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A comprehensive approach to reforming the microfinance related legal framework Armenia as a case stu

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Title: A comprehensive approach to reforming the microfinance related legal framework Armenia as a case stu


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A comprehensive approach to reforming the
microfinance related legal framework Armenia as
a case study
7th Annual Conference of Microfinance
Institutions Warsaw, Poland May 27 29, 2004
3
Overview of the session
  • What do we mean by comprehensive what does
    this mean for
  • the range of reforms sought?
  • the content of the reforms sought?
  • the approach taken to seeking them?
  • Developing and applying global best practice

4
Overview of the session (cont.)
  • Range of reforms yes, the legal status of MFIs,
    but what other topics are hot and what about
    the clients?
  • Content of reforms a microfinance-specific
    framework versus creating a suitable space for
    microfinance within the mainstream financial
    sector laws and normative acts
  • What approach to seeking reform giving the
    sector an appropriate voice and a seat at the
    table with key policymakers

5
Overview of the session (cont.)
  • Well present our experience in Armenia, but the
    goal is to extract ideas that can be applied more
    broadly in countries throughout the region
  • We plan to talk for 45 an hour, but we want
    your questions and comments as we go along
  • We should have half an hour 45 minutes to
    broaden the discussion to other countries and
    others experience with microfinance-related
    reform initiatives

6
Who we are
  • Chrys Miliaras
  • Worked with ACCION in Latin America
  • Ran EBRD onlending program with banks in Georgia
  • Chief of Party for Armenia MEDI
  • Monica Harutyunyan
  • Former Head of HSBC Legal Department in Armenia
  • Legal Advisor, USAID Banking Supervision Project
    in Armenia
  • Legal Advisor, Armenia MEDI
  • Tim Lyman
  • DBH Foundation President and Executive Director
  • MFCs International Legal Issues Advisor
  • CGAP Policy Advisor
  • International Legal Issues Advisor to Armenia MEDI

7
Background on Armenia MEDI
  • USAID-financed initiative, implemented by
    Chemonics
  • Component parts
  • Increased Access to MSE Finance
  • Increased Access to MSE Business Development
    Services
  • Improved MSE Enabling Environment
  • Centerpiece of Enabling Environment Component
    is comprehensive approach to reforming the
    microfinance related legal framework

8
Context a few key facts about Armenia and about
microfinance in Armenia
  • Microloan portfolio outstanding 32 million USD
  • 21 million through German Armenian Fund
    commercial bank programs (primarily ACBA bank).
  • 11 million through MFIs (including one
    commercial microlender)
  • Microloan portfolio outstanding represents
    approximately 25 of total portfolio outstanding
    of entire banking sector
  • 17 banks
  • 9 microlenders
  • 125 million USD banking sector portfolio
    outstanding

9
Context a few key facts about Armenia and about
microfinance in Armenia (cont.)
  • Overall microfinance sector has grown rapidly in
    past 2 years (2001 - 2003)
  • For top five MFIs
  • Portfolio outstanding has nearly doubled from
    approximately 5 million to 9 million 82
    increase
  • of active clients has grown from 18,790 to
    28,516 52 increase
  • Three main legal forms are carrying out
    microfinance
  • NGO microlenders formed as foundations
  • Commercial microlenders formed as LLCs and
    licensed as credit organizations
  • Licensed commercial banks (including one
    specialized agricultural bank)

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Developing and applyingglobal best practice
  • In July 2003, CGAP published Guiding Principles
    in the Regulation and Supervision of
    Microfinance
  • Represent consensus on best practice principles
    based on global experience developed over the
    past 30 years
  • But further development of our knowledge and
    understanding of these topics comes through
    practice
  • The Armenia MEDI project represents a laboratory
    for applying the CGAP Guiding Principles in
    practice

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Developing and applyingglobal best practice
  • Two of the topics well discuss today in our
    Armenian case study issues of the range and
    content of reforms pursued are addressed in the
    CGAP Guiding Principles
  • On the third topic the approach taken to the
    reform process were hoping that Armenia MEDI
    will contribute to the development of new global
    best practice standards and concepts

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Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients?
  • Legal status of MFIs
  • Credit bureaus
  • Legal status of clients

13
Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients? (cont.)
  • In countries throughout CEE and the NIS, various
    issues related to legal status of MFIs remain the
    most critical targets for microfinance-related
    reform
  • Armenia is no exception
  • Armenia MEDIs 2003 Survey updating a 2001
    diagnostic assessment supported by MFC identified
    significant issues for all three legal forms of
    institution presently carrying out microfinance
    in Armenia
  • Microlending foundations
  • Microlending companies
  • Commercial banks involved downscaling

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Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients? (cont.)
  • For microlending foundations
  • In a legal limbo since adoption of Armenias
    Credit Organizations Law (which neither
    explicitly provides a space for them nor exempts
    them from its provisions)
  • Unworkable 20 cap on administrative expenses
    (including all salaries) since the adoption of
    Armenias Law on Foundations
  • In 2003, subjected to VAT (though exemption was
    restored beginning in 2004)
  • Unavailability of profit tax deductions available
    to licensed financial institutions
  • All are problems typical of those faced by NGO
    MFIs in other countries in the region

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Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients? (cont.)
  • For microlending companies (which exist already
    in Armenia)
  • Situation was clarified by the adoption of the
    Credit Organizations Law (which clearly covers
    them) BUT
  • Now they are subject to inappropriate prudential
    type (i.e., banking type) reporting and capital
    requirements
  • For banks engaged in downscaling
  • Significant practical obstacles in required
    procedures for uncollateralized lending (to avoid
    prohibitive reserve requirements)

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Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients? (cont.)
  • As in many other countries in the region, legal
    issues related to credit information services
    (credit bureaus) have surfaced as an important
    new hot topic of interest to microfinance in
    Armenia
  • Armenia already has a public sector credit
    registry, but only licensed institutions are
    included and access is subject to a strict Law on
    Bank Secrecy
  • But a private sector credit bureau modeled on
    the European and North American credit and
    payment information services markets is a very
    different undertaking

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Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients? (cont.)
  • Armenia MEDI is taking the lead for the whole
    financial sector in researching the legal changes
    that will be needed or advisable for the
    development of a private sector credit bureau
  • Our recommendations aim at a balance between
  • The interests of credit bureau operators, those
    who supply information to them and those who
    purchase their credit reports
  • The interests of individuals and businesses whose
    data are collected and disseminated, especially
    their privacy and data accuracy interests

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Range of reforms yes, the legal status of MFIs,
but what other topics are hot and what about
the clients? (cont.)
  • Client-focused reform business registration of
    MSEs
  • Armenia MEDI research proved that the real
    obstacle to business registration was not the
    legal framework itself (more or less acceptable)
    but implementation and a lack of readily
    available information to MSEs on how to register
    their businesses
  • Proves the point that a proper legal and
    regulatory environment is necessary but not
    sufficient in ensuring a favorable enabling
    environment for MSEs
  • Effective implementation of the legal framework
    and dissemination of information about the law
    are equally important
  • Toward these ends, Armenia MEDI has created the
    Entrepreneur Road Map, a user friendly guide to
    business registration
  • The Road Map is the first in a series of Armenia
    MEDI publications to help educate MSEs on the law

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Content of reforms a microfinance-specific
framework versus creating a suitable space for
microfinance within the mainstream financial
sector laws and normative acts
  • In some countries in the region, often for
    pragmatic reasons, a separate microfinance-specifi
    c legal framework has been created along side the
    existing legal framework for the mainstream
    financial sector
  • Example Kyrgyzstan
  • In other countries, the Western European and
    North American approach is being followed, where
    MFIs operate under the same rules as the
    mainstream financial sector
  • Example Russia

20
Content of reforms a microfinance-specific
framework versus creating a suitable space for
microfinance within the mainstream financial
sector laws and normative acts (cont.)
  • In some countries, a middle ground is being
    found, where a suitable space for different types
    of microfinance is being created by adding some
    specialized rules and even categories of
    institutions within the mainstream framework
  • Example Kazakhstan
  • In Armenia, were following this third approach

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Content of reforms a microfinance-specific
framework versus creating a suitable space for
microfinance within the mainstream financial
sector laws and normative acts (cont.)
  • But the most important question is not whether
    separate rules are developed that use the words
    microlending or microfinance, but rather the
    content of the rules
  • This means, among other things, making sure that
    MFIs are not subject prudential regulation (i.e.,
    banking type regulation) unless they truly pose
    a risk of losses to depositors or of causing
    instability in the wider financial sector if they
    fail

22
Content of reforms a microfinance-specific
framework versus creating a suitable space for
microfinance within the mainstream financial
sector laws and normative acts (cont.)
  • In Armenia, therefore, were working towards the
    creation of a suitable non-prudentially regulated
    space for two different MFI types
  • Microlending foundations
  • Microlending companies
  • Were also working to assure that there is a
    smooth path for organizations to transform
  • From microlending foundation to microlending
    company
  • From microlending company to licensed commercial
    bank

23
Content of reforms a microfinance-specific
framework versus creating a suitable space for
microfinance within the mainstream financial
sector laws and normative acts (cont.)
  • What about the content of credit-bureau related
    reform should MFIs have their own credit
    bureaus and does this require separate
    microfinance related credit bureau legislation?
  • Generally speaking, microfinance specific credit
    bureaus are a bad idea, because
  • The more data in the system, the more useful and
    reliable the credit reports
  • Credit bureaus are expensive, and there are no
    economies of scale if only MFIs report into the
    data base
  • In many legal systems the needed legislation for
    MFI-specific credit bureaus would be the same as
    for credit bureaus serving the whole financial
    sector

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Content of reforms a microfinance-specific
framework versus creating a suitable space for
microfinance within the mainstream financial
sector laws and normative acts (cont.)
  • Armenia MEDIs research shows that legislation
    for a microfinance specific credit bureau in
    Armenia would be as much trouble as legislation
    for credit bureaus serving the whole financial
    sector
  • Main reason is meeting the E.U. standards on
    protection of personal data (and since most CEE
    and NIS countries either must or want to have
    E.U. compliant legislation, this will hold true
    in many countries in the region)

25
What approach to seeking reform giving the
sector an appropriate voice and a seat at the
table with key policymakers
  • NOT a straightforward question!
  • Practitioner-led reform initiatives mixed
    results previously in Armenia
  • Disaster of credit organizations law enactment
    without a space for noncommercial microlenders or
    an exception for them
  • Big win of inclusion in roll-back of VAT on
    unlicensed lenders

26
What approach to seeking reform giving the
sector an appropriate voice and a seat at the
table with key policymakers (cont.)
  • Typical shortcomings of practitioner-led reforms
  • Practitioners are not themselves financial sector
    regulatory experts, and technical expertise is
    essential
  • Practitioners are focused on the interests of
    their organization rather than the sector as a
    whole and the clients
  • Practitioners have too short term a focus
    (usually just the problem in front of them)
  • Practitioners dont understand the regulators
    point of view (and often dont understand or take
    seriously the very important purposes of
    financial sector regulation)
  • Practitioners have difficulty getting the
    attention of key policymakers

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What approach to seeking reform giving the
sector an appropriate voice and a seat at the
table with key policymakers (cont.)
  • Another typical problem the policymakers
    themselves
  • Regulators usually dont microfinance and tend to
    think of it as something very marginal
  • They think of financial services for low-income
    people as inherently risky
  • They dont understand the special risks that are
    involved in a portfolio with a large volume of
    small loans
  • Financial sector policymakers come in two basic
    flavors financial sector protection-focused and
    financial sector development focused, but the
    protection-focused policymakers usually have a
    dominant voice in CEE the NIS

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What approach to seeking reform giving the
sector an appropriate voice and a seat at the
table with key policymakers (cont.)
  • The Armenia MEDI approach
  • Educate practitioners re global best practices.
  • Legal and Regulatory Survey
  • Stakeholder Policy Forum
  • Suggest reforms that anticipate future sector
    problems, not just those facing the sector today
  • Transformation
  • Commercial debt (and equity for commercial legal
    forms)
  • Moderate an exchange of viewpoints between
    practitioners and policymakers
  • Stakeholder Policy Forum
  • Working Group to develop legislation

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Replicable experience what reform issues may be
relevant in other countries?
  • Most basic issue - legal and regulatory
    feasibility to form and operate MFIS - is
    becoming more certain in many countries
  • Now MFIs are focusing on access to new sources of
    funding and capacity to transform into other
    legal forms
  • In some markets, competition is increasing, and
    over-indebtedness may soon be a real concern (so
    legally and practically feasible credit
    information services credit bureaus - are
    becoming more important)

30
Replicable experience what reform issues may be
relevant in other countries? (cont.)
  • Consumer protection
  • Threat of interest rate caps?
  • Is transparent loan cost disclosure an
    alternative?
  • And what about the clients?
  • Greater practical feasibility to operate
    informally?
  • Better prospects for successful clients to
    register their businesses?
  • What are clients most pressing legal and
    regulatory concerns?
  • In some countries basic legal rules are certainly
    still a concern
  • But in many countries the rules have improved,
    and MSEs face worse problems with lack of
    awareness of the rules and poor or exploitative
    implementation practices

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Replicable experience How best to approach
policymakers? What role for practitioners? What
role for experts?
  • The Armenia MEDI approach
  • Pragmatic Not looking for the perfect solution,
    but providing policymakers with a range of
    options that will result the most realistic
    solution based on global best practices but
    consistent with Armenias political realities
  • Education MEDI has methodically educated both
    policymakers and practitioners as to global best
    practices for the regulation and supervision of
    microfinance (Gaining buy-in on how microfinance
    should be regulated increases the likelihood that
    rules adopted will be acceptable regardless of
    who ends up being the regulator(s))

32
Replicable experience How best to approach
policymakers? What role for practitioners? What
role for experts? (cont.)
  • The Armenia MEDI approach
  • Expertise Armenia MEDI offers both policymakers
    and practitioners access to the best available
    local, regional and international technical
    expertise, so that policy reform isnt improvised

33
Replicable experience How best to approach
policymakers? What role for practitioners? What
role for experts? (cont.)
  • The Armenia MEDI Approach (cont.)
  • Timing The time is right to push the sector to
    another level
  • MFIs are well-established, but there is
    tremendous room for improvement and growth
  • Policymakers have acknowledged the importance of
    microfinance to the Armenian economy
  • See it as an asset rather than a nuisance
  • Previous education efforts are paying off (such
    as MFCs USAID- and OSI-sponsored NIS Policy
    Forum)

34
Replicable experience How best to approach
policymakers? What role for practitioners? What
role for experts? (cont.)
  • The Armenia MEDI Approach (cont.)
  • Donor Coordination Armenia MEDI has gone out of
    its way to inform other donors as to its goals
    and activities so as to
  • Ensure that all players are on the same page and,
    to the extent possible, that they speak with one
    voice
  • Leverage other resources
  • Armenia MEDIs MFI due diligence provides a means
    to broker future MFI investments by donors and
    socially responsible investors
  • Getting donors, such as the World Bank, to fine
    tune their policy to support common goals
  • Examples (1) cooperating on credit bureau
    enabling research and (2) pursuing
    microfinance-related policy conditionality on
    future World Bank credit

35
Replicable experience How best to approach
policymakers? What role for practitioners? What
role for experts? (cont.)
  • The Armenia MEDI Approach (cont.)
  • Respect Armenia MEDI is acutely aware that no
    one has to listen to its advice
  • It treats all of its counterparts with respect
    and works hard to show them that it has something
    worthwhile to offer (not just money) that can
    benefit them.
  • This has paid off in the form of regulators, such
    as the Central Bank, soliciting input from MEDI
    on changes to normative acts that have a big
    impact on the microfinance sector

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