Quality Assurance Framework

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Quality Assurance Framework

• Julie Groome, UK GRAD Programme
• David Pardey, QMD Ltd

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quality assurance .
is the process by which an organisation ensures
that

• its performance consistently achieves the
  standards it has set for itself
• any problems are identified and resolved as
  quickly as possible and
• systems and services are continuously improved to
  meet and raise standards.

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a simple QA model
What is planned
What happens
Inputs People Learning materials Venues, etc
Process Programme design and delivery
Outputs Learning outcomes and student behaviour
Continuous Improvement
Feedback
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qa and the UK GRAD programme
Our immediate goals are threefold

• To ensure that programmes are designed and
  delivered in ways that ensure that they meet
  their objectives
• To ensure that the activities used on programmes
  develop identified skills - and to develop these
  activities and improve them, where appropriate
• To ensure consistency across national, regional
  and local Programmes

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question 1

• Based on your collective experience
• 1. What do you regard as 'best practice' in
  designing, organising and running an 'equivalent'
  GRAD Programme course? (NB This is what you do
  or would aspire to,not simply what you expect to
  achieve)

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question 2

• Based on your collective experience
• 2. What are/do you expect to be the principal
  barriers to achieving your aspirations for best
  practice? (NB Both internal to your
  organisations and external barriers)

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question 3

• Based on your collective experience
• 3. What would you look to the Centre of
  Excellence/CRAC to do to help you overcome these
  barriers and help you achieve your aspirations
  for best practice?