THIRTEENTH ANNUAL CIS AND EASTERN EUROPE BUSINESS FORUM

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THIRTEENTH ANNUAL CIS AND EASTERN EUROPE
BUSINESS FORUM
Quality as a Marketing Manufacturing
Tool Presented by David L. Shorey Vice
President Quality Control and Marketing Arizona
Capacitors, LLC Tucson, Arizona 85706 November 4,
2006
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ARIZONA CAPACITORS, LLC

• ISO 90012000 REGISTERED
• MIL-STD-790 QPL MILITARY APPROVED
• ROHS COMPLIANT
• CAPACITOR ELECTRONIC FILTER MANUFACTURING
• TUCSON, ARIZONA

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WHAT ARE CAPACITORS

• Capacitors are used in electronic circuits for
  the purpose of storing energy for varying periods
  of time. They control the release of energy that
  is adjusted to the use of power as needed to
  increase or decrease the electricity supply.
• They start all your motors, your car, your radio,
  your TV, your cellphone and your refrigerator.

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QUALITY EFFECTS YOUR LIFE

• It effects your business.
• It effects the businesses you buy from because it
  improves the products those businesses sell you.
• This Christmas, quality will be very important
  when some assembly is required. If it doesnt
  fit do not let your children hear you discuss
  quality.

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QUALITY IMPROVES YOUR LIFE

• Your Business operates better as quality improves
• Management gets easier when the quality of
  products improve
• Your Customers will buy more for higher prices
  with quality products
• Profits are better with quality products
• Your Wife will like you better when your quality
  improves

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THE TOP REASONS TO START A REGISTERED QUALITY
PROGRAM NOW!

• Corporations with ISO Registration have reported
• 72 winning more business
• 33 improved customer demand resulting in more
  business
• 35 of your competitors are ISO Registered and
  taking your business
• 69 of companies without ISO say they lost
  customers to ISO Registered companies
• ISO Registered companies are given purchasing
  priority for raw material supply
• Many companies will only deal with ISO Registered
  companies
• DOD, FDA, NASA, DOE and GSA all favor ISO
  Registration
• ISO opens many doors of opportunity
• ISO puts you ahead of your competition

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THE ROAD TO QUALITY

• There are many programs that help
• International Organization for
• Standardization - ISO
• Aerospace Standards AS 9100
• Six Sigma Manufacturing Processes
• Under Writers Laboratory - UL
• Canadian Accreditation Standards,
• The only true path is management commitment

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QUALITY PROGRAMS START WITH A QUALITY POLICY
STATEMENT

• ARIZONA CAPACITORS, LLC is committed to providing
• products and services that exceed the
  requirements of
• its customers. We are dedicated to quality
• workmanship and delivery through the teamwork and
• cooperation between our management and
• employees. We will continue to seek improvement
• objectives in our manufacturing processes and
  adhere
• to the highest quality standards of the industry
  in all
• facets of our company.

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SELLING WITH QUALITY

• HOW DO YOU START
• Management commitment to the highest standard of
  quality in your industry
• Program commitment to management, employees and
  customers
• Tell Your customers you have started a quality
  program
• Tell your customers about your commitment
• Tell your customers about your progress

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BUILDING YOUR QUALITY PROGRAM

• Start with the quality manual - buy software then
  customize it to your firm
• The procedures manual is next -identify and
  describe detail of work
• The process manual tells how the work flows
  through the organization
• The metrics report is the report card of the
  progress and shortcomings keeps track of progress

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ISO 9001 2000 CERTIFICATE OF REGISTRATION
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MAJOR CUSTOMERS CURRENTLY SERVED

• GENERAL ELECTRIC
• GENERAL MOTORS
• GM ELECTROMOTIVE
• RAYTHEON
• HONEYWELL
• BOEING AIRCRAFT
• SPECTRUM CONTROLS
• AO SMITH ELECTRICAL
• SIEMENS
• DEFENSE SUPPLY CENTER COLUMBUS MILITARY
  GOVERNMENT

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MAJOR INDUSTRIES WE SERVE

• RAILROAD
• AUDIO COMMUNICATIONS
• POWER GENERATION DISTRIBUTION
• MEDICAL EQUIPMENT-XRAY
• MOTOR AND PUMP SUPPLIERS
• AEROSPACE AIRCRAFT
• AUTOMOTIVE
• ELECTRONIC TEST CONTROLS

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IMPROVE YOUR FACILITYIF ITS OLD, PAINT IT - IF
ITS DIRTY, CLEAN IT
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CHOOSE A COLOR EVERYONE RECOGNIZES THIS IS
FORD BLUE
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EVEN HIGH TECH EQUIPMENT COULD USE THE PAINT
UPGRADE
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PRODUCT CAPABILITY

• WRAP AND FILL CAPACITORS
• STORAGE CAPACITORS
• ELECTRONIC FILTERS
• ELECTRO MECHANICAL ASSEMBLY
• CAPACITOR FILTER DESIGN

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INDUSTRIAL APPLICATIONS

• HERMETICALLY SEALED MILITARY INDUSTRIAL
  CAPACITORS
• MOTOR START AND MOTOR RUN CAPACITORS

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HIGH VOLTAGE POWER FACTOR CAPACITORS
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FILTERS FOR MILITARY INDUSTRIAL APPLICATIONS
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INDUSTRIAL MILITARY LEGEND CAPACITORS AND
FILTERS
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ARIZONA CAPACITORS, LLC

• ELECTRICAL ENGINEERING DESIGN CAPABILITY
• CAPACITORS, FILTERS ELECTRONIC ASSEMBLY
• GLOBAL MARKETING FOCUS

• 10,000 SQUARE FEET BUILDING WITH EXPANSION
  CAPABILITY
• MILITARY INDUSTRIAL QUALIFICATIONS
• TRAINED WORKFORCE

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CONTACTING OUR COMPANY

• Arizona Capacitors, LLC
• 3151 East Drexel Road
• Tucson, Arizona 85716
• Phone [phone]
• Fax [phone]
• www.arizonacapacitors.com
• President Anne Waisman awaisman_at_arizonacapacitors
  .com Ext. 102
• Sales Marketing David Shorey dshorey_at_arizonacap
  acitors.com Ext. 114
• Charia Underwood sales_at_arizonacapacitors.com
  Ext. 101
• Engineering Chris Sanders csanders_at_arizonacapaci
  tors.com Ext. 116
• Toby Schneider
• Purchasing Saliane Robinson purchasing_at_arizonac
  apacitors.com Ext. 110