Staff Discovery Interviews TRANSFORMING PATHOLOGY Gaynor Woods Improvement Facilitator Retention

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Staff Discovery InterviewsTRANSFORMING
PATHOLOGYGaynor WoodsImprovement
FacilitatorRetention Recruitment Initiatives
Team
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The Discovery Interview Process

• The Discovery Interview process is used by teams
  to improve the way they meet the needs of their
  staff
• through listening to their stories about the
  impact of their NHS experiences on their everyday
  lives, and linking what they learn with their own
  professional knowledge and experience .

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Staff Discovery Interview Spine
A prop that acts as a guide through a sequence of
carefully constructed steps. It is not a question
sheet with leading or loaded questions Discovery
Interviews provide opportunities for staff to
directly tell the story of their experience using
a framework that guides through the key stages
Helps keep the story teller in control of the
interview and provides consistency across
interviews
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Transforming Pathology Spine

• Tell me about what made you go into pathology /
  Name of role.
• Tell me about what it is like to work as a
  pathologist/ Name of role.
• Tell me about working in the profession.
• What developments would you like to see in
  pathology in the next couple of years?
• Tell me about your vision for pathology (5
  10years time).
• Is there anything else you'd like to tell me?

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Possible responses to hearing a story

• a change that is so small and obvious that it can
  be immediately implemented
• a change that requires more attention by the team
  providing care, and for which using the Nolan
  framework as a guide will enhance the chances of
  learning and success.
• a question that requires more investigation
  before any change is made.

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Further InformationRetention Recruitment
Initiatives Team Websitewww.modern.nhs.ukReten
tion Recruitment Initiatives Office0207
0616745Gaynor Woods, Improvement
Facilitatorgaynor.woods_at_dh.gsi.gov.uk