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Know the Assessment Product Workplace Solutions Assessment Certification Training

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Title: Know the Assessment Product Workplace Solutions Assessment Certification Training


1
Know the Assessment Product Workplace Solutions
Assessment Certification Training
  • Jeff Cross, MPH
  • Employer Initiative
  • Product Manager

2
Workplace Solutions Assessment Training
Objectives
  1. Know the employer Best Practices for chronic
    disease prevention
  2. Know the business case for chronic disease
    prevention
  3. Know the goals of using WS Assessment and key
    features of the product
  4. Know each step of WS Assessment product delivery
    Recruit, Survey, Report, and Present

3
Workplace Solutions Assessment Snapshot
  • What is it?
  • A tool for ACS staff to survey employer cancer
    control wellness practices, and recommend
    evidence-based strategies to improve employee
    health behaviors.

4
Employer Consulting Nationwide Strategy
Previously, ACS had multiple employer consulting
products Jan 05, Nationwide workgroup proposed
a two-tier approach using parts of existing
materials and data from GW pilot project. The
two new products are Workplace Solutions
Assessment Workplace Solutions
Consulting Assessment available nationwide. Five
divisions currently field testing Consulting.
5
Assessment v. Consulting
Assessment Recruit Any size
employer Survey 20 questions, yes/no, asks
about Best Practices only Reporting Basic
feedback current standings listed,
recommendations described, effectiveness
generic ROI estimates cited Support
additional ACS products and materials Advantage
s quick, easy to deliver, creates cross-selling
opportunities
  • Consulting
  • Recruit Large employers, access to
    decision-maker
  • Survey 50 questions, yes/no, multiple response,
    and comments field. Asks about Best Practice and
    related/supportive activities
  • Reporting Enhanced feedback current practices
    scored, recommendations described and ranked,
    supportive practices that may facilitate
    implementation of Best Practices
  • Support Solution Sets (including
    company-specific ROI, etc.)

6
WPS Assessment Features
  • Prevention focus preventing cancer means
    preventing other chronic diseases, too
  • Evidence-based The Community Guide
  • Web-based tool to auto-generate feedback reports
  • Free and available to ALL employers

7
WPS Assessment Achieving Mission Impact
Assessment
Employer Practices Employee Behaviors Outcomes
Benefits Policies Programs Tracking Communication ? Tobacco use ? Physical activity Healthier eating ? Preventive care ? Cancer ? Chronic disease ? Health Controlled costs ? Productivity
8
Best Practice Risk Effect on Risk Factor Q Product  
Benefits Add coverage for cancer screening CPS 10-15 absolute increase in cancer screening 1 Gold Standard, GYST  
Benefits Add coverage for cancer treatment CPS Access to cancer clinical trials, increase in utilization of effective treatment 1 Gold Standard  
Benefits Add coverage for tobacco cessation Tob NRT 20-30 utilization, 15 cessation rate 2 Gold Standard  
Benefits Send preventive care reminders CPS Promotes and encourages employees and their providers to get preventive care and avert expensive late stage treatment costs. 3 Gold Standard  
Benefits Track delivery of preventive care CPS Monitoring and reporting feedback to doctors improves provision of preventive care by 40-60. 4 Gold Standard, GYST  
Policies Ban tobacco use at worksites Tob Reduces amount smoked and eliminates tobacco smoke (ETS) exposure 5  
Policies Post use-the-stairs reminder signs PA 54 increases in stair use (routine activity) 11 POD  
Policies Enhance access for physical activity PA 25 increase in adherence to physical activity guidelines 10 POD  
Policies Subsidize healthy food choices Nut. 35 increase in fruit vegetable consumption 6-9 Meeting Well  
Policies Implement sun protection policy Sun 30 increase in use of sun protection 12-14  
Programs Sponsor a tobacco quit-line Tob 25-35 quit rates. Also increase cessation attempts. 15-17 Quitline, Fresh Start  
Programs Support a weight control program BMI Participant weight loss 5-25 lbs 20 NuPA  
Programs Offer a physical activity program PA 10-30 increase in participants meeting PA guidelines. 18-19 Active for Life  
Tracking survey employee health behaviors Tracking survey employee health behaviors Tracking survey employee health behaviors Tracking survey employee health behaviors Tracking survey employee health behaviors Tracking survey employee health behaviors Tracking survey employee health behaviors
Promotion Promote the use of preventive care benefits, policies, and programs Promotion Promote the use of preventive care benefits, policies, and programs Promotion Promote the use of preventive care benefits, policies, and programs Promotion Promote the use of preventive care benefits, policies, and programs Promotion Promote the use of preventive care benefits, policies, and programs Promotion Promote the use of preventive care benefits, policies, and programs Promotion Promote the use of preventive care benefits, policies, and programs
9
WPS Assessment Evidence Sources
  • Where do the Best Practices come from? U.S. Task
    Force on Community Preventive Services
  • http//www.thecommunityguide.org
  • What is the Community Guide?
  • The Community Guide summarizes what is known
    about the effectiveness, economic efficiency, and
    feasibility of interventions to promote community
    health and prevent disease.
  • The Task Force on Community Preventive Services
    makes recommendationsbased on the evidence
    gathered in the rigorous and systematic
    scientific reviews of published studies

10
WPS Assessment Business Case for Prevention
  • Why should employers care?
  • Labor Costs Are Huge in the U.S.
  • Health Care A Huge Part of Labor Costs
  • Chronic Diseases A Huge Part of Health Care
  • And Dont Forget Productivity

11
WPS Assessment Business Case for Prevention
  • For employers, chronic diseases are key
  • Cancer leading cause of death among working age
    adults.
  • Chronic diseases 40 of health expenditures,
    nationally 25-35 of employer-paid expenditures
  • Chronic diseases 70 of all U.S. deaths
  • 68 of morbidity and mortality is preventable
  • Also Absenteeism, job performance,
    safety/workers comp., life insurance, retiree
    benefits, liability, human capital, corporate
    image

12
WPS Assessment Business Case for Prevention
Preventive care is often missing
Source Partnership for Prevention Survey of
Employers, 2001 data
13
WPS Assessment Business Case for Prevention
Prevention is Missing at Worksites
Source Partnership for Prevention Survey of
Employers, 2001 data
14
WPS Assessment Business Case for Prevention
  • Prevention Strategies Minimize Costs
  • Reduce occurrence of chronic disease
  • Avert high-cost claims for treatment
  • Enhance productivity work climate
  • Use healthcare/wellness dollars wisely

15
Workplace Solutions Assessment Product Delivery
Cycle
Recruit - Companies (not sites) - All employers
eligible - Seek company decision-makers Time
Variable
Survey 1. Create Company Profile Enter
employees and sites, contact info 2. Survey
Company Enter company responses Time 30min 1
hour
Report 3. Prepare Report Click to create, proof
customize 4. Submit Report upload final,
edited version Time 1 hr.
Present - Send Report Response Sheet - Incl.
Best Practices, CFF, ACS Screen. Guidelines
(opt.) - Report-back presentation (opt.) Time
1 hr
4 Online Steps
16
WPS Assessment Recruit
  • Prospecting
  • ALL employers are eligible
  • Consider
  • Health Insurance
  • Workforce (older, longer tenure)
  • Timing (HR availability)
  • Potential gains
  • Who to Contact
  • Company decision-makers
  • Human Resources (VP, Dir)
  • Benefits (Manager)
  • CMO (medical officer)

17
WPS Assessment Recruit
  • What to walk away with
  • Commitment to participate from knowledgeable
    company rep. in all key steps/mtgs.
  • Plan of Action client involvement, timeline
    (next meeting)
  • Clear Expectations client knows what kind of
    feedback to expect (recommendations)

18
WPS Assessment Recruit
Whats involved in the Assessment process?
  • Survey
  • The first step is to complete the Assessment
    survey. Its just 20 question and requires about
    30 minutes. You and others familiar with your
    companys health benefits, policies, and programs
    may respond.
  • Analysis
  • Once the survey is complete, well compare what
    your company is doing to our Best Practices. This
    will allow us to identify specific evidence-based
    opportunities for improving employee health at
    your company.
  • Feedback
  • Within a week, I will send you a
    Recommendations Report. That report will contain
    a concise overview of specific cost-effective
    prevention opportunities. It will also point out
    where ACS can help.

19
WPS Assessment Recruit
  • How Will Assessment Help My Company?
  • Control health care costs Assessment targets
    your single biggest cost-driverchronic disease
  • Improve employees health behaviors Assessment
    will help align your companys benefits,
    policies, and programs so they consistently
    encourage the healthy behaviors that you want
    employees to adopt.
  • Provide proven strategies For instance, there
    are a lot of physical activity programs to
    considersome better than others. The Assessment
    Recommendations Report will spec-out which
    features to look forbased on research findings
    from the U.S. Preventive Services Task Force.

20
WPS Assessment Staff Tool
www.acsworkplacesolutions.com
Certification Training required before username
and password issued
21
Welcome
Click here!
Find support materials here
22
WPS Assessment Getting Started
23
Step One Create Company Profile
24
WPS Assessment Create Company Profile
  • Asks for
  • U.S. employees
  • worksites
  • Primary company contact
  • Can be modified later

25
Step Two Survey Company
Be sure youre surveying the correct company
Also available as .pdf on Resources Page
Only Staff will enter responses
26
WPS Assessment Conduct Survey
  • Survey Format
  • 20 yes/no questions about Best Practices
  • Offer in-person, by phone, or electronically
  • About 30 mins. to administer
  • Respondent needs to have basic knowledge of
    benefits and company practices
  • Hyperlinked terms

27
WPS Assessment Conduct Survey
  • In-person is best
  • Company-level survey (not worksite)
  • For multiple sites or health plans, ask do ALL
    follow sites/plans follow best practice
  • Yes/No troubles, consider
  • Is it implemented in all applicable places?
  • Does it reach maximum number of employees?
  • Take notes

28
Step Three Prepare Report
Save as WORD document and edit prior to step 4
29
WPS Assessment Prepare Report
  • Report Format
  • 5-7 page, management-ready Recommendations
    Report.
  • Exec. Summary
  • Purpose, Process
  • Business case
  • Recognizes Best Practices in-place
  • Calls-out Best Practice opportunities
  • Introduces other ACS products

30
WPS Assessment Prepare Report
  • Click! (Get a response sheet, too)
  • Must Dos
  • Format Proofread
  • Upload final report
  • Optional
  • Tailoring (insert company-specific details and/or
    creative implementation ideas)
  • Include Sell Sheets, Best Practices list, Cancer
    Facts Figures, ACS Screening Early Detection
    Guidelines

31
Step Four Submit Report
Will search your files for the edited and
formatted version of your report
32
WPS Assessment Deliver Recommendations
  • Presentation Format (model)
  • In-person report-back
  • Review recommendations, show where ACS can help,
    take questions
  • Overall Goal implementation of Best Practice
    mission support
  • Focus relationship development cross-selling

33
WPS Assessment Deliver Recommendations
  • Not an Expert?
  • PowerPoint hand-out (use samples, talking points)
  • Set the Tone (opportunities vs.
    recommendations)
  • Be the connector, not the guru
  • Or skip presenting
  • Remember, this is your tool to help build
    employer relationships

34
Additional Resources
35
Additional Support
36
Workplace Solutions Assessment Get Started!
  • Congratulations! You are Assessment certified.
  • URL, Log-in, and Password will be emailed by end
    of this week
  • EI mailbox for questions and suggestions
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