Introduction to the Access Suite

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Introduction to the Access Suite

• Chong Yi
• DC/Metro Systems Engineer
• Chong.Yi_at_Citrix.com

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Agenda

• Citrix MetaFrame Access Suite
• Citrix MetaFrame Secure Access Manager
• Highlights on
• Conferencing Manager Password
  Manager
• Demo of MetaFrame Secure Access Manager

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MetaFrame Means Access
People Processes
Locations Mobility
Info Services Devices
EnterpriseAccess
Technology Infrastructure
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Various Aspects of Enterprise Access
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Product Family That Fills Your Needs
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MetaFrame Product Family

• Access for Enterprises
• Leverages MetaFrame brand and position
• Positions new products as MetaFrame accessories
  via product line extension association
• Positions the product family as strategic
  Enterprise solutions
• Product Family Aligned naming, positioning,
  branding
• Citrix MetaFrame XP Presentation Server
• Citrix MetaFrame Secure Access Manager
• Citrix MetaFrame Conferencing Manager
• Citrix MetaFrame Password Manager

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The On-Demand EnterpriseBenefits

• Centrally managed, role-based access to
  Applications, Information and Web Services
• Reduced costs and complexity
• Increased user productivity
• Resilience to business/technical disruptions
• Software provisioned as a utility and accessible
  using almost any device including wireless
• Standards Based Security

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The On-Demand EnterpriseBenefits for End-users

• Just like the office no compromise in
  experience, regardless of location
• Always on, always there just connect compute,
  over any network
• Dynamic, managed access to the most critical
  information you need to make the right decisions
  in the field

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Citrix MetaFrame Secure Access Manager
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What is it?

• The most cost-effective way to obtain secure,
  personalized access to your MetaFrame
  applications and enterprise information over the
  Internet.

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So what is It again?

• Combines the most popular features of web portals
  and SSL/VPNs to provide an affordable, complete
  and secure software infrastructure for access to
  any resource via the web.

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Why Content Delivery Agents (CDA)?

• Each CDA presents content in a window within
  portal
• A CDA is its own entity
• CDAs are role based
• CDAs may be personalized by administrators and
  end-users
• Citrix delivered CDAs
• Partner delivered CDAs
• Custom CDAs
• CDAPad
• Web Parts
• Web Forms

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Citrix MetaFrame Secure Access Manager

• Integrates into existing MetaFrame environment
• Securely connect to enterprise resources
• Offers personalized, role-based access
• Benefits of an EIP and VPN
• MetaFrame Secure Access Manager
• VPN-less access
• Secure Gateway support for HTTP/HTTPS traffic
• Search/Indexing functionality
• Support for single-byte international data

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Customer Challenges

• Too many sources of content
• Applications
• Databases
• Web Services
• Too many disparate locations of content
• MetaFrame XP Servers
• File servers
• Internet/Intranet
• Access for internal/external staff
• Access for partners

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Secure, Single Point of Access

• Industry Standard Security
• ICA, HTTP, HTTPS communication
• SSL/TLS Encryption
• 128-bit RC4 encryption
• Two-factor Authentication
• Support for RSA Secure ID

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Browser-based User Interface

• Personalized User Experience
• Administrators tailor access
• Users view and work in their own way
• Web-based desktop
• Uses Internet Explorer 5.0 SP2 and above
• Menu-driven access
• No custom development required
• Access to any enterprise resource

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Access to any Enterprise Resource

• Legacy Applications
• MetaFrame enabled Windows or UNIX applications
• Web Applications and Services
• Internal (e.g. SAP, Peoplesoft)
• Internet (e.g. ADP, Cerner)
• Aggregated Content and Information
• Ability to search indexed information
• Internal files and documents
• Searchable information stores and file shares
• Intranet sites (departmental, resource sites)
• Internet sites (partner, competition,
  subscription)
• Streaming Information (e.g. MSN(BC), other)

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IT Created, User Personalized

• Access Management Console
• Microsoft Management Console
• Wizard-driven creation and management
• Architectural Components
• Access Center
• Citrix MetaFrame XP integration
• Secure Gateway for MetaFrame configuration

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Extensible with Industry-standard Tools

• SDKs to create custom components
• CDA Scripting Tool
• Microsoft Web Form and Web Part SDK
• Visual Studio.NET
• Custom themes
• Easy to modify existing themes
• Create new themes with existing templates

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Architecture
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Deployment of Typical Single DMZ
Internet
Authentication
Access Mgmt.
Internal Network
Internet
DMZ
Firewall
Firewall
Citrix MetaFrame XP and/or MetaFrame for Unix
Login Agent
1494
443
ClientWorkstations
STA
443
SSL Gateway Service
Internal Web Server
Access Center
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Encrypting through internal firewall
Access Mgmt.
Authentication
Internet
Internal Network
Internet
DMZ
Firewall
Firewall
Citrix MetaFrame XP and/or MetaFrame for Unix
Login Agent
1494
443
Secure Gateway Proxy
443
Secure Gateway Service
ClientWorkstations
STA
Internal Web Server
Access Center
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Scalable Environment
Web Servers
Agent Servers
Gateway Server
Client
50 CPU Usage
85 CPU Usage
Load Balanced
65 CPU Usage
10 CPU Usage
Index Server
State Server
Server Farm Database
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Summary

• Low Cost
• Low risk
• Simple to Manage
• Out-of-the-box Power
• Scalability
• Incredible Value add for Existing MetaFrame
  Customers
• Provide Secure Access to the world of me

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MetaFrame Password Manager
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MetaFrame Password Manager

• A Secure and Reliable Single Sign-On solution for
  MetaFrame customers
• Extends Single Sign-On to virtually every
  Windows, Web and Host-based application
• Requires no application-level programming

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Why implement an SSO solution?

• Simplify the end user experience
• Authenticate once
• Gain frictionless access to all applications
• Never burden end-user with password
• change requests
• Increase security
• Provide secure access to all applications
• Reduce help desk costs from password resets

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At Citrix

• On average there are 340 calls per month handled
  by the help desk for password related items
• Costing 86 per employee per year or
  approximately 168,104 per year in IT support
• Not including lost productivity time!

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The Citrix Solution

• Event-driven agent
• Intelligently recognizes and responds to
  password-related requests on behalf of the end
  user
• No integration
• Wizard based tool for adding new applications
• Easy to manage
• Centralized admin console
• Can support any mode of work
• Networked, mobile, offline, etc

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Conferencing Manager
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Conferencing Manager

• Building on the Foundation for Efficiency
• Instantly work as a team in real time!
• PowerPoint, Project, Visio any published
  application
• View, share and edit documents in real time
• Local and remote user participation any ICA
  client
• Easily execute a collaborative meeting
• Turn a phone call into a collaborative meeting -
  instantly
• Manage meetings with an easy, intuitive UI
• Join meetings in only two clicks
• Attendee visual cues Whos in the meeting?

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Conferencing Manager Enables

• Real Time Shared Work Environment
• Boost productivity Begin using it today
• Users already know and use Outlook and MetaFrame
• Simple setup and minimal configuration
• Easy and intuitive - Turn a phone call into
  collaborative meeting
• Accelerate Coordination and Decision Making
• Efficient meeting management and execution
• Real-time interaction between local and remote
  users on any application
• Improve Return on existing investments
• Use existing skill sets and support contracts
• No new servers or infrastructure required

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Invite Attendees for the Virtual Meeting
Schedule and manage meetings in Outlook just as
you do today
Include attachments to be discussed and dial in
information
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Create a new ad-hoc meeting
Meeting list shows all your meetings start or
join any meeting
Tabs allow
different data views Description - dial in
information or other text Attachments included
in original meeting request Attendees Those
invited to selected meeting Applications Any
application available for sharing
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In a Meeting
Auto-hide menu bar Switch Between Full Screen
and Window, Leave Meeting, View attendee list,
meeting description and available applications
Attendee List, Meeting Description and Available
Applications Access via Auto-hide menu bar
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Thank YouQuestions?