Risk Management User Group

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Risk Management User Group

• December 4, 2008

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WELCOMEMichael L. Hay, CRM, CGFM, CPPM
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MEETING AGENDA

• Introduction Mike Hay
• 830 900 Legislative Update Jonathan Bow
• 900 1000 Return to Work Danny Taylor
• TX Department of Insurance
• 1000 1015 BREAK
• 1015 1045 Safety and Security Sam Stone
• 1045 1145 A Tale of Two Storms Sam Arant
• Hurricanes Ike and Rita

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LEGISLATIVE UPDATE

• Jonathan D. Bow
• Executive Director

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RETURN TO WORK

• Danny Taylor, CRC
• Texas Department of Insurance

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BREAK

• See you in 15 minutes

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A Tale of Two StormsHurricanes Rita and Ike

• Samuel H. Arant
• State Office of Risk Management

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Presentation Outline

• Comparison of Hurricanes Rita and Ike
• Discussion of Hurricane Rita
• Discussion of Hurricane Ike
• Lessons Learned from Hurricane Rita
• Comments and Recommendations as a Result of Both
  Hurricanes (presenter and audience)

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Hurricane Comparison

• Hurricane Rita
• Category 3 storm
• Texas landfall near Sabine Pass at 0238 hours on
  9/24/05
• Winds 115 mph
• 3 of 7 direct deaths, 113 of 120 indirect deaths
  occurred in TX

• Hurricane Ike
• Category 2 storm
• Texas landfall east end of Galveston Island 0210
  hours on 9/13/08
• Winds 110 mph
• 48 of 82 direct and indirect deaths occurred in
  TX, with 202 missing

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Hurricane Comparison cont.

• Hurricane Rita
• 11.3 billion in property damage (U.S.)
• 9th costliest U.S. Atlantic hurricane
• 4th most intense Atlantic hurricane
• Most intense tropical cyclone ever observed in
  Gulf of Mexico

• Hurricane Ike
• 27.0 billion in property damage (U.S.)
• 3rd costliest U.S. Atlantic hurricane

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Hurricane Rita

• Governor Perry recalled all emergency personnel
  (1200 Texas National Guard,1100 Texas State Guard
  members, several hundred Texas Game Wardens) from
  Hurricane Katrina recovery efforts in
  anticipation of Hurricane Ritas landfall.
• The federal government deployed 11 Disaster
  Medical Assistance Teams and mobile medical
  hospitals in East Texas. The teams treated 7500
  patients during and following Hurricane Rita.
• Governor Perry ordered and TXDOT implemented a
  contraflow lane reversal plan on I-45 north to
  Dallas, I-10 west to San Antonio, and U.S. 290 to
  Austin on 9/22/05 (two days before landfall).

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Hurricane Rita cont.

• Galveston County officials ordered staggered
  mandatory evacuations of county residents
  beginning at 1800 hours on 9/21/05 (2½ days
  before landfall). The evacuation included all
  patients of UTMB to other regional hospitals, and
  including 400 TDCJ hospitalized offenders to the
  UT Health Center in Tyler.
• Houston mayor urges residents to evacuate the
  city on 9/21/05. By 1500 hours, all freeways are
  at a stand-still.
• Golden Triangle residents cannot respond to
  mandatory evacuation orders due to evacuation
  routes full of Houstonians.
• Traffic volumes did not ease for 48 hours as 3
  million Gulf Coast residents evacuated in
  advance of Hurricane Rita.

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Hurricane Rita cont.

• It is estimated 2 million residents lost
  electricity during and after the storm.
• Some areas of the Golden Triangle did not have
  power for six weeks.
• Displaced residents were offered up to 60 days in
  hotels, followed by FEMA supplied trailers, if
  needed. Generators, chainsaws, and monetary
  assistance was also offered by FEMA.
• On the morning of 9/23/05, 23 people died in a
  bus transporting Rita evacuees to Dallas. 31
  deaths were reported in Harris County, all of
  which were indirect deaths (evacuation and
  cleanup activities).

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Hurricane Rita cont.

• Workers Compensation Claims Involving Hurricane
  Relief Efforts (State Employees)
• Twelve (12) claims to date involving Hurricane
  Katrina relief efforts.
• Five (5) claims to date involving Hurricane Rita
  relief efforts.
• Eight (8) workers compensation claims involved
  Department of Public Safety employees. Next
  highest number of claims (4) involved Texas Parks
  and Wildlife Department employees.
• State Agencies that reported workers
  compensation claims Texas Parks and Wildlife
  Department, Texas Department of Public Safety,
  Texas Health and Human Services Commission,
  Governors Task Force (TEEX), and the University
  of Houston.

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Hurricane Rita cont.

• Causes of Workers Compensation Claims
• Possible contaminated water (2 claims)
• Possible contaminated air (5 claims)
• Wind from storm (closing door on DPS Troopers
  hand) (1 claim)
• Putting up tents (1 claim)
• Lifting activities at evacuation center (1 claim)
• Clearing debris (1 claim)
• Providing medical care (1 claim)
• Evacuation activities (3 claims)

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Hurricane Rita cont.

• Workers Compensation Injuries
• Upper respiratory infections (5 claims)
• Contact dermatitis (2 claims)
• Twisted ankle (1 claim)
• Low back strain (1 claim)
• Needle stick (1 claim)
• Fracture of hand (1 claim)
• Tendonitis of hands (1 claim)
• Abrasions of leg (1 claim)
• Insect bites (1 claim)
• Heat exhaustion (1 claim)
• Shoulder strain (1 claim)

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Hurricane Rita cont.

• Property and Casualty Losses
• Lamar University, Lamar Institute of Technology,
• Lamar State College Orange, Lamar State
  College Port Arthur
• 38.6 million loss
• Damage to every building on campus
• University closed for 17 days
• Causes of loss were wind, wind-blown rain and
  flooding
• All buildings were not insured
• 12.9 million from FEMA on the condition that
  damaged buildings would be insured once repaired
• 25.7 million from State of Texas (HB63)

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Hurricane Rita cont.

• Property and Casualty Losses
• TPWD
• 3.6 million loss
• Damage to 8 state parks, 3 wildlife management
  areas, one fish hatchery, and one sea center
• Causes of loss were wind and wind-blown rain
• No insurance
• 3.2 million from FEMA on the condition that
  damaged buildings would be insured once repaired

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Hurricane Ike

• On 9/10/08 (2½ days before landfall), President
  Bush made an emergency declaration for Texas in
  advance of Hurricane Ike. The emergency
  declaration made federal money available for
  preparations and evacuations.
• On 9/9/08, The Texas Rural Water Association held
  meetings with state agencies to plan for water
  needs of gulf coast residents prior to and
  following hurricane landfall.
• On 9/10/08, the Galveston City Manager ordered a
  mandatory evacuation of the low-lying west end of
  Galveston Island. Later (9/11/08), the mandatory
  evacuation was extended to all of Galveston
  Island and low-lying areas of Galveston, Harris,
  and Chambers counties.

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Hurricane Ike cont.

• Also, on 9/11/08 at 2019 hours, the National
  Weather Service issued a strongly worded bulletin
  regarding storm surge along Galveston Bay. The
  bulletin advised residents living in
  single-family homes in some parts of coastal
  Texas may face certain death if they do not
  evacuate.
• It was reported that as many as 25 of Galveston
  and Port Arthur residents did not evacuate.
• It was predicted that low-lying areas east of the
  projected eye (Morgan City, LA to High Island,
  TX) would be subjected to a storm surge up to 20
  feet.

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Hurricane Ike cont.

• Electrical power customers in Southeast Texas
  began losing electricity before 2000 hours on
  9/12/08.
• Estimates range from 2.8 million to 4.5 million
  customers lost power before, during, and after
  Hurricane Ikes landfall.
• By 1600 hours on 9/12/2008, the rising storm
  surges waves began overtopping the 17 foot
  Galveston Seawall.
• Widespread flooding include downtown Galveston 6
  foot deep in the Galveston County Courthouse,
  UTMB.

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Hurricane Ike cont.

• In Houston, the 75-story Morgan Chase Tower was
  damaged. Reliant Stadium was also damaged.
  Power outages were a major problem, minor
  flooding occurred.
• On the Bolivar Peninsula, lost beach front homes
  exceeded 80 and approached 95.
• Bridge City and Orange, TX were inundated by the
  storm surge. The levee in Pt. Arthur remained
  intact. The Bridge City major stated that only
  24 homes were not affected by the Hurricane Ike
  storm surge. Widespread flooding occurred in
  downtown Orange.

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Hurricane Ike cont.

• Workers Compensation Claims
• 21 claims to date involving Hurricane Ike relief
  efforts.
• 7 workers compensation claims involved TDCJ
  employees. The next highest number of claims (2)
  involved Adjutant General employees, DPS
  employees, DSHS employees, TCEQ employees, and
  UNT employees.
• State agencies that reported workers
  compensation claims include GLO, Adjutant
  General, DPS, TABC, HHSC, DSHS, DADS, TCEQ, TDCJ,
  and UNT.

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Hurricane Ike cont.

• Causes of Workers Compensation Claims
• Slip, trip, or fall (5 claims)
• Vehicular accidents (4 claims)
• Improper lifting (3 claims)
• Exposure to a hazardous substance (2 claims)
• Pushing or pulling (1 claim)
• Twisting (1 claim)
• Hand tool (1 claim)
• Foreign matter in eye (1 claim)
• Insect bite (1 claim)
• Food poisoning (1 claim)
• Exposure to a communicable disease (1 claim)

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Hurricane Ike cont.

• Property and Casualty Loses
• TPFA
• Minor damage to Ramirez State Office Building in
  Houston.
• Roof flashing damage, fence damage, windows,
  debris
• SHSU
• Minor damage i.e. trees and debris
• SFASU
• Minor roof damage damage to stadium lights,
  windows, fence
• Tree damage, debris removal
• 222K in losses

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Hurricane Ike cont.

• Property and Casualty Losses cont.
• TYC
• Roof damage to two dorms and cafeteria at the Al
  Price Facility in Beaumont
• Estimated Loss - 225K
• TPWD
• Damage to 6 state parks, 3 wildlife management
  areas, one state historical site (San Jacinto)
• 3 state parks previously damaged by Hurricane
  Rita, damage to uninsured buildings
• Damage to 3 other state parks, wildlife
  management areas, state historical site not
  insured
• Complete loss Galveston Island State Park, Sea
  Rim State Park (Sabine Pass, TX)
• 32.3 million in losses damage from wind and
  storm surge

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Hurricane Ike cont.

• Property and Casualty Losses cont.
• U of H (Main Campus)
• 31.4 million in losses
• Major roof damage to College of Architecture,
  Recreation and Wellness Center, KUHT building, MD
  Anderson Library
• Major water damage to Architecture books,
  practice floor of Alumni Building
• Losses due to wind and wind-blown rain
• U of H (Downtown)
• 2.0 million in losses
• Damage to Shea Street Building (windows and
  contents)

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Hurricane Ike cont.

• Property and Casualty Losses cont.
• U of H (Clear Lake)
• 2.0 million in losses
• Damage to windows, contents of one building
• Losses due to wind and wind-blown rain
• U of H (Sugarland)
• 500K loss
• Damage to a building under construction

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Hurricane Ike cont.

• Property and Casualty Losses cont.
• Lamar University
• 5.8 million estimated loss
• Interior water damage to Cardinal Village dorms,
  roof damage to Montagne Center, damage to windows
  of the Library, wind damage to stadium press box,
  roof damage to museum
• Losses due to wind and wind-blown rain
• Lamar Institute of Technology
• 2.3 million estimated loss
• Damage to roof and contents of Technology Center
  and Building 5
• Losses due to wind and wind-blown rain

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Hurricane Ike cont.

• Property and Casualty Losses cont.
• Lamar State College (Pt. Arthur)
• 650K in estimated losses
• Roof and contents damage to Fuller Building, roof
  and contents damage to student center
• Losses due to wind and wind-blown rain
• Lamar State College (Orange)
• 6.5 million in estimated losses
• Storm surge water in 7 of 8 buildings on campus
• Campus closed for 3 weeks due to storm
• Losses due to storm surge, wind, and wind-blown
  rain

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Hurricane Ike cont.

• Property and Casualty Losses cont.
• Adjutant General
• Minor damage to facilities in Beaumont, Pt.
  Arthur, Pt. Neches, LaMarque, Baytown, Pasadena
• Uninsured or Insured Elsewhere Damages
• TSU
• Texas Historical Commission
• Adjutant General
• TPWD
• TDCJ

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Lessons Learned from Hurricane Rita

• A complete evacuation of a major city (Houston)
  and region (Southeast Texas) does not work.
• Lack of emergency coordination among local,
  state, and federal relief services.
• Lack of mutual aid agreements.
• Lack of immunizations for state emergency
  responders.

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Lessons Learned from Hurricane Rita cont.

• Lack of personal protective equipment for state
  emergency responders.
• Lack of a process to decontaminate state
  equipment after use.
• Lack of emergency power equipment (generators).
• Lack of testing of Business Continuity Plans
  (those that have plans).
• Many of the state buildings damaged by Hurricane
  Rita were not covered by property insurance.

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Comments and Recommendations as a Result of Both
Hurricanes

• Presenter and Audience Contributions

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Risk Management User Group

• Thank you for attending
• Happy Holidays!!