Presented by: Teresa Just Nortel Territory Account Manager, Utah 8018912722, tjustnortel'com Amy Wel - PowerPoint PPT Presentation

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Presented by: Teresa Just Nortel Territory Account Manager, Utah 8018912722, tjustnortel'com Amy Wel

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SIP trunking & remote workers. All features for one price, for all users. No hidden fees ... Calculates net savings of using broadband over PSTN trunking. ... – PowerPoint PPT presentation

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Title: Presented by: Teresa Just Nortel Territory Account Manager, Utah 8018912722, tjustnortel'com Amy Wel


1
Presented byTeresa Just Nortel Territory
Account Manager, Utah801-891-2722,
tjust_at_nortel.com Amy Welsh Nortel Strategic
Partner Development919-991-7017,
awelsh_at_nortel.com  Jean Wilmott Nortel
Strategic Partner Development913-469-7496,
jean.wilmott_at_nortel.comAlex Zolotar SCS
Solution Product Managerazolotar_at_nortel.com
Nortel Software Communication Solution on IBM
Power Systems
2
Nortel and IBM Alliance Unified Communications
and CollaborationNortel SCS on IBM Power Systems
3
Nortel-IBM Alliance Joint Mission
Deliver customer-centric IT and communication
solutions that transform enterprise and carrier
business
Multi-Faceted Alliance
4
IBM and Nortel Delivering Value in Todays
Economy
GLOBAL LEADER IN BUSINESS AND IT INNOVATION
  • Dominates every category and region
  • Ranked as 1 or 2 in consulting, systems
    integration, maintenance, Web hosting,
    application services and data center outsourcing.
  • Lotus Notes/Sametime 46 of desktops
  • 64 SOA Market Share
  • Worlds largest IT Services Provider
  • IBM Global Services - 59B 2008 Revenue
  • 2 World Recognized Brand, 170 countries
  • Nearly 100,000 consultants globally
  • IBM Global Finance largest IT financier
  • Strong Comms Services Practice expertise
  • Worlds Largest Enterprise Telephony installed
    base
  • IBMs only partner who can deliver both IPT/UC
    and Enterprise Data solutions
  • IBMs only communications partner in SOA
    Applications
  • Continued RD commitments innovation
  • 1 Global PBX line shipments in 2008
  • 1 in Unified Messaging licenses 1H 2008
  • 2 Contact Center Revenue, 2007, 50K cont ctrs
  • 2 NA IVR Revenues
  • 3 Ethernet Switching Global Revenue -gt80M ports
  • Gartner Leaders Quadrant for UC, IPT, CC, IVR

GLOBAL LEADER IN COMMUNICATIONS
5
Nortel SCS on IBM Power Systems Solution
6
Nortel Software Communication System
(SCS)DeliveringUnified Communications and
Collaboration
  • Voice
  • Communications
  • Messaging
  • Audio
  • Conferencing

Instant Messaging Email White-boarding Video
Conferencing Presence
Unified Messaging (Voice/Email)
Seamless Unified Communications And Collaboratio
n
7
Unified Communications
A key business solution on the Power Platform
THE OLD separate networks for voice and data
THE NEW Converged network for voice as an
application
Voice as an APPLICATION
DATA
ERP
Exchange
Domino SameTime IM
IP telephony, messaging
CRM
VOICE
Financials
8
Integrated UC ApplicationsEnhancing productivity
and increasing customer service
Wide breadth of UC features - bundled in one low
price
9
Integrated UC ApplicationsEnhancing productivity
and increasing customer service
Sage Research 2006
10
Personal On-Demand ConferencingMeet-me and
ad-hoc conferencing for every user
Personal Bridge
  • Cost effective Everyone gets a conference bridge
    number- SW based with no addl HW or licenses
    required
  • HD audio for high quality voice
  • Scalable supports 200 simultaneous ports per
    server, or 400 with two servers
  • Easy to use intuitive, graphic based chair
    controls including mute, isolate disconnect
  • Integrated accessible / controlled via SCS user
    portal
  • Secure Chair can vie participants, password
    controllable

Click-to-conference
Release 3.0Changes
Better integrated, easier to use, increased
scalability and removal of scheduled/instant
conferencing.
new
11
Lets talk about simplicity
  • ONE user license for all these capabilities
  • IP PBX w/ call control
  • Unified Messaging
  • Conferencing
  • Informal Call Center
  • Auto-attendant
  • Softphone
  • Instant messaging
  • Presence
  • Video
  • Redundancy
  • SIP trunking remote workers

All features for one price, for all users No
hidden fees No additional application licenses No
additional hardware required 250 MSRP
12
Supported Platforms
IBM System I PowerPC5 (Linux)
Nortel
IBM System I PowerPC6(Linux)
IBM System X Desktop, Server rack Blade center
(Linux)
IBM System X3400(Linux)
SIMPLY ADD SCS TO YOUR POWER SYSTEM FOR INSTANT
UC
13
SCS on IBM Power - architectural overview
LOB Application
LOB Application
14
SCS Solution ComponentsOverview
Now supports 2000 users/server!
new
PSTN
new
SIP based 1200 Series!
SIP Phones
Standard IT Server
LAN / WAN
Faxes, Portable Phones
Desktop / Laptop
FAX
  • Softphones and Plug-ins
  • Nortel Softphone 3455
  • Nortel Softphone 3456
  • Nortel Plug-in 3457 for IBM Lotus Notes/Sametime
  • Nortel Plug-in 3458 for Microsoft Outlook

Remote Workers
Software based SBC
IP Network
SIP Trunking
new
Reduces SCS costs by 10-30!
15
Supported SIP Clients
Desktop
IP Phone 1220 (Intermediate-Level)
IP Phone 1210 (Standard-Level)
IP Phone 1230 (Premium Intermediate-Level)
Polycom SoundPoint
IP Phone 330
IP Phone430
IP Phone 550
IP Phone 650
Exp Modules
IP Phone 670
Video / WLAN
Conferencing
Polycom SoundStation
Softphone 3456
Softclients Plug-ins
IP Phone 6000
IP Phone 1535
IP Phone 7000
Microsoft Outlook Plug-in
IBM Lotus Notes / Sametime Plug-in
LG-Nortel 6800 Series softphone 3455 also
supported
16
Differentiated Versus Traditional Vendors
17
Differentiated Versus Open Source
Open Source requires strong IT expertise and is
generally not cost effective to support as
critical business application.
18
Quantifying YOUR Business Benefits SCS Customer
Business Case Tool
  • New easy to use, easy to understand excel-based
    SCS ROI tool for customers
  • Allows you to calculate SCS cost savings
  • Elimination of legacy PBX maintenance costs
  • Elimination of 3rd party conferencing costs
  • Long distance savings gained by migrating to
    broadband
  • Reduction of calling card 2nd line costs for
    tele-workers
  • Much more!
  • Allows you to quantify productivity improvements
    by deploying UC
  • Employee time savings through IM presence,
    unified messaging, Find me, Follow me the
    ability to work at home
  • Offers industry standard guidelines for each
    input
  • Even if your customer doesn't have their specific
    data - you can run an analysis based on what is
    typical in the industry.

Contact your Authorized Nortel SCS Partner to
calculate YOUR ROI!
19
SCS Customer Business Case Example Step One
Calculate cost savings
Scenario 300 person enterprise with separate
legacy voice network
Cost of upgrading PBX to support new users and
features versus buying installing and maintaining
SCS
Elimination of outsourced conference fees _at_ 3
cents per min
50 teleworkers paying 55 for second line 35
per month in calling card charges
Calculates net savings of using broadband over
PSTN trunking. Assumes 100 users making 5 x 25
min calls per day _at_.03 per minute
20
SCS Customer Business Case Example Step 2
Adding in Productivity
Scenario 300 person enterprise with separate
legacy voice network
Model assumes 150 users for unified messaging,
presence and IM and Find me/ Follow me Average
employee salary is 40,000 per year
Save 5 mins per day
Save 20 mins per day
Save 10 mins per day
21
SCS on IBM Power - Key Takeaways
  • A complete Unified Communications solution on one
    system to connect co-workers, suppliers, partners
    and customers
  • Improve productivity and speed collaboration for
    increased competitive advantage
  • Extend IBM Power Systems technologies for
    reliability and efficiency. Gain the benefits of
    virtualization, simplicity, reliability,
    integration, vertical growth and security to
    unified communications
  • A COMPLETE solution on ONE system. Allows the
    flexibility of running, unifed communications and
    business applications all in one footprint
  • Reduce Total Cost of Ownership by Integrating
    your voice, collaboration and business
    applications, to lower your traditional
    messaging, networking and telephony costs while
    enhancing the way you do business
  • Save costs, streamline business processes and
    boost customer satisfaction and loyalty

22
SCS Demonstration
  • End User Experience
  • Administration
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