Building A Safe Workplace: Preventing Workplace Violence - PowerPoint PPT Presentation

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Building A Safe Workplace: Preventing Workplace Violence

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Building A Safe Workplace: Preventing Workplace Violence Employee Responsibility All employees are responsible for making and reporting observations and taking ... – PowerPoint PPT presentation

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Title: Building A Safe Workplace: Preventing Workplace Violence


1
Building A Safe WorkplacePreventing Workplace
Violence
2
Employee Responsibility
  • All employees are responsible for making and
    reporting observations and taking measures which
    help to facilitate and ensure a secure workplace
    which is free from threats of violence.

3
Definitions
  • Workplace Violence
  • Assault
  • Domestic
  • Violence
  • Intimidating or
  • Harassing behavior
  • Psychological
  • Intimidation
  • Harassment
  • Physical intimidation
  • Harassment
  • Threat

4
Types of Violent Episodes
  • ? Stranger Violence
  • ? Client Violence
  • ? Employee Violence
  • ? Domestic Violence

5
Domestic Violence
  • Domestic violence accounts for 27
  • of all workplace violence
  • Early warning signs include
  • increased fear
  • emotional episodes
  • physical injury
  • phone calls
  • performance decline

6
If You Know a Victim ofDomestic Violence...
  • Ask
  • Express concern
  • Listen
  • Offer help
  • Support

7
Continuum of Violence
  • Early on in the process there may be
  • Refusal to cooperate
  • Rumors and gossip
  • Arguing
  • Belligerence
  • Swearing
  • Sexual comments

8
Continuum of Violence (2)
  • As feelings grow there may be
  • Increasing arguments
  • Refusal
  • Sabotaging
  • Threats to self/ others
  • Sending sexual, violent,
    or inappropriate notes
  • Stalking

9
Continuum of Violence (3)
  • As behavior escalates there may be
  • Threatening/attempting/ committing suicide
  • Physical fights
  • Destruction of property
  • Criminal activity
  • Threatens to use/ uses weapons to harm others.

10
What to Watch For
  • Everyone has his or her own normal behavior.
  • Be a good observer of unusual behavior, routine,
    and changes from the usual.

11
Warning Signs
  • History of violence
  • Mental illness
  • A romantic obsession
  • Chemical dependency
  • Chronic blaming
  • Impaired neurological functioning
  • Increased frustration with ones circumstances
  • Fascination with weapons
  • Threats of revenge
  • Absence of emotional control

12
Triggers of Workplace Violence
  • Domestic disputes
  • Job performance counseling or disciplinary action
  • Job stress
  • Harassment
  • Racial, ethnic, cultural, gender or lifestyle
    conflicts
  • Furloughs
  • Terminations

13
Possible Motivations
  • Individuals exhibiting violent behavior may have
    the following motivations
  • Face-saving
  • Attention-seeking
  • Manipulating
  • Retaliating

14
Assault Cycle
  • First
  • A traumatic experience
  • Second
  • Projection of responsibility externalization of
    blame
  • Third
  • Self-protection and self-preservation
  • Fourth
  • Internal conflict followed by committing or
    attempting to commit violence

15
Avoiding Victimization
  • Be alert.
  • Avoid unnecessary risks.
  • Always have a plan.
  • Let someone know where you are.
  • Report any potential or actual incidents to your
    supervisor.

16
Addressing Potential Violence
  • Employees have a responsibility to maintain a
    safe workplace. We recommend the following
    process to assist employees in addressing
    uncomfortable situations
  • -Think before you act.
  • -Assess your feelings.
  • -Describe behavior observed.
  • -Assess behavior.
  • -Determine whether you need assistance.
  • -Report the threat/behavior to your supervisor.

17
Responding to a ThreatDuring a Confrontation
  • When in physical jeopardy, seek safety and call
    law enforcement as soon as possible.
  • Remain calm.
  • Try not to escalate the situation.
  • Establish an escape route.
  • Involve witnesses.
  • Activate response plan.
  • Give your full attention.
  • Restate/validate their concerns.
  • Ask for their suggestions.
  • Let them know what you can do.
  • Follow through.

18
Preparing to Deal With Violence
  • Aggressive Behavior
  • Bomb Threats
  • Telephone Threats
  • Mail Packages

19
The Obligation to Report Incidents
  • Employees are to report any workplace situation
    which may contribute to the occurrence of
    violence to their supervisor in accordance with
    agency policy.
  • Supervisors are to take appropriate action and
    report back to the employee in a timely manner.

20
  • The End
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