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Creating Healthy Work Environments to Reduce Stress and Mental Health Problems in the Workplace

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Behaviors we note in ourselves impact on family and marital relationships ... CURRENT STATE OF AFFAIRS. In what area is your workplace doing well? ... – PowerPoint PPT presentation

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Title: Creating Healthy Work Environments to Reduce Stress and Mental Health Problems in the Workplace


1
Creating Healthy Work Environments
to Reduce Stress and Mental
Health Problems in the Workplace
2
GOALS
  • Consequences of Workplace Stress
  • Causes of Workplace Stress
  • Creating a Healthy Workplace
  • Next Steps

3
The purpose of the Health and Safety Act is
the promotion and maintenance of the highest
degree of physical, mental, and social
well-being of workers. According to section
2(2)
4
The Survey Says
  • 91 say increased workload
  • 72 say changes in duties
  • 68 say increased absences
  • 64 say tension is prevalent
  • 61 say loss of productivity
    - costs 5 of payroll

5
WHAT IS STRESS ?
  • Stress is the bodys response to a stressor(s)
    (physical and/or mental demands).
  • What is workplace stress?
  • Harmful physical, emotional, cognitive and
    behavioural responses that occur when the
    requirements of the job do not match the
    capabilities, resources or needs of the worker.

6
CONSEQUENCES
  • Stress affects
  • YOU
  • YOUR WORKPLACE
  • YOUR FAMILY COMMUNITY
  • HEALTH CARE SYSTEM
  • ECONOMY

7
WHAT SERIOUS ILLNESSES ARE STRESS RELATED ?
  • Hypertension
  • Musculoskeletal problems
  • Diabetes
  • Ulcers and Colitis
  • Serious mental illness
  • Cardiovascular disease
  • Greater incidence of infectious disease

8
PHYSICAL SYMPTOMS
  • Aching muscles
  • Chronic fatigue
  • Rapid heart rate
  • Shortness of breath
  • Restless sleep
  • Headaches
  • Etc.

9
EMOTIONAL SYMPTOMS
  • Anxiety
  • Depression
  • Low self esteem
  • Guilt
  • Anger
  • Frustration
  • etc

10
COGNITIVE SYMPTOMS
  • Decrease in concentration
  • Increase in forgetfulness
  • Decreased ability to make decisions
  • Etc.

11
BEHAVIOURAL SYMPTOMS
  • Increase in irritability and anger
  • Increase use of alcohol,drugs, smoking
  • Aggressive behaviour or withdrawal
  • Isolation
  • Crying
  • Etc.

12
Impact on Families and Communities
  • Behaviors we note in ourselves impact on family
    and marital relationships
  • Friends want to spend less time with us so social
    activities are reduced
  • We are too tired, too sick, too sore to volunteer
    and we are less desirable as volunteers

13
Impact on Workplaces
  • reduced work performance
  • higher employee turnover
  • poor morale
  • increased work conflict

14
Some Stats
  • 1 in 5 people will experience a mental illness
    such as depression or anxiety in their lifetime
  • The majority of these experiences will occur
    between the ages of 18 and 65, in their prime
    working years
  • 2 out 3 will not seek help!!

15
Risk Factors
  • Genetics
  • Trauma/Physical Health
  • Personal Stress
  • Workplace Stress

16
Workplace Stress is
  • A Risk Factor for Serious Mental Health Problems

17
Its true that..
  • Anyone will break down after being exposed to
    sufficient distress
  • Stress is cumulative
  • We all have different thresholds

18
Workplace Stress Hazards
  • No input into decision making
  • Poorly defined duties
  • Excessive workload
  • No flexibility (W/L balance)
  • Lack of respect and conflict
  • Lack of recognition for good work
  • Non challenging work
  • Lack of knowledge and training

19
Healthy Workplace Practices
  • Employee participation and decision making
  • Defining employees duties and responsibilities
  • Work-life balance
  • Respectful workplace initiatives
  • Workload management
  • Continuous learning
  • Conflict resolution practices
  • Employee recognition

20
CURRENT STATE OF AFFAIRS
  • In what area is your workplace doing well?
  • What are some of the initiatives you have in
    place?

21
WORK LIFE BALANCE
  • What is it?
  • Why JWHS Committees
  • What will it do for us?
  • Is it possible in our organization?
  • How do we do it?
  • www.workplacestressinitiative.ca

22
WORK LIFE BALANCE is
  • achieved when an individuals right to a
    fulfilled life inside and outside paid work is
    accepted and respected as the norm, to the mutual
    benefit of the individual, business, and society.
  • Taken from The Work Foundation

23
Valuing the employee for their contribution to
the workplace, not for their work pattern
24
DO WE NEED TO SUPPORT WORK LIFE BALANCE?
  • Workforce shortage
  • Retirements
  • Recruitment
  • Retention
  • 24 hour access (e-tools)

25
Work-life Balance Initiatives
  • Flextime
  • Variable work week
  • Telework
  • Part time/Job sharing
  • Use of sick time for family related issues
  • Paid leave for family related issues

26
Employee Participation and Decision Making
  • Committees
  • Staff rep on Boards
  • Teams
  • Posting Exec. Comm. Minutes and requesting
    feedback
  • Surveys

27
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28
Reward Recognition
  • RR Committee
  • Thank- you Card Program
  • Annual Awards
  • Customer Service, Wellness, Quality Leadership,
    Performance, Community
  • Pins, letter of commendation, picture in
    newsletter
  • Annual Awards dinner

29
(No Transcript)
30
Conflict Resolution
  • Alternate Dispute Resolution Program
  • ADR Advisor and Support Network
  • Training for all
  • Interest Based conflict resolution

31
The reason a dog has so many friends is that he
wags his tail instead of his tongue.
32
Respectful Workplace
  • Respectful Workplace policy
  • Employment Equity Coordinator
  • Committees
  • - Awareness of Native Employees
  • - People with Disabilities
  • - Visible Minorities
  • - Womens Advisory
  • Diversity in the Workplace Training
  • Ethnic Heritage Days

33
Mobbing
  • Relentless and subtle intimidation and/or
    humiliation
  • Usually directed at productive workers makes
    them seem incompetent
  • Risk to mental and physical health leads to
    feelings of powerlessness and anger

34
TAKING ACTION
  • Are there any strategies you think could be
    adapted to your workplace?
  • Who needs to be involved?
  • What are the next steps

35
WHAT CAN YOUR EMPLOYER DO?
  • Increase employee autonomy and control
  • Create a respectful environment
  • Make healthy use of technology
  • Provide reasonable job demands
  • Ensure fair distribution of work
  • Provide ongoing training for workers and managers

36
What can your employer docont
  • Provide leaves (child/elder care)
  • Recognize and reward achievement
  • Conduct and respond to worker surveys
  • Provide healthy flexible work schedules
  • Minimize unpredictable hours
  • Avoid role ambiguity

37
WHAT YOU CAN DO ?
  • Collect information
  • Identify key issues
  • Document complaints and provide solutions
  • Join or talk to your WSH Committee
  • Develop a plan

38
What can you docont
  • Relaxation techniques
  • Regular exercise
  • Healthy eating habits
  • Limit intake of caffeine and alcohol
  • Discuss your concerns
  • Recognize limits (say no)
  • Enjoy your social relationships

39
It could happen to you
  • Lets say, you have just been diagnosed with
    depression and anxiety.
  • It will take up to 8 weeks for your treatment to
    be effective.
  • In the meantime your
  • anxiety is triggered by criticism
  • sleep is interrupted
  • short-term memory is a problem
  • concentration is compromised

40
What would you need to do your current job?
  • Hours of work
  • Tasks
  • Physical environment
  • Communication

41
There is no cure for birth and death, so enjoy
the interval
  • George Santayana

42
RESOURCES
  • Mental Health Works www.mentalhealthworks.ca
    Debbie Keele 953-2353
    (in MB)
  • - managers
    - workers
    - HR and OH
    - employee
    advocates/unions - HS
    Committees (new)
  • MFL OHC (www.mflohc.mb.ca)
  • www.workplacestressinitiative.ca
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