2006 IFMA Annual Meeting Call To Order and Opening Comments San Diego Convention Center Saturday, Oc

1
2006 IFMA Annual MeetingCall To Order and
Opening CommentsSan Diego Convention
CenterSaturday, October 7, 2006

• Teena G. Shouse, CFM
• Chairman of the Board

2
2005 IFMA Annual Meeting Minutes

• Linda Pate
• Motion for Approval?

3

• Thank You

4
2005 2006 Fiscal Year Financial Report

• John McGee
• Second Vice Chair

5
Results2005 2006 Fiscal Year

• Gross Revenue 9,000,000
• Direct expenses of 3,700,000
• Indirect operational expenses of 4,700,000
• Other income of 135,000
• Profit of 575,000

6
Cash Flow

• Increase of 225,000

7
Reserve Funds

• Investment balances increased by 600,000

8
Audit Committee

• Richard B. Cooper, CFM, IFMA Fellow Chair
• Lanny I. Felder, CFM, JD, IFMA Fellow
• John McGee
• Sandra S. Oliver, CFM

9
Annual Audit

• Year ending 30 June 2006
• Audit firm engaged by and reports to Audit
  Committee
• Blazek Vetterling LLP
• Approval by the IFMA Board of Directors

10
Budget2006 2007 Fiscal Year

• Gross revenue of 9,900,000
• Direct expenses of 4,400,000
• Indirect operational expenses of 5,500,000
• Other expense of 100,000
• Loss of 90,000

11
Summary
12
Motion for Approval?
13
Thank you
14
State of the Association Report

• Teena G. Shouse, CFM
• Gary P. Broersma, CFM
• David J. Brady
• Linda Beverly, CAE

15
Membership AccomplishmentsWhat a Year!

• 18,300 members in 60 countries
• 6 net growth
• Favorable when benchmarked with similar
  organizations in our industry
• MGI Venture Program
• 1,500 new members generated in 18 months

16
Recalibrations in Members Choice

• Chapter membership required of new members
• Members Choice continues on renewals
• Staff follow-up e-mails
• Survey with results logged in database
• Chapter reports on Members Choice Web site
• Customized membership applications
• Formation of member acquisition task force
• Messages on target?
• Appropriate data sources?
• Prospect profile?
• Partial shift in funding to local acquisition
  efforts

17
Chapter SupportNow Better Than Ever!

• Best practice sharing
• Chapter leader listservs
• Monthly hot topic teleconferences/Webinars
• Strategic planning
• Facts and Figures

18
Your Chapter Liaisons

• Andrea Flucas
• Tawa Busari
• Kenzie Harris
• Amy Campbell, Chapter Resource Manager
• Barbara Zlatnik, Assoc. Director Member Resources

19
Council SupportFocus on Execution of the Plan

• IFMA Council Strategic Plan
• Board of Directors Approval January 2006

20
Mission Statement

• To provide a forum to share knowledge, expertise,
  and resources to support and advance industry and
  interest specific facility professionals

21
Vision Statement

• IFMA Councils will be the comprehensive network
  of facility related interest and industry
  specific knowledge and resource sharing

22
2006 2007 Council Actions

• Upgrade of communications resources/listservs
• 2007 Industry Forum
• Research/benchmarking
• World Workplace Industry and Interest track
• Web site management assistance
• Non IFMA member participation
• Increased staffing

23
Council Membership Growth

• July 2004
• September 2005
• September 2006

• 3,000
• 7,500
• 9,400

24
Your Council Liaisons

• Melissa Hyde
• Jeannie Nguyen
• Leslie Scantlebury, Council Resource Manager

25
Professional Development(An IFMA Core Competency)

• Focus on career-long learning
• Updated core competency courses
• Business of FM an overwhelming success
• Web-based and audio programs
• Leadership Institute
• Initial foray into executive education

26
CredentialingIFMAs Crown Jewel

• CFM
• Competency-based credential
• Global recognition
• 3,521 designees in 30 countries
• Forthcoming revision of examination
• FMP
• Knowledge-based credential
• Introduced two years ago
• 85 designees in 5 countries
• 227 designees registered and in progress

27
Career Services from Professional Development

• IFMA Career Center in Booth 2015
• CareerZone in Room 23 ABC
• Career counseling
• 15 career workshops Monday Tuesday
• Tools and resources to advance your career
• Recruiters
• Aramark Career Center sponsor
• CH2M Hill Facilities Services
• Genentech
• Linc Facility Services
• Jones Lang LaSalle
• Target

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Recognized ProgramsKey to the Future Success of
the Profession

• Emphasis on a major expansion of these programs
• Degree programs
• Baccalaureate
• Masters
• Certificate programs
• Universities
• Community Colleges
• Approved Providers
• Educational entities in for-profit and
  not-for-profit arena

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Global InitiativesUnderstanding the Complexities
of FM

• European Working Group
• Survey findings compiled
• Professional Development
• Research/benchmarking
• Networking
• Asian Working Group
• Initial survey completed
• Developing clarity related to diversity of FM
• International Global Development meeting
• Tuesday at 200 p.m. in Room 30 CDE
• Peoples Republic of China

30
Global FMLeadership in the Advancement of the
Profession

• Global federation of member-centric organizations
• IFMA
• British Institute of Facilities Management
• Facility Management Association of Australia
• Incorporated as Belgian non-profit association
• July 2006

31
Global FMFocus for the Future

• Advancement of the profession
• Further knowledge and understanding of FM
• Best practice sharing
• Collaboration between FM organizations
• Support geographic areas seeking FM
• www.globalfm.org

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Global FMJoin Us For More Information

• 4.12
• Worldwide Leadership in Facility Management
• Monday at 400 p.m.
• Room 30 AB
• Matt Dawson IFMA
• Steve Gladwin FMA
• Stan Mitchell - BIFM

33
2007 European Facility Management ConferenceA
Collaborative Educational Experience

• Zurich
• Swiss Federal Institute of Technology
• 26 and 27 June
• In partnership with
• EuroFM
• Switzerland Chapter of IFMA
• Maintenance FM Society of Switzerland
• University of Applied Science Waedenswil
• Swiss Federal Institute of Technology

34
Collaborative OpportunitiesResponding to Changes
in the Scope of FM Responsibilities

• World Workplace 2006
• Building Owners and Managers Association
• Society of American Military Engineers
• American Society of Interior Design
• International Interior Design Association
• American Institute of Architects
• Alliance for Sustainable Built Environments
• British Institute of Facilities Management
• Facility Management Association of Australia

35
Collaborative OpportunitiesResponding to Changes
in theScope of FM Responsibilities

• BIFM and FMA
• Partners in Excellence Agreements
• American Society of Interior Design
• FutureWork Research Forum
• Society of American Military Engineers
• Memorandum of Understanding
• 2007 FM Public Sector Forum
• BOMA
• Conference collaboration
• Space Measurement Standards

36
Sustainability InitiativesA Commitment to
Education and Awareness

• Enhanced focus on sustainability now reality
• ASBE relationship
• Forbo Flooring
• Johnson Controls
• Johnson Diversey
• Milliken Carpet
• Owens Corning
• Phillips Lighting
• U. S. Gypsum

37
Sustainability Initiatives

• World Workplace Sustainability track
• GreenZone on Exposition floor
• Sustainability software tools
• IFMA Foundation LEED-EB study

38
Executive Forum 2010Enhanced Clarity with our
Industry Partners

• Consisted of executives representing companies
  with diverse range of products and services
• Strong vested interest in success of our members
• Initial meeting in August/follow up this week

39
Executive Forum 2010What We Learned

• IFMAs image among industry partners
• Our strengths
• Our weaknesses
• Industry partners value proposition to FM
  professionals
• What IFMA can do to assist in achievement of
  their objectives
• How we can move forward in the future

40
Industry Forum 2010Recommendations

• Thought leadership forum on key strategic issues
• Comprehensive communication plan with industry
  partners
• Creation of a knowledge audit
• Continuation of the Forum

41
Knowledge Management Working GroupDelivering
Knowledge When and Where you Need It

• Resource connecting people to knowledge about the
  workplace
• Will initially utilize four different sources
• IFMA headquarters database
• IFMA Chapters and Councils
• General business community
• Public sector agencies and bureaus
• Facilitated Focus Group in May
• Strategic Plan under development

42
Government RelationsInfluencing Public Policy to
Benefit the FM Community

• Focused on promoting significance of FM
• Public policy makers and regulatory agencies
• 2006 Public Policy Forum
• Collaboration with Federal Facilities Council
• Hosted by Congressman Pete Session
• Presentations by
• General Accountability Office
• United States State Department
• General Services Administration
• Department of Defense
• Department of Interior
• Federal Facilities Council
• IFMA

43
Government RelationsAdvocacy Efforts

• Extension of Terrorism Risk Insurance legislation
• Energy Efficiency Building Act of 2006 (H.R.
  5656)
• Congresswoman Judy Biggert
• Pilot program to award grants to businesses and
  organizations for design and construction of
  energy efficient buildings

44
Whats Keeping Us Up At Night?

• For-profit competition
• Demographic changes
• Demand for new learning sources and styles
• Shortage of volunteers
• More opportunities than resources

45

• Your Questions?

46

• Thank You

47
2006 House of Delegates MeetingCall To Order and
Opening Comments San Diego Convention
CenterSaturday, October 7, 2006

• Teena G. Shouse, CFM
• Chairman of the Board

48

• Thank You

49
2005 IFMA House of Delegates Meeting Minutes

• Linda Pate
• Motion for Approval?

50

• Thank You

51
2006 2007 Strategic PlanBalanced
ScorecardStrategy Map

• Overview

52
Insert Strategy Map
53
Strategic Planning Oversight Team

• Meredith Thatcher, CFM, CFMJ, IFMA Fellow
• John McGee
• G. Philip Booker, CFM, IFMA Fellow
• James Loesch, PE, CFM, IFMA Fellow

• Lionel Prodgers
• Arvid Stonkus, IFMA Fellow
• Linda Beverly, CAE
• Donald Young, APR

54
2006 2007 SPOT DeliverablesWhat You Can Expect
This Year

• Cascading of BSC
• Development of eighth objective
• Global strategy
• Reporting mechanism
• External consultant

55
Association Philosophy
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Vision

• To serve as the resource and representative for
  facility management

57
Mission

• To provide exceptional products, services, and
  opportunities that support and advance the
  facility management profession

58
GoalsStakeholder Perspective

• Support a community that fosters vitality,
  momentum, and impact for the facility management
  professional

59
GoalsOperational Excellence Perspective

• Anticipate and prioritize the resources required
  to enhance effective delivery of products and
  services

60
GoalsPeople Perspective

• Inspire passion for the facility management
  profession that compels facility practitioners to
  want to join the IFMA network, engages volunteer
  leaders, and retains/attracts top talent to the
  full-time staff

61
GoalsFinancial Perspective

• Sustain IFMAs financial integrity to achieve and
  fulfill our mission

62
Purpose

• IFMA is a member-centered association that exists
  to guide and develop facility management
  professionals. In support of its members, IFMA
  promotes the facility management profession by
  providing leadership, recognition, and standards
  of excellence

63
Core Values

• Advance Quality
• Achieve Integrity
• Cultivate Communication
• Champion Recognition
• Drive Growth

64
Facility Management Assumptions

• Environment concerns/sustainability
• Wider array of FM core competencies required
• Workplace less defined by physical attributes
• Human factor has become most critical element
• Changes in global demographics
• Global infrastructure development
• Required large scale capital improvements
• Inadequate preparation for terrorist attacks

65
2006 2007 Strategic Objectives
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Stakeholder Perspective

• Provide effective networking experiences for all
  FM stakeholders

67
Stakeholder Perspective

• Advance the career of the FM professional

68
Stakeholder Perspective

• Advance the stature and influence of the FM
  profession

69
Operational Excellence Perspective

• Ensure that optimal structures, systems,
  environment, processes, and technology are in
  place to achieve goals

70
People Perspective

• Provide exceptional volunteer experiences that
  are rich and meaningful for the volunteers and
  advance the work of the association

71
People Perspective

• Provide staff with an environment and resources
  that enables them to excel while achieving the
  organizations mission

72
Financial Perspective

• Maintain viable fiscal position through good
  financial management, diversification of
  revenues, and optimized asset utilization

73
Thank You
74
Item 2Reinstatement of the 75/25
Professional to Associate MembersDonna Byrom,
CFMMid-Ohio Chapter of IFMA
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Item 3Comments From The Floor

• Gary P. Broersma, CFM
• First Vice Chairman

76
Motion for Adjournment?
77
Thank You
78

• IFMA Foundation Scholarships
• Francis Kuhn, CFM, CFMJ
• IFMA Foundation
• 2005 2006 Chair

79

• IFMA Foundation Scholarships
• William Rub
• Executive Director
• IFMA Foundation

80

• Katherine Arruda
• Wentworth Institute of Technology
• 1,000 Museum/Cultural Inst. Council
  Scholarship

81

• Mecayla Bruns
• Columbia University
• 1,000 St. Louis Chapter Scholarship

82

• Isilay Civan
• Texas AM University
• 1,000 Doug Underwood Scholarship sponsored
  by the Houston Chapter of IFMA

83

• Eric Coyne
• Ferris State
• 1,000 Lee Forrest Scholarship sponsored
  by the IFMA Foundation

84

• Marcos Estrada
• U C Berkeley Certificate Program
• 1,000 Silicon Valley Chapter Scholarship

85

• Nick Heibein
• Conestoga College
• 1,000 Canadian Chapters Scholarship

86

• Jessica Hoffman
• Cornell University
• 1,000 Barbara Pryor Scholarship sponsored by
  the Capital Chapter of IFMA

87

• Natasha Jurakhan
• Ferris State University
• 1,000 Karen Marciel Memorial Scholarship
  sponsored by the East Bay Chapter of IFMA

88

• Naresh Kalla
• Texas AM University
• 1,000 George Graves Scholarship sponsored
  by the Houston Chapter

89

• Dana Martin
• North Dakota State
• 1,000 Kansas City Chapter Scholarship

90

• Yongwoong Moon
• Georgia Tech
• 1,000 Sodexho Scholarship

91

• Michael Wimmer
• Kufstein University Austria
• 1,000 Sodexho Scholarship

92

• Eric Coyne
• Ferris State University
• 1,500 Central Pennsylvania Chapter
  Scholarship

93

• Sang-Hoon Lee
• Georgia Tech
• 1,500 Atlanta Chapter Scholarship

94

• Patrick McKown
• Ferris State University
• 1,500 Jim Hickey Memorial Scholarship
  sponsored by the West Michigan Chapter of
  IFMA

95

• Amanda Ford
• Conestoga College
• 2,000 Dallas/Ft Worth Chapter Scholarship

96

• Thomas Kirchweger
• Kufstein University Austria
• 2,500 William Davies Office Refurbishing
  Scholarship

97

• Bruce Alexander
• BYU
• 3,000 Greater Triangle Chapter Scholarship

98

• Jon Douglas
• Conestoga College
• 3,000 Corporate Facilities Council
  Scholarship

99

• Samantha Jansen
• Conestoga College
• 3,000 Philadelphia Chapter Scholarship

100

• Carlos Nome
• Texas AM University
• 3,000 Philadelphia Chapter Scholarship

101

• Nathan Christensen
• BYU
• 5,000 Utilities Council Scholarship

102

• Alicia Zahn
• Cornell University
• 5,000 - Doug Underwood Scholarship
  sponsored by the Utilities Council of IFMA

103

• Thank you