The FAFSA on the Web

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TheFAFSA on the Web
New and Improved
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Session Overview

• Redesigned FAFSA on the Web site
• New look and feel for PIN site
• Major changes and newly added enhancements, and
  an overview of existing functions
• FAA Access on the Web

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Web Chat

• Accessible from the customer service/contact page
  and all application pages
• Web Chat customer service hours the same as phone
  customer service

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Web Chat

• Allows students to communicate directly to FOTW
  Customer Service
• Alternate technical support option for all users

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FAA Access on the Web

• What you will need
• enrolled with SAIG (Student Aid Internet Gateway)
• a PIN

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New/Removed Functions

• Removed YTD ISIR request
• PIN Request replacing RAD request

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Additional Functions

• Batch status checks

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Additional Functions

• Batch status checks

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Additional Functions

• Batch status checks
• Duplicate Renewal Print

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New Features

• Electronic Delivery of PIN and SAR

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Electronic Delivery of PIN

• Email address must be provided
• Send email instead of printing and mailing PIN
  mailer
• PIN key (not PIN) sent in email
• PIN key used to access PIN from PIN website

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Electronic Delivery of SAR

• Email address must be provided
• SAR key (instead of SAR data) sent in the email
• SAR key used to access the SAR through Student
  Access Online
• Applies to initial applications as well as
  corrections

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FAFSA on the Web Redesign
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Redesign Background

• Yearly review of system for enhancements
• Use feedback from students, parents, FAAs and
  many others
• Industry standards- best in business practices

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Design

• Modern, up-to-date look and feel
• Starting with the front end...

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New and Improved Home Page
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Reorganized Layout
Process addressed as steps to complete the
application Step 1 Before Beginning Your
Application Step 2 Completing a FAFSA Step 3
FAFSA Follow-up
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Step 1 Before Beginning
Get Organized!
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New Features

• Stand-alone Worksheets A, B and C

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New Features

• Stand-alone Worksheets A, B and C
• Income Estimator Worksheet

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New Features

• Stand-alone Worksheets A, B and C
• Income Estimator Worksheet
• Pre-FAFSA Worksheet

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Step 2 Completing a FAFSA

• Fill out the application!!!

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Renewal FAFSA on the Web
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Spanish FAFSA on the Web
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Spanish FAFSA on the Web
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Corrections on the Web

• Shopping Cart Approach

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Corrections on the Web

• Selected Question Page

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Parent Signatures
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Step 3 FAFSA Follow-up
Find your FAFSA online!
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Check Status
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Wheres the application?

• Dont need a PIN at this point
• Checks server (just submitted)
• Checks Hold File (waiting for signatures)
• Checks the CPS database (processed)
• If signatures are needed, provides option to
  print signatures pages or to sign electronically

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Student Access

• Need PIN
• View processed data, including NSLDS and SAR
  comments
• Direct links to Corrections on the Web and
  Duplicate SAR request

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Student Access
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Student Access
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PIN

• Whats it for?
• Whos eligible?
• Everyone

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PIN

• Whats it for?
• Why have a PIN?
• Electronic Signature
• FOTW, RFOTW, COTW
• Application Status/Student Access
• Duplicate SAR request
• Direct Loans (signing MPN, Servicing,
  Consolidation)
• NSLDS

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PIN Basic Functions

• Request
• Apply
• Change PIN
• Change PIN address

• Disable
• Re-enable
• Check PIN information

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New look and feel
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PIN Application

• Purpose
• No signature page required
• Match with SSA

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Wrapping things up...

• FAFSA on the Web and PIN implementation dates
• Demo System

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Questions and Answers