Title of Presentation Here

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the personal side of Unified communications
Title of Presentation Here
Sub-Title Here
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The Personal side of the UC solution
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From Telephony to UC applications - richer
collaboration, greater complexity
Across more devices
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Changing headset role
Headset Role As today (an accessory)
Headset Role Core solution element
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UC complexity heterogeneity
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Enhancing audio experience

• Audio IQ Automatic adjustment of voice levels
  based on background
  noise.
• WindSmart Diffuses wind-noise for clearer
  calls.
• AcuSpeak Intelligent microphone technology to
  transmit voice, not background noise.
• Multipoint Allows single headset to be used
  with multiple devices
  simultaneously.
• Call Clarity Frequency emphasis to aid speech
  intelligibly
• SoundGuard Protection from sudden loud sounds
• Wideband Superior voice fidelity for in-person
  quality

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Its all about collaboration
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Presence enables RT collaboration
Media
Real-time
Asynch
Devices
PC
Rich Media
Deskphone Mobile PhonePC
Presence
Voice
PCMobile Phone
Presence
Text
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Collaborate anywhere
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Collaborate anywhere.. with UC Optimized Headset
solutions
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Office Work- virtual teams, web conferencing

• Teams increasingly dispersed
• Outsourcing, Teleworking, globalization
• effective teamwork more challenging when people
  apart
• Web conferencing improves collaboration,
• More connected to dispersed collaborators
• Clarity of communications must be equivalent to
  in person
• Headsets enhance conference calls
• Wideband support delivers superb voice clarity
• Multi-media applications include Music Webcasts

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Office WorkDA40/SupraPlus WB - best voice
performer

• Professional grade headset- ultimate comfort and
  reliability
• Wide-band for superb voice clarity
• USB connection to PC
• Compatible with ALL leading UC applications

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Office WorkCS Series Office Professional
Headsets

• Best performing wireless headsets for deskphone
  and PC Telephony/UC applications
• Extended range for in-office mobility
• IntelliStand automatically answers callwhen
  headset is picked up from base

CS60-USB
CS60
CS70N
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Telework - home/life balance

• Home office is the primary office
• Enabled by network access (WiFi, Broadband,
  PSTN).
• No PBX desk phone (though PC and mobile ext. to
  PBX)
• Home phone used when web conferencing
• Presence becomes essential link to co-workers
• PC based IM escalated to voice when needed
• Web conferencing provides collaboration
  environment
• Unified Messaging ensures visibility of voice
  mail in RT
• Wireless headsets offer freedom to roam
• Better work-life balance
• Better ergonomics during long conference calls

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TeleworkCS Series Office Professional Headsets

• Best performing wireless headsets for deskphone
  and PC Telephony/UC applications
• Extended range for in-office mobility
• IntelliStand automatically answers callwhen
  headset is picked up from base

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Mobile Work - agility

• Your office phone is wherever you are
• Enabled by network access (WiFi, Broadband, 3G).
• Offline voicemails (UM), as with email today
• Laptop and Mobile Phone are essential
  communications tools
• PC Telephony as natural extension of IM
• Mobile phone your lifeline to others while mobile
• Web conferencing means I can meet anywhere
• Staying connected to BOTH is a need, not a want

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Plantronics Voyager 510 USB
The Ultimate UC-optimized Bluetooth headset.

• Multi-point headset for use with multiple devices
• Plug and Play USB Bluetooth - Voice adapter
• Application integration for enhanced usability.

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Mobile Work Voyager510 Ultimate UC
connectivity

• Multi-point Bluetooth headset- seamlessly share
  one headset between mobile phone and PC.
• Plug-and-play USB Bluetooth Voice adapter- use
  Bluetooth headset with a PC without the hassle
  complexity of Bluetooth installation on the PC.
• PersonoCall software-answer and end softphone
  calls and get call notification, via the headset.
• Travel-optimized
• Noise-cancelling WindSmart microphone -ideal for
  noisy outdoor environments.
• 6 hours talk-time and a compact USB travel
  charger for laptop UC applications.

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EASY Plug Play install
Step 1 Plug it in thats it. Step 2 Install
PersonoCall (optional) for Softphone integration

• The PC doesnt even know its a Bluetooth device
• Automatically set as the default audio device
• No risk of host pc problems because it isnt
  changing PC device handlers at all.

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versus typical Bluetooth install
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we are still going
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Hoteling - on-campus leased office
Temporary office space during campus
visits Shared space with no privacy, short term
use Network access for laptop with little desk
space Major corporate trend to reduce real estate
costs UM delivers voice mail via In-Tray No
office phone provided Calls made with PC
Telephony and Mobile Phone
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HotelingAudio 480 Virtual Phone Booth
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Working in a UC World right headset for the
environment
Office Work - Best voice fidelity - Presence
visible - Three devices
Telework - _at_home mobility - Multi-tasking
work-life - Multiple devices _at_home
Mobile Work - Portability of tools - External
noise - PC Mobile device
Hoteling - Privacy - Portability - No
deskphone
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Your new phone

• "The phone is going to be the PC, the PC is going
  to be the phone"
• Bill Gates, WinHEC Conference, California, 2007

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more than the sum of the parts
Multi-point Voyager headset USB Bluetooth-Voice
adapter PersonoCall software


Unique solution! (and award winning)
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Element 1 Multi-point technology
PROBLEM Most Bluetooth headsets only work with
one device at a time. And most mobiles think they
are that device
Most mobile phones hang on to the headset link
and needs to be manually disconnected before the
headset can be used with a PC (which is also
often awkward). So switching uses of the
headset is slow difficult.
SOLUTION Voyager headset is Multi-point, allowing
it to be seamlessly shared between PC Mobile
phone via its unique ability to maintain links to
two devices simultaneously..
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Element 2 Voice adapter
PROBLEM Bluetooth device installs on PC are often
problematic and once installed, dont always work
with headset as youd expect.
Conflicts possible, often need to be quite
PC-literate to get it working. Some Bluetooth
drivers (e.g. Microsoft drivers) do not support
voice so cant be used with headsets
SOLUTION Plug and Play Voice optimized
USB-Bluetooth adapter.

• No BT stack loaded onto the PC removing risk of
  conflicts.
• PC sees it as USB voice device- the adapter
  handles all Bluetooth connection, not the PC.
• Intelligent Softphone Management

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Element 3 PersonoCall
PROBLEM You probably think Bluetooth headsets
work as well with PC Softphones as they do with
Mobiles. They dont.
Almost none provide any call management,
resulting in very poor user experience with most
softphone. No notification in headset when call
is received No call-answering from headset-
instead it is necessary to open audio to headset
AND answer call via Softphone.
SOLUTION PersonoCall provides unparalleled UC and
Softphone integration for remote call
notification control plus rich media controls
for managing conflicts between UC applications
from multiple vendors.
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Element 4 Windsmart Technology
Normal Speech
Speech withWind Noise
Speech withWindSmart
WindSmart Porous Material
The WindSmart Advantage Less wind and background
noise clearer conversations
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Multipoint explained
Once paired, headset connects to mobile
automatically when in range. Calls on mobile can
be answered via headset
AND also connects to PC. Calls on PC can be
answered via headset
Two virtual ports A and B available
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Multipoint explained
Call in progress
Even when using headset with mobile phone on a
call...
get call notification on headset for 2nd call
from PC. Use headset to end call on mobile and
take PC call.
Two virtual ports A and B available