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Digital Business Options, LLC Growing your Business with Technology

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Performance Scan. Tier 1. Tier 2. Tier 3. Tier 1 ... Cabling: Cat 5, Cat 5e, Cat 6, Fiber. Digital Business ... Cabling: Cat 3, Cable Distribution Systems ... – PowerPoint PPT presentation

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Title: Digital Business Options, LLC Growing your Business with Technology


1
Digital Business Options, LLCGrowing your
Business with Technology

Digital Business Options, LLC Proprietary
Information
2
Our Customers Requirements
  • Increase Network Availability
  • Decrease Staffing Training Requirements
  • Optimize your Networks Bandwidth Utilization and
    Performance
  • Improve Productivity while Decreasing
    Operational Costs

Knowledge
Experience
Quality Service
Customer Satisfaction
Digital Business Options, LLC Proprietary
Information
3
Digital Business Options Solution
  • Our Network Operation Center Provides
  • 24x7x365 Monitoring
  • Problem Detection, Resolution and Notification
  • Performance Management
  • Network Optimization
  • Software Maintenance Upgrades
  • Configuration Backups
  • Trouble Tickets, Status, Performance
    Utilization Reports are all available via the
    Internet

Digital Business Options, LLC Proprietary
Information
4
Network Monitoring Models
Network Monitor Advanced Network Monitor Basic Server Monitor Advanced Server Monitor Basic Performance Scan WWW/FTP
Network Operations up to 7x24x365 X X X X X
Problem Diagnosis X X
Contact 3rd Party Telco/Vendor X X
Network Analysis X
Performance Management X X
Trouble Ticket Status via Web X X
Monthly Reporting X X X X
Real-time Web Status Reports X X X X X
Notification to Designated Contact(s) X X X X X

Digital Business Options, LLC Proprietary
Information
5
Network Monitoring AdvancedPerformance
Management
  • Tier 3
  • Network Map
  • Real Time Fault Detection
  • Problem Diagnosis and Resolution
  • Escalation to Telcos, Hardware Service Providers
    or Dispatchers
  • Network Performance Reports via the Internet
  • Network Engineer Analyzes and Reports on the
    State of your Network
  • Complete Network Management

Digital Business Options, LLC Proprietary
Information
6
Network Monitoring Basic
  • Tier 2
  • Device Identification
  • 24x7x365 Network Monitoring
  • Problem Detection
  • Notification to your Contact
  • Web Based Reports

Digital Business Options, LLC Proprietary
Information
7
Performance Scan
  • Tier 1
  • Monitors Mission Critical Internet
    Servers and Services
  • Email Notification
  • Web Based Reports

Digital Business Options, LLC Proprietary
Information
8
Additional Services
  • Information Technology Infrastructure
  • Network Design and Implementation
  • Server Configuration
  • Internet Access
  • Firewalls
  • Virtual Private Networks
  • Wireless Access
  • Web Hosting Page Design
  • SOHO Cable/DSL and Network Installations

Digital Business Options, LLC Proprietary
Information
9
Key Manufacturers Supported
  • ADC
  • Adtran
  • Ahead
  • Altigen
  • Cisco
  • D-Link
  • Extreme
  • GDC
  • HP
  • Kentrox
  • Larscom
  • Linksys
  • MCK
  • Miranda
  • Mitel
  • Netgear
  • Nortel Networks
  • Paradyne
  • Symantec
  • Tellabs
  • Xyplex

Digital Business Options, LLC Proprietary
Information
10
Return on Investment
  • Consider the costs of employing Network Analysts,
    and keeping them trained in the latest
    technologies.
  • Your current network staff is available 40 hours
    per week. We will provide 24 hour coverage, 7
    days a week, 365 days a year.
  • We prevent network problems by implementing
    changes based on analyzing performance and trend
    analysis reports.
  • Your networking staff is now available to respond
    to your businesses priority requirements.
  • A properly configured and tuned network permits
    you to effectively run your business.

Digital Business Options, LLC Proprietary
Information
11
Why Partner with Digital Business Options?
  • Quality is Key
  • Our goal is to Do it right the first time.
  • Commitment
  • Our business is based on the philosophy that we
    will do
  • Whatever it takes to get the job done!
  • Experience and Knowledge
  • Our core team has over 150 years of experience
    in the service, Network Operations Center and IT
    arenas. We implement and support a broad range
    of software and hardware solutions.
  • Infrastructure and Staff
  • We compliment your organization by providing the
    infrastructure and staffing required to support
    your network.
  • Unique Network Operation Center
  • Our NOC is supported by our integrated database
    business system that encompasses our customers
    site, contract, equipment, trouble ticket,
    network/device status, notification, escalation
    and financial data. The web-enabled system
    permits our customers to access their company's
    data from anywhere in the world.

Digital Business Options, LLC Proprietary
Information
12
Service Summary
  • We are committed to building long term
    relationships by consistently achieving industry
    excellence.
  • Proactive and Reactive Monitoring Services
  • Network Performance - Analysis and
    Recommendations
  • Web-Based, Real-Time Ticket Tracking
  • LAN Services, WAN Services
  • Voice, Data, Video, IP, Wireless
  • Multi-vendor Support, Multi-technology Competent
  • Engineer, Furnish, Stage and Install (Assemble,
    Wire and Test)
  • National Coverage Via Our DBO-Alliance Network of
    Certified Technicians.
  • Comprehensive Logistics System Parts Sparing
  • Flexible Pricing Models
  • Extensive Maintenance Offerings - Labor Only and
    Full Onsite
  • Guaranteed On-Site Response Times

Digital Business Options, LLC Proprietary
Information
13
DBOs DATA NICHE
  • Technical Niches Data
  • Routers Cisco, Nortel, 3Com, Juniper
  • CSU/DSU Adtran, GDC, Kentrox, Paradyne, Veralink
  • Hubs/Switches Cisco, Extreme, HP, Linksys,
    Nortel, 3Com
  • Modems /DSL Various
  • Servers Compaq, Lucent, Dell, Sun, Unix, Linux,
    Novell
  • Desktop Compaq, Dell, HP, Microsoft
  • Wireless Cisco, Avaya, Symbol, 3Com, Motorola
  • Video GDC, Miranda, Polycom, Tanburg, Sony
  • VOIP Cisco, NEC, Convergent
  • Cabling Cat 5, Cat 5e, Cat 6, Fiber

Digital Business Options, LLC Proprietary
Information
14
DBOs VOICE NICHE
  • Technical Niches Voice
  • Key Systems and PBX Nortel, Lucent, Mitel,
    Altigen,
  • Comdial, Fujitsu, Northern Telecom, Rolm,
    Telrad,
  • Toshiba, Vodavi
  • Switches Cisco, Fujitsu, NEC, Nortel etc.
  • Cabling Cat 3, Cable Distribution Systems

Digital Business Options, LLC Proprietary
Information
15
End To End Solution Provider
  • Network Design / Migration Consulting
  • Project Management
  • Site Surveys
  • Cabling
  • Installation
  • Maintenance
  • Remote Network Monitoring
  • IT Asset Management
  • Transport Analysis

Digital Business Options, LLC Proprietary
Information
16
Contact Digital Business Options
  • Digital Business Options, LLC
  • PO Box 301
  • Harwinton, CT 06791
  • Tel (860) 485-1886
  • http//www.dbopt.com

Digital Business Options, LLC Proprietary
Information
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