E2E Passport Control Event

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E2E Passport Control Event

• Facilitators
• Lynne Clough,
• Richard Sharples

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Aims

• To improve use of the E2E Passport
• To improve the planning learning using the E2E
  Passport
• To support staff in the quality improvement of
  learners E2E Passports
• To use the E2E Passport Toolkit for quality
  improvement

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Quality Improvement in E2E
Feedback from learners, staff and others
Observation of teaching and learning
Management information and data
Auditing documents used to plan learning
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What the Chief inspector said

• Providers need to be aware of Passports which
  are only produced in response to contractual
  requirements, where in such cases, it is rarely
  understood by the learner and often used
  ineffectively to record progress and guide
  learning.
• Improving the recording of the learners journey
  through E2E is likely to have a significant
  impact for learners and support increases in
  progression rates.
• Source ALI Thematic Review, 2006

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Why do we need to audit the E2E Passport?

• Staff who know how to improve the quality of the
  E2E Passport generally offer better training
•  
• To reduce dependency on other people telling you
  what you need to do to improve 
• Quality is more likely to improve over time
• Problems can be sorted out quickly reducing the
  impact on learners 
• More consistent quality across centres

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What is auditing?
Check the outcomes of your key learning processes

• Check
• Concentrate
• Identify

Concentrate on areas that make a difference to
the learners experience avoid the trivial
Identify deficiencies that will affect learners
training and problems that need following up
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Auditing
Auditors
Following audit
Approaching auditing
1
2
3

• Defining process
• Timetabling
• Sampling staff
• Sampling learners

• Qualities of auditors
• Training for auditors

• Giving feedback
• Following up
• Checking again

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Activity

• Working in groups, identify
• The arrangements that are currently in place for
  auditing the E2E Passport?
• The strengths and weaknesses of these
  arrangements?

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Opening the box

• Tool 1 Initial Assessment Summary template
• Tool 2 E2E Programme Agreement template
• Tool 3 E2E Review template
• Tool 4 Activity Plan template
• Tool 5 Moving On Plan
• Tool 6 E2E Passport audit record
• Tool 7 Training Session Plan
• Tool 8 LSC Exemplar Passport
• Tool 9 Applying RARPA to E2E

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Activity

• Working in groups, using the cards provided
• Layout the RARPA cards in a line
• Organise the E2E Passport cards to highlight how
  documents in the passport might evidence the
  RARPA stages (you may not need all the cards)
• Prepare to share your thoughts with the group

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Using the tools
Record
Use
Feedback
Think about the stages in using each tool
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Task

• Working with a partner. Put yourself in the
  position of having done an audit and you are
  about to feedback to a colleague.
• Look at their Initial Assessment Summary and E2E
  Programme (3 mins)
• Look at the notes they made when they audited the
  E2E Programme and review (4 mins)
• Provide feedback to your partner on the audit (3
  mins)

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Extension of Task

• What are the dos and donts in giving feedback
  to a colleague?

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What should I do now?

• You should  
• - Train colleagues in using the Passport toolkit
• Get colleagues to audit some passports
• Put a process in place for auditing sampling,
  auditor training, frequency, recording outcomes
• You could
• Produce an your own exemplar
• Include passport toolkit training in new staff
  induction
•  
• You might
• - Ensure sub-contractors understand the E2E
  Toolkit

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Giving Feedback

• Do
• Plan your feedback
• Be honest
• Give it quickly
• Stick to the evidence
• Structure/breakdown the feedback
• Be constructive
• Be positive
• Give feedback to the appropriate person
• Identify a time period to make changes/develop
• Praise
• Ask for their views/thoughts
• Check their understanding of the feedback youve
  given
• Record feedback

• Dont
• Criticise
• Be negative
• Dont blame
• Rush
• Leave them without help
• Be condescending
• Be judgemental

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Evaluation and close