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Donna Childs, CAE President and CEO

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... level of fraud and scams has skyrocketed in America. ... Internet. In a six week period, more calls on scams than on businesses. Better Business Bureau ... – PowerPoint PPT presentation

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Title: Donna Childs, CAE President and CEO


1
Best Organizational Ethics Resources
Donna Childs, CAE President and CEO Better
Business Bureau of Dayton/Miami Valley
Wright State University Third Business Integrity
Breakfast Dayton, Ohio June 15, 2005
2
What role/impact does the BBB have on ethics in
our marketplace?
3
Mission
  • Promote and foster ethics
  • in the marketplace.

4
Vision
  • The preeminent resource of marketplace
    information and dispute resolution.

5
Services
  • We provide reliable information on businesses and
    charities regarding their business practices.
  • Monitor business and charity practices.
  • Work with them to increase and develop capacity
    and performance.
  • We expose scams.

6
How is the business climate?
  • 24,000 businesses
  • 500 unsatisfactory records
  • 3,600 members held to a higher level of ethics,
    elite

7
Having Said That
  • The level of fraud and scams has skyrocketed in
    America.
  • Identity theft
  • Foreign lotteries
  • Mortgage foreclosure
  • Corporate wrong doing
  • Internet
  • In a six week period, more calls on scams than on
    businesses.

8
BBB Impact
  • 113,769 instances of service this year
  • 16,000 reports on businesses
  • 500 hundred million in marketplace transactions

9
Important to Get Educated
  • Your business
  • Your family
  • Your employees
  • BE MORE AWARE
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