Joint ICPMNetspar Discussion Forum Maastricht University

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Joint ICPM/Netspar Discussion ForumMaastricht
University

• The Pension Delivery Organization
• of Tomorrow Theory and Practice

Claude Lamoureux (Canada) A Canadian High
Performance Model 130 pm, Tuesday, October 30,
2007
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January 1991 Results for Total Sample
Total Sample (191)
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January 1991 Results for Total Sample
Total Sample (191)
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Our Vision

• Outstanding Service Today
• Retirement Security Tomorrow

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Our Values

• Providing outstanding service to our members
• Openness and honesty in all communications
• Conducting our business with uncompromising
  integrity
• Our people are our most valuable resource
• Talent lies with the individual, success lies
  with the team

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Overall, OTPP continues to score highly in most
areas. On average, Service Climate, Openness,
Direct Supervision and Recognition are rated
particularly highly