Too Many Resumes, Not Enough Candidates

1
Too Many Resumes, Not Enough Candidates

• What do you do with all these names and email
  addresses?
• Cathy Peterson
• Analysts International
• National Recruiter Meeting

2
Agenda

• Sources
• Dos and Donts
• Email Scripts
• Screening Candidates on email
• Summary
• Q A

3
Sources

• What do you really use?
• Almost everyone is using Monster, right?
• Do you measure you own sources?
• Are you causing more work for yourself?
• How does the candidate feel about no contact?
• What is it costing you?
• How much time does it take?
• Vary Your Sources
• Newsgroups
• Data Mining
• Local Databases
• User Groups
• Homepage Design and robust response system

4
Do and Donts - Internet

• Dont post generic ads, post specific jobs
• Do mine only as much data as you can work
• Dont let the mining part consume your day
• Do try it based on a few skills sets at a time
• Dont give up after trying it once
• Do use industry buzzwords or technical
  introductions in the first paragraph of postings
• Dont use trite, standard introductions, or long
  summaries of your companys history
• Dont forget the telephone still works and use it
  to continue conversations after initial contact.
• Do keep emails short, simple, tailored and
  enticing

5
Example Do and Donts

• Dos
• The reason I have contacted you is because..
• Your advice would be most appreciated if you
  could assist me in.
• The unique opportunity I am searching for will
  solve ?
• I noticed you had some interesting answers in
  the C chat room
• Other team members include..credentials,
  personalities, education, interests
• I noticed you had some interesting experience on
  your resume from your homepage
• Paint a picture as they read the email of what it
  be like working for you and the department
• Make it personal even if it is a mass email

6
Example Do and Donts

• Donts
• Hi, my name is Cathy Peterson and I am with
  Analysts International. We are a 36 years old
  publicly held consulting firm specializing in IT
  consulting and project management.
• Hi, I am trying to fill a job at IBM in
  Rochester, MN for a maintenance COBOL programming
  position..
• Hi, I saw your email on the Internet, call me to
  hear about some of the great opportunities we
  have here ..
• Hi Tom, I was referred to you as a leading expert
  in web development, can we talk? Please call me
  at.
• I noticed you didnt answer yesterdays email so
  I am contacting you again. You are missing a
  great opportunity by not calling me today.

7
Email scripts

• 1 - Technical forum inquiry
• I noticed you have some interesting answers to
  database usage in the web development forum, and
  I wonder if I could pick you brain a little
  further.
• I have a unique opportunity to assist a
  department solve a database integration problem
  using ORACLE and SYBASE, and then incorporate it
  into a retail application for use on the web.
• I am hoping you could recommend some sites where
  individuals with some related experience would
  converse or post their resume.
• Please feel free to email me back or you can call
  me at .

8
Email scripts

• 2 - Active resume posting
• I see you have some interesting experience in
  recruiting Voice Analysts from your
  Headhunter.net posting.
• We have a highly visible Recruiting position for
  our telecommunications department that could be
  instrumental in developing best strategies for
  hiring leading experts in our industry.
• I am interested in speaking with you further
  about your background. Lets set up a time that
  we can talk in detail about our promising
  opportunity.
• Would it be best to speak during the day or in
  the evening?

9
Email scripts

• 3 - Random email gathering
• My name is Cathy Peterson and I have been
  retained to find unique individuals who come from
  some of the leading experts in data and voice
  networking.
• Working for CISCO Systems, you have had a unique
  opportunity to experience the growth of a small
  company to one of the most well-known internet
  communications company of our time.
• My client hopes to be in the same situation soon.
  They are a fast-growing company who has been
  featured in Inc. and Computerworld as the one to
  watch.
• My goal is to find individuals who want to be a
  part of this exciting company and lead it to the
  next generation of communication leaders.
• I would like to communicate to you about what we
  are specifically looking for. Is there a time
  that we could speak by phone or do you prefer
  email communication?

10
Screening Candidates on email

• You need to screen candidates IN not OUT.
• Ask questions that are specific and can be
  answered with a sentence.
• If email conversations are going on more than 3
  days, then switch to phone to speed up process.
• Dont discuss salary over email.
• When answering questions that might screen out a
  candidate, then switch to phone.
• Provide interesting links to company website,
  press releases, articles where company is
  referenced, stock price, etc.
• Always list ALL forms of communication for you to
  be contacted in every message(signature).

11
Screening Questions

• Do Ask/Give
• Name, title, company, and general job functions,
  URL
• Location and desire for relocation
• Any job search activity
• Your company information in general
• Responsibilities of job after establishing
  interest in company
• Potential career paths
• Interview process detail

• Dont Ask/Give
• Any salary info.
• Relocation dollars
• Reasons for leaving past jobs
• Boring or negative aspects of job
• Other candidates or incumbents history
• Specific managers name unless setting up
  interview
• Make offers or trial close a person unless you
  want a contingent acceptance documented

12
Screening Question Format

• Dont list too many questions to answer at one
  time
• Dont send attachment forms
• Dont expect essay answers
• Dont ask for referral candidates at end of
  questions, wait for phone call to ask or rapport
  has been established
• Make sure your questions and comments are
  non-harassing, non-threatening, honest, and
  conciseremember, it is documented forever

13
Summary

• Wrong sources leads to large number of
  unqualified resumes
• Waste time Cost Money Little placements
• Studying resumes takes too long, call the person
  and network
• Setup auto-replies with process information and
  expectations
• Vary sources, Vary sources, Vary sources..
• Take extra time to network and build a little bit
  more rapport than you do now.