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Wikis Basics, Tools and Strategies

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What a wiki is. What wikis are good for, what they're not so good for ... Wiki = quick (in Hawaiian) All community members can add to or edit the work of others ... – PowerPoint PPT presentation

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Title: Wikis Basics, Tools and Strategies


1
WikisBasics, Tools and Strategies
  • Meredith Farkas
  • October 22, 2006
  • Internet Librarian

2
What you will learn
  • What a wiki is
  • What wikis are good for, what theyre not so good
    for
  • How libraries and other groups are successfully
    using wikis
  • How to get started with wikis
  • Tips on developing a successful wiki

3
What is a wiki?
  • Content management system
  • Allows people to collaboratively develop a Web
    site without any tech-savvy
  • Wiki quick (in Hawaiian)
  • All community members can add to or edit the work
    of others

4
Wiki background
  • Ward Cunningham and the Portland Pattern
    Repository
  • Wikipedia
  • Conference wikis, fan wikis, wiki knowledgebases
  • Wikis in the library! Still often controlled
    access.
  • Organizations jump on the wiki bandwagon

5
Wiki Structure
  • All wikis start off as a single blank page
  • Pages are created and connected by hyperlinks
  • No ownership of pages anyone can change the work
    of others

6
Wiki Components
  • Pages community members can add to or edit
    (example)
  • Discussion area for each page
  • List of all of the changes made to a particular
    page (version control)
  • List of all changes made to all pages.

7
Wiki Syntax
  • Ways to format text, change color, create links,
    create tables, etc.
  • Wikipedia editors guide
  • Not difficult to learn, but different
  • Differences for each wiki
  • WYSIWYG is the future

8
Wikis vs. Blogs
  • No one owns content
  • No specific organization (hyperlinks)
  • Anyone can edit other peoples work
  • A person owns their post
  • Organized in reverse chron. order
  • Only author can edit their own work (others can
    comment)

9
Wikis vs. Blogs
  • Posts are permanent
  • Good for disseminating info/starting a dialogue
  • Perpetual work in progress
  • Good for collaborative group work

10
Why wiki?
  • Easy to use
  • Web-based
  • Anyone can make changes
  • Findability (with database wikis)
  • Many free and open-source wikis
  • Flexible and extensible

11
Knowledge management (KM)
  • All organizations want to make the best use of
    organizational knowledge
  • Most are really bad at it
  • Wiki is a great KM tool

12
Wiki quick
  • No editing in Dreamweaver, no FTP-ing into the
    server.
  • No waiting for the Webmaster to update your page.
  • Different people can be responsible for different
    content areas

13
Collaboration
  • Wikis are a great way to get patrons/colleagues
    to participate in building a Web space
  • Resource guides
  • Conference
  • Book reviews
  • Area guides
  • You can learn a lot from your patrons and
    colleagues!

14
Why not wiki?
  • Too open (trust issues)
  • Concerns about ownership of content
  • Disorganized
  • Vandalism and spam
  • Wikis aren't for everyone. If control is a major
    issue with the site you're developing, then a
    wiki may not be right for your project.

15
Wikis in Practice
16
How libraries can use wikis with their patrons
  • Community wiki
  • Subject guide wiki
  • Wiki as courseware
  • Wiki as Web site
  • Wiki for capitalizing on the collective
    intelligence

17
Community wikis
  • RocWiki (Rochester, NY)
  • Davis Wiki (Davis, CA)
  • Arbor Wiki (Ann Arbor, MI)
  • PGHWiki (Pittsburgh, PA)

18
Wikis that build community
  • ICANN Wiki
  • Tax Almanac
  • Mandriva Club

19
Subject guides
  • Ohio University Librarys Biz Wiki
  • St. Joseph County Public Library Subject Guides

20
Wiki as Website and courseware
  • University of South Carolina Aiken Library Web
    site
  • Bull Run Library
  • Bemidji State University eRhetoric course wiki

21
Capitalizing on the collective intelligence
  • Resource guides and book reviews
  • ProductWiki
  • wikiXbox360
  • Princeton Public Librarys Book Lovers Wiki
  • Wyoming Authors Wiki

22
How librarians can use wikis
  • Staff Intranet
  • Collaborative document editing
  • Collaboratively-developed manual
  • Conference wikis
  • Knowledgebase
  • Planning space for conferences

23
Wiki as Intranet for info sharing
  • Most are behind the firewall or are password
    protected
  • SUNY Stonybrook Health Science Library Wiki
  • University of Connecticut Library
  • Norwich University Library Public Services Wiki

24
Collaborative document editing
  • ZohoWriter
  • Writely
  • You could even just use something like PBWiki!

25
Collaboratively-developed manual
  • Print manuals are really hard to update!
  • Antioch University New England Library Staff
    Training and Support Wiki

26
Conference wikis
  • ALA 2005 Chicago Wiki
  • ALA 2006 New Orleans Wiki
  • CIL 2006 Wiki
  • IL 2006 Wiki
  • Wikimania 2006

27
Wiki as professional knowledgebase
  • Library Success A Best Practices Wiki
  • Library Instruction Wiki
  • Qwiki Quantum Physics Wiki
  • The New PR Wiki

28
Planning space for conferences
  • Hard to plan a conference with people from all
    over the place.
  • HigherEd BlogCon
  • BarCamp
  • PodCon

29
Wiki Tips
  • How to develop and maintain a successful wiki

30
Wiki Tips Software
  • Popular options for wiki hosted on your server
  • MediaWiki
  • PmWiki
  • Twiki
  • SocialText ()
  • XWiki
  • Confluence ()

31
Wiki Tips Software (contd)
  • Popular Options for wikis hosted by the software
    company
  • PBWiki
  • WetPaint
  • SeedWiki
  • If you want control, no ads, etc., host the wiki
    on your server.
  • If you dont have server space, need the wiki for
    a small time-limited project, or are scared of
    maintaining a new tech, go with a hosted wiki.
  • Check out the WikiMatrix when thinking about
    which software to use

32
Choosing software What to consider
  • Programming language
  • Ease of installation
  • Security
  • Permissioning
  • Spam prevention
  • Ease of use
  • Cost  
  • Version control

33
What to consider (contd)
  • Syntax
  • Ability to hold discussions
  • RSS
  • Ability to change look
  • Extensions
  • Trajectory of development/support of development

34
Wiki Tips Seeding the wiki
  • No one wants to add to an empty wiki
  • Also, people often dont know what to add
  • Add some content to the major categories before
    going live
  • Creating an organizational scheme will prevent
    orphan links and chaos

35
Wiki Tips Documentation
  • Wikis need lots of info for novice users
  • What is a wiki
  • What can you do with this wiki
  • How to edit the wiki
  • FAQ
  • Whom to contact for more help
  • Prepare for lots of questions!
  • Wikipedia has lots of good documentation for
    MediaWiki users

36
Wiki Tips Content development
  • Do lots of marketing
  • Blogs
  • E-mail lists and forums
  • Publications (write an article on wikis!)
  • Partner with groups/people related to your
    mission
  • Give the wiki a grassroots feel, make it
    welcoming.

37
Wiki Tips Management
  • Security
  • Should you require registration?
  • Dealing with spam
  • Install spam-killing plugins or blacklists
  • Bad Behavior plugin rocks!
  • Monitor the wiki several times a day
  • Get to know and love RSS
  • Find lots of dedicated helpers!!!

38
How to deal with posts you dont like
  • Guidelines
  • Limit to on-topic posts
  • Take a note from the Wikipedias policies and
    guidelines
  • Get a committed group of volunteers to patrol a
    public wiki
  • If you need to delete something - use discussion
    area to explain why things were deleted.

39
Questions? Comments?
  • Meredith Farkas
  • mgfarkas at gmail dot com
  • http//meredith.wolfwater.com/wordpress/
  • AIM librarianmer
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