Dr' Dennis Harper

1
Student Centered Technology Support

• Dr. Dennis Harper
• November 3, 2005

2
Agenda

• Welcome
• Overview of Topic
• Students Supporting Teachers
• Students Supporting Students
• Students Supporting IT
• Q A

3
NCLBs Technology Vision

• Infuse technology into the curriculum to improve
  student learning
• Technology skills for students

4
Advantages of Students Supporting Teachers

• Students are Plentiful
• Make up about 92 of school/district population
• Have the vast majority of technology skills
• Are energetic
• Teachers Like to Work with Students
• Vast majority of teachers prefer learning
  technology from their students as compared to
  adults.
• Teachers can learn within school and its culture
• Pedagogically Sound
• Project-Based
• Collaborative Learning
• Aligned to Standards
• Develops Furture Teachers

5
Mature Programs

• GenYES Graduates
• Continue to help teachers School
• Peer mentoring
• Conferences student showcases
• Work with community service groups
• Serve on technology committees
• Future Leaders
• Generate Good Publicity
• Local press looking for good news
• Recruit new students
• Expand Project Scope Significance
• Longer term projects
• More complex projects

6
GenYES Model
7
GenYES Research

• NWREL
• 9 years of evaluation data
• Evaluates every project
• Provides reports to every school/district
• Exemplary Program
• U.S. Department of Education Expert Panel on
  Educational Technology

8
Technology Literacy Questions

• What does technology literacy mean to you?
• What will be assessed?
• How are you going to assess technology literacy
  in a way that is consistent with your educational
  philosophy?
• Who is going to do it?

9
No Child Left Behind Mandate

• The Enhancing Education Through Technology
  section (Title II-D) of the National No Child
  Left Behind (NCLB) legislation lists student
  technology literacy as one of its major goals for
  June 2006
• To assist every student in crossing the digital
  divide by ensuring that every student is
  technologically literate by the time the student
  finishes the eighth grade, regardless of the
  student's race, ethnicity, gender, family income,
  geographic location, or disability.

10
Research Based

• Research shows
• Project based activities promote deep learning
• Authentic assessment is accurate
• Peer mentoring is effective
• Students can be positive change agents

11
(No Transcript)
12
(No Transcript)
13
(No Transcript)
14
..
15
(No Transcript)
16
Standards for Certification

• TechYES Certification meets or exceeds
• ISTE NETS for middle school
• Specific state or local standards
• NCLB mandated 8th grade tech literacy

17
Flexible

• Variety of Delivery Options
• After-school programs
• Technology classes
• Community programs
• Clubs, religious youth groups, scouts
• Home-schools
• Flexible Timeline
• Intensive or long-term
• Semester, year, or break

18
Variety of Project
Emphasis

• Curriculum Based
• Personal/Community
• Vocational - Occupational
• Cultural Awareness (any language)
• Materials Creation (State example)

19
Engages Future Citizens

• Technology literacy prepares citizens to solve
  social problems
• Students need to learn how to make mindful
  decisions about using technology by doing it with
  guidance
• Technology should address personal and social
  responsibilities
• Businesses need students with proven creativity
  and hands-on skills

20
Celebrates Diversity

• Projects represent diverse voices, languages
  cultures
• Develop the childs human capacity
• Honor the diversity of student interests by
  allowing choice
• Students learn best from their own experiences

21
Offers Unlimited Opportunities

• TechYES says be resourceful with the tools you
  have
• Tech skill checklists are a narrow approach
• Need to expand the definition of technology
  literacy beyond office suites
• Those affected by technology choices deserve a
  chance to make them

22
Twin Issues in Technology Integration

• Not enough educational support for teachers as
  they integrate technology in the classroom
• Technical support issues overwhelming tech staff
  and frustrate teachers
• Both these issues derail our hopes and dreams for
  technology integration

23
Shortages Threaten Technology Integration

• Schools all over the country are facing serious
  shortages in practically everything
• Funding
• Qualified teachers
• Equipment and maintenance
• Training
• The only thing that schools DONT have a shortage
  of is

24
STUDENTS!
25
Technical Support

• School tech support levels are 10 of industry
  standard
• Complexity increases
• Systems increase
• Overflow support falls
• on teacher down the hall

26
A Year in the Life(supplied by Gil Mara, IT
Director, Hawthorne Calif.)
York Elem. 180 computers, 39 teachers, 870
students - 1 technician
27
Tech Support vs. Technology Integration

• Best practice for business - reduce tech support
  issues to reduce costs
• Teachers who use technology in the classroom may
  actually increase required tech support

Result - Tech support personnel and rules may
unintentionally discourage innovative technology
usage
28
The Dilemma

• How to provide adequate technology support with
  less money and fewer resources?
• Possible Solutions

Redefine adequate
Find more money
Dont use the technology
Have people work harder
Find more resources
29
Survey Says

• What percentage of schools have students working
  in some capacity to maintain infrastructure?

54
30
Oh, we cant do that!!

• Students are security risks
• Students might fail, learning situations should
  be carefully controlled
• Its too much trouble to keep track of them
• Were exploiting them for free labor
• The professional tech support staff wont work
  with students

31
Lifelong Learning

• Peer mentoring
• Lesson development
• Tech support
• Troubleshooting skills
• Tech skills

32
Generation TECH
33
Return on Investment (ROI)

• Reduce tech support load
• Assume 10 students eliminate a single instance of
  tech support per day.
• 10 students x 5 days x 15 weeks x 5 min/instance
  62.5 hours of tech support time recovered per
  semester class.
• With tech support resources valued at 25/hour.
• Estimated value of support 3,125 per year per
  class
• Ongoing school-wide impact
• Trained students continue to provide ad hoc
  support to teacher and school technology plans -
  at no cost.

34
Benefits of Including Students

• Improving support
• Improving technology integration
• Improving education

35
Tech Support
Teacher Professional Development
Student Tech Skills
36
Contact Information

• Website www.genyes.com
• Toll free [phone]
• Email dennis_at_genyes.com