Regional Forum Planning

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Regional ForumPlanning Purchasing Team
Metro South RegionAgeing, Disability and Home
CareNSW Department of Human Services

• Quarterly Regional Update October 2009

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Overview of Presentation

• Acknowledgement of Land
• Regional Facts
• Metro South Region
• Community profile
• Metro South services
• Regional Update
• HACC Update
• Stronger Together Update
• ADHC News
• Team Profile Planning Purchasing
• Service Provider Portal
• Aboriginal Employment Strategy Update
• FMS Update
• Resource Recap
• Recent Media Releases

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ADHC Metro South Region
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Community Profile

• Metro South Region covers 6887.4sq km
  representing 0.86 of NSW
• 2,056,352 million people or 31.4 of NSW
  population reside in Met South Region
• 3.8 with a disability
• 12 over 65yrs
• 1 of the Metro South Regions population is
  Aboriginal (14 of NSW Aboriginal population)
• 31.5 of the Metro South Regions population
  speak a language other than English at home
• ABS 2006 Census- Note that the figures relating
  to disability are considered to be under
  estimates
• ABS 2006 Census- almost 50 of the NSW
  population from a CALD background reside in the
  Metro South Region

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Ageing, Disability and Home Care - Who are we?

• ADHC Metro South Region
• Region divided into 3 Local Planning Areas (LPAs)
  that encompass 23 Local Government Areas (LGAs)
• LPAs
• South East Sydney (SES Botany Bay, City of
  Sydney, Hurstville, Kogarah, Randwick, Rockdale,
  Sutherland, Waverley, Woollahra)
• Inner West (IW Ashfield, Burwood, Canada Bay,
  Canterbury, Leichhardt, Marrickville,
  Strathfield)
• South West Sydney (SWS Bankstown, Campbelltown,
  Camden, Fairfield, Liverpool, Wingecarribee and
  Wollondilly)

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Ageing, Disability and Home Care - Who are we?

• ADHC Metro South Region
• Over 2,300 staff
• 79 group homes and 15 respite units in the Metro
  South Region
• 8 Home Care branches including Alleena
  Warrambucca
• 23 Community Access Teams
• 56 of States licensed boarding house population
  (435 beds out of 783 state-wide)
• 264 non government services receive funding from
  ADHC for services through the Disability Services
  Program and the Home and Community Care Program

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Home and Community Care Services (HACC) Update
HACC Funding 2009-2011 - Tenders

• Extensive regional consultations facilitated by
  ADHC Metro
• South Region have identified a range of
  additional HACC
• services required to build regional capacity
  and to meet the
• needs of service users in local areas
• ADHC will be seeking applications from capable
• organisations to provide these additional
  services
• All documents relating to the tenders will be
  available from
• the ADHC website in early October 2009
• http//www.dadhc.nsw.gov.au/tenders

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Home and Community Care Services (HACC) Update
HACC Funding 2009-2010 Non recurrent funding

• The primary purpose of the funding is to target
  local service providers to fund items that have
  no recurrent implications.
• In submitting proposals, please use the
  Registration of Interest Form for non recurrent
  funding
• Once completed, send it to your ADHC Project
  Officer, Performance Quality Improvement for
  sign-off.

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Home and Community Care Services (HACC) Update
HACC Funding 2009-2010 Non recurrent funding

• Non recurrent funding cannot be used for
• projects with recurrent implications
• development projects
• set up costs for new services
• evaluation projects unless they are included in
  ADHCs approved evaluation schedule
• projects or items which exceed 70,000 in value.

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How to apply for funding

• Tenders are advertised in the Sydney Morning
  Herald and are also on the ADHC website
• http//www.dadhc.nsw.gov.au/dadhc/Doingbusinessw
  ithus/tenders.htm

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Stronger Together Update

• Metro South Stronger Together Service Directory
  has been compiled and sent to funded
  organisations via the Portal.
• We ask that this is made available to front-line
  workers of your organisation.
• Feedback from services on this resource to
  metsouth.communications_at_dadhc.nsw.gov.au, or
  phone Clayton Freeman on [phone].

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Stronger Together Update

• New Accommodation Support Models
• Land is currently being acquired across the
  Metro South Region for future purpose built
  accommodation support models.
• Panels
• Panels have been held for the allocation of
• Stronger Together Flexible Respite
• Therapy Transition to School
• Teen Time.

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Team Profile Planning Purchasing

• What we do
• Planning
• Purchasing
• Our Functions
• Our Activities
• Our Linkages
• Our Processes
• Project Updates
• Research Project Updates

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What do we do?

• Planning
• Data analysis
• Meeting with key stakeholders
• Aged and Disability Workers at local Councils
• HACC Development Officers
• MAPS Workers
• various Interagency groups
• Senior Officers Groups
• NSW Human Services Partnerships
• clients/ carers and families.
• Manage a vast range of projects that support the
  planning process

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Planning Our Primary Functions

• Analysis (Regional overview/shaping, strategic
  outcomes)
• Regional consultative processes (eg HACC,
  stakeholder and Stronger Together forums)
• Whole of government/portfolio initiatives (eg
  Redfern Waterloo, Housing NSW Accord- Squalor
  Agreement)
• Regional partnerships, including forums,
  community meetings
• Redevelopment/re-focusing of existing service
  system
• Facilitation of service system improvements
• Review of service models and development

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Planning Our Activities

• Develop, implement and evaluate strategies to
  enhance sustainability and capacity of the
  Regional service system (eg Redfern Waterloo)
• Review and provide advice about ADHC policies,
  programs guidelines ( eg Respite Policy)
• Develop and implement systems and processes to
  undertake Regional strategic service planning (eg
  Integrated Service Planning document)

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Planning Our Activities

• Develop and maintain partnership arrangements
  with service providers and other stakeholders (eg
  Domestic Squalor project, Housing NSW
  initiatives)
• Undertake annual HACC and relevant DSP planning
  and consultation (eg annual Client Carer
  Forums, HACC Planning with Service Providers)
• Participate in cross regional systemic processes
  relating to demand management and building
  capacity (eg Dementia Needs Analysis project,
  Food Services review)
• Provide expertise in information, data and needs
  analysis
• Undertake Regional needs based planning to inform
  the distribution of resources (data/evidence
  taken from above processes)

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Purchasing Our functions and activities

• Takes the lead role in purchasing processes
  (Expressions of Interest, Tenders etc)
• Adopt lead role in service re-auspice
• Responds to information requests in relation to
  contract management issues and funding issues
• Coordinates Funding Agreement requirements,
  including the development of Service Description
  Schedules (SDS)
• Reviews and coordinates all purchasing and
  funding requests for the Region (eg Crisis
  Support Funding)
• Works with the Centralised Contract Management
  Unit (CMU)/Funding and Acquittals Unit in the
  management of funding for service providers

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Purchasing Our functions and activities

• Assesses viability issues
• Works with Central office in the management of
  programs such as the Community Participation and
  Transition to Work programs
• Works with the Performance and Quality
  Improvement team on complex service investigation 
  and issues 
• Informs the Region of initiatives, processes
  and requirements to meet government legislation
  requirements in relation to procurement and
  contracts.

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Links with other teams

• Mapping of funding information (DSP HACC) in
  each LPA
• Profile information on each LGA
• Links with local councils, HACC DOs, HACC Health
  Liaison Officers
• Stakeholder Management
• Advice on Contracts

• Community Support Teams
• Information, Referral Intake
• Performance Quality Improvement
• Purchasing Funding

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What We Need to Know From You

• how the current service system is working
• need for additional and innovative services
• appropriate models of service provision
• service duplication and gaps
• size and characteristics of the target
  population
• what other government and non-government
  organisations are doing
• successful practice.

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Our Current Projects include

• Redfern Waterloo
• Food Services Review
• Research projects
• Aboriginal Capacity Building
• MAPS Workers
• Regional Communication Strategy
• Domestic Squalor Protocols
• HACC Tenders

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Research Project Update
Five research projects related to HACC service
planning and provision in the Metro South Region
are in various stages of operation. These
projects are
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Research Project Update
These projects, developed from feedback from HACC
forums and service providers, will assist ADHC
Metro South in planning for service development.
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Service Provider Portal an overview

• An internet-based application to improve
  communication and business processes
• It will enable you to
• update your contact and address details online
• view your quarterly payment reports
• view Minimum Data Set Reports (MDS)
• view a range of documents
• send and receive messages.

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Benefits of the Portal

• overnight update of ADHC records from the
  Portal
• ease of access to payment information and MDS
  reports
• more efficient two-way communication of
  information between ADHC and our community
  partners
• safe and secure information.

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Service Provider Portal

• providers can have more than one user
• they can contact the Portal Helpdesk and ask for
  an Additional User Form
• they need to fill in the form and have it signed
  by a Duly Authorised Officer
• MoT and some NSW Health services cannot have
  access at this stage but we are working on
  providing them with Portal access hopefully by
  the end of 2009 or early 2010.

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Aboriginal Employment Strategy

• The Metro South Aboriginal employment strategy
  was agreed in early 2009 and to date
• 7 Indigenous cadets who are university students
  currently studying social work, physiotherapy and
  speech therapy started in June 2009
• 11 Aboriginal RSWs who are undertaking
  Certificate III in Disability and are supported
  by a cultural mentor, started in July 2009
• 6 Aboriginal Case Managers now work in Community
  Support Teams
• Existing Aboriginal staff trained as buddies to
  support new staff to the Region.

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Funding Management System Update

• The June 2009 communication explaining the
  Funding Management System (FMS) is available on
  the Service Provider Portal.
• ADHC regional offices continue to align contract
  data to the FMS structure and are contacting
  providers as necessary.
• The data alignment approach recognises the
  balance between accountability of contracted
  services and the impact on the provider.
• Implementation is anticipated in mid-2010.
• Future FMS updates will be available through the
  Service Provider Portal.
• If providers have questions about the FMS, they
  can
• contact the project officer from their local
  regional ADHC office.

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Resource Re-Cap

• Resources available to you
• NSW HACC Community Care Conference papers are
  now available on the ADHC Website
• DVD Starting School Stories from parents of
  children with a disability
• identified strategies to ease the transition to
  school
• information kit ( Arabic, Cantonese, Dari, Dinka,
  English, Korean, Mandarin and Vietnamese)
  available on request to the Early Childhood
  Intervention Infoline 1300 65 68 65.

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Metro South Events

• 27 October 2009 Planning for the Future for
  People with Disabilities workshop
• ADHC NGO Case Management Professional
  Development Reference Group
• Emphasis on integrating NGO and ADHC learning and
  development activities where possible to promote
  consistent case management practice across the
  disability sector and joint shared professional
  development opportunities
• 18 - 24 October 2009 Carers Week
• 5 - 6 November 2009 National Squalor Conference
• 3 December 2009 International Day of People with
  a Disability

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Recent Media Releases

• September 2009
• Early success with Domestic Squalor project
• Over 200 referrals
• Gandangara Local Aboriginal Land Council has won
  a 400,000 contract to supply transport services
  to Indigenous frail aged and people with
  disabilities in South West Sydney.
• The NSW Government is working with Alzheimer's
  Australia NSW to broaden the future management of
  dementia advisory services provided by the
  organisation.
• The NSW Government has given 300,000 to
  Alzheimer's Australia to promote dementia
  awareness across NSW this year.

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Thank You
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Stronger Together Update

• Accommodation 2006 - 2008
• 1 group home in IW for people with disabilities
  with Challenging behaviours
• Emergency Response accommodation - 1 outlet in
  the inner west
•  
• YPIRAC
• in reach packages within the RACF while awaiting
  to relocate to more appropriate accommodation
•  
• Older parent carers program -
• Support coordination - Anglican Home mission
•  
• Centre based Respite for adults
• CatholicCare at Lakemba
•  
•  

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Stronger Together Update

• Flexible Respite
• Sunnyfield for people aged between 0 - 65
• Ella - for adults over 18 who have higher support
  needs
• Teen Time for 12 - 18 year olds -FRANS
• Early Intervention
• Funding has been provided to purchase equipment,
  resources and tools to improve practice
• Catholic Centre for hearing Impaired
• Eurella
• Koorana
• Pathways
• Pathways Early Childhood Intervention
• Therapy Transition to School
• Pathways early Childhood intervention
• Additional Therapy Support
• KU Children's services 

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Stronger Together Update

• EarlyStart Program
• EarlyStart EI - Pathways Early Childhood
  Intervention
• Post Diagnosis Support - Koorana
•  
• Autism
• Autism Behavioural Intervention
•  
• Intensive Family Support
• CatholicCare
• Family Assistance Fund
• ADHC