Title: Tutoring Online: Developing Program Based Online Learning Support Services
1Tutoring OnlineDeveloping Program Based Online
Learning Support Services
- Mike Tagawa
- Dean, Health/Legal Education,
- Library and Learning Resources, and Technology
Services - Kapiolani Community College
2Presentation Overview
- Overview of Tutoring
- Characteristics of Tutoring
- Developing Online Learning Support Systems
3Tutoring Overview The Basic Tutoring Model
Content Management
Delivery andLearning
LearningAssessment
4Tutoring Overview Common Management Strategies
- Instructor Based individual class
- Discipline Based course/discipline level
- Program Based program level
5Tutoring Overview Common Delivery Strategies
- One to One one expert, one student (office
hours, tutoring) - One to Many one expert source, many students
(review sessions, supplemental materials,
computer assisted instruction) - Many to One many expert sources, one student
(informal student networks)
6Tutoring Overview Instructor Based Assessment
7Tutoring Overview Discipline Based Assessment
8Tutoring Overview Program Based Assessment
9Characteristics Management Strategies
10Characteristics Delivery Strategies
11Characteristics Assessment Strategies
- Learning standards defined at course level
- Tracking limited tracking of student learning
- Scope emphasis on instructional requirements
- Expert centered expert controls access and
content of learning
12Online Learning SupportBroadening Management
Strategies
- Recognition of non-instructional learning
requirements for program success - Foundation skills not found in curriculum
- Advising, orientation, administrative functions
- Expansion of student tracking beyond course
assessment - Integration of learning requirements
13Online Learning SupportBroadened Management
Strategies Online
14Online Learning SupportBroadening Delivery
Strategies
- Differentiation of labor
- Rich and program structured communications
environment - Integration of multiple delivery strategies
15Online Learning SupportBroadened Delivery
Strategies
16Online Learning SupportBroadened/Integrated
Delivery Strategies
17Online Learning SupportBroadening Assessment
Strategies
- Expansion of Student Records course and
non-course assessment/tracking - Integration of records
- Blending of institutional and student management
of learning - Automation of management
18Online Learning SupportBroadened Assessment
Strategies
19Challenges
- Technology costly and complex
- Organizational transformation of functions,
overcoming resistance - Strategy evolutionary or revolutionary
20Resources
- Building Blocks Sample Tutoring Services in
Education - Central Texas College (webliography- tutorials)
http//disted.ctcd.cc.tx.us/tutorials.cfm - College of Lake County (message board)
http//webboard.clc.cc.il.us8081/wc - Colorado Community College (email and vendor
provided tutoring services) http//ccconline.org/
studentinfo/tutoring.htm - Salt Lake Community College (online writing
center email, chat) http//www.slcc.edu/wc/stu
dent/index.html - Michigan Virtual University (chat)
http//vcampus.mccvlc.org/index.asp?dir'services'
left'leftTutor.htm'content'Tutor.asp'
21Resources
- Learning Systems Instructional Delivery and
Learning Management Systems - Landonline site compares course management
systemshttp//www.c2t2.ca/landonline/ - http//dir.yahoo.com/Business_and_Economy/Business
_to_Business/Training_and_Development/Distance_Lea
rning/Delivery_and_Management_Systems/ - Online Tutoring Services
- http//dir.yahoo.com/Business_and_Economy/Shopping
_and_Services/Education/Tutoring/
22Contact Information
- Mike TagawaKapiolani Community
Collegetagawa_at_hawaii.edu808-734-9518