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Providing Mental Health, Substance Abuse, and CoOccurring Disorders Services for Returning Veterans

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Title: Providing Mental Health, Substance Abuse, and CoOccurring Disorders Services for Returning Veterans


1
Providing Mental Health, Substance Abuse, and
Co-Occurring Disorders Services for Returning
Veterans and Their Families
Ruby V. Neville, MSW, LGSW Policy Lead on
Returning Veterans Families Center for
Substance Abuse Treatment Substance Abuse and
Mental Health Services Administration U. S.
Department of Health and Human Services
2
  • Americans enjoy the finest health care in the
    world. Our challenge is to make the care more
    affordable and ensure that everyone has access to
    health care.

              Michael O. Leavitt Secretary of the
U.S. Department of Health and Human Services
3
Terry L. Cline, PhDAdministratorSubstance Abuse
and Mental Health Services Administration
  • We have a moral obligation to marshal resources
    to address the challenges that our service
    members and their families are facing. 

May 2007
4
An Introduction to the Substance Abuse and
Mental Health Services Administration (SAMHSA)
  • One of the eleven grant making agencies of the
    U.S. Department of Health and Human Services,
    with a budget of approximately 3 billion
    dollars.
  • Website http//www.SAMHSA.gov

5
The Center for Mental Health Services (CMHS)
  • Mission
  • To ensure access and availability of quality
    mental health services to improve the lives of
    all adults and children in this Nation.

6
The Center for Substance Abuse Prevention (CSAP)
  • Mission
  • To decrease substance use and abuse by bringing
    effective substance abuse prevention to every
    community

7
The Center for Substance Abuse Treatment (CSAT)
  • Mission
  • To improve the lives of individuals and families
    affected by alcohol and drug abuse by ensuring
    access to clinically sound,
    cost-effective addiction treatment that reduces
    the health and social costs to our communities
    and the Nation

8
Substance Abuse and Veterans
  • In 2000, according to the NSDUH, 324,000 VA
    patients had substance abuse diagnoses and 2
    million reported using illicit drugs.
  • More than 55,000 veterans were admitted into
    addiction treatment facilities in 2000.
  • numerous studies show that the rate of alcohol
    and other drug use disorders are high among
    veterans within the VHA health care system.
    (Institute for Research, Education, and Training
    in Addictions, 2004)

9
Substance Abuse and Veterans
  • Alcohol is the primary substance of abuse among
    veterans (1)
  • 75 of combat veterans with lifetime PTSD also
    met criteria for alcohol abuse or dependence. (2)
  • Heroin and Cocaine are also abused
  • National Survey on Drug Use and Health,2005
  • (2) Saxon, et al., . (1998). Archives of General
    Psychiatry, 55913-917

10
Mental Health and Co-Occurring Illness Among
Veterans
  • From 2004 to 2006, 395,000 veterans had
    co-occurring serious psychological distress (SPD)
    and substance use disorder (SUD)
  • Veterans aged 18 to 25 have the highest rate of
    SPD and SUD at 8.4, with veterans 55 or older
    having the lowest rate at 0.7.
  • An NSDUH study found no significant difference in
    co-occurring disorders among males and females
    (1.5 vs. 2.0 respectively.)

The NSDUH Report, November 1, 2007
11
Prevalence of Serious Psychological Distress
(SPD), Substance Use Disorder (SUD), and
Co-Occurring SPD and SUD in the Past Year among
Veterans 2004 to 2006
Percentage
12
Prevalence of Serious Psychological Distress
(SPD), Substance Use Disorder (SUD), and
Co-Occurring SPD and SUD in the Past Year among
Veterans, by Age 2004 to 2006
Percentage
The NSDUH Report, November 1, 2007
13
Prevalence of Serious Psychological Distress
(SPD), Substance Use Disorder (SUD), and
Co-Occurring SPD and SUD in the Past Year among
Veterans, by Gender 2004 to 2006
Percentage
The NSDUH Report, November 1, 2007
14
Prevalence of Serious Psychological Distress
(SPD), Substance Use Disorder (SUD), and
Co-Occurring SPD and SUD in the Past Year among
Veterans, by Family Income 2004 to 2006
Percentage
The NSDUH Report, November 1, 2007
15
Co-Occurring Disorders Among Homeless Veterans
  • Among homeless veterans, 1/3 to 1/2 have
    co-occurring mental illnesses and substance use
    disorders.

Source Coalition for Homeless Veterans
16
The Mental Health Substance Use Disorder Safety
Net
  • The Department of Defense and the Department of
    Veterans Affairs are the primary providers of
    mental health and substance use disorder care for
    returning service men and women, and for
    veterans.
  • Not all veterans will present for care at DoD or
    DVA related facilities. Community providers can
    support the safety net by screening and referring
    to appropriate DoD or DVA facilities or by
    providing military service informed care.

17
SAMHSA AND RETURNING VETERANS
  • SAMHSAs role is to ensure that mental health
    providers in the community are aware that VA
    provides ready access to high-quality mental
    health services.
  • In addition to leveraging SAMHSAs existing
    resources and collaborating with DoD and VA,
    SAMHSA offers a wealth of knowledge and
    information about substance abuse and mental
    health that can inform the efforts of community
    providers attempting to assist returning veterans
    and their families.

18
Which Vets does the Community Provider Have The
Potential To See?
  • Vets in areas where there are no VAs
  • Fee Basis Care
  • Vets who are not eligible for VA services
  • Vets who are not service connected and who choose
    not to pay for VA services
  • Vets who have alternative insurance and who
    choose to use a community provider
  • Vets (or active duty service members) who fear
    the stigma of being seen for mental health or
    substance use disorders

19
Discharges Service Complications that militate
against service connected care in the VA
  • Misconduct Discharges
  • Pre-Existing Mental Disorders
  • Depression
  • Bipolar Disorder
  • Pre-Existing Physical Disorders
  • Misdiagnosis of Service Connected PTSD
  • Depression -Substance Use Disorder
  • Somatic Disorder

20
Family Members of Vets
  • Family members of active duty service people or
    veterans may be seen by community service
    providers
  • Pre-deployment issues
  • Post-deployment issues
  • Children

21
Text Only SAMHSA NEWS HOMEAbout SAMHSA NEWS
Subscribe to SAMHSA News    
Veterans Their Families A SAMHSA Priority
22
SAMHSA AND RETURNING VETERANS
  • Returning Veterans will be included in all
    relevant announcements of grant availability, and
    applicants for SAMHSA grants will be strongly
    encouraged to address veterans issues.
  • Returning veterans and their families is one of
    SAMHSAs Matrix program areas and assures
    attention to their needs over time throughout
    SAMHSAs major, ongoing programs.

23
Comorbidity and Suicide
  • The health conditions most consistently
    associated with suicide are mental illness,
    substance use disorders, and alcohol use
    disorders affecting up to 90 of all people who
    die by suicide.
  • Typically, people in the general population who
    die by suicide are older, male, and white, and
    have depression and medical or substance abuse
    issues .

USDHHS, 2000
24
Examining suicide rates using data from the VA's
National Registry for Depression
  • 18 to 44 years 95.0 suicides per 100,000 PY
  • 45 to 64 years 77.9 per 100,000 PY
  • 65 years or older, 90.1 per 100,000 PY
  • Total 0.21 percent (1,683 vets) died by suicide
    during the study observation period (1999-04).
  • Kara Zivin, Ph.D., Research Health Scientist,
    Health Services Research and Development,
    Department of Veterans Affairs, House Veterans
    Affairs Committee, December 12, 2007

25
SAMHSA Support Mission of DoD and VA
  • Suicide Prevention Lifeline1-800-273-TALK
  • July 2007, SAMHSAs collaboration with VA
    culminated in a new service to help veterans and
    their families deal with a potential suicidal
    crisis.
  • In cooperation with VA, SAMHSA modified its
    toll-free National Suicide Prevention Lifeline.
  • Automatically connects callers to crisis centers
    in their area.
  • A new prompt offers the option of pressing 1 and
    connecting directly to a special VA suicide
    crisis line, located in Canandaigua, NY, and
    staffed by mental health professionals.

26
SAMHSAs RETURNING VETERANS WEB PAGE
  • A special Web page for veterans and their
    families is posted on the SAMHSA Web site at
    www.samhsa.gov/vets.
  • (See Resources for Veterans)

27
Mental Health Task Force
  • SAMHSAs collaboration with DoD has included
    participation in the DoD Mental Health Task
    Force, which was charged with looking at the
    efficacy of behavioral health services for active
    duty members returning from Iraq and
    Afghanistan, says Ms. Power, who served as
    SAMHSAs representative on the Task Force.
  • In June 2007, the groups recommendations went to
    the Secretary of Defense, who responded in
    September of that year with a blueprint for
    action. DoD asked SAMHSA to analyze resources,
    programs, and initiatives and identify those that
    can aid in meeting the recommendations of the
    Task Force.

28
The result?
  • A recently completed Crosswalk document
    highlights several areas where SAMHSAs expertise
    can help.

29
National Forum - May 2007
  • Brought together providers of community mental
    health and substance abuse services and
    representatives of veterans' service
    organizations. They provided recommendations to
    SAMHSA on how the mental health and substance
    abuse provider communities can support DoD and VA
    efforts in addressing the behavioral health needs
    of returning veterans and their families.

30
State Local Providers The Safety Net of
Support No Wrong Door Policy
31
No Wrong Door PolicyAmong Many State Local
Providers
  • SAMHSA encourage its grantee providers to
  • address the range of client needs
  • wherever a client presents for care
  • whenever a client presents for care
  • properly refer clients for appropriate care as
    needed
  • follow-up on referrals to ensure clients
    received proper care

32
AN EXAMPLE OF
  • A STATE PROVIDING
  • COMMUNITY BASED
  • TREATMENT TO
  • RETURNING VETERANS

33
California One of Many States Veterans Admitted
to Community-Based Programs
  • In 2006 the California Department of Alcohol and
    Drug Programs reported 6,308 unique veterans were
    admitted to community-based substance abuse
    programs.
  • Some of the individuals identified as veterans
    were admitted to more than one modality of
    service, increasing the admittance total to
    8,476.
  • These community-based organizations were
    recipients of SAPT Block Grant funds awarded by
    SAMHSA.

Source CSAT/Division of State and Community
Assistance, 2007
34
Bay Area Veterans Admitted to Community-based
Programs
  • During 2006 there were 2,317 admissions of
    veterans to community-based substance abuse
    programs within the Bay Area.

Source California Department of Alcohol and Drug
Programs, 2007
35
CSAT Discretionary Programs Opportunities to
Provide Services to Returning Veterans
36
(FY) 2008 Jail Diversion and Trauma Recovery
Program- Priority to Veterans Grants (CMHS)
  • Designed to reach the growing number of
    individuals with post traumatic stress disorder
    and trauma-related disorders involved in the
    justice system.
  • SAMHSA expects that approximately 2.475 million
    in funding will be available to award up to 6
    grants for up to 5 years.
  • The average award amount is expected to be up to
    412,500 annually.
  • Eligible applicants are State Mental Health
    Agencies and federally recognized American
    Indian/Alaska Native Tribes and tribal
    organizations. Consortia of tribal organizations
    are also eligible to apply.
  • DUE DATE Friday, May 8, 2008.

37
CSAT Grant OHIO VALLEY CENTER FOR BRAIN INJURY
PREVENTION AND REHABILITATION
  • Increasing Substance Abuse Treatment Compliance
    forPersons with Traumatic Brain Injury
  • a 3-year grant to Ohio State University to study
    methods of improving the ability to engage
    individuals with traumatic brain injuries in
    treatment for co-existing substance abuse
    problems.
  • John D. Corrigan, PhD, is the Principal
    Investigator and Jennifer Bogner, PhD, the
    co-Principal Investigator. Co-investigators are
    Dennis Moore Ed.D, from the SARDI Project at
    Wright State University, and Allen Heinemann PhD,
    from the Rehabilitation Institute of Chicago.

38
The Access to Recovery (ATR) Voucher Program
  • Part of a Presidential initiative to provide
    client choice among substance abuse clinical
    treatment and recovery support service providers,
    expand access to a comprehensive array of
    clinical treatment and recovery support options
    (including faith-based programmatic options), and
    increase substance abuse treatment capacity.

39
ATR Recovery Support Services
  • Transportation
  • Employment  services or job training
  • Case management
  • Housing assistance or services
  • Child care
  • Family, marriage counseling, and education
  • Peer-to-peer services,
  • mentoring,
  • Coaching
  • Life skills
  • Spiritual and faith-based support
  • Education

40
Missouri's Access to Recovery II
  • Awarded approximately 14.5M over three years
  • A broad spectrum of people will be served, but
    priority will be given to critical populations
    including veterans returning from Iraq and
    Afghanistan

41
SAMHSA/CSAT Programs Addressing Veterans Needs
  • New Directions North is a residential
    rehabilitative center for providing integrated
    treatment services to veterans in Los Angeles
    County who are homeless and suffering from
    co-occurring mental illness and chronic substance
    abuse disorders
  • Serving Children and Adolescents In Need, Inc.,
    Laredo, TX, provides substance abuse residential
    and outpatient treatment services to returning
    veterans.
  • Robert Wood Johnson Medical School, New Jersey,
    implements a program for homeless veterans with
    co-occurring addiction and mental illness to
    implement a comprehensive substance abuse and
    mental health service system

42
  • CSATs Division of Pharmacologic Therapies
  • Medication Assisted Treatment (MAT)
  • Buprenorphine Physician and Treatment Program
    Locator
  • Locates physician(s) and treatment program(s)
    authorized to treat opiod addiction with
    Buprenorphine.
  • Potential to assist returning veterans from Iraq
    and Afghanistan with opiod addiction/disorders.
  • Website http//buprenorphine.samhsa.gov/bwns_loca
    tor/index.html

43
Substance Abuse Treatment Facility Locator
  • This searchable directory of 11,000 addiction
    treatment programs includes residential treatment
    centers, outpatient treatment programs, and
    hospital inpatient programs for drug addiction
    and alcoholism (adolescents/adults).
  • Website http//dasis3.samhsa.gov/

44
Enhancing Services Through Technology
45
Addiction Technology Transfer Centers (ATTC)
  • The Addiction Technology Transfer Centers are
    designed to enhance the quality of addiction
    treatment and recovery services within the region
    by providing policymakers, providers, consumers
    and other stakeholders with state-of-the art
    information through technology translation and
    transfer activities.
  • ATTC is national network, comprised of 14
    regional
  • centers, that serves all 50 states and the
  • U.S. Territories.

This special issues Newsletter on Issues Facing
Returning Veterans is an example of recent work
with national distribution.
46
Recovery and the Military Treating Veterans
and Their Families
  • One-hour webcast available on-line at
    www.recoverymonth.gov
  • Also shown in more than 15-million CATV
    households.
  • June 2008 CSAT Webcast on
    PTSD and Returning Veterans

47
Where do we go from here?
48
Shifting our Paradigm to a Recovery-Oriented
Systems of Care for Returning Veterans
48
49
ROSC support person-centered and self-directed
approaches to care that build on the personal
responsibility, strengths, and resilience of
individuals, families and communities to achieve
health, wellness, and recovery from alcohol and
drug problems.
Recovery
Veteran Family Community
Wellness
Health
50
ROSC offer a comprehensive menu of services and
supports that can be combined and readily
adjusted to meet the individuals needs and
chosen pathways to recovery.
Recovery
Services Supports
Family/Child Care
Alcohol/Drug Services
Vocational
Education
Veteran Family Community
Housing/ Transportation
PTSD Mental Health
Physical Health Care
Spiritual
HIV Services
Financial
VSO Peer Support
Wellness
Health
Legal
Case Mgt
51
ROSC encompass and coordinates the operations of
multiple systems
Recovery
Systems of Care
Addiction Services System
Child Welfare and Family Services
Services Supports
Mental Health System
Social Services
Family/Child Care
Alcohol/Drug Treatment
Vocational
Housing System
Veteran Family Community
Primary Care System
Educational
PTSD Mental Health
Housing/ Transportation
Health Care
Faith Community
Vocational Services
HIV Services
Spiritual
Indian Health Services
Financial
VSO Peer Support
Legal
Case Mgt
Health Insurance
Criminal Justice System
Wellness
Health
DoD Veterans Affairs
52
providing responsive, outcomes-driven approaches
to care.
Recovery
Abstinence
Evidence-Based Practice
Systems of Care
Addiction Services System
Child Welfare and Family Services
Employment
Menu of Services
Social Services
Cost Effectiveness
Family/Child Care
Alcohol/Drug Treatment
Mental Health System
Vocational
Veteran Family Community
PTSD Mental Health
Educational
Housing Authority
Crime
Housing/ Transportation
Health Care
Primary Care System
Perception Of Care
HIV Services
Spiritual
Faith Community
Vocational Services
Financial
VSO Peer Support
Indian Health Services
Legal
Case Mgt
Homelessness
Retention
Health Insurance
Criminal Justice System
Health
Wellness
DoD Veterans Affairs
Access/Capacity
Social Connectedness
53
ROSC require an ongoing process of systems
improvement that incorporates the experiences of
those in recovery and their family members.
Recovery
Abstinence
Evidence-Based Practice
Systems of Care
Addiction Services System
Child Welfare and Family Services
Employment
Services Supports
Family/Child Care
Alcohol/Drug Treatment
Mental Health System
Social Services
Vocational
Cost Effectiveness
Veteran Family Community
Educational
PTSD Mental Health
Crime
Housing/ Transportation
Primary Care System
Housing Authority
Health Care
Spiritual
Perception Of Care
HIV Services
Vocational Services
Financial
VSO Peer Support
Indian Health Services
Legal
Case Mgt
Homelessness
Retention
Health Insurance
Criminal Justice System
Health
Wellness
DoD Veterans Affairs
Access/Capacity
Social Connectedness
Ongoing Systems Improvement
54
Recovery Oriented Systems of Care
  • Client Focused
  • Cost Effective
  • Efficient
  • Competency Based
  • Outcomes oriented
  • Collaboration
  • Partnership
  • Non-Duplication of Services
  • Community Based

54
55
SAMHSA Workgroup on Returning Veterans and Their
Families
  • Background
  • Created in July 2006 as a result of
    recommendations made at SAMSHA co-sponsored
    National Behavioral Health Conference on
    Returning Veterans and Their Families.
  • Workgroup partners SAMHSA, Department of Defense
    (DOD) and the Department of Veterans Affairs (VA).

56
SAMHSA Workgroup on Returning Veterans and Their
Families
  • Workgroup Overarching Goal
  • To improve access to mental health, substance
    abuse, and co-occurring disorders prevention,
    treatment, and recovery services for returning
    veterans from Iraq and Afghanistan and their
    families.

57
SAMHSA 2008 Returning Veterans Conference
  • Sponsored by Workgroup
  • Policy Academy Format
  • Conducted at multiple locations to provide
    regional focus
  • Attendees/participants key stakeholders from the
    mental health and substance abuse prevention
    fields, as well as state and local communities.

58
SAMHSA 2008 Returning Veterans Conference
  • Conference Goals
  • Increase cultural competence (system and
    clinical) in the delivery of services to veterans
    and their family members among the civilian
    community mental health and substance abuse
    provider community.
  • Facilitate strategic partnerships, outreach, and
    collaboration across key civilian, DOD and VA
    psychological health related systems at the
    State, Tribal, community and local level.

59
WWII, Korea, Vietnam, Grenada, Panama, Persian
Gulf, Afghanistan, Iraq
With the active cooperation of all of society,
the road home for our veterans can be improved.
And, the journey home can be made easier.
Home
60
SAMHSA Information
  • www.samhsa.gov/vets
  • Links to available resources for veterans
    families
  • Publications or information on funding
    opportunities
  • Natl Clearinghouse for Alcohol Drug
    Information (NCADI) 800-729-6686 TDD
    800-487-4889
  • Natl Mental Health Information Center
  • 800-789-2647 TDD 866-889-2647
  • Help
  • 800-662-HELP Substance Abuse Referrals (average
    of tx calls per mo.- 24,000)
  • 800-273-HELP Suicide Hotline

61
TBI and Veterans the HRSA response
  • The Health Resources and Services Administration
    and its Strategies to Address Traumatic Brain
    Injury among Veterans
  • Jean L. Hochron, M.P.H.
  • April 2, 2008

62
What well discuss
  • HRSA and its resources for provision of primary
    care through Health Centers
  • TBI among persons who are homeless
  • HHS-VA collaboration to increase access to care
    for veterans

63
Health Resources and Services Administration
(HRSA)
64
Health Centers
  • HRSA provides grant funds to over 1100 Health
    Center programs in urban and rural communities
  • These programs, also known as Federally Qualified
    Health Centers, provide services in over 4000
    locations
  • Locate sites at www. ask.hrsa.gov/pc/
  • Some programs serve the entire community others
    target migrant farmworkers, homeless people,
    and/or people living in public housing

65
  • HCtrs serve everyone in their targeted community,
    regardless of the ability to pay for care
  • They provide comprehensive primary care and
    preventive services
  • Many also offer behavioral health and oral health
    services
  • All are required to provide enabling services,
    including outreach, translation, transportation,
    and case management
  • Patients are charged on a sliding fee schedule

66
  • Health Centers served over 15 million people in
    CY 2006
  • Insurance status
  • 40 uninsured
  • 35 Medicaid
  • 15 private insurance
  • 7 Medicare
  • 2 other public insurance
  • Age/gender
  • 41 male/59 female
  • 63 adults 56 20-65 7 65

67
  • We do not currently know how many of these
    individuals are veterans
  • HRSA will begin collecting data on veterans
    status beginning with encounters occurring
    on/after January 2008

68
TBI and homelessness
  • TBI is prevalent among homeless people due to
  • abuse as children (note foster care is the
    highest predictor of future homelessness)
  • adult victims of domestic violence
  • trauma experienced on the street or in prison
  • military service

69
  • Many veterans of past conflicts have spiraled
    into poverty and homelessness when they do not
    get needed treatment for cognitive problems
  • Estimated one out of three (13) homeless male
    adults are veterans
  • Veterans account for 23 of all homeless people
    in U.S.

70
  • Once on the street, high risk of severe head
    injury because
  • higher probably of assault
  • high risk-taking behavior
  • behavioral issues leading to physical conflict
  • Health Care for the Homeless (HCH) program
    grantees served 700,000 people in 2006
  • 57 or 400,000 males 86.5 or 346,000 males
    age 20
  • If 13 adult males are vets, then HCH served
    113,000 vets

71
  • Much focus on TBI within the HCH clinical
    community
  • HCH Clinicians Network publication Healing
    Hands
  • February 2008 issue on TBI
  • www.nhchc.org/Network/HealingHands/2008/Feb2008He
    alingHands.pdf
  • March 2008 case report on TBI
  • www.nhchc.org/Publications/TBICaseRpt031008.pdf

72
HHS-VA collaboration
  • Interagency Task Force on Returning Global War on
    Terror (GWOT) Heroes developed by VA in early
    2007
  • Recommendation 0-9 Provide Outreach and
    Education to Community Health Centers
  • HHS and VA working collaboratively since April
    2007 to develop initiatives to enhance
    coordination of services
  • for returning GWOT service members
  • other veterans
  • those in rural areas with limited access to VA
    services

73
Key Components of HHS-VA collaborative activities
  • Partnership to train community-based providers
  • Seamless referral of vets from Health Centers to
    VA facilities
  • VA contracting with community-based providers

74
Partnership to train community-based providers
  • Involves the Employee Education System (EES) of
    the VA and HRSAs Bureau of Health Professions
  • Will afford opportunity to share VHA training
    resources with local providers and health
    professional training institutions through HRSAs
    Area Health Education Centers (AHECs)

75
Seamless referral of vets from Health Centers to
VA facilities
  • Familiarize Health Centers with VA eligibility
    rules and enrollment process
  • Provide HCtrs with assistance in making contact
    with local VA Medical Center and ultimately
    developing collaborative relationships

76
  • Through linkage of Agency websites, hope to
    assist veterans and VA in identifying location of
    community-based services available to vets and
    their families
  • medical services through HCtrs
  • community-based mental health and substance abuse
    services
  • services available to Native American veterans
    through Indian Health Service and tribes

77
VA contracting with community-based providers
  • Many VA facilities extend services beyond the VA
    medical center through Community Based Outpatient
    Clinics (CBOCs)
  • CBOC model provides VA with option of using VA
    staff or contracting with outside health care
    providers
  • HCtrs are to be notified of CBOC contracting
    opportunities and directed to FedBizOpps (Federal
    Business Opportunities) for details www.fbo.gov

78
Also, fyiTools for preparing successful SSI/SSDI
applications
  • Expediting Access to SSA Disability Benefits
    Promising Practices for People who are Homeless
  • www.prainc.com/SOAR/about/promisingpractices.pdf
  • Stepping Stones to Recovery A Case Manager's
    Manual for Assisting Adults Who Are Homeless with
    SSI/SSDI applications www.prainc.com/SOAR/tools/m
    anual.asp
  • Documenting Disabilities Simple Strategies for
    Medical Providers
  • www.nhchc.org/DocumentingDisability2007.pdf

79
Jean L. Hochron, M.P.H. Senior Policy
Advisor Office of Planning and Evaluation Health
Resources and Services Administration Phone
(301) 594-4437 Email jhochron_at_hrsa.gov
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