
  • Financial services
  • Public sector
  • Professional services

6
Agenda
ltInsert Picture Heregt
  • About Oracle
  • Key Characteristics of Business Intelligence in
    Public Sector
  • Oracles Business Intelligence Performance
    Management solution
  • Results Achieved by Oracle Customers

7
Business Intelligence in Public Sector
  • To measure, manage and report on performance
  • Logistics
  • Policy formulation
  • Planning budgeting
  • Statutory reporting Best Value
  • An aid to joined up government to improve service
  • Public Information
  • Inter-agency liaison (Single view of citizen)
  • To explore hidden relationships in data
  • disease surveillance public health
  • identifying tax fraud and money laundering
  • homeland security
  • crime prevention

8
Performance Measurement
  • Many different government departments contribute
    to the overall service provided to citizens
  • Governments organised and managed by department
    or agency judiciary, law enforcement, social
    services, treasury, transport..
  • But.performance measurement required is focused
    on service provided to citizens

horizontal centred Service provision (environment,
health and safety, integrated transport, fraud
detection)
Vertical centred department structure
process follow structure
Performance measures process
9
Need for performance measurement is everywhere in
public sector
  • Measure levels of service and optimize
  • Predict and prevent capacity bottlenecks
  • Improve processes to service citizens

Improve service to citizens
  • Optimize capacity and resource usage
  • Benchmark service costs quality
  • Assess supplier performance

Decrease costs
  • Complex demand planning
  • Create budgets, and monitor performance
  • Monitor compliance

Optimise processes
  • Assess what factors drive voter satisfaction
  • Monitor voter satisfaction

Increase voter satisfaction
  • Manage risks of impact of policy
  • Assess cause and effect of implementing policy

Risk Management
10
Agenda
ltInsert Picture Heregt
  • About Oracle
  • Key Characteristics of Business Intelligence in
    Public Sector
  • Oracles Business Intelligence Performance
    Management solution
  • Results Achieved by Oracle Customers

11
Oracles EPM System Vision Focus on Today and
Plan for Tomorrow
  • Link strategic goals to operational decisions
  • Integrates all management processes
  • Deliver consistent, reliable insights to drive
    action
  • Lower costs and reduces system complexity
  • Single version of the truth

12
Oracles Enterprise Performance Management System
EPM Workspace
BI Applications
Performance Management Applications
Business Intelligence Foundation
Fusion Middleware
OLAP
Data Warehouse Data Mart
Excel XML
Business Process
OLTP ODS Systems
SAP, Oracle, Siebel, PeopleSoft, Custom
13
Pervasive Information Access Through a Unified
BI Foundation
14
Hot-Pluggable with Existing IT Investments
PORTALS
APPLICATIONS
DESKTOP TOOLS
DATA MINING
Any JSR 168 Portal
Oracle Data Mining, SPSS, SAS
Oracle EBS, Siebel, SAP, PeopleSoft, JD Edwards
Excel, Outlook, Lotus Notes...
Oracle Enterprise Performance Management
System Oracle Business Intelligence Foundation
SECURITY
DATA ACCESS
DATA INTEGRATION
Oracle Kerberos iPlanet MSFT AD Novell Custom
Others...
Oracle RDBMS Oracle OLAP Option Microsoft SQL
Server Microsoft Analysis Services IBM
DB2 Teradata Essbase SAP BW XML, Excel, Text
Oracle Data Integrator (Sunopsis) Oracle
Warehouse Builder Informatica Ascential Others...
15
Leverages Fusion Middleware
EPM Workspace
BI Applications
Performance Management Applications
Business Intelligence Foundation
OLAP
Data Warehouse Data Mart
Business Process
Excel XML
OLTP ODS Systems
SAP, Oracle, Siebel, PeopleSoft, Custom
16
Market Leading Performance Management Applications
PERFORMANCE MANAGEMENT APPLICATIONS
BI Applications
Financial Reporting Compliance
Strategy Management
Business Planning
Profitability Management
OLAP
OLTP ODS Systems
Data Warehouse Data Mart
SAP, Oracle, Siebel, PeopleSoft, Custom
Business Process
Excel XML
17
Oracles Hyperion Financial Management
1
  • FEATURES
  • Simple to Customize
  • Easy to Integrate
  • Financial Data Quality
  • Complete Audit Trails
  • Flexible Workflow
  • Powerful Reporting
  • Finance Owned Operated

Financial Consolidation, Reporting and Analysis
  • BENEFITS
  • Confidence in the Numbers
  • Reduce Cycle Time
  • Automate Collection Validation
  • Lower Cost of Compliance
  • Speed and Agility

FINANCIAL REPORTING, CONSOLIDATION, AND ANALYSIS
SOLUTION FOR GOVERNMENT
18
Oracles Hyperion Planning
  • FEATURES
  • Strategic Planning
  • Modeling Simulation
  • What-if Analysis
  • Excel Integration
  • Enterprise Collaboration
  • Native Reporting Analysis
  • BENEFITS
  • Speed
  • Accuracy
  • Align finance and operations
  • Accountability
  • Visibility to past, current and future business
    performance

PERFORMANCE-BASED BUDGETING SOLUTION FOR
GOVERNMENT
19
Comprehensive BI Applications
BI APPLICATIONS
Order Mgmt.
Supply Chain
Contact Center
Sales
Svcs.
Mktg.
HR
Finance
OLAP
OLTP ODS Systems
Data Warehouse Data Mart
SAP, Oracle, Siebel, PeopleSoft, Custom
Business Process
Excel XML
20
Focus Business Intelligence Applications Make
Better Operational Decisions with Improved
Visibility
  • Hundreds of pre-built operational dashboards,
    reports and alerts
  • Embedded best practice calculations key
    performance indicators by role
  • Analytic workflows to drive best actions
  • Business domains

Citizens Service HCM Finance
Supply Chain Order Mgmt Contact Center Marketing
21
Example Oracle Public Sector Case Analytics
22
Highly Scalable BI Foundation
EPM Workspace
EPM Workspace
BI Applications
Performance Management Applications
BUSINESS INTELLIGENCE FOUNDATION
Common Enterprise Information Model

Essbase
BI Server
Fusion Middleware
OLAP
Data Warehouse Data Mart
Business Process
Excel XML
OLTP ODS Systems
SAP, Oracle, Siebel, PeopleSoft, Custom
23
Common Enterprise Information Model Enables
Consistency, Security, Reuse, Flexibility
Role-Based Views of the Information Relevant to
the User
Consistent Definition of Business Measures,
Metrics, Calculations
Model Once, Deploy Everywhere
Across Any Data Sources
24
Oracle BI Server Simplified, Powerful,
Intelligence Across Sources
  • Simplified Business Model View
  • Advanced Calculation and Integration Engine
  • Intelligent Request Generation and Optimized,
    Distributed Data Access
  • Mission Critical Scalability and Performance
  • Foundation for all OBIEE Presentation Services

ORACLE BI EE PRESENTATION SERVICES
OTHER THIRD PARTY TOOLS
OPEN SQL INTERFACE
  • Simplified Business View
  • Unified Metadata
  • Intelligent Caching
  • Advanced Calculations
  • Aggregate Navigation Creation
  • Federated Query and Integration
  • Optimized SQL / Function Shipping

ORACLE BI SERVER
  • Native RDBMS
  • Oracle
  • SQL Server
  • DB2
  • Teradata
  • ODBC
  • Multi-dimensional
  • XMLA
  • Oracle OLAP Option
  • MS Analysis Services
  • SAP BW
  • Other
  • XML,
  • Excel
  • Text

25
Oracles Hyperion Essbase Speed of Thought
Analytics
Richest Business User Experience
  • Superior Tools for the Business User
  • Broadest Analytic Functionality
  • Speed of Thought Response

Most Highly Advanced Calculation Engine
  • Superior Calculation Power
  • Comprehensive Library of Functions
  • Extensive Financial and Time Intelligence

Best Custom Analytic Environment
  • Optimized Storage
  • Enterprise scale Forward Looking Applications
  • Premium Performance

26
Oracle BI Enterprise Edition Plus Best in Class,
Business User Tools
EPM WORKSPACE
MS Office Outlook Integration
Desktop Gadgets
Ad-hoc Analysis
Interactive Dashboards
Proactive Detection Alerts
Reporting Publishing
Disconnect Mobile Analytics
Search
COMMON ENTERPRISE INFORMATION MODEL
  • Integrated Security, User Management,
    Personalization
  • Multidimensional Calculation and Integration
    Engine
  • Intelligent Request Generation and Optimized Data
    Access Services

27
EPM BI Customers Public Sector
Public Services
Welfare
Defense
Security
Local Government
Healthcare
Services for the taxes
Communication
28
Agenda
ltInsert Picture Heregt
  • About Oracle
  • Key Characteristics of Business Intelligence in
    Public Sector
  • Oracles Business Intelligence Performance
    Management solution
  • Results Achieved by Oracle Customers

29
The Department of Health of the State of Veracruz
Unifies Information in a Robust Flexible Platform
  • COMPANY OVERVIEW
  • Includes 52 hospitals and 743 external healthcare
    units, designed to promote protection of the
    health of the states four million citizens
  • Industry Healthcare
  • Employees 21400
  • Revenue US 350 million
  • CHALLENGES/OPPORTUNITIES
  • Unify information systems in a robust, high
    availability platform that helps improve health
    services
  • Establish an easily accessed, standardized, and
    homogeneous database to process large volumes of
    information
  • Centralize information to distribute it quickly
    and efficiently to various areas of planning and
    medical care
  • Provide performance indicators for hospital care,
    to improve decision making by management
  • Generate statistical reports of up-to-date
    information, online and in real time, to develop
    public health policies
  • Optimize the hospitals operating efficiency to
    improve care
  • SOLUTIONS
  • Oracle Database Enterprise Edition
  • Oracle Warehouse Builder
  • Oracle Fusion Middleware
  • Oracle Business Intelligence

CUSTOMER PERSPECTIVE The flexibility that Oracle
Business Intelligence provides is unique,
allowing us to align ourselves in a strategic way
to our institutions goals. It also provides
greater advantages because of its cost benefits.
Jaime Flores Peña, Deputy Director of Health
Innovation and Information, The Department of
Health of the State of Veracruz
  • RESULTS
  • Integrated 10 information systems in a robust,
    high-availability, rapid-access platform with
    Oracle Database
  • Centralized information in a robust and
    homogeneous database with the help of Oracle
    Warehouse Builder
  • Used Oracle Business Intelligence to generate
    personalized reports, facilitating analysis of
    public health policies
  • Reduced time needed for the monthly evaluation of
    hospital care performance from one month to one
    day
  • Reduced time needed to update 224 files of basic
    information from municipalities, jurisdictions,
    and the state from six months to a monthly online
    process
  • Reduced response time providing critical
    information to the areas of planning and medical
    care from three days to two hours, improving
    operating efficiency
  • Guaranteed real-time visibility of the exact
    figures for daily hospital occupancy, improving
    medical services
  • Developed 106 variables and 94 diagnostic
    indicators of health in the state, supporting
    decision making related to new public health
    programs

30
Norwegian Directorate of Taxes Improves
Efficiency Collecting Taxes and Duties
CUSTOMER PERSPECTIVE We are surrounded by a sea
of data. But it is only when we use tools that
put this data in contextwhich Oracle technology
enables us to dothat it is of value to us and
allows us to work more efficiently. Solveig
Dalene, Project Manager, Norwegian Directorate of
Taxes
  • COMPANY OVERVIEW
  • The Norwegian Directorate of Taxes ensures that
    the nations taxes are collected and designated
    correctly and maintains an accurate, up-to-date
    national population registry
  • Industry Public Sector
  • Employees 5000 to 10000
  • Revenue US 31,4 million
  • CHALLENGES/OPPORTUNITIES
  • Eradicate lack of integration between different
    source systems
  • Protect sensitive data and personal details in
    accordance with strict government requirements
    regarding security and personal protection
  • Acquire a more powerful data warehouse to manage
    and accommodate massive volumes of data
  • SOLUTIONS
  • Oracle Database
  • Oracle Application Server
  • Oracle Warehouse Builder
  • Oracle Workflow
  • Oracle Business Intelligence
  • RESULTS
  • Established a new data warehouse based on Oracle
    Database 10g, Oracle Application Server, and
    Oracle Warehouse Builder, creating a basic
    infrastructure capable accommodating future
    growth and needs
  • Provide auditors and collectors with a better,
    more integrated foundation for making decisions
    about taxes owed
  • Used the development tools in Oracle Warehouse
    Builder, Oracle Designer, and Oracle Workflow to
    ease future upgrades, enhance stability, and
    maximize functionality
  • Simplified reporting with Oracle Business
    Intelligence
  • Eased the tax designation and collection work of
    more than 100 users
  • Created a system capable of managing 4 terabytes
    of data while simultaneously ensuring the
    security and privacy of the information

31
The Oracle Difference
Only Oracle
  • Provides all key components database,
    middleware, and applications, all based on open
    standards to transform your organization
  • Offers a completely open and standard-based
    business intelligence solution covering support
    processes as well as core public action processes
  • Is the market leader in the Public Sector, and
    Public Sector is Oracles largest customer base

32
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33
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