Alan Nuzum

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• Welcome
• Alan Nuzum
• Chief Executive - Skillnets

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Objectives of Seminar

• To Inform the Irish Business Community
• About Skillnets
• Past Present Outcomes
• About Training Networks
• How Why They Work
• Training Networks Programme 2007-2009
• How To Get Involved
• Support Available

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Format

• 16.00 Introduction
• DVD The Skillnets Story
• Network Presentations
• North East Accel Project
• Learning Waves Skillnet
• Training Networks Programme 2007-2009
• Open Forum Q. A.s
• 17.30 Networking Session
• (Tea Coffee / Light refreshments)

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Background to Skillnets

• Formed in 1999
• Independent body Industry Board
  (IBEC/ICTU/Chambers Ireland/CIF/SFA)
• Established to facilitate training and
  development in Irish enterprises
• Training Networks Programme funded through the
  National Training Fund
• Accel Initiative funded through the European
  Social Fund and National Training Fund
• People in employment
• Broad cross section of sectors, regions
  companies
• Particular focus on small/medium businesses
• Private sector firms

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Achievements to date

• 150 networks created
• 10,000 companies participated
• 50,000 workers received training
• 36.5m grants committed to networks
• 18.26m invested by companies (93 cash)

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Barriers to Training

• Lack of Time
• Lack of Money / Cost Factor
• Disruptive Effect on Business
• Too Generic / Not Specific
• Not Available Locally
• Fear of Staff being Poached

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Why Training Networks Work

• Training is
• More suited to Enterprise Needs
• More Cost Efficient
• More Relevant Useful
• More Flexible Accessible
• More Informed Beneficial
• Better Facilitated

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DVDThe Skillnets Story
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Alicia Grills Grant The Rug Gallery North East
Accel Project
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Alicia Grills Grant Proprietor
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• CHALLENGES FACING OUR BUSINESS
• Quick Market Growth/Expanding customer base
• Required larger premises/show room
• Needed to recruit new staff train staff

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TRAINING BEFORE ACCEL? Did not look into local
training courses Training must suit my
requirements and fit around staff schedule
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• How ACCEL met these requirements
• Made RELEVANT courses available to my business,
  e.g.
• Customer Service Excellence
• HR for SMEs
• Sales Marketing Mgmt
• Affordable-made training an option (funding)

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• How I became involved with ACCEL
• Attended Launch (Sept 06) and consequently
  signed up as a network member
• Led to becoming member of PAG/Steering Committee
  DIRECT INPUT INTO TRAINING PROVIDIED BY
  NEAP

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MY INVOLVEMENT TO DATE Myself and staff attending
nominated courses Attend monthly PAG
meetings Attendance/Represent at
functions/seminars Promotion of North East Accel
to business peers etc.
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Results of my involvement in NEAP/ACCEL NEAP
TRAINING Improved Service Levels/Satisfied
Customers AWARD Won VHI/Dundalk Chamber of
Commerce Customer Service Excellence Award 2007
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Continued New skills through training of
staff Increased staff motivation/loyalty/work
satisfaction- they know The Rug Gallery wants to
help them develop their skills set New business
relationships through the NEAP network
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Accel/NEAP Great Opportunity for small/medium
businesses to increase their skills/knowledge,
locally, cost effectively and conveniently.
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THANK YOU FOR YOU ATTENTION
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Michael Crawley LMFM Learning Waves Skillnet
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LMFM

• Broadcasting in Louth Meath
• Established in 1989
• 27 full-time employees/15 Part time
• 36 share of radio listening twice that of
  nearest competitor
• Subsidiary of UTV plc
• Informative speech
• carefully selected music
• coverage of local events is paramount

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Learning Waves

• Network Member Organisation representing the
  Independent Commercial Radio Sector in Ireland
  (National Network)
• Established in February 2004
• 28 Independent Commercial Radio Stations in
  Network
• SMEs, employing on average 30 staff, sector
  employing gt1,414, (466 on a part-time basis)
• Three main functions Sales, Administration and
  Broadcasting
• 63.1 Share of Total Listenership to Radio

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Training Before Skillnets

• Costly
• Difficult to source locally
• Quality of training was a hit and miss
• Occurred on an ad-hoc basis
• No structured approach to training or career
  development
• Very little training of any sort done

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Network Development

• BCI Training Needs Analysis 2000-2002
• Significant Training Needs Identified
• Application to Skillnets (Dec 03)
• Full approval in February 2004
• Learning Waves established as company
• Board and Chairperson appointed
• Project Manager appointed in April 2004
• Subcommittees in Programming, Music, Sales
  Admin
• Skillnets funding since 2004
• Growth of network (8 new stations joined since
  start)

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Training with Skillnets

• Sector specific training across all disciplines
  within stations
• Enterprise-led
• Affordable
• Regionalised Training
• Pooling of resources and knowledge
• High quality
• Accredited
• Provided in a structured manner
• Economies of scale

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Networking

• Provides opportunities at all levels
• Through training, Workshops, Meetings
• Significant benefits to those attending sharing
  of knowledge, experiences, problems etc

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Essentials

• Constant communications with members
• Strong project manager or co-ordinator
• Regular assessments of training needs
• Issues with accreditation
• Regular board meetings and sub committee meetings
• Build and Maintain momentum
• Target low or non participating members

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Types of Training

• Train the trainer
• Management
• soft skills incl. Team-working, Time Management
  Finance
• Sales training and Workshops including
• creative writing for advertising scripts, credit
  control, dare to be different workshop etc
• Huge range of programming incl.
• Libel and defamation News training,
  Documentaries, music selection election
  coverage, speech voice training etc
• Reception training
• Computer from Basic EDCL type to specialised
  network maintenance (Network and A Training)
• Technical Workshops
• One on one editing and production training
• Health and safety issues
• CEO, General managers and programme controller
  seminars and networks

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Impact

• Sector
• Training centralised through network
• Suggestions of additional training promptly
  assessed
• All members have substantial increased level of
  training
• 74 said positive Impact on staff retention,
  positive impact on profitability(70)
• Significant impact on teamworking(51), employee
  satisfaction((37)

• LMFM
• Network meets all expectations
• Huge increase in training
• Constant development to meet needs of sector
• Lower costs but high quality training
• All full-time staff
• 13 employees trained in 2006( out of 27)

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Training Networks Programme 2007-2009

• Development grants
• New Skillnets Funding Model
• Networks under Development
• Support and advice
• Next Steps

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Development Grants

• Provide limited Seed Funding to companies to
• Support network development process
• Develop network proposals plans
• Max. 100 funding available
• Application Forms available (hard soft copy)
• Application Deadline Mon. April 30th 2007
• (Unsuccessful applicants will not be excluded
  from
• the Support phase or Full Application Process)

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Skillnets New Funding Model2008-2009

• Funding applies to
• Facilitation of the network
• Delivery of training
• Network facilitation costs
• Funded at up to 80 for all networks
• Training related costs
• Funded at up to 70-90
• Dependent on company size and training type

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Skillnets New Funding Model2008-2009

• Training aimed at lower-skilled workers
• Funded at up to 90 for all networks.
• Further guidelines will be available at future
  seminars for Networks under Development
• Training conducted in-company
• Can comprise up to 30 of total training activity
• All matching must be cash contributions.

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Networks Under Development

• Register at any time before September
• Full access to all information and support
• New, existing or other Networks
• Not dependent on receiving a Development grant

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Use Skillnets Support and Resources

• Network Development Workshops
• Introductory Workshop (May/June 07)
• Other Workshops (dates tbc)
• Skillnets Information Resources
• Support from Skillnets advisors
• Peer Support from Existing Training Networks

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Key Dates 2007

• Development Grant Applications 30th April
• Decisions on Applications Issued By 23rd May
• Registration with Skillnets April - September
• Applications for full 2-year network proposals
• Deadline 24th Sept.

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Next Steps

• Goal To submit a 2 year proposal by September
  24th
• Form a core group
• Register as a Network under Development
• Absorb all available information and resources
• Apply for a Development Grant (optional)
• Use Skillnets support and resources

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Open Forum

• Questions Answers