Performance Appraisal - PowerPoint PPT Presentation

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Performance Appraisal

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Performance Appraisal Effective PA Interview 1. Participation leads to satisfaction and acceptance of supervisor feedback. Effective PA Interview 4. – PowerPoint PPT presentation

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Title: Performance Appraisal


1
Performance Appraisal
2
Effective PA Interview
  • 1. Participation leads to satisfaction and
    acceptance of supervisor feedback.

2. Sensitivity on part of rater leads to fairness
perceptions.
3. Specific goals results in 2X productivity
change as general goals.
3
Effective PA Interview
  • 4. Discussing problems and working toward
    solution has an effect on productivity.

5. Criticism is correlated with defensive
reaction.
6. Employee input before, during, and after
influences satisfaction and perceptions of equity.
4
Approaches to Conducting Appraisals
  • 1. Tell and Sell

2. Tell and Listen
3. Problem Solving - maximizes employee
participation, solving problems, and setting
goals.
5
Effective Problem Solving
  • 1. Explain that purpose is to provide recognition
    and discuss problems.

2. Ask employee at beginning what deserves
recognition.
3. Ask employee what they should start doing
emphasizing future not past.
6
Effective Problem Solving
  • 4. Ask if you can provide assistance.

5. After you probe for further information, you
give input to steps 2-4. If they failed to
mention important stuff, discuss no more than 2-4
areas for improvement.
6. Focus on what you want to see occur not
otherwise
7
Effective Problem Solving
  • 7. Ask for and listen to employee's concerns
    about your observations.

8. Come to agreement on steps to be taken by each
of you.
9. Agree on follow up date.
8
Informal Day to Day Coaching
  • Outcome expectancy
  • Relationship between behavior consequences
  • E.g. acquisition of a new skill, an increase in
    social status, or a transfer to an exciting job
  • Self-efficacy
  • Self-efficacy v. self esteem
  • Produces confidence and commitment

9
Enhancing Self-Efficacy
A. Persuasion
  • 1. Specific praise

2. Expression of appreciation following outcome.
3. Ask if you can do anything regarding problems.
4. Plan a follow up meeting, leave criticism out.
10
Enhancing Self-Efficacy
B. Enactive Mastery
  • Create an environment to experience success
  • Mistakes are learning tools

C. Modeling
  • Similar, detailed, coping type
  • Practice and experience success
  • Behavioral and cognitive modeling

11
Enhancing Self-Efficacy
D. Psychological
  • Its ok to be nervous
  • Dont feel incapable
  • Initial feelings of tension do not signal
    incompetence
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