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Strategic Priorities for the ITM Workforce

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Title: Strategic Priorities for the ITM Workforce


1
Strategic Prioritiesfor the ITM Workforce
Army ITM Career Program (ITM CP-34)
  • Army Library Institute
  • San Antonio, Texas

Mr. Ned Kieloch Program Manager, ITM Education
and Training ITM Career Program-34 U.S.
Army/ODISC4 Edmund.Kieloch_at_hqda.army.mil 703.697.6
156 (DSN 227.6156)
7 June 2001
2
Topics
  • ITM CP-34 Foundations
  • ITM Workforce Issues
  • Strategic Plan Priorities
  • Education, Training and Development
  • ITMCareers e-Business Solutions

3
Army ITM CP-34 Civilian WorkforceTotal 10,494
(March 2001)
  • ITM Core Series 8,403 (80)
  • 334-Computer (5,679)
  • 391-Telecommunications (1,228)
  • 301-I-Information Management (1,496)
  • ITM Specialty Series 2,091 (20)
  • 1000s-Visual Information (1,042)
  • 1082/1083/1654-Publications/Printing Management
    (535)
  • 1410-Library Management (317)
  • 343-Records Management (197)
  • ITM CP-34 by Grade
  • GS-05-08 376 ( 3) GS-12 3,518
    (34)
  • GS-09-10 1,660 (16) GS-13 1,573
    (15)
  • GS-11 2,887 (28) GS-14-15 480 ( 4)

4
Army Librarian WorkforceTotal 317 (March
2001)
  • GS-1410 by Grade/Gender/Minority
  • Grade Total M/F Min/Other
  • GS-05 01 .3 01/00 00/01
  • GS-07 05 1.6 02/03 00/05
  • GS-09 70 22 17/53 18/52
  • GS-10 06 02 03/03 02/04
  • GS-11 136 43 46/90 17/119
  • GS-12 66 21 20/46 12/54
  • GS-13 26 08 08/18 02/24
  • GS-14 06 02 01/05 01/05
  • GS-15 01 .3 00/01 00/01
  • Totals 317 100 98/219 52/265

5
Army Acquisition Technology Workforce
(Category R Certified)
  • By Series Workforce Corps Corps Eligible
  • GS-0334 Computer 153 14 20
  • GS-0301-I Information Mgmt 62 26 15
  • GS-0391 Telecommunications 7 0 1
  • GS-0854 Computer Engineer 10 1 5
  • GS-0855 Electronics Engineer 18 7 5
  • GS-1550 Computer Scientist 5 1 0
  • Other Series 57 27 13
  • TOTAL 312 76 59
  • By Career Program Workforce Corps Corps
    Eligible
  • CP-34 ITM 222 40 36
  • CP-16 Sci/Eng 33 9 10
  • Other CPs 57 27 13
  • TOTAL 312 76 59

6
ITM/Leader Competencies
OPM Executive Core Qualifications
CIO Core Competencies
Leading Change Creativity and
Innovation.Continual Learning.External
Awareness.Flexibility .Resilience.Service
Motivation.Strategic Thinking.Vision Leading
People Conflict Management.Cultural Awareness
.Integrity/Honesty.Team Building Results
Driven Accountability/Customer Service.
Decisiveness.Problem Solving.Technical
Credibility.Entrepreneurship Business
Acumen Financial Management.Technology
Management.Human Resources Building
Coalitions/Communication Influencing/Negotiating.I
nterpersonal Skills.Partnering.Political Savvy.
Oral/Written Communication
Technology
7
ITM ACTEDS Plan-21(Army Civilian Training,
Education and Development System)
35 Broad-Based ITM/CIO Competencies
ITM Series (334/391/301-I)
  • Approach
  • to Careers
  • Flexible
  • Adaptable
  • Changing
  • Approach
  • to Practices
  • Business
  • Global
  • Partnering

Technology
Business
16 Competencies
14 Competencies
Leadership 5 Competencies
Core Technology
Core Business
Records Mgmt
Visual Information
Library Mgmt
Publications Printing
Specialized Competencies
8
New OPM IT Job Family Standard 2200(May 2001)
  • 0
  • Series GS-2210 - Information Technology
    Management
  • Covers all GS-0334 Computer Specialist (GS-0334
    series cancelled)
  • GS-0391 Telecommunications and Other Series
    (GS-0301-i) can be reclassified when knowledge
    of IT is paramount
  • Parenthetical Titles
  • Applications Software Operating Systems
  • Customer Support Policy and Planning
  • Data Management Security
  • Internet Systems Administration
  • Network Services Systems Analysis
  • Future Series in IT Job Family Standard GS-2200
  • GS-0854 Computer Engineer
  • GS-1550 Computer Scientist
  • GS-0855 Electronics Engineer

9
Special IT Salary Rate (January 2001)
  • What is it
  • OPM issued Special IT Salary Rate (January 14,
    2001)
  • Special rate determined by grade and locality
    (six groups)
  • What series are entitled
  • GS-0334 Computer specialist
  • GS-0854 Computer engineer
  • GS-1550 Computer scientist
  • What grades are covered and at what rate
  • GS-05 thru GS-12
  • GS-05 is at 33 and GS-12 is at 7


10
Changing Workforce
  • Organizations need a new breed of ITM
    professionals who manage technology with global
    leadership-business-technology skills.
  • As the federal government outsources more of its
    technology skills, leaders will manage a mixed
    government-contractor workforce.
  • The Army ITM workforce is aging one-half are
    eligible for retirement in the next two years and
    only 2 are under age 30.
  • Promising mid-level ITM professionals leave for
    higher industry pay and better work conditions.

11
Changing Workplace
  • Strategies to recruit and retain
  • Recruitment bonuses
  • Special salary rates
  • Education opportunities
  • Student Loan Repayment Program (new)
  • Flexible/compressed work schedule
  • Telecommuting
  • Casual dress
  • Family-friendly practices

12
ITM CP-34 Strategic Plan (2000 - 2005)
Goals and Priorities
  • Vision
  • Customer-focused
  • Communications-
  • strong
  • Best practices

Mission Prepare ITM workforce for 21st
century
  • Guiding Principles
  • Innovate
  • Educate
  • Communicate

OCR/Image Capture
Database Management Systems
  • Goal 1
  • Equip people with flexible skill sets for new
    ways of working
  • ACTEDS Training Plan
  • Federal CIO Competencies
  • Leadership/mentoring

Networking
  • Goal 5
  • Leverage IT to provide
    user-centric products and services
  • ITMCareers web site
  • e-business applications

Storage Management
Document Management
  • Goal 3
  • Build transformational programs
  • ITM/CIO educ/training
  • Gov/industry partnering
  • Leader development
  • Distance learning/CBT
  • Goal 4
  • Recruit, train,and retain
  • quality workers
  • Modern hiring and incentives
  • Cross-training
  • Revitalized Intern/Leader Programs
  • Enhanced Acquisition Tech Workforce
  • Goal 2
  • Model Information Age
  • career strategies
  • Modern career management
  • Cross-functional IDPs

Active projects
13
Vision and Mission
Our Vision Meeting the demands of the 21st
century and building on innovative programs and
services that are customer-oriented,
communications-strong, and technology-enabled. Ou
r Mission Prepare a skilled ITM workforce for
the 21st century. Developing competent and
flexible professionals in a changing world of
work requires ready information, distributed
learning, and continuous communication about
change.
14
Guiding Principles
We will innovate, adapting best business
practices and technologies. We will educate,
focusing on customer benefit and customer
satisfaction. We will communicate, fostering
direct, open, and continuous interaction.
15
Goal 1 Skills for New Work
  • Equip people with flexible skill sets for new
    ways of working
  • Updating the ACTEDS Training Plan
  • Integrating the latest Federal CIO Council Core
    Competencies
  • Building models for leader development and
    mentoring
  • Active Projects

16
Goal 2 Career Strategies
  • Model Information Age career strategies
  • Establishing Individual Development Plans
    (IDPs)
  • Building cross-functional competencies
  • Modernizing our career management practices
  • Active Projects

17
Goal 3 Transformation
  • Build transformational training programs
  • Preparing future leaders through training in
    core ITM/CIO/KM competencies for leadership
  • Expanding options for Training with Industry
  • Extending our reach to customers through
    distance learning and other educational venues
  • Active Projects

18
Goal 4 Recruit and Retain
  • Recruit, train, and retain quality workers
  • Partnering with Army Civilian Personnel to
    maximize modern hiring practices and incentives
  • Establishing cross-training programs
  • Revitalizing ITM Intern and Leader Programs
  • Enhancing opportunities for the Army Acquisition
    and Technology Workforce
  • Active Projects

19
Goal 5 Leveraging IT
  • Leverage IT to provide user-centric products and
    services
  • Developing and promoting worldwide use of our
    interactive web site ITMCareers
  • Applying new technologies to promote best
    practices in an e-business environment
  • Active Projects

20
Education, Trainingand Development
  • University Programs ITM/CIO, Techno-MBA,
    Management of Technology, Knowledge
    Management, e-Business,
    Information Assurance, Biometrics,
    Emerging Technologies, etc.
  • CIO Education IRM College,
    CIO University, USDA Graduate School,
    Universities
  • Computer-Based Training 1400 ITM courses via
    Intra/ Internet to 102,000 users
    www.armycbt.army.mil

ITM Intern Program Two-year structured
program involving formal classroom education,
work-based training, rotations, and mentoring to
prepare future Army leaders with strong business
and technology skills. Training with Industry
High potential program in industry to
broaden business skills and modernize ITM corps.
Top-tier companies share industry best practices
for 6-12 months. Leader Development AMSC/SBLM,
DLAMP, STAR-Strategic and Tactical Advocates for
Results, Executive Leadership Program, OPM
Management Development Seminars
21
Education Programs
  • University Programs
  • ITM/CIO
  • Mgmt of Technology/Techno-MBA
  • e-Business
  • Knowledge Management
  • Information Assurance
  • Emerging Technologies (Biometrics, Computer
    Forensics)
  • CIO Education
  • IRM College
  • CIO University
  • USDA Graduate School

22
Training Programs
  • Short Courses
  • CIO Concepts and Practices field locations
  • Knowledge Management field locations Coming in
    FY 2002
  • Onsite training at MACOM sites (limited)
  • Computer-Based Training
  • 1400 ITM courses via Intra/Internet to 102,000
    users www.armycbt.army.mil
  • Online ITM university courses

23
Leader Development Programs
  • ITM Intern Program
  • Two-year structured program with formal classroom
    education, work-based training, rotations,
    and mentoring to prepare future Army leaders
    with strong business and technology skills.
  • Training with Industry
  • High potential work-based program to broaden
    business skills and modernize ITM corps.
    Top-tier companies share industry best practices
    for 6-12 months.
  • Leader Development
  • AMSC/SBLM (GS-12 and above)
  • DLAMP (GS-13 and above)
  • STAR-Strategic and Tactical Advocates for
    Results (GS-14 and above)
  • Executive Leadership Program (GS-11-12)
  • Executive Potential Program (GS-13-15)
  • OPM Management Development Seminars (GS-11 and
    above)

24
Library Related Programs
  • Lifelong Learning for Librarians
  • Broaden professional competencies
  • Redefine their role and align more closely to
    their organizations mission
  • Become Knowledge Managers and improve customer
    service for new work demands
  • Adapt to and lead change in the organization
  • Education, Training, and Development
  • Degree Programs
  • Certificate Programs
  • Cross-functional developmental assignments

25
Academic Library Programs
  • American Library Association (ALA) Accredited
    Programs
  • Southern Connecticut State University
    -Multi-disciplinary MLS
  • University of Pittsburgh - Ph.D. in Information
    Science /Telecommunications
  • University of North Carolina at Chapel Hill -
    Certificate in Advanced Study - MLIS and selected
    specializations
  • Indiana University - Certificate in IT for
    Librarians
  • Dominican University, IL - Knowledge Management,
    MLS/MIS
  • University of North Texas - School Librarian
    Certificate
  • University of Washington - Certificate in Law
    Librarianship
  • UCLA - Post-MLS MBA Program
  • For more on these and other ALA accredited
    programs
  • http//www.ala.org/alaorg/oa/uslis.html

26
ITMCareers Portal
Direct Access for 10,000 Civilian Army ITM
Professionals https//itmcareers.us.army.mil/cp34
Want to Learn? University programs, CBTs and
more by specialty and region
Questions about YOUR Career Program? CP-34
Frequently Asked Questions, Strategies,
Instructions and Tips on Applications
Advancing Your Career? ACTEDS, Job Announcements
and Career Guidance
27
Interactive Career Planning
  • ITM professionals have an increased need for
    continuous learning and career development
  • ITMCareers will feature dynamic career planning
    and consultation tools to support this
    growing need
  • The interactive environment will provide timely
    services at the click of a button
  • Our Motto
  • Inform -- Reform

Calendar
https//itmcareers.us.army.mil/cp34
28
How to Use ITMCareers
  • Register with Army Knowledge Online
  • Go to http//www.us.army.mil
  • Click on Im a New User to register with AKO
  • Accept the security certificates
  • Follow instructions for Army Portal Access
  • AKO will send you a User ID and Password via
    email
  • Log In to ITMCareers
  • Go to https//ITMCareers.us.army.mil/cp34
  • Enter your AKO User ID and Password
  • Accept the security certificates
  • Go to Career Planning and select Registration
    link
  • Complete registry information

29
ITM Career Program-34
  • Ms. Jackie Rustigian
  • Director
  • ITM Career Program (CP-34)
  • jackie.rustigian_at_hqda.army.mil
  • 703.695.8007 (DSN 225.8007)
  • Mr. Ned Kieloch
  • Program Manager
  • ITM Education Training
  • edmund.kieloch_at_hqda.army.mil
  • 703.697.6156 (DSN 227.6156)
  • Mrs. Miriam F. Browning
  • Director for Information Management
  • Functional Chief Representative
  • U.S. Army/ODISC4
  • miriam.browning_at_hqda.army.mil
  • 703.695.5489 (DSN 225.5489)
  • Ms. Mary Sue Deffily
  • Program Manager
  • ITM Leadership Development
  • marysue.deffily_at_hqda.army.mil
  • 703.695.7797 (DSN 225.7797)

Ms. Kimberly Crandall Registrar kimberly.crandall_at_
hqda.army.mil 703.697.1276 (DSN 227.1276) FAX
703.614.0419 (Comm only)
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