Unified Communications

1
Unified Communications Basics Told Through Case
Studies
2
Unified Communications Basics

• Panelists
• Kenneth Kuenzel
• Founder, VP Engineering and CTO          
• Covergence      
• Buzz Kleinert     
• Director, Market Operations        
• Siemens Enterprise Communications       
• Clinton Fitch      
• Unified Communications Product Manager 
• Spanlink Communications          
•                      

3
A Definition of UC
Communications Integrated to Optimize Business
Processes
4
UC Elements
Mobility
Presence, plus rules
Messaging (IM, email, UM, chat)
Call Control/ VoIP
Conferencing/ Collaboration (audio/video/web)
Source COMMFusion LLC