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LOST, STOLEN OR STRAYED

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CRM ' Best Practice' Risk ? Can we leave it to next ... 20 th Century Fox---21st---22nd ???? Is any one of these the Big Picture ? -Technical training ... – PowerPoint PPT presentation

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Title: LOST, STOLEN OR STRAYED


1
LOST, STOLEN OR STRAYED
  • CRM TODAY
  • by
  • Captain T Paddy
    Carver
  • Chairman, UK CRM Advisory
    Panel



2
TODAYS AIM
  • A Personal View
  • Background Current CRM Status
  • Lost, Stolen or Strayed
  • The Future-Walking or Running?

3
Background
  • When did CRM Nonsense start ?
  • Whose Fault is it ?
  • Incorporation into ICAO
  • Incorporated in JAA Requirements

4
  • The Business Experience
  • - Management Best-Practice- Risk ?
  • The Aviation Experience
  • - CRM Best Practice Risk ?
  • Can we leave it to next generation to learn from
    its own experience ?
  • - Now, what are the real risks ??????

5
THE SAME MISTAKES
AWARE ? WORKLOAD DECISIONS
Blind Unbalanced Hasty
Systems Environment Others etc One Man Band Overloading Macho etc Jumping-in Macho -overbearing Blinkered etc----
6
WHY TEACH CRM ?
  • Previous good experience with new Trainees
  • -Better general understanding
  • -Better awareness
  • Good experience of Command Training
  • Aviation has been practising CRM for 100 years
  • Nature of our business----min. risk!!!!!!

7
OkPROVE IT !!!!!!!
  • ---- You just cannot measure the Cost
    Benefits !!!!
  • ---- Anyhow, no-one knows where all this is
    going !!!!

8
LOST ????????????
  • WHY ?
  • -No time-running a business
  • -Too hard to understand
  • -Too expensive-cannot see benefits
  • -Need to know complex Psychobable
  • -Need to teach Psychobable
  • -You cant grade soft performance
  • - NOT THE QUICK-FIX WE WANTED !!!!

9
STOLEN ???????????
  • HOW ?
  • Nice Little Earner !
  • Change the words-sell more new !
  • Could make a name for myself !
  • Get rid of someone we dont like !
  • Use CRM to get-back at someone !
  • Use it as the basis of an argument !!

10
STRAYED ??????????
  • WHERE ?
  • Understand part apply part !
  • Bored,samey lets change it !
  • CRM is all negative!
  • CRM changes everyone entirely
  • Pilots need psychometric tests annually

11
Strayed Further???????
  • WORSE STILL !!!!
  • Dont trust CRM teacher/examiners
  • Tick-in-the-Box to please JAA/CAA
  • CRM is no blame- not accountable
  • CRM is a Fix-all, a Panacea
  • Pursuit of Obsessions emphasis??

12
FUTURE ?
  • Sort-out the PRESENT !!!!
  • Why?
  • - because some have accomplished much are
    bored
  • - because some have not yet started
    meaningfully

13
FUTURE ?
  • Sort-out the PRESENT !!!!
  • For the accomplished bored
  • remind them of the big picture
  • Need for integrated crew CRM training
  • Need for operational feedback
  • Need for accountable audit
  • NEED FOR A ROUNDED SAFETY
  • SYSTEM

14
FUTURE ?
  • Sort-out the PRESENT !!!!
  • For the Reluctant Uncertain
  • remind them also of the big picture
  • Need for integrated crew CRM training
  • and eventually develop
  • operational feedback
  • accountable audit
  • A ROUNDED SAFETY SYSTEM

15
THE BIG PICTURE
  • 20 th Century Fox---21st---22nd ????
  • Is any one of these the Big Picture ?
  • -Technical training
  • -CRM training
  • -Audit and Targetted Training

16
Who are FRONT LINE ?
  • Management ?
  • (audit, commercial ops planning,
  • training planning, etc)
  • Crews ?
  • (technical CRM flight ops ability)

17
CONCLUSION
  • Eucationalists, Theorists,
  • ICAO/JAA
  • Beware !!!!!!!!!!!!!!
  • Education is all about EMPHASIS
  • Incorrect emphasis Destroys rounded education
    training

18
CONCLUSION
  • Eucationalists, Theorists,
  • ICAO/JAA
  • Beware !!!!!!!!!!!!!!
  • When we train the HQ Staff
  • the
  • Front Line STILL Needs Training

19
And finally-------
  • Remember the Big Picture
  • When we look to the future,
  • - remember the present still exists
  • There are NO shortcuts
  • - beware of inadvertent suggestion
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