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Australias employment services assisting disadvantaged job seekers

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Employment services in Australia a little history... Job Seeker History. Educational Attainment. Vocational ... Aboriginal Employment Strategy. ... – PowerPoint PPT presentation

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Title: Australias employment services assisting disadvantaged job seekers


1
Australias employment services assisting
disadvantaged job seekers
WAPES World Congress 28-29 May 2009 Dubrovnik,
Croatia
2
Outline of todays presentation
  • Current Labour Market situation in Australia
  • Overview of Employment Services Model
  • Services for Specific Job Seekers

3
The Australian economy had been strong up to
September 2008, however it is not immune to the
global recession - the economy has since slowed
sharply and unemployment is forecast to rise
Unemployment rate (1978-2009)
The seasonally adjusted unemployment rate
increased from a low of 3.9 in February 2008 to
5.4 in April 2009
The unemployment rate is forecast to rise to 8 ½
by June Quarter 2011
Source ABS Labour Force, Australia, April 2009
(cat. no. 6202.0), trend data.
4
Employment services in Australia a little history
  • 1946 - 1998 Commonwealth Employment Service
    (CES) - Government run PES
  • 1997 - 1998 established Centrelink and tendered
    for Job Network
  • 2008 Review of Employment Services
  • 2009 1 July - Implementation of Job Services
    Australia

5
Cost per Employment Outcome () has decreased
since the introduction of Job Network in 1998
6
Overview of Job Services Australia
7
The Australian Governments Social Inclusion
agenda helped inform the review of employment
services
  • More needed to be done to assist the most
    disadvantaged job seekers find sustainable
    employment.
  • The review of employment services was guided by
    principles such as
  • Early intervention tailored to job seeker needs
  • Job seekers who are struggling the most get the
    most intensive assistance 
  • An increased emphasis on skills training and
  • Minimising administrative red tape

8
Providers have the flexibility to develop
individually tailored assistance based on the job
seekers level of disadvantage
  • 4.9 billion over 3 years from 1 July 2009
  • Integrated services
  • Free accredited training places
  • No waiting for services demand driven
  • Four employment assistance streams based on job
    seeker needs

9
Overview of the Model
10
Job Seeker Classification Instrument (JSCI)
  • The JSCI is a sophisticated profiling tool to
    classify job seekers according to their level of
    disadvantage in the labour market. It determines
    which stream job seekers enter. There are 18 JSCI
    factors

Geographic Proximity to a Labour Market Access
to Transport Phone Contactability Disability/Medic
al Conditions Stability of Residence Living
Arrangements Ex-offender Status Personal
Characteristics
Age and Gender Recency of Work Experience Job
Seeker History Educational Attainment Vocational
Qualifications English Proficiency Country of
Birth Indigenous Status Indigenous Location
11
Job Capacity Assessment (JCA)
  • JCA identifies appropriate services for people
    with disabilities, special needs or other
    personal factors.
  • Depending on the results of the JCA, job seekers
    may be referred to Stream 4 services, or other
    forms of assistance such as Disability Employment
    Services.

12
Job Services Australia
  • Steam 1
  • Work ready
  • Initial interview develop a resume and
    provision of local labour market advice.
  • Assisted by Centrelink during first 3 months
  • After 3 months undergo a skills assessment then
    an intensive activity
  • 11 in the Employment Pathway Fund
  • Up to 781 in service fees up to 12 months
  • 385-440 in Job Placement fees (no outcome fees
    paid in Stream 1 for first 12 months)
  • Stream 2
  • Moderate barriers to employment
  • Providers work more intensively with job seekers
    to provide assistance tailored to their needs
  • 550 in the Employment Pathway Fund
  • Up to 885 in service fees for 12 months,
    including at least monthly contacts
  • 385-2800 in Job Placement and Outcome fees
  • Stream 4
  • Complex and/or multiple non-vocational barriers
    to employment
  • Integrated assistance which combines
    pre-employment and employment activities tailored
    to individual needs
  • Up to 1650 in the Employment Pathway Fund
  • Up to 2736 in service fees (up to 18 months)
  • 385-6600 in Job Placement and Outcome fees
  • Stream 3
  • Moderate-high barriers to employment
  • Providers work intensively with job seekers to
    provide assistance tailored to their needs.
  • 1100 in the Employment Pathway Fund
  • Up to 1120 in service fees for 12 months,
    including at least monthly contacts
  • 385-6600 in Job Placement and Outcome fees

13
Some features of Job Services Australia include
  • an Employment Pathway Plan
  • an Employment Pathway Fund
  • 319 000 free training places
  • providers rewarded for working closely with
    employers
  • a 41 million Innovation Fund

14
Job Services Australia can respond to changing
labour market conditions
  • Demand driven
  • Balance between service fees and outcomes fees
  • Potential for contract variations
  • Price incentives
  • Technology that facilitates responsiveness

15
Performance Management FrameworkKey Performance
Indicators
  • KPI 1 Efficiency (Ratings)
  • KPI 2 Effectiveness (Ratings)
  • KPI 3 Quality (e.g. job seeker and employer
    feedback)

16
Performance Management FrameworkPerformance
Measures and Weights
17
Performance Management FrameworkCalculation of
Ratings
  • New Star Rating Approach 5 bands
  • Provider ratings will account for differences in
    caseload and labour market conditions.
  • The number of factors within the regression model
    will be reduced to the minimum necessary to
    enable valid comparisons to be made.
  • No longer a fixed distribution.

18
Performance Management FrameworkPublication of
Ratings
  • Outlet and ESA level ratings.
  • Overall and individual Stream ratings.
  • Provider Outlet ratings released publicly every 6
    months
  • Ratings calculated every 3 months and all
    provider Outlet and ESA ratings released on the
    Secure Site for information of providers.
  • Providers own National Percentile Ranks available
    every 3 months.

19
Comprehensive Compliance Assessments
  • Differentiates between a job seeker intentionally
    not meeting their obligations and a job seeker
    who is experiencing exceptional circumstances.
  • Providers report non compliance to Centrelink
  • Automatic triggers for Comprehensive Compliance
    Assessment
  • 3 No Show No Pay failures or 3 failures for
    missed appointments within six months
  • If wilful non-compliance then 8 weeks non-payment
    period unless job seeker re-engages

20
Services for Specific Job Seekers
21
The assistance provided to job seekers with a
disability
  • Delivery of individual interventions
  • Job search services
  • Job creation and design services
  • Support to find employment
  • Advice and training to employers and co-workers
  • PLUS
  • Ongoing support in the workplace once the job
    seeker has been placed in employment

22
The Australian Government funds a variety of
services to assist employers employ job seekers
with a disability
  • Workplace Modifications
  • Supported Wage System
  • Wage Subsidy Scheme
  • Auslan for Employment
  • JobAccess

23
The new Disability Employment Services will
include
  • Access for all eligible job seekers
  • Two distinct programs within DES
  • Simplified eligibility criteria and fee structure
  • A strong outcome focus
  • Flexible options for ongoing support in the
    workplace
  • Employment Assistance Fund (EAF)

24
New Disability Employment Services
25
The Indigenous Employment Program assists in
creating employment opportunities for Indigenous
people
  • The Indigenous Employment Program (IEP) focuses
    on creating opportunities for Indigenous people
    through the provision of a flexible package of
    assistance including
  • Structured Training and Employment Projects and
    Employment Related Services
  • Corporate Leaders for Indigenous Employment
    Project 
  • National Indigenous Cadetship Project
  • Wage Assistance and
  • Aboriginal Employment Strategy.
  • The IEP has been reformed to ensure that the
    program continues to meet the needs of Indigenous
    Australians and integrates with recent reforms to
    mainstream employment services.
  • 778.8 million will be allocated over five years
    for the reformed IEP.

26
Australian Employment Covenant aims to achieve
employment for 50 000 Indigenous people
  • An industry led initiative which is helping close
    the employment gap between Indigenous and
    non-Indigenous Australians
  • A three way commitment that involves employers,
    the Australian Government, and Indigenous people
  • Employers - provide employment and mentor support
    to job ready and training ready Indigenous
    Australians
  • The Australian Government - supporting the
    recruitment of Indigenous job-seekers and
    pre-employment training and
  • Indigenous people - commit to accept and remain
    in employment once trained.

27
Additional measures to reduce the impact of the
global recession on the labour market
28
Additional Assistance and Training Securing
Apprenticeships
  • 9.7 million to assist apprentices and trainees
    who have lost their jobs continue with their
    qualification.
  • Wage subsidy and completion bonus to employ
    out-of-trade apprentices or trainees.
  • 3.8 billion over four years to streamline the
    Australian Apprenticeships Incentive Program
  • 5500 pre-vocational training and support places
    for vulnerable job seekers

29
Additional Assistance and Training Jobs and
Training Compact
  • Training, support and local initiatives for those
    affected by the global recession
  • Training Supplement
  • Additional support for
  • Redundant Workers
  • Local Communities
  • Young People

30
Additional Assistance and Training Redundant
Workers
  • Enhanced support for redundant workers
  • Stream 2 services from 1 July 2009
  • 20 000 structural adjustment training places
    under PPP
  • 5888 Language, Literacy and Numeracy Program
    places

31
Additional Assistance and Training Jobs Fund
and Local Employment Coordinators
  • 650 million Jobs Fund
  • Local Jobs Stream
  • Get Communities Working Stream
  • Infrastructure Employment Projects
  • 20 million Local Employment Coordinators
  • Ensure rapid response redundant workers
  • Facilitate partnerships to stimulate local
    economy and jobs
  • Align efforts of all levels of governments

32
Additional Assistance and Training Youth
  • Lift Year 12 or equivalent attainment rate to 90
    per cent by 2015
  • Every young Australian under 25 given a school,
    apprenticeship, training or higher education
    place.
  • Education and training most important
    precondition for income support for under 21 year
    olds

33
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