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Illinois workNet Center Employment Power Workshop

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Title: Illinois workNet Center Employment Power Workshop


1
Illinois workNet Center Employment Power Workshop
  • Interviewing

2
Introduction
  • In this session we will talk about Interviewing
  • The importance of the 3Ps
  • Preparation,
  • Presentation and Perception

3
Whats an Interview?
  • An interview is -
  • The most important step in your job search
    process.
  • A conversation
  • The employer hopes to determine whether or not
    the applicant is suitable for the job.
  • The applicant tries to learn more about the
    position while also impressing the employer.

4
THE INTERVIEW
  • All your hard work has paid off and you have
    received a call for an interview.
  • Lets take a look at the different types of
    interviews.

5
Types of Interviews
  • Phone Interview Typically used to screen
    candidates to narrow the pool to those who will
    be invited for in-person interviews.
  • Preliminary Interview (HR Manager or Panel)
    Youre being looked at not only as a candidate,
    but as a performer in the organization.
  • Second Interview (HR Manager Hiring Manager)
    Expect to spend more time at the company and to
    have your skills and personality more closely
    scrutinized.

6
Phone Interview Techniques
  • Ask to set an appointment for the interview
  • Find the best place to take the call
  • Do research, have all materials handy
  • (pen,paper,portfolio, résumé,planner)
  • Stand up, speak clearly smile.
  • Dress for the part.
  • Follow up with a thank you note.
  • Sourcewww.illinoisworknet.com
    best-job-interview.com/phone-interview-tips.html

7
Pre-Interview Guidelines
  • Do research on the company
  • Check the companys website
  • Read the Annual Report
  • Confirm location
  • Dress appropriately
  • Bring extra copies of your résumé
  • Carry a list of your references
  • Be on time (15 minutes early)

8
Pre-Interview Guidelines
  • Stay Calm
  • Listen
  • Be careful not to talk too much
  • Use appropriate language
  • Ask questions
  • Reiterate your interest in the job
  • Ask What is the next step?
  • End with a thank you

9
What to Bring to an Interview
  • Portfolio or notepad and pen
  • Copies of your resume and a list of references on
    quality paper.
  • List of past jobs and references
  • Work samples (if relevant)
  • Breath mint
  • Drivers license/Passport

10
What Not to Bring to an Interview
  • Cell phone
  • iPod
  • Gum
  • Cigarettes
  • Candy
  • Soda or coffee
  • Scuffed shoes, messy and/or not-so-clean clothes

11
While you wait . . . . .
  • Greet the receptionist.
  • Be friendly and pleasant, but not
  • overbearing.
  • If you need to wait, sit quietly
  • (no phone calls) and patiently.
  • Shake hands with the interviewer.
  • Your handshake should be firm.

12
First Impressions Count
  • The image the interviewer has of you when you
    first meet is the one that is going to last.
  • Slouchy posture speaks loudly about sloppy work
    and low self-esteem.
  • When practicing for an interview, work on your
    nonverbal communication as well as your other
    interviewing skills. It could be what clinches
    the job offer for you.

13
Remember. . .
  • There is never a second chance
  • to make a
  • first impression.

14
Nonverbal Communication During the Interview
  • Make eye contact with the interviewer for a few
    seconds at a time.
  • Smile and nod (at appropriate times) when the
    interviewer is talking, but don't overdo it.
    Don't laugh unless the interviewer does first.
  • Be polite and keep an even tone to your speech.
    Don't be too loud or too quiet.
  • Don't slouch.
  • Do relax and lean forward a little toward the
    interviewer so you appear interested and engaged.
  • Don't lean back. You will look too casual and
    relaxed.
  • Keep your feet on the floor and your back against
    the lower back of the chair.

15
Nonverbal Communication During the Interview
  • Pay attention be attentive and interested.
  • Listen.
  • Don't interrupt.
  • Stay calm. Even if you had a bad experience at a
    previous position or were fired, keep your
    emotions to yourself and do not show anger or
    frown.
  • Not sure what to do with your hands? Hold a pen
    and your notepad or rest an arm on the chair or
    on your lap, so you look comfortable.
  • Don't let your arms fly around the room when
    you're making a point.

16
Non Verbal Communication The most
important thing in communication is
hearing what isn't said. -- Peter F. Drucker
  • According to some studies,
  • 55 is body language
  • 38 is intonation
  • 7 verbal content
  • Nonverbal communication is as important, or even
    more important, than verbal communication.

17
Non-Verbal Communication
  • To leave a bad impression
  • Reek of cigarette smoke or chewing gum
  • Talk on your cell phone or listen to an iPod
    while waiting
  • What's important
  • Appear professional and attentive throughout the
    interview.
  • Make sure you are dressed professionally, neatly
    groomed, your shoes are polished.
  • Dont overdo the perfume or aftershave.

18
Beware of the Following
  • Whos uncomfortable?
  • Both you and the interviewer
  • Interviewers lack of training
  • Be aware of space

19
Illegal Questions
  • Federal and state laws prohibit prospective
    employers from asking questions that are
    unrelated to the job under discussion. Questions
    must not be designed to obtain personal
    information. Be wary of the following topics...
  • Age ?Method of transportation
  • Sex ?Color / race / ethnicity
  • Religion ?Marital/family status
  • Disability ?Sexual orientation
  • Birthplace ? National origin

20
How to Answer Illegal Questions
  • Answer the question.
  • Answer the "intent" of the question. For example,
    if you are asked whether you are a United States
    citizen (not legal to ask), reply that you are
    authorized to work in the U.S., which is a
    question the employer can ask you and which is
    appropriate to answer.
  • Try to change the topic of conversation and avoid
    the question.
  • Refuse to answer the question which might cost
    you the job if you are very uncomfortable with
    the question. However, consider whether you
    really want to work somewhere where you are asked
    questions that are not appropriate.

21
Interview
  • Know your Job Skills

22
Technical Skills
  • Specialized Software, License
  • Such as SAP, C, Quick Books, Peoplesoft, CPA,
    CFP, HVAC, Crystal Reporting, SQL, RN, CNA, Java,
    MRP, BASIC, LSW, EMT, CPR

23
Soft Skills
  • Willing to learn Confident
  • Resourceful Trustworthy
  • Team Player Efficient
  • Initiative Adaptable
  • Honest Customer
    Service
  • Courteous Positive
  • Ethical Language
  • Reliable Problem
    Solver
  • Verbal Communication Writing Skills

24
Prepare for the Following Questions
  • Tell me about yourself. (99.9 of the time)
  • What are your strengths?
  • What are your weaknesses?
  • Where do you see yourself in 5 years?
  • Why should I hire you?
  • What interests you about this job?
  • Why did you leave your last job?

25
Interview Session Behavior Based Questions
  • Tell me about a time when you had to deal with a
    co-worker
  • who wasn't doing his/her fair share of the work.
    What did you
  • do and what was the outcome?
  • Tell me about a time that you didn't work well
    with a
  • supervisor. What was the outcome and how would
    you have
  • changed the outcome?
  • Give an example of an occasion when you used
    logic to
  • solve a problem.
  • What do you do when your schedule is interrupted?
    Give an
  • example of how you handle it.

26
Behavior Based Questions
  • Give me an example of a time when you tried to
    accomplish
  • something and failed.
  • Describe a situation where you found yourself
    dealing with
  • someone who didn't like you. What did you do?
  • Describe a time when you were faced with problems
    or
  • stresses at work. What did you do?
  • Why should we hire YOU? What can you do for us
    that
  • someone else cannot?
  • Describe a decision you made that was unpopular
    and how you
  • handled implementing it.

27
Answering Behavior Based Questions
  • Behavior based questions are answered with the
  • following formula
  • P Problem - give an example of a problem you
    have encountered.
  • A Action tell what action you took to resolve
    the problem.
  • R What was the positive result that happened
    because you took appropriate action to resolve
    the problem Always relate the result to how you
    can help the hiring company solve problems.

28
Other Information You May Need to Provide
  • Names of past employers, job titles and
  • dates of employment
  • What were your starting and final salaries?
  • Many employers will check references and may
    confirm your
  • salary history prior to making a job offer. A
    discrepancy
  • between what you reported and what the employer
    says
  • could knock you out of contention for the job.

29
Other Information You May Need to Provide
  • Job Responsibilities
  • Be specific and be positive about what you did in
    your
  • previous position(s).
  • Describe your responsibilities in detail and try
    to connect them to the job you are interviewing
    for.
  • Try to tie your responsibilities in with those
    listed in the job description for the new
    position.
  • It's also important to be honest. Don't
    embellish.

30
Other Information You May Need to Provide
  • Why are you leaving your job?
  • There isn't room for growth with my current
    employer and I'm ready to move on to a new
    challenge.
  • I'm looking for a bigger challenge and to grow my
    career and I couldn't job hunt part time while
    working. It didn't seem ethical to use my former
    employer's time.
  • I was laid-off from my last position when our
    department was eliminated due to corporate
    restructuring.
  • I'm relocating to this area due to family
    circumstances and left my previous position in
    order to make the move.
  • I've decided that is not the direction I want to
    go in my career and my current employer has no
    opportunities in the direction I'd like to head.
  • I am interested in a new challenge and an
    opportunity to use my technical skills and
    experience in a different capacity than I have in
    the past.
  • I recently received my degree and I want to
    utilize my educational background in my next
    position.

31
Other Information You May Need to Provide
  • Why did you leave your job?
  • I am interested in a job with more
    responsibility, and I am very ready for a new
    challenge.
  • I left my last position in order to spend more
    time with my family. Circumstances have changed
    and I'm more than ready for full-time employment
    again.
  • I am seeking a position with a stable company
    with room for growth and opportunity for
    advancement.
  • I was commuting to the city and spending a
    significant amount of time each day on travel. I
    would prefer to be closer to home.
  • To be honest, I wasn't considering a move, but, I
    saw this job posting and was intrigued by the
    position and the company. It sounds like an
    exciting opportunity and an ideal match with my
    qualifications.
  • This position seemed like an excellent match for
    my skills and experience and I am not able to
    fully utilize them in my present job.
  • The company was cutting back and, unfortunately,
    my job was one of those eliminated.

32

Other Information You May Need to Provide
  • What have you been doing since your last job?
  • I worked on several freelance projects, while
    actively seeking for a job.
  • I volunteer for a literacy program that assists
    disadvantaged children.
  • My aging parents needed a temporary caregiver and
    I spent time looking after them.
  • I took some continuing education classes and
    seminars.

33
Interview Questions Work History 1 Name of
company, position title and description, dates
of employment.
  • Interviewers expect a candidate for employment to
    be able to review their work history in detail.
    Be prepared to tell the interviewer the names of
    the companies you worked for, your job title,
    your starting and ending dates of employment, how
    much you earned and what your job entailed.
  • You'd be surprised how many job applicants fumble
    when asked about prior employment. Don't be one
    of them! Refresh your memory prior to the
    interview by reviewing your resume, so, you can
    speak about your prior work history in detail and
    accurately.
  • If you don't have a resume, make sure what you
    tell the interviewer matches what you filled out
    on your job application. The best way to prepare
    is to prepare a sample job application ahead of
    time. Complete the sample application and bring
    it with you when you are applying for employment.
    This way you will be able to copy the information
    rather than having to remember dates and other
    employment information.

34
Interview Questions Work History 2What were
your expectations for the job and to what extent
were they met?
  • In many cases, interviewers will want to know
    what you expected from your last job when you
    were hired, so be prepared to answer the
    interview question, "What were your expectations
    for the job and to what extent were they met?"
  • There isn't a right or wrong answer to this
    question. The best way to respond is to discuss
    what you expected when you took the job and give
    examples of how the position worked out for you.
    If the job wasn't exactly what you expected, it's
    fine to mention that. However, you should focus
    on the job itself, not the company, your boss, or
    your co-workers (if they were a problem). Do be
    careful how you answer and don't focus too much
    on the negative. Instead, address the highlights
    of the job.
  • When responding, be specific. Prepare some
    examples to share with the interviewer in
    advance. For example, if your job involved
    creating web applications using Cold Fusion,
    discuss the specific programs you developed and
    the responsibilities you were given. If you were
    provided training and opportunities for
    professional development to help you achieve your
    goals, mention that, as well.

35
Interview Questions Work History 3 What were
your starting and final levels of compensation?
  • Interviewers expect a candidate for employment to
    be able to provide the details of their
    compensation history. Be prepared to tell the
    interviewer how much you earned at each of your
    prior positions.
  • Make sure that what you tell the interviewer
    matches what you listed on your job application.
    Refresh your memory prior to the interview by
    reviewing your compensation history, so, you can
    speak in detail and accurately. Don't exaggerate
    or inflate your earnings. Many employers will
    check references and confirm your salary history
    prior to making a job offer. A discrepancy
    between what you reported and what the employer
    says could knock you out of contention for the
    job.
  • The best way to prepare is to prepare a sample
    job application ahead of time. Complete the
    sample application and review it prior to the
    interview.

36
Interview Questions Work History 4What were
your responsibilities?
  • When you are asked questions related to your
    current or previous positions, it's important to
    be specific and to be positive about what you did
    in your previous position(s).
  • The best way to respond is to describe your
    responsibilities in detail and to connect them to
    the job you are interviewing for. Try to tie your
    responsibilities in with those listed in the job
    description for the new position. That way, the
    employer will see that you have the
    qualifications necessary to do the job. Focus
    most on your responsibilities that are directly
    related to the new job's requirements.
  • It's also important to be honest. Don't embellish
    your job, because you don't know who the hiring
    manager will be checking with when they check
    your references.

37
Interview Questions Work History 5 What major
challenges and problems did you face? How did you
handle them?
  • When asked the job interview question "How did
    you handle a challenge?" be sure to include
    specific examples of how you handled a particular
    difficult situation. Discuss how you researched
    the issue and contributed to finding a solution.
    Examples of good responses include
  • During a difficult financial period, I was able
    to satisfactorily negotiate repayment schedules
    with multiple vendors.
  • When the software development of our new product
    stalled, I coordinated the team which managed to
    get the schedule back on track. We were able to
    successfully troubleshoot the issues and solve
    the problems, within a very short period of time.
  • A long-term client was about to take their
    business to a competitor. I met with the customer
    and was able to change how we handled the account
    on a day-to-day basis, in order to keep the
    business.

38
Interview Questions Work History 6What was
the biggest accomplishment / failure in this
position?
  • Your potential employer will want to know what
    you accomplished, and what you didn't, in your
    current or last position.
  • The best way to respond is to give an example of
    something you accomplished that is directly
    related to the job you are interviewing for.
    Review your resume and review the job posting.
    Find the best match and use that to show how what
    you accomplished will be beneficial to the
    company you are interviewing with.
  • If you wrote a targeted cover letter when
    applying for the job use the information you
    included to create your response. For example, if
    you are interviewing for a job at a school where
    you will need to manage student registration,
    explain to the interviewer how you registered
    students for courses, designed and managed
    registration software, and solved customer
    problems.
  • If you didn't fail at anything, say so. If you
    can think of an example, be sure that it's a
    minor one and turn it into a positive. For
    example, if you were working on a project that
    was behind deadline, explain to the interviewer
    how you adjusted the workload and the timeline to
    get back on track and ahead of schedule.

39
Interview Questions Work History 7What was it
like working for your supervisor? What were his
strengths and shortcomings?
  • A typical interview question is "What Was it Like
    Working for Your Supervisor?" The reason it's
    asked it to find out how you got along with your
    boss. Be careful how your answer. Interviewers
    don't like to hear too much (or much at all)
    about bad bosses because it could be someone from
    their company that you're talking about next time
    around.
  • Instead, accentuate the positive and minimize any
    difficult situations. Discuss the strengths your
    past supervisors had and how they helped you
    succeed in your positions.

40
Interview Questions Work History 8Who was
your best boss and who was the worst?
  • With the question "Who was your best boss and who
    was the worst?" the interviewer is trying to
    discover if you assess blame or carry a grudge.
  • Best Answers--
  • I've learned from each boss I've had. From the
    good ones, what to do, from the challenging ones
    - what not to do.
  • Early in my career, I had a mentor who helped me
    a great deal, we still stay in touch. I've
    honestly learned something from each boss I've
    had.

41
Interview Questions9Why are you leaving your
job?
  • There isn't room for growth with my current
    employer and I'm ready to move on to a new
    challenge.
  • I'm looking for a bigger challenge and to grow my
    career and I couldn't job hunt part time while
    working. It didn't seem ethical to use my former
    employer's time.
  • I was laid-off from my last position when our
    department was eliminated due to corporate
    restructuring.
  • I'm relocating to this area due to family
    circumstances and left my previous position in
    order to make the move.
  • I've decided that is not the direction I want to
    go in my career and my current employer has no
    opportunities in the direction I'd like to head.
  • I am interested in a new challenge and an
    opportunity to use my technical skills and
    experience in a different capacity than I have in
    the past.
  • I recently received my degree and I want to
    utilize my educational background in my next
    position.
  • I am interested in a job with more
    responsibility, and I am very ready for a new
    challenge.
  • I left my last position in order to spend more
    time with my family. Circumstances have changed
    and I'm more than ready for full-time employment
    again.
  • I am seeking a position with a stable company
    with room for growth and opportunity for
    advancement.
  • I was commuting to the city and spending a
    significant amount of time each day on travel. I
    would prefer to be closer to home.
  • To be honest, I wasn't considering a move, but, I
    saw this job posting and was intrigued by the
    position and the company. It sounds like an
    exciting opportunity and an ideal match with my
    qualifications.
  • This position seemed like an excellent match for
    my skills and experience and I am not able to
    fully utilize them in my present job.
  • The company was cutting back and, unfortunately,
    my job was one of those eliminated.

42
Interview Questions 10What have you been
doing since your last job?
  • If you have an employment gap on your resume, the
    interviewer will probably ask you what you have
    been doing while you were out of work.
  • The best way to answer this question is to be
    honest, but do have an answer prepared. You will
    want to let the interviewer know that you were
    busy and active, regardless of whether you were
    out of work by choice, or otherwise. Here are
    some suggestions on how to explain what you did
    while you were out of the workforce.
  • I worked on several freelance projects, while
    actively seeking for a job.
  • I volunteered for a literacy program that assists
    disadvantaged children.
  • My aging parents needed a temporary caregiver and
    I spent time looking after them.
  • I spent time being a stay-at-home mom and
    volunteering at my daughter's school.
  • I took some continuing education classes and
    seminars.
  • It doesn't really matter what you did, as long as
    you have an explanation. Hiring managers
    understand that people lose their job - it can
    happen to anyone - and it's not always easy to
    find a new job fast. Also, there are legitimate
    non-employment reasons for being out of the
    workforce.

43
Interview Questions Behavioral - 1
  • Tell me about a time when you had to deal
    with a co-worker who wasn't doing his/her fair
    share of the work. What did you do and what was
    the outcome?
  • I worked closely with Brenda who, for the most
    part, always carried her fair share of the work
    load. During a stressful time, working on a
    project with a deadline, I realized Brendas
    contributions to the project were almost minimal.
    I made the decision to wait until after the
    project to speak with her. I'm glad I did,
    because I learned she'd been going through a very
    tough time in her personal life and she
    appreciated my willingness to go the extra mile
    so the project was completed on time. As a
    result, our ability to work well together
    significantly increased.

44
Interview Questions Behavioral - 2
  • Give me an example of a time when you took
    the time to share a co-worker's or supervisor's
    achievements with other?
  • At my most recent position, one of my co-workers,
    Dan, did an outstanding job of calming an irate
    customer, solving the customer's problem and
    completing a sale. When our boss asked me how
    things were going, I told him everything was
    going fine and that Dan had just completed
    calming an irate customer and closing a sale. It
    was a win-win-win- for our boss, Dan and the
    customer.

45
Interview Questions Behavioral - 3
  • Tell me about a time that you didn't work
    well with a supervisor. What was the outcome and
    how would you have changed the outcome?
  • Early in my career, I had a supervisor (Judy) who
    was in a fairly good mood on Monday, but it
    deteriorated each day until by Friday, the
    supervisor was finding fault with everything I
    did. I didn't realize, until I left that
    position, that I had been a contributor to the
    decline in her mood. Judy would ask me how my
    weekend was (on Monday) and during the week she
    would ask how it was going.
  • I would tell her how much fun I was having (I was
    single) and how I was looking forward to the
    weekend plans. After I left, I realized my life
    was in complete contrast to hers and I reminded
    her of it almost daily. When she asked the
    questions, I should have had a quick answer, and
    then asked her how she was doing!!!!

46
Interview Questions Behavioral - 4
  • Have you worked with someone you didn't like?
    If so, how did you handle it?
  • Yes, I've worked with someone whom I found
    difficult to like as a person. However, when I
    focused on the skills they brought to the job and
    their ability to solve problems, the two things I
    did appreciate, slowly my attitude towards them
    changed. We were never friends, but we did work
    well together.

47
Interview Questions Behavioral - 5
  • Tell me about a time that you helped someone.
  • Most recently, we had a new hire (Paul) that was
    really struggling with getting to work on time,
    and I knew the boss (Al) was getting irritated.
    Over lunch one day I explained to Paul how
    important it was to our boss for everyone to be
    there at least 10 minutes early. It was personal
    with Al, but you could really get on his bad side
    when you were frequently late. The new employee
    was grateful for the advice. At his previous
    employment, the boss was only concerned about the
    work getting done on time he/she did not "watch
    the clock".

48
Interview Questions Behavioral - 6
  • Tell me about a time that you misjudged a
    person.
  • There was a long-time employee (Michael) at my
    second company who was very gruff when he spoke
    to me. At first, I went out of my way to win the
    Michael's approval. Then I realized that was
    compounding the problem. So I observed how he
    interacted with other employees and discovered I
    wasn't alone. He was gruff to most people. I quit
    trying to gain his approval and, in the process,
    discovered he'd learned his behavior from a
    former boss he'd had whom he admired.

49
Interview Questions Behavioral - 7
  • How do you get along with older (younger)
    co-workers?
  • Suggested answer if your co-workers are older
    There are times when I just know that a new way
    of doing something makes more sense to me but,
    first hand, I learned that my "better way" may
    not be the best way to get the job done. As a
    consequence, I respect my older co-workers
    knowledge and I've learned how to make a
    suggestion at the appropriate time.
  • Suggested answer if your co-workers are younger
    I quickly realized it was not my job to "parent"
    the younger people with whom I work it was my
    job to get to know them and for us to find common
    ground where we could effectively work together.
    It took time, but the result was worth the
    effort.

50
Ask Questions
  • Why is this position available?
  • Who would be my supervisor? 
  • What do you like about working for this company?
  • What is this company's culture? 
  • What do you consider to be the company's
    strengths and
  • weaknesses?
  • Describe the opportunities for training and
    professional
  • development.
  • Are there opportunities for advancement within
    the organization?
  • When can I expect to hear from you?

51
Ask Questions
  • How would you describe the responsibilities of
    the position?
  • How would you describe a typical week or day in
    this position?
  • Is this a new position? If not, what did the
    previous employee go on to do?
  • What is the company's management style?
  • Who does this position report to? If I am offered
    the position, can I meet him/her?
  • How many people work in this office/department?
  • How much travel is expected?
  • Is relocation a possibility?
  • What is the typical work week? Is overtime
    expected?

52
Ask Questions
  • What are the prospects for growth and
    advancement?
  • How does one advance in the company?
  • Are there any examples?
  • What do you like about working here?
  • What don't you like about working here and what
    would you change?
  • Would you like a list of references?
  • If I am extended a job offer, how soon would you
    like me to start?
  • What can I tell you about my qualifications?
  • When can I expect to hear from you?
  • Are there any other questions I can answer for
    you?

53
Questions you should not ask
  • What does this company do?
  • (Do your research ahead of time!)
  • If I get the job when can I take time off for
    vacation? (Wait until you get the offer to
    mention prior commitments.)
  • Can I change my schedule if I get the job? (If
    you need to figure out the logistics of getting
    to work don't mention it now...)

54
Top Ten Interview Blunders
  • Not being prepared
  • Dressing inappropriately
  • Poor communication skills
  • Too much communication
  • Talking too much
  • Not talking enough
  • Fuzzy facts
  • Wrong answers
  • Bad mouthing previous employers
  • Forgetting to follow up

55
Why you didnt get the job
  • Poor at interviewing
  • Lacking job skills
  • Job hopping
  • No experience
  • Background info
  • Bad attitude
  • Poor salesperson
  • Cultural issues
  • No sense of humor
  • Poor soft skills
  • Poor communication skills
  • No self confidence
  • Lack of education
  • Too old
  • Too young
  • Bad manners
  • No motivation
  • Ethical issues
  • __________________

56
Ending the Interview
  • If you're interested in the position, let the
    interviewer know by stating at the end of the
    interview 
  • "I am very interested in this position.  Is there
    anything preventing you from offering me this
    position right now?" 
  • Remember--
  • Firm handshake with good eye contact smile.
  • Dont leave without the interviews name, title,
    contact information.

57
Post-Interview Follow Up
  • Take detailed notes about interview content.
  • Evaluate what went well what didnt.
  • List information you neglected to share.
  • Deliver any requested information a thank you
  • note within 24 hours, even if you e-mail a
    thank you.
  • Dont wait for the interviewer to call you.
  • Go to www.illinoisworknet.com--Jobs--Prepare for
    a Job-Prepare for an Interview for more helpful
    tips, a link to www.best-job-interview.com

58
References
  • Personal or Business?
  • List only professional references, unless
    personal references are requested by the
    employer.
  • References should be your co-workers or immediate
    supervisors.
  • Always obtain permission of the reference.
  • Send a copy of your résumé to every person you
    have listed as a reference.
  • Have someone test what kind of reference you
    are being given.

59
Remember 3Ps
  • Preparation - Its important to prepare.
    Practice. Its
  • important to be familiar with your marketing tool
    (i.e.,
  • résumé ) and your cover letter. Know your
    accomplishments.
  • Presentation - There is never a second chance to
    make a
  • First Impression. The more people you leave with
    a good
  • impression, the better your chances of being
    remembered.
  • Perception - Demonstrate youre listening. Ask
    Questions.
  • Show them why you will be successful in their
    organization.

60
Dont Forget
  • In a majority of interviews a positive decision
    is based on the interviewer LIKING YOU.

  • (.not necessarily the skills and experiences you
    have)

61
Any Questions?
Illinois workNet and its dedicated team of
volunteers hope that these workshop presentations
have been helpful to you and will bring you the
rewarding outcome you desire. In addition to
offering employment workshops at the Illinois
workNet Center in Arlington Heights every other
Wednesday, our team also offers them at many
local libraries community centers throughout
the month. Please forward your comments and
suggestions to mfaheem_at_worknetncc.com
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