Leveraging Oracle Data for Web-Based Reporting

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Leveraging Oracle Data for Web-Based Reporting

• Northern California Oracle Users Group
• May 2001

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Value of Web-basedEnterprise Reporting
Information Delivery

• Provide information to key decision makers within
  the company
• Access to correct, timely information fosters
  delegation of responsibility to appropriate
  levels within the organization - this is the
  biggest payback
• A true implementation of knowledge management
• It is your information
• Organize/deliver information based upon your
  business processes
• It is your window to the world
• Scope/quality/presentation of your information
  enables customer interest/loyalty/retention,
  close supplier relationships and an impression of
  competence/efficiency/trust

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Value of Web-basedEnterprise Reporting
Information Delivery

• Transform data into web-based useable information
  to provide the insight to drive company strategy
  
• quick interpretation of information maintains
  operational efficiency and formalizes corporate
  management processes
• Provide for proactive company management
• company intranet has increasingly become a
  self-service interface to the provision of a
  whole range of key strategic assets HR
  management policies, sales support, technical
  support, documentation repository etc
• Reap full benefits of non-proprietary integration
• Web development strategy and business processes
  should determine information delivery
  architecture not constraints of reporting product
  integration requirements

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Information Delivery Infrastructure is the Key
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Architecture in Detail
Based on Standards Supports Existing Data
Sources Accessible by All Users Delivered the
Way Users Want to Use Data
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Customizable Flexible
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Key Success Criteria of Information Deliver
System

• Ease to Use (from Developer to End User)
• Enterprise Wide User Support
• Designed for Web First
• Low Maintenance (for Short and Long Term)
• Rapid Deployment
• Based on Industry Standards
• Scalable and Reliable for 100,000s of Users

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A Complete Solution

• Next generation system to organize, categorize
  deliver content
• Built for Web enterprise standards
• Integrate with any intranet, extranet, Internet
  or corporate portal app
• Scalable to 100,000s mission-critical security
  reliability
• Multi-server, fault tolerant architecture
• API and query language
• Embedded Active Scripting engine

• Cross-platform Windows Unix
• Fully customizable user interface
  administration
• Deliver to any device or format
• Built-in subscription alerting
• Flexible Web delivery DHTML, XML, PDF
• Flexible application server design
• Template - and wizard-driven processes

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A Complete Solution

• Seamless integration of Crystal Reports
• Latest edition of world standard for high
  performance reporting
• Web content creation
• XML, PDF, DHTML
• Alerts, bursting WAP-ready
• More speed performance gains

• Seamless integration of Crystal Analysis
  Professional
• New technology for fast, powerful OLAP reporting
• Built for Web delivery, zero-client analysis
  interactivity
• Provides parameterized reports for any OLAP
  source

Extensibility Developer tool kits for custom
creation of integration to any application
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Crystal Decisions Professional Services

• Quick Start product set up, administrative
  overview
• Detailed System Analysis performance, sizing
  etc
• Enterprise Reporting Strategy
• Web customization services
• Report building services local and remote
• Training standard and customized
• Administration
• Report building (new offering - ACE
  certification program)
• Report-based application development
• Corporate trainer program
• Computer based training

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Crystal Decisions Technical Support

• Crystal Care Enterprise (24/7 option)
• Full year technical support with priority access
  to crystal care agents
• Crystal Care Elite
• Dedicated team of senior support specialists,
  on-site support for mission critical
  scenarios, proactive relationship
• Crystal Care Reports
• Priority call response, toll-free, extended hours
  (8AM 8PM ET), answer by email, VISIT support
  tool
• Supportive Environment
• Knowledge link
• White papers
• Technical newsletters

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