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Value of Career Education Return on Investment

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Value of Career Education Return on Investment Summer Admissions Rep Meeting, Providence July, 2009 Career Education Outcome Prepare students to develop and apply ... – PowerPoint PPT presentation

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Title: Value of Career Education Return on Investment


1
Value of Career EducationReturn on Investment
  • Summer Admissions Rep Meeting, Providence

July, 2009
2
Transformation..
  • From Career Development Office to.
  • Experiential Education Career Services (EECS)
  • Johnson Wales University Core Values
  • Student-Centered
  • Industry Relevant
  • Employment Focused
  • Globally Oriented
  • Experientially-Based

3
Career Education Outcome
  • Prepare students to develop and apply career
    knowledge, skills and attitudes to successfully
    navigate their lifelong career direction

4
Culture Value of Career Education
Our Majors Industry Speakers Connectivity to Employers Study Abroad Community Service Professional Clubs Organizations Experiential Education Alumni Success
5
Culture Value of Career Education
  • EECS
  • Team of Career Professionals
  • Career Advising
  • Workshops
  • Career Capstone
  • Internships
  • Career Fairs
  • Connections to Employers

6
Professional Clubs Organizations
BUSINESS Accounting Association Ad Club American Marketing Association International Assoc. of Assembly Managers Assoc. for Operations Management Business Professionals of America Collegiate Entrepreneurship Organization Criminal Justice Association Elite Fashion Association Financial Management Assoc. Junior Achievement JWU Voice of Leadership Society for the Advancement of Management Society of Human Resource Management Toastmasters Club HOSPITALITY Club Managers Association of America National Society of Minorities in Hospitality Professional Convention Management Association Travel and Tourism Club TECHNOLOGY National Society of Black Engineers Technology Students Association School of Technology Industry- Career Explorers CULINARY ARTS American Culinary Federation Chippers Club Club of Culinary Excellence Food Science Club J-brew Nutrition Society Pastry Arts Club Special Functions Club Bread Club Bacchus Club Pastry Arts Club

7
Career Advising
  • One-on-one
  • By college/major
  • Mock Interviews
  • Resume Critiques
  • Ability to customize approach by student skill,
    experience and major

8
Workshops
  • Resumes That Work (basic)
  • Target Your Resume (advanced)
  • Interviewing Skills
  • Networking 101
  • Got Work? (job search)
  • Backpack 2 Briefcase (business etiquette)
  • Ex Ed 101
  • AIMS meeting approach
  • Affinity groups (e.g. athletics, NSMH, greek
    life)

9
Job Search Tools Skills
  • Assistance with Resumes
  • Build Your Resume tool
  • Skill Matrix
  • Resume samples by college/major
  • Other business documents (e.g. cover letter,
    references, use of email)

10
Job Search Tools Skills
  • Capstone Course (one required course)
  • 10 hours focused on
  • Targeted Resumes
  • Online Job Search
  • Networking
  • Interviewing
  • Negotiating Job Offers
  • Currently for SENIORS, but opening up for JUNIORS
    in 09/10

11
Job Search Tools Skills
  • Enhancing Career Services
  • Luminis Portal
  • Career Management Website
  • eRecruiting
  • 2750 job postings annually
  • Company and Industry Websites (JWU LIBGuide)
  • Virtual Career Fairs

12
Connectivity with Employers
  • Career fairs
  • On-campus
  • Focused by college/major
  • Career Expo for all students (PVD and MIA)
  • External job fairs (examples from PVD and CLT)
  • Career Builders Fair
  • Women for Hire
  • Gillette Stadium Job Fair
  • Monster Job Fairs
  • Government Job Fair, Bryant University
  • URI Accounting Job Fair
  • Student Bus Trips to Employer Sites

13
Experiential Education (Ex Ed)
  • New Terminology
  • Beginning in fall 2010, co-op, externship,
    internship, practicum will simply be called
    internship

14
Internships High Profile Partners
Providence Campus Citizens Bank Cox Communications Gillette Stadium Gtech Corporation Hasbro Hill, Holliday Madison Square Garden The Ritz Carlton Hotels Todd Englishs Olives Walt Disney World Charlotte Campus Biltmore Estate Charlotte Checkers Hockey Compass Group Hilton Hotels Corporation Marriott Hotels Nordstrom Northwestern Mutual Financial Network Westin Hotels N. Miami Campus Broward Sheriffs Office Carnival Cruise Lines Chanel - Bal Harbor Shops Disney World Food Network Mandarin Oriental The Hilton Ft. Lauderdale Beach Resort Westin Diplomat Resort Spa Denver Campus Childrens Hospital Denver Colorado Rapids Soccer Club Grand Hyatt Hotel Denver Invesco Field at Mile High Sage Hospitality Resources Westin Tabor Center Hotel
15
Internships Where Students Go
Rhode Island 854 N. Carolina - 626 Florida - 575 Colorado - 355 Massachusetts - 320 New York -137 Connecticut - 61 Maryland - 60 California - 58 New Jersey - 55 Pennsylvania - 51 Virginia - 41 South Carolina - 35 Illinois - 28 Georgia - 25 Ohio - 19 Tennessee - 19 Distr. of Columbia - 15 Texas - 14 Washington - 12 Idaho - 11 New Hampshire - 11 Arizona - 10 INTERNATIONAL - 9 Louisiana - 8 Missouri - 8 Maine - 7 Nevada - 7 Indiana - 6 Michigan - 6 Oregon - 6 Kentucky - 5 Minnesota - 5 Vermont - 5 Hawaii - 4 Utah - 4 Alaska - 3 Montana - 3 New Mexico - 3 U.S. Virgin Islands - 3 Alabama - 2 Delaware - 2 Oklahoma - 2 West Virginia - 2 Wyoming - 2 American Samoa - 1 Arkansas - 1 Nebraska - 1 Puerto Rico - 1 Wisconsin - 1
16
College of Business - Recent Graduates
Position/Employer Sampling
  • Business Analyst Raytheon
  • Account Executive Maxim Communications
  • Credit Analyst Bank of America
  • Internal Auditor Trump Resort
  • Accountant FM Global
  • Financial Service Rep Fidelity
  • Intl Client Services Henkel Corporation
  • Customer Service Agent Jetblue Airways
  • Staff Accountant CVS Pharmacy
  • Communications Coordinator Boston Convention
    Visitors Bureau

17
College of Business - Alumni SuccessEmployer
Sampling
AAA Insurance Agency Adventist Rehab Hospital of Maryland Adventures in Advertising Corporation AIG American International Group American Cancer Society Ameriprise Financial AMS - American Management Systems Amtrol, Inc. Baltimore City Public School Bank of America Boston Police Bristol-Myers Squibb Company Brown University Calvin Klein Performance CIGNA Health Insurance Citizens Financial Group Comcast Deloitte Consulting Enterprise Rent-A-Car Ernst Young LLP Fidelity General Electric-Corporate Financial Services General Mills Hasbro Jetblue Airways Marriott International MetLife New York State Office of the State Comptroller NYC Department of Corrections Snelling Staffing Services Social Security Administration Sodexho SonyBMG Music Entertainment Textron The Department of Homeland Security U.S. Post Office UBS Financial Services UBS Investment Bank United Natural Foods Walt Disney World Company Western Union LLC
18
College of Business - Alumni SuccessPosition
Sampling
Accountant Advertising Specialist Banker Bond Analyst Branch Banking Manager, Vice President Branch Manager Brand Activation Manager Broker Budget Director Business Analyst Business Owner CEO Chief, Division of Parks and Recreation Circulation Manager Client Manager Communications Coordinator Community Executive, Development Compliance Associate Construction Coordinator / Business Consultant Consultant Correctional Officer Court Reporter Crime Analyst Customer Service Representative Director of Internal Audit/CAE Director of Sales Director, Marketing Research Event Planner Financial Advisor Global Account Manager Horse Farm Manager/Asst. Trainer HR Director Insurance Agent Investigative Specialist Legal Secretary Loan Officer/Broker Manager of Enrollment Management and Marketing Operations Mortgage Banker Paralegal Police Officer Portfolio Analyst President Project Engineer Quality Assurance Data Analyst Real Estate Broker Research Analyst Restaurant Manager Sales Manager Social Welfare Examiner Substance Abuse Counselor Travel Consultant
19
College of Culinary Arts - Recent Graduates
Position/Employer Sampling
  • Pastry Cook 2 Ritz-Carlton Hotel
  • Bakery Team Leader Whole Foods
  • Sr. Research Assistant Campbell's Soup Company
  • Food Service Manager Compass Group, Morrison
  • Chef Manager Corporate Chefs, Inc.
  • Chef PGA Tour
  • Dietary Technician Life Span
  • Research Assistant Heinz
  • Food Production Manager Sodexo
  • Educator UMass Nutrition Program

20
College of Culinary Arts - Alumni
SuccessEmployer Sampling
Abita Brewing Co America's Test Kitchen American Pride Seafoods ARAMARK Corporation Aspen Restaurant Balzanos Italian Restaurant Bambara Restaurant Bank of America Barber Foods Biltmore Estate Bon Appetit Management Company/Compass Group Bonefish Grill Borgata Campbell's Soup Company Certified Angus Beef, LLC Compass Group Correctional Food Services Crowne Plaza Hotels and Resorts Department of Corrections, New York State Doubletree Hotel Dunkin Brands, Inc Federal Government Florida International University Four Seasons Green Bay Country Club Hyatt Hotels Kroger-Mid Atlantic L'Ecole Culinaire Le Cordon Bleu Luxor Hotel and Casino Marriott International Mohegan Sun New York Wine Culinary Center Republic National Distributing Co. Ritz Carlton Sodexho Southwest Airlines Sysco Food Services U.S. Food Service Walt Disney World Resort
21
College of Culinary Arts - Alumni
SuccessPosition Sampling
Account Manager Assistant Director Food Nutrition Assistant Director of Dining Services Assistant Director of Human Resources Assistant Director/Chef Assistant Pastry Chef/Cake Decorator Bakery Market Manager Banquet Sous Chef Brewer Cake Decorator Catering Chef Catering Manager Chef and Co-owner Chef Assistant Chef Instructor Chef Manager Chef Professor Chef/Food and Events Manager Chef/Kitchen Manager Chef/Owner Chef/Production Manager Clinical Dietitian Coordinator of Baking and Pastry Arts Corporate Culinary Manager Corporate Executive Chef Culinary Arts Instructor Culinary Food Scientist Culinary Instructor Culinary Nutritionist Culinary RD Manager Demonstration Chef Designer Dietary Specialist Dietitian/Nutrition Director of Catering Sales Director of Food and Beverage Executive Chef Executive Chef/ Owner Food Quality Manager Food Service Director Nutrition Consultant Pastry Chef Product Development Technologist RD Senior Food Scientist RD Technician Research Bionutritionist Research Chef Research Chef/Culinary Nutritionist Restaurant Owner Special Events and Wedding Coordinator Wine Buyer Wine Importer/Distributor Wine Manager
22
Hospitality College - Recent Graduates
Position/Employer Sampling
  • Restaurant Manager J. Alexanders
  • Hospitality Specialist Grand Hyatt
  • Manager Red Lobster
  • Front Office Supervisor Langham Hotel
  • Sales Coordinator Marriott International
  • Front Desk Agent Mohegan Sun
  • Asst. Guest Services Manager Crowne Plaza
  • Asst Director of Food Service Compass Group, FLIK
    Intl.
  • Asst Food Beverage Manager Hyatt Hotels
    Resorts
  • Assistant Manager Dunkin' Donuts Center

23
Hospitality College - Alumni SuccessEmployer
Sampling
Auberge du Soleil Air National Guard American Express Travel American Food Systems American Golf Corporation ARAMARK Corporation Back Bay Restaurant Group Boston Bruins Brotherhood, America's Oldest Winery Campbell's Foodservice Certified Vacations Childrens Hospital Boston Cirrus Pharmaceuticals, Inc Compass Group Continental Airlines Courtyard by Marriott Culinary Institute of America Department of Homeland Security Doubletree Hotel Embassy Suites Hotel Fine Catering Foxwoods Resort and Casino Greater Portland Convention and Visitors Bureau Heineken USA HVS Global Hospitality Services Hyatt Hotels Resorts Intercontinental Hotels Group Legal Sea Foods, Inc. Mandarin Oriental Marriott International MGM Grand National Restaurant Association Solutions LLC Norwegian Cruise Lines America Phoenix International, LLC Raytheon Renaissance Harborplace Hotel Sheraton Hotels Resorts Showboat Casino Hotel Sodexho Starbucks Coffee Company Starwood Hotels Resorts The Breakers Travel Planner Inc. Trump International Golf Club Turning Stone Resort Casino U.S. Department of Agriculture, Food and Nutrition Service United Health Group US Airways US Foodservice Verizon Business World Travel Service, Inc.
24
Hospitality College - Alumni SuccessPosition
Sampling
Account Manager Assistant Banquet Manager Assistant Food Beverage Manager Assistant Guest Services Manager Associate Professor-Hotel Restaurant Management Asst Director - The Rink at Rockefeller Center Capital Project Financial Analyst Case Manager Specialist Casino Dealer Casino Host Catering Director Certified Vacation Planning Service Specialist Clubhouse Manager Clubhouse Manager Food Beverage Services Conference Planning Manager Corporate Event Planner Corporate Travel Planner Director of Box Office Operations Director of Catering Director of Food and Beverage Services Director of International Relations Director of Marketing Director of Merchant Relations Director of Restaurant Operations Director of Tourism Marketing Director ServSafe Alcohol Director, Event Technology Director, Special Events Disney Planning Center Coordinator Executive Meeting Manager Flight Operations Manager Front Desk Manager Guest Service Agent Hotel Manager Housekeeping Manager Licensed Nursing Home Administrator Licensed Real Estate Associate Broker Manager of Conference Services Manager of Front Office Services Manager of Housekeeping Manager of Reservations Automation Manager of Ticket Operations Manager, Port Operations Marketing Casino Host Northeast Regional Chef Program Director Professor Hotel Tourism Management Regional Brand Manager Regional Chef Regional Prepared Foods Coordinator Regional Revenue Manager Reservations/Guest Services Manager Sales Catering Manager Senior Franchise Auditor Senior Front of the House Operations Director Senior Travel Agent Service Coach Supervisor Airport Services/Field Services University Events Manager Wedding Coordinator
25
School of Technology Recent Graduates
Position/Employer Sampling
  • Production Assistant Hasbro
  • E-Commerce Assistant Claflin Medical Equipment
  • Network Engineer CIA
  • Electronics Engineer Dept. of Energy
  • Graphic Designer Amwins Group Benefits
  • Tech Consultant Insight Global
  • Network Administrator Charles River Associates
  • Business Systems Manager CVS Caremark
  • Network Security Engineer Verisign
  • Field Services Technician Cox Communications

26
School of Technology - Alumni SuccessEmployer
Sampling
Aberdeen Group Advanced Solutions For Tomorrow American Audio Visual Center ATT Bank of America Barker Steel LLC Becton Dickinson Bose Corporation Botswana Housing Corporation Cobham Defense Electronic System Comcast Duracell ETRADE Financial Electric Boat GTECH Corporation National Grid Rhode Island Network for Educational Technology (RINET) SPX Precision Components Synet Inc. Turner Broadcasting Systems Tyco electronics UTC/Pratt Whitney
27
School of Technology - Alumni SuccessPosition
Sampling
A Certified Field Service Technician Application Specialist Assistant Showroom Manager/Leads Coordinator Associate Engineer Business System Manager CAD/Computer/Network Administrator Chemical Engineer Chief Systems Architect Client Solutions Coordinator Composition Artist Computer Network Engineer Desktop Engineer Director of Software Development Electronics Design Engineer Graphic Designer Information Security Analyst IT Manager IT Specialist IT Supervisor Manufacturing Engineer Network Administrator Product Engineer Quality Engineer Senior Graphic Designer Senior Manufacturing Engineer Telecommunications Support Analyst
28
Alumni Success Stories
  • By College and Major Career Profiles
  • Good representation of Class Years
  • Maintained by each Campus

29
Not just talking points here are the facts
  • University-wide..
  • 600 employers at career events
  • 2,000 interviews on-campus
  • 3,421 students participated in work experiences
  • 2,750 job postings annually

30
Conclusion its just the beginning..
  • Value of Career Education
  • Return on Investment
  • Enhancing student and employer services
  • Simple
  • Transparent
  • Enhanced
  • One-Stop Shop
  • 24/7/365 Access
  • Building employer demand for every major
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